IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
145
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
526
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149

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
3%
Complaints
145
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (10)

IDP IELTS Complaints & Reviews

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Idp Ielts — Useless "Study Abroad" Services-No refund even after complaining

 Neurog
I am a prospective undergraduate applicant and sought out counseling services of IDP. They told me that they needed only Rs 10, 000 for the entire process: Application, counseling, editing and help with visa interview.The information is even present on their website.They have locations in multiple places in India and abroad as well. It sounded too much of a good deal.However, I didn't listen to my gut and now I am short of 10000 rupees ! What is most surprising is how companies such as this exist in metropolitan cities like Kolkata, Mumbai, Delhi..and no one bothers to take action.Even the people...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Study abroad Counselling services

 Niveta Ganesh
Hello all,
I have been experiencing absolutely a terrible service offered by my counselors for both USA and Australia. To be more specific,

1. I was not offered any university shortlisting for my course by my US counselor. He did so once, and when I informed him I was not very comfortable with those (location wise, budget wise) and needed alternative set, I was never given any response.

2. Very poor SOP editorial Service. My SOP was given for editing in September last week . I happened to receive it back more than a month later with nearly no corrections /changes.(...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — Unprofessional way of conducting IELTS by IDP in India

 drchowhan.m
IELTS the conducts language test is ok but the way the test is conducted and managed by IDP raises concern and causing great distress to candidates and their parents specially in India.
My daughter took the test and I registered for her test paying by credit card (my credit card charged Rs 11300 a large sum of money but though we chose the date 26th of November 2016 as test date there should be advance intimation if there is change in date or any change in exam conducted by IDP (including additional test if any) however to our surprise IDP sends a mail (that went to spam folder) that there...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — Fraudulent and Unethical Services

 tulisneha17
Hello,

My name is Sneha Tuli. I and my husband had registered for a my IELTS exam on 10th of December via IDP India in Dehradun. I was going to travel from Vadodara and my husband was going to travel from USA and reach Dehradun on 9th Dec evening to give the test on 10th. Exactly a week before the exam we got an email stating our speaking test is scheduled for 9th of December at 12pm.

I emailed them stating that our tickets are already booked (I even shared a copy of our tickets) and requested a date/time change. We got a response back stating neither any change can...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — Poor Service

 Thekabir
I was enrolled with IDP to process my application for overseas studies. I enrolled with the Churchgate, Mumbai branch as it was close to my residence. All of a sudden, the counselor with whom I was enrolled resigned and there was no communication from IDP’s end regarding the same. Time and again I contacted Mr. Sudipta Roy at the Andheri branch, however, either he was unavailable or the receptionists noted down my number assuring a call revert. Sadly, there was no follow up at any point from IDP’s end. My application deadlines have been nearing and IDP is least bothered to process my profile.
Complaint comments  Read comments [1]Complaint category Universities

Idp Ielts — Counselling complaint - (ms priti) idp rajouri garden, delhi

 Kady Kayne
I am writing this mail to express my deep grievances in connection with counselling by ms priti (preeti) of newly opened rajouri garden branch of idp delhi. i would like to register my complaint for her rude behaviour and vague reasons for refusing to accept/process my application.

I was told that she is an experienced counsellor for canada studies. however, to my dismay, she turned out to be very disappointing to me. her first sentence, after reviewing my candidate form details, was quote "i can not help you with canada student visa, your profile is 110% ineligible". it was not the...
Complaint comments  Read comments Complaint category Education

Idp Ielts — They are not cancelling my exam and not refunding me

 Aakash Augustine
I am Aakash Augsutine form Delhi. I called IDP to cancel my exam which is on 19 November. The customer agent told me that it is only possible before 34 days and told me that is 31 days left. After the call I actually counted the days and later acknowledged that its was still 34 days remaining but still they are not ready to cancel my exam and returned my fee...
Complaint comments  Read comments [1]Complaint category Institutes

Idp Ielts — Regarding result

 gps singh
I gaganpreet singh bedi, I had given my ielts exam on 14july 2016. I result was supposed to be announced on 27july 2016 but on that day I got a mail that my result is on hold due to investigation purpose. After almost 2 months on 5 sept 2016 I got mail from IDP india with a pdf attached document in which it is mentioned that my result has been cancelled. I was surprised at that time and they didn't give any proper reason of cancellation. When did call to consumer helpline they also talk rudely with me. I also visited to the head office at gurgaon, there they didn't provide me proper information...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Complaint against speaking examiner rekha gupta

 Alka Thakur
On 23sept2016 i attended a ielts speaking test held by idp center in855 at hotel crown palace indore.when i enter the room for speaking test mrs.rekha gupta sitting posture surprised me . she was sitting putting her one leg on the chair. during my test she hold me for number of times with annoying facial impression, which distracted me and put mental pressure on my mind. her body language was totally unprofessional.
In the last section she was quite rude with me, even her annoyance voice tone is recorded in the recorder.i request you to please consider all these points while doing my speaking...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Inappropriate Behaviour of reception staff and not interest of Councilors

 Ajit Ajit
Very Inappropriate Behaviour of staff name (Jha) at church-gate Mumbai branch .I Called on 3rd september 2016 to ask weather counselor for Australia is there and weather i can visit branch but Person name Jha picked up the call and said no one is there for Counseling and every one is busy .I been calling branch since 11 am but all the time he was saying every one is not available so finally after calling 15 times till 3 PM i asked him can you please call counselor for at least 5 min or can you ask weather i can visit for counciling today. his reply was i cant call counselor and nor i can ask .I...
Complaint comments  Read comments Complaint category Universities

