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IDP IELTS Complaints & Reviews

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Last updated Nov 30, 2023
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61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India
122003

IDP IELTS reviews & complaints page 6

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S
Sharmaritika
Dec 11, 2022
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Exam not registered but money deducted

Address:Idp education india

On 10 December I booked my ielts exam and 15650 money deducted so instantly i called IDP agent and she said wait for 7 to 10 days your registration not booked I am so scared about my money please it’s a humble request to solve my this issue...
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S
Dec 9, 2022
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For Refund money

Address:61, 2nd Floor, Chimes Building, Sector 44 Gurgaon,Haryana India 122003

We have fill the exam of our candidate on 17th december but payment is deducted from our account and exam is not booked on 7th december and on 8th december we have again booked the exam of 24th december of same passport no V4136330 and we have paid again•So please refund our first payment it is 15500, , •we are really thankfull to you
I am sending u Passport and transaction copy
Please action on immidaitly...
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A
Akimuddin
from Sanjan (Gujarat), Gujarat
Dec 7, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment got debited and did not received acknowledgement mail

I had booked an Ielts exam on 1 dec'2022 and paid Rs.15750.
The amount got debited but I did not receive any confirmation mail, and it's been 7 days, still I have not received refund....
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K
from Hyderabad, Telangana
Dec 2, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
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Didnt receive acknowledgment or any confirmation mail after booking ielts exam

Sir/madam
I booked the ielts exam for 10/11/2022 on 02/11/2022 .I paid the fee from my PhonePe and till now I havent got confirmation. I have been waiting for it.
Kindly look in to the matter n slove my case my passport no is W7907256...
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J
jacqueline roopa VICTOR
Nov 29, 2022
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Test date transfer - on time fee paid

I have paid my test transfer fee on time their link wasn't working, and their server was down. then the email response is after 9 days with no proper reply if I contact the customer care executive they disconnect or put call on hold. not they are not ready to transfer my test date...
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R
Rohipooji
Nov 28, 2022
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I am complaining on payment

Hello I am chilakala.kavyasudhajali I have booked a slot for computer delivered test on 26/11/2022 for the exam date is on 24/12/2022 here the slot has not been booked and the amount was deducted from my account but the payment is unsuccessful and amount is INR 15500. Could you please resolve this problem ....
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P
from Chilakaluripet, Andhra Pradesh
Nov 27, 2022
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I am complaining about payment

Hello respected sir / mam. I am here to inform you that I have booked a ielts slot on yesterday i.e ; 26/11/2022 on computer delivered ielts test for 24/12/2022 the amount has been deducted from my account but the slot has not booked but the amount 15500 INR has been deducted from my account I have paid the amount through phone pe UPI and below are the transaction details . Please, resolve my issue as soon as possible

Thank...
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A
Anamika1515
from Sangrur, Punjab
Nov 16, 2022
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Falsely banned for sending imposter

Address:Sangrur

Hello,
I have given exam on 8 oct 2022. I didnt get my result then called idp they said its underinvestigation. After 2 days they sent a email that i am banned for sending an imposter . But i am innocent i have given exam myself. I have visited idp headoffice in gurgram and they said i have to appeal and pay fee again. This is all taking toll on my mental health . I have alrealy missed deadlines for some universities .
br...
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N
neethu basil
from Kolkata, West Bengal
Nov 5, 2022
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Refund not received on ielts eor

I have applied for EOR on IELTS writing on 13.10.2022 and got an improved score from 5.5 to 6.But I didnt get the refund.
passport no:W3713835
Received a credit note on 31.10.22
Credit Note No.: CNE/10-23HR01554
Orignal Invoice/Advance Receipt No.: E/10-23HR0002953
Orignal Invoice/Advance Receipt Date: 13 Oct 2022

Please resolve the issue...
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J
Jayavardhan_Chintam
from Chirala, Andhra Pradesh
Oct 29, 2022
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E-trf

I've appeared to the IELTS exam on 8th October, 2022 and got my result on 22nd October. But till today, i didn't received my eTRF. As I click the view eTRF link, it's redirecting me to a 404 error page.
Please check and revert back as soon as possible....
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T
tyagishubham123
from Delhi, Delhi
Oct 17, 2022
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No information is passed for speaking exam

