IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
142
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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523
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147

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
3%
Complaints
142
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (10)

IDP IELTS Complaints & Reviews

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Idp Ielts — about my institute bbs institute bhagta bhai ka bathinda punjab 151206

 [email protected] on Sep 22, 2017
I m a trainee of ielts in aforementioned institute yesterday they made a rude behaviour with me like a street dog, they kicked me out of their institute and today i go to attend the class the gun man rudely asked us not to enter in the institute dear sir or madam please give me justice thats not look fair the shakshi mam hurts my self respect please look into the matter the number of institute is [protected]...
Complaint comments  Read comments [1]Complaint category Institutes

Idp Ielts — quality of headphones

 Rangara on Sep 18, 2017
I recently appeared for exam on 9th september 2017. I found headphones are not working proper when invigilator asked us to test with sample sound. I inform to invigilator, they had just down the volume and told me that it's working.

But i found again when the actual exam was started in section 3 there was some problem with headphones and the invigilator told me aftr exam we will look into problem.

I lost my concentration which will eventually affect my result. And they also kept asking me question during my reading task i was not able to concentrate in exam. Everything...
Complaint comments  Read comments Complaint category Other

Idp Ielts — I did not receive any information about my test details which will be on august 3 rd 2017

 arsha antu on Jul 30, 2017
Respected sir, my name is arsha antu, i have registered my ielts exam on august 3, 2017, kochi, academic. But i didn't get any mail and sms regarding my test. I have booked through an agency so i didn't know my reference number. My passport number is l8748585. Please sent details about my test to this mail id : [email protected] or message to [protected]. Thank-you....
Complaint comments  Read comments Complaint category Education

Idp Ielts — Rechecking

 parneet2529 on Jun 21, 2017
Respected sir/madam
I parneet kaur d/o gurdev singh i gave my ielts exam on 20/04/2017 with passport number: p2297907
And i have paid 8850 rs. Date : 15/05/2017 i do not recieve any mail or my rechecked result. I want to apply for september intake. Kindly issue my rechecking result as soon as possible.
I shall be very thankfull to you.
With regards,
Parneet kaur
Passport no.:p2297907
Mobile no:[protected]...
Complaint comments  Read comments [2]Complaint category Education

Idp Ielts — Fraudulent activities

 alim2090 on Jun 8, 2017
They are not evaluating the bands on merit. They are purposely giving less band so the applicant again takes the test and they can earn more money.
They are taking undue advantage of the need of the applicants. I took the test twice from idp, first time i got 7.5 in all the subjects and second time after preparing even better than before i got 8.5 8 in two subjects and 6.5 in other two subjects which is not at all acceptable....
Complaint comments  Read comments [2]Complaint category Institutes

Idp Ielts — Trf delivery

 Aparna Reddybatinini
I am aparna from Ongole and few weeks before I sent dd for four universities to idp ielts chennai from that I got the mail from DHL courier services about reporting to 3 universities but for university of Bridgeport it is still not delivered. I want ielts trf to be delivered to university of Bridgeport because I paid for that tooo. For me main reporting is for university of Bridgeport so please kindly send my test report form to university of Bridgeport. I am worried because it's been so long but u guys still didn't report the test report form to university of Bridgeport. Please send it to university...
Complaint comments  Read comments [1]Complaint category Universities

Idp Ielts — Management

 Nikita Malik
I gave my IELTS exam on last Saturday (13th May, 2017). The quality of the entire managing process was very poor. They took a lot of time during the registration, told us to report sharp at 11:15 and shared that it would go on till 11:45, but it went on till 1pm, which in return wasted a lot of time.
Mainly- when we were taken to the examination hall, I was given the second last seat in the corner most row where the AC was extremely cold. It wasn’t just me but more than 30 students kept requesting the in charge person there to increase the temperature of the AC, they said it would be done...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Wrong evaluation

 Raaja12
I have taken idp ielts test in vijayawada recently, my experience is very bad with the staff, who are not having proper standards in evaluating, my scores are very low. I am a native american speaker moved from usa, written test in india location, evaluators are unable to judge me based on the accent i have. Also seen very bad reviews, that idp is making on purpose by giving low scores, they are able to make more money. I am planning to revaluate my test, also please take necessary actions in evaluation process being done as per standards....
Complaint comments  Read comments Complaint category Employees

Idp Ielts — Wrong delivery address for trf

 Aparna Reddybatinini
I am aparna, i have given the correct details regarding universities names (4) for trf. Today i got an email about the shipment bt there i found wrong university name. Instead of university of bridgeport it's given san diego state university and the remaining address is same. Please send my trf to university of bridgeport. Remaining three universities address is okay...
Complaint comments  Read comments Complaint category Universities

Idp Ielts — Regarding TRF delivery

 Dilpreetsingh
I am dilpreet singh and i am candidate of ielts exam ludhiana test centre my exam was held on 8 april and result on 21 april and you couriered my trf through bluedart company and they call me and asked your trf was coming but they didnot delieverd my trf and they send it back to u after 2 days i am very dissapointed and i am worried about my trf please courier my trf as soon as possible my passport number is j8490022 i shall be very thankfull to you...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Idp Ielts — IELTS certificate for sale

 certificate62
Registered IELTS & TOEFL, ESOL certificates without taking the Exams for sale