Idp Ielts — IDP India unprofessional

 Trina Jayendran
I took my IELTS through IDP on 4th of August, 2016 in Bangalore . The exam day showed us how unprofessional and cheap money making crooks IDP people are. Total exam duration was about 10 hours . It was a mockery of the candidates who turned up as early as 10 or 11 in the morning, when at 1 o clock they tell us that the courier with question papers have not arrived the test venue! They start their test finally at about 3 o clock and give us 2 biscuits for lunch ! For writing test we are told that the hall is booked for another occasion and we got to move to the terrace of the hotel where it was being...
Complaint comments  Read comments [1]Complaint category Institutes

Idp Ielts — Inappropriate test results

 beingharis
I am taking up an ielts exam for the second time and was shocked to see the results of individual bands. Having already taken up an academic test earlier and scoring above 7.5 in all bands, i was devastated to see a 5.5 during the second time.
Firstly, i don't understand the concept of a two-year validity for the certificate; not like a person would lose his primary language skills in such time.
Secondly, the cost for registrations or even applying for a revaluation is simply pathetic. Talking about revaluation, we understand it's only an english language test and there wouldn't...
Complaint comments  Read comments [2]Complaint category Government Organizations

Idp Ielts — Mismanagement

 Manojitdas
I was totally exhausted when exam delayed. I was mentally stressed while writing the exam. During the reading test external people from hotel created a lot of noise which impacted my performance. IDP in the mid of the exam declared to schedule the test in terrace where there was no sufficient light. Though the decision was take after the 1st two tests were were not sure about the decision taken by IDP. We were not given any written assurance from the management and no body was there to take the ownership and responsibility to take proper decision. Because of this my results were obiously below expectation.The...
Complaint comments  Read comments [2]Complaint category Education

Idp Ielts — Harassment by idp in ielts exam 4th aug 2016

 D Bajaj
One of the idp test center in on 4th aug 2016 bangalore, it turned out to be a nightmare for us. Test was scheduled at 11:15 am but finished by 10:30 pm.

1. Listening and reading test delayed by 2 hours due to non-receipt of questions papers
2. Test venue shifted from ground floor to terrace in windy and cold environment with no proper lighting
3. No lunch or dinner was provided for about 8 hrs and writing exam was end up at around 9:30 pm

On top of all these, idp staff handled whole chaos immaturely that kept on changing decisions in every few minutes....
Complaint comments  Read comments [3]Complaint category Institutes

Idp Ielts — Idp ielts result

 Pam sooch
I had attended the test for academic category on 25th june 2016 from the exam center in jalandhar, the result of which was anticipated on 8th july, 2016. On the day of the result, i received a mail that my result was withheld for investigation.
It is really late. Please let me know about my result.
My details
Name parwinder kaur
Passport number l5840260
Date of birth 30/12/1974...
Complaint comments  Read comments Complaint category Other

Idp Ielts — Delayed results

 Jyot Singh
Respected sir/mam
I want to bring under your notice the delay in declaration of results for ielts exam scheduled on 25/6/16. As per idp rules, the results are declared within 13 days of examination i. E.8/7/16. But an email dated for the same day informed that the results have been withheld owing to security concerns and hence the result date has been postponed by 2-3 days.

But unfortunately even after a month the situation remains hapless. The concerned authorities must realize the importance of the test results as any loopholes may lead the students being worsened off! Furthermore...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — Delayed result

 Manpreet MarkanDe
Hello,
This is in regard to the delayed ietls result. i gave the test on 18/06/1998 and was told that the result would be released by july 1, 2016. but now i have been told my result is under investigation. i totally fail to understand the reason for the investigation and the fact that a student's whole future is at risk because of this so called investigation, i failed to meet my college's deadline to submit my result. i sent a number of emails to [email protected] describing my situation, but they yet did not tell me about the exact time period by which they would release the result....
Complaint comments  Read comments Complaint category Education

Idp Ielts — My ielts payment has rejected but money is debited

 sai rahul kumar
I have booked the ielts exam date for 25th aug 2016... So i hve paid the money on 15th july 16.. My approval was rejected but money was debited from my bank acc of rs.11450/-... What i want to doo please reply as soon as possible... Otherwise please contact directly once to me. My ph no is [protected] otherwise please send me your contact no to my mail adress...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Non-committal on the release of results held on 25th june 2016

 Shrikrishna Naik
I had attended the test for general category on 25th june 2016 from the exam center in mumbai, the result of which was anticipated on 8th july, 2016. On the day of the result, i received a mail that my result was withheld for investigation.

On an enquiry with your central call center, i was surprised at the insensitivity shown by the call center team when they said that they cannot commit on the date by which results would be declared. I asked for a commitment on the rime, there was no response.

I intend to move to australia and hence had appeared for this exam. There...
Complaint comments  Read comments [2]Complaint category Computer Software

Idp Ielts — Delay test result

 AnuMandeep
My ielts test was held on 16th june 2016.
Result supposed to release on 1st of july 2016.
But i am still waiting for and real satisfactory update form idp.
I did receive one an email from idp about investigation which was being performed by idp partners due to some security reason.
But i am very disappointed with the service provided by this international company.
I have not received any fixed result declaration date.
I am struggling to get more clear information form their customer service. as their customer service is foolishly reply my phone calls and...
Complaint comments  Read comments [1]Complaint category Education

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