IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
142
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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522
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147

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
3%
Complaints
142
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (10)

IDP IELTS Complaints & Reviews

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Idp Ielts — Fraud [Resolved]

 mr.gagandeep11
My name is Gagan Deep and i am from India City Hoshiarpur.Recently on 19th may 2016, I have taken the IDP General exam.After 13th day, they have not given my result.Then i call to Customer care, and after long Conversation for 5 days.They sent me a mail that You are have arranged another person to sit on exam on your behalf.They raised allegation on me that you have done malpractice on 19th may date.
Then next day i went to head office gurgaon and discuss with them the issue, And they told me that your face is actually not matching with passport photo.
I raised a question that when...
Complaint comments  Read comments [2]Complaint category Institutes

Idp Ielts — IDP big disappointment as no proper arrangement on speaking test day

 Jaspreet Dhawan
On 7th of June, 2016, I attended IELTS speaking test held by IDP in their Ludhiana center at Gulmor Hotel.

When my turn came they ask me to go in hotel room#210 where examiner told me that Air Conditioner is not working, but w ill be start working in next 10 minutes, i interviewed in sweltering afternoon without any fan and AC that impacted my speaking test as i was sweating a lot.

Examiner did not wait for AC to come up rather they called me and started my speaking test, hence make me suffer and interviewed in bad weather condition.

That test itself...
Complaint comments  Read comments Complaint category Education

Idp Ielts — No refund

 hardiksurti16
My name is hardik surti. Earlier i had a plan of going to usa for ms in spring-2017. But now due to some emergency medical problem in my family i have to cancel that plan. I have paid rs 10, 000 which includes shortlisting universities and courier charges. I have already informed him regarding this to my counselor. So since none of my process is yet started, i requested for my refund but they are denying to refund....
Complaint comments  Read comments Complaint category Universities

Idp Ielts — Unethical behaviour from IELTS and its call centre employees

 Sumeet Thakre
Hi I have transferred the IELTS Date from April 2015 to May 2015 due to medical illness, but even in may i am unable to attend IELTS due to work responsibilities, when i called IELTS[protected]an employee named jyothi was very rude as she was saying one time like due to unavailability of speakers speaking test can be at any time with in 7 days or later 7 days, but when i asked her to transfer the test she asked for the medical reasoning and when i told the reason is not medically related she said she cant transfer/neither cancel, i have invested around 14000 rs, and they are now denying to...
Complaint comments  Read comments Complaint category Education

Idp Ielts — IELTS shocking results

 vikra64
I have appeared thrice for IELTS test and once for reassessment but they results remain unchanged. In one exam I scored 5.5 band in Writing and after some time I reappeared and my bands changed to 8 (Writing) but this time time in Reading I have scored 5.5 bands. These people purposely give lesser band in one section so that you do not become eligible. I was first in the writing essays during my college days...but these people gave my just 5.5 bands in writing. I challenge to come forward and conduct the test in open in front of an independent agency. These are all money making tricks. An average...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Regarding my ielts speaking test

 Rohit Motewar
Dear sir/madam,

I had my speaking test on 31-march-2016 at bangalore(India).I had very bad experience with the examiner as she was not able to complete me answer and also she was too rude.While answering every time she was interrupting.Which loosed my confidence which may affect to my result as well.
How someone could be that much of rude?
Is there any solution for that?

I would be grateful if you could look into this and take action on it.
I would really appreciate if you could retake my speaking test.

Ielts exam center: benguluru(India)
Complaint comments  Read comments Complaint category Education

Idp Ielts — Fraud result and rude behaviour of staff

 paras5287
When i was giving my ielts test i was given question paper i just opened it as we did in school but they thretened me to cancel my paper very rudely and i was not able to do paper they wasted my time and i am even confident that they did a fraud with my result too.so that i should pay them money again
paras kapoor-[protected]...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Ielts result

 mohd.azmath
Hi, I have give two times IELTS in IDP and surprised with the result. when i appear for the first time i have got the Band Reading- 4, but SECOND TIME i am quite surprised with the score i have got in reading i.e, "2". I have no idea how they calculate the scores., wen i was quite confident about the score i would receive., because at first attempt if have got the score of 2 in reading., but in this case its second time i have appeared to the IelTS to improve my score. So if you please help out about do you calculate the scores., so that i would again have an idea before writing the EXAM....
Complaint comments  Read comments Complaint category Education

Idp Ielts — Money deducted and date not confirmed.

 gvvskiarn
I have booked IELTS exam though IDP site. they deducted 10, 750 from my account and didnt send me confirmation of receipt for money deducted or confirmation of exam date. i tried to contact the customer care but they response is completely useless. they informed me that they will refund my money in 7 working days. but by the time all the available slots will be filled and they suggest me to book another date but i cant risk anymore. The main point is once they deducted the money from my account why they are not sending confirmation email. and If the date is not confirmed why they deduct the money....
Complaint comments  Read comments [4]Complaint category Education