Address:DELHI
Website:www.ieltsidpindia.com

Dear IDP IELTS test
Name - shubham tyagi
Candidate I'd - shu2045855
passport no. - T9199782
Candidate no. -458781
email id - tyagishubham.[protected]@gmail.com
I was not able to attend speaking exam on 25 th as no information has been passed to me by mail or message and even the portal was updated 1 day priorer . Then I contact customer care they told me next available date will be given to you and...
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G
garima swamy
Sep 25, 2022
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Result withheld

My result is got delayed and i needed it on urgent basis . None of the customer executive taken my call . What the purpose of the CBT test exam . If the result is delayed or with held without any reason . Tell me the reason why my result is delayed or in what time is to get the result declare.
Garima swamy
[protected]@gmail.com...
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D
dinaka
Sep 24, 2022
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Inhuman behavior of the staff

Address:Kandy language center (KLC) No 321/1/1 ,Peradeniya Road Kandy

I am a lecturer and an acting consultant at the Faculty of Dental Sciences, University of Peradeniya. I was harassed at the Kandy IDP IELTS exam center by your staff. Without prior information, I was not allowed to go to the toilet half an hour before the exam. One invigilator lied to me, that I can go to the washroom during the break after the listening exam. Though I had a UTI I somehow managed the whole period with great pain, the misbehavior...
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D
deep thakar
Sep 4, 2022
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Idp Ielts EOR refund

My test was on 23rd July. I got my EOR result on the 17th of August. My writing score changed from 5.5 to 6. I received a credit notice but I didn't get a refund.
My passport no is T7822376...
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V
VaishnaviRamesh2192
from Chennai, Tamil Nadu
Aug 31, 2022
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Missed test due to IDP's missed and misleading communication.

Hi,

I booked a pen and paper test with ielts for 20th August, 2022 which i later modified to a computer based test to be taken on 27th August, 2022. While i was booking pen and paper i saw that the date for speaking will be shared 2 days prior to the test date and also the venue details will be shared 2 days prior to the test that falls first. I did not get any SMS communication till 25th night which was clearly 2 days prior...
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S
Sunidhi Arya
Aug 29, 2022
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Misguided regarding the answers

In listening heading is given to write in one word but the answers are given in two words
MCQ are more in this exam...
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A
akshatchhajer
Aug 22, 2022
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Complaint against speaking test - Invigilator sleeping

Hello,

My name is Akshat Chhajer
I recently gave my speaking test on Saturday 20th August, 2022 at IDP Rajouri garden Delhi.
But I encountered that the invigilator was busy sleeping while I was speaking.
Even the executives in the test centre told me to file a complaint.
I had a word with many students and this issue has been with a lot of students please look into it as this is not fair.
This...
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S
saadiamaq
from Hyderabad, Telangana
Aug 21, 2022
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Regarding my name in IELTS exam as passport

Address:Dabirpura, Hyderabad, Telangana

Good morning!
I booked my IELTS exam today on the 20th of August with Payment Reference No.:[protected]C7472389 and Module is Academic.

I am writing to ask how to make my name the same as my passport.
I do not have a surname in the passport.
What are the rules for it?

Please let me know and edit it as soon as possible. I am attaching my passport.
I tried putting a 'dash' in the surname,...
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N
Niranjana babu
from Thrissur, Kerala
Aug 20, 2022
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I paid fee for ielts exam and didn't get booking detail also ma money is deducted

Address:..

Ma money is deducted...
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M
Madhumathi Arunmozhi
Aug 16, 2022
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Reg TRF refund

I wanted two hard copies of my TRF to be sent to my organization . I paid 3000 rupees for that ( paid on July 1, 2022 - invoice attached below ). After 4 days only 1 was showing processing instead of two, so i contacted ielts toll-free number and asked . They said only one has been processed and the other was not processed so it will be refunded and that i had to pay again 1500rs separately for the same ( paid on July 5, 2022 - invoice attached...
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