For any inquiry send an email at:([email protected])
We offer our exclusive clients the ability to gain IELTS, TOEFL, ESOL
AUTODESK certificates without taking the exams. The regions we cover
are Asia, UAE, Qatar, For any inquiry send an email at:([email protected])
Oman, Saudi Arabia, Jordan, Kuwait, Australia, Canada and Europe and The exams are taken for them
by writers who are paid to do it using the names of our clients. Our
organization is well...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Complaint on Speaking Examiner

 vangara0209
Hello,
My name is Raghavendra Vijay Bhasker Vangara . I have booked my slot for IELTS on 08 April 2017 in Hyderabad and my speaking exam was held on 05 April 2017 in Hotel Luminous, room no. 217 at 10.40 AM. I want to file a complaint on my examiner Lakshmi Devi Nayar. She was very drowsy and was dozing off when I was answering the questions throughout the test. She couldn't able to focus on my answers and was very sleepy and dull. I am very much worried about my results because of her behavior and also it influenced my performance. I am sincerely requesting IDP not to encourage such examiners...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Complaint against Idp kochi

 Ajith_923
Hi team,
I am extremely disappointed to file a complaint against the Idp kochi branch.
Approached the Idp kochi branch for seeking assistance in applying for Canadian university's.
Really harsh behaviour by the team since the beginning especially by the receptionist.

Most of the time, agents would be on leave.. even after coming back... there won't be any sort of follow up calls.. wasted a lot of money and time by calling them again and again...

It has been nearly 3 months since I applied through Idp...Not even once, I've got a call from them.....
Complaint comments  Read comments Complaint category Universities

Idp Ielts — Poor Logistics arrangement

 Pushkala Balakrishnan
I wrote my IDP IELTS on 25th March at Bheemas Restaurant at Chennai Center. . I would say it was disaster. The logistics were not arranged properly. Lights and AC were not working. On the top of it we were asked to wait for 2 hours which created restless situation for all the candidates appearing for the exam. We waited from 1 until 3 pm to start the exam.
Once that is sorted and we began our exam, there was a short circuit that happened in the Hall and we were asked to move out immediately in between writing ... Imaging how you expect us to score in the exam in such mindset.
Pls...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Ielts revaluation

 thaj1234
I have appeared for my ielts on jan 14 .
I needed 0.5 increment in writting .I send it for revaluation and the result came with in 10 days as no change.
Whether this is genuine revaluation bcos i was confident about my writting
How come the revaluation happen with out sending to Australia
Whether it is possible for revaluation to happen with in 10 days.
I dont feel it genuine...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — IELTS Test Examination

 SV Santosh
Dear Team,

I called this morning regarding procedures to reschedule my IELTS speaking test and spoke to an agent from your call center. I spoke to an agent named Deepti or Deepika who referred me to a non existent terms & conditions in the IELTS web page about non availability of any such provision. I asked her for more information as I was not able to see this in terms & conditions and then she started shouting at me randomly saying you have to listen to us and there is nothing that can be done regarding this.

I asked for help to understand terms & conditions further...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Obection on EOR

 [email protected]
I am an IELTS candidate who requested that the writing module of the test be re-marked. I received my IELTS EOR (Enquiry On Result) and I found fortunately that the band score awarded for my writing has changed from 5.5 to 7.5. I was really surprised and I thought due to my bad handwritten I already got 5.5. Therefore, IRSAFAM (institute name in Iran which is under supervision of IDP Melbourne Australia) refunded my EOR fee. After two weeks when I requested to receive my IELTS Test Report Form (TRF), suddenly I faced there is a problem in this regard and finally IDP informed me (via IRSAFAM) that...
Complaint comments  Read comments [1]Complaint category Institutes

Idp Ielts — Useless "Study Abroad" Services-No refund even after complaining

 Neurog
I am a prospective undergraduate applicant and sought out counseling services of IDP. They told me that they needed only Rs 10, 000 for the entire process: Application, counseling, editing and help with visa interview.The information is even present on their website.They have locations in multiple places in India and abroad as well. It sounded too much of a good deal.However, I didn't listen to my gut and now I am short of 10000 rupees ! What is most surprising is how companies such as this exist in metropolitan cities like Kolkata, Mumbai, Delhi..and no one bothers to take action.Even the people...
Complaint comments  Read comments Complaint category Education

Idp Ielts — Study abroad Counselling services

 Niveta Ganesh
Hello all,
I have been experiencing absolutely a terrible service offered by my counselors for both USA and Australia. To be more specific,

1. I was not offered any university shortlisting for my course by my US counselor. He did so once, and when I informed him I was not very comfortable with those (location wise, budget wise) and needed alternative set, I was never given any response.

2. Very poor SOP editorial Service. My SOP was given for editing in September last week . I happened to receive it back more than a month later with nearly no corrections /changes.(...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — Unprofessional way of conducting IELTS by IDP in India

 drchowhan.m
IELTS the conducts language test is ok but the way the test is conducted and managed by IDP raises concern and causing great distress to candidates and their parents specially in India.
My daughter took the test and I registered for her test paying by credit card (my credit card charged Rs 11300 a large sum of money but though we chose the date 26th of November 2016 as test date there should be advance intimation if there is change in date or any change in exam conducted by IDP (including additional test if any) however to our surprise IDP sends a mail (that went to spam folder) that there...
Complaint comments  Read comments Complaint category Institutes

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