Idp Ielts — a refund of the fees paid for the ielts exam

 rose290
i had booked the ielts exam on 11/7/2015.the fees of the exam RS10, 750 got deducted from my bank account but no confirmation was recieved by me.the faulty idp website kept showing a message"wait till your request is being processed" for about 4 to 5 hours, i request you to take immediate action.i need a refund ASAP before i can reapply for the exam.your customer care service needs to be well equiped with dealing with such problems since they are clueless.it would also be better if you reply to my repeated mails to your email address [email protected] a software engineer myself i request...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Money Deducted from credit card but booking not confirmed

 swk28
Hello, I am making this complaint against IDP ILETS to whom I paid Rs.10, 550 online through my credit card on 30th June 2015 towards the booking of a slot for the IELTS exam on July 11th 2015. All details were entered correctly & everything went smooth. The problem is that the money has been deducted on 30th June 2015, but the booking is not yet confirmed. In fact there's no booking on my passport no. M7688004 as per IDP IELTS information. I called & emailed them several times & each time I call them they asked me for the statement reflecting the amount, transaction number & a scan of my...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — REFUND

 rita romana
Dear Concern I am not getting my refund money from one of your centre in Moga named Macro Global. I have booked my ielts exam in Academic on 24th March 2015 under Registration code[protected]I953878 to appear in exam on 16th May 2015 but due to some reason i don't want to appear for the exam and i want my money to be refunded. I am trying since 7th April 2015 for refund. I have submitted the formalities which required for refund but till date nothing has turned up. Moreover nobody is entertaining me at the centre whenever i called up to receptionist at Macro Global they are ready with excuse....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — Fraud and Cheating with Students

 Manav Sukhija
Hello Sir/Madam, This is a written complaint against the fraud going on in IDP Pune, for IELTS Exam where the exam is to test the ability of individuals on English language. The complaint is that this IDP, Pune Center is Deliberately failing students in one subject so that they have to appear into the exam again and again by paying Big amount of Rs.10, 000 every time anybody wants to take a test. They have No transparency on how and Why they have rated individuals Less in One topic Only when he or she scored well in all other topics. They have made a business out of this by harassing students...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — money not refunded

 richa66
Thank you for your swift response . For UKVI Life skills -A1 against the passport #M3003417, an amount of 15, 675 Rupees was deducted from my account as the test fee payment .However, the actual test fee as shown on your website is 13, 950. Therefore, would like to know the reason for the extra charges deducted from my account . Secondly, I still have not received the refund amount for IELTS general test booked on your website for 30th April against the passport #M3003417. With reference to your e -mail dated 26 March, I have already sent the required documents for refund .Also, the reason for...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — unproffesional idp ielts team

 Nicky Joshi
Hi I would like to complaint about idp who deals with ielts. i stay in mumbai and i got a text last night at morning 1am saying that my speaking test is on 1st dec at ahmedabad and others are on 6th dec..in one days time i am not getting tickets availability..is this how professional they are. If someone is coming from mumbai to ahmedabad they should atleast keep all exam on 1 day or atleast intimate us in advance..i think it will be difficult for me to reach there i will miss my speaking test..trying to call all their helpline and goes on the recorded machine...such an unproffessional approach...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — Dispointed from IDP

 kimmi rani
Dear Sir/ Madam, This year I gave tests three times, last test remarking every time there is shortage of 0.5 band from one of the test(reading, writing, listing, speaking). Know I think this not due i am not good this only due to you people are making money out of it by doing this . Example :- IN 19 July test i got 6.5 bands in writing and in next test 16 Sept i got in writing 5.5 bands . from where the difference came .After getting result I fill remarking but result remain same. Know I doubt this time in remarking they did nothing.they make us a fool .we spend 9500 for test every time...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — Sending of scores to universities

 LABHAM MEHROTRA
I have sent my IELTS score to universities through IDP. I officially requested IDP Delhi to send my scores to the required universities on 15-10-14. Since 28 days my scores have not been sent. I would request you to kindly look into this matter. Whenever I call any IDP office in India -Either their phone is busy or nobody picks up the phone. Labham Mehrotra Passport num- L6375069 TRF NUM - 13IN122716MEHL855A I will never advice people to give IELTS.Especially from IDP. The services are pathetic....
Complaint comments  Read comments Complaint category Education

Idp Ielts — cancel my ielts exam

 Raj Soine
My name Raj kumar soine.I have problem regarding my health.I want cancel IDP ielts exam on 6/9/2014.and my local center not help me for canceling my exam which center name is cc computer center from moga [Punjab]. So I need help...pls help me...`...
Complaint comments  Read comments Complaint category Business & Finances

Planet Edu Idp — Harassment and threatening by IDP IELTS

 garg.gaurav83
Hi, myself Gaurav from Gurgaon. To test my ability in English I booked IELTS slotfrom IDP ( ttps://www.ieltsidpindia.com)on 6th May 2014. As the nearest available slot that time wason 7th June in Chandigarh, I choose 7th June and bookedit because it was Saturday (weekend) and I could easily manage to travel toChandigarh from Gurgaon being my office is closed on Saturdays. Intotal there are four exams to be given in IELTS (Speaking, Listening, Writingand Reading)Asper IDP process they informed about the venue and time details one week priorto scheduled exam date (7th June). With this information,...
Complaint comments  Read comments [4]Complaint category Institutes

Idp Ielts — Cancellation of test

 Reena88
I have result of ielts on 19 may 2012. The test result was delayed and after one month test was cancelled.
And again I give exam on 1 September and still exam result is delayed. I am afraid that they will again cancel the exam. I really donor understand problem of Idp, why they are delaying and then cancelling the exams. Please help someone....
Complaint comments  Read comments Complaint category Education

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