IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
169
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
548
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155

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
2%
Complaints
169
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (11)

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IDP IELTS Complaints & Reviews

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Idp Ielts — money deducted while booking ielts test, but booking not confirmed

 Gautam Gandotra on May 27, 2018
While booking a slot for general training on 27-05-18 for centre = jammu, money has been deducted while doing hdfc bank netbanking transaction but no confirmation has been received on mail. However message received that payment has been made to idp.
Name of applicant : gautam gandotra
Mail i'd : [protected]@gmail.com
Phone [protected]...
Complaint comments  Read comments [3]Complaint category Banks

Idp Ielts — speaking test date

 balu sunkara on May 26, 2018
I got a message that my speaking test date is on 30th may 2018 while i booked a test date on 2nd june 2018. I am unable to contact any of your customer care numbers. It's not possible for me to come the days earlier to hyderabad as i have already applied for leave on 2 nd and booked my flight tickets on 1st june 2018
I need some urgent resolution of this issue as i will have to lose 12000 rupees. They have only mentioned that speaking test date might not be the same as test date as a small point in their terms and conditions but is not displayed boldly while booking the test date
I...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — client response not at all very poor

 Rekha satheesh kumar on May 22, 2018
Hai we create id for australia student admission purposeid no[protected] we contacted through mail and international call several time but your chennai branch not at all responding they treated as walk in customer we don’t have time in college admission also july college starts before that we suppose to complete what can i do when we are trying to call simply she is telling wait in call, call after some time, now in meeting, weekly off and so many things what i suppose to do

Satheesh
+[protected]...
Complaint comments  Read comments Complaint category Universities

Idp Ielts — complaint about speaking examiner

 Sidhu Rachhpal on May 3, 2018
Hello
My name is rachhpal kaur and i gave speaking exam on 2 may 2018 at hotel clarion inn amps arjan complex, sirhind road, patiala punjab-147004. The timing of speaking test was 3:00pm in room no. 426 and candidate no. 1880. The examiner who was taken my exam very rude in a nature. She gave me a bad face expression when i was answer her question and give a bad hand moments while i was speaking due to this it impact on my speaking badly.. And she also moved her chair here and there. She did not give attention to my speaking.. It also may be give bad influence on my result my help me
Complaint comments  Read comments Complaint category Mobile Handsets

Idp Ielts — staff in test.

 ਪਲਵਿੰਦਰ ਰੰਧਾਵਾ on Apr 26, 2018
Today 26 april 2018. Test giving in jalandhar kings hotal. My sister give exams today. Staff talking with her very miss bheivour. Mostly every people have so on anxity in exam and staff give more burdan. My sister rightdwon listing task on answer sheet do quickly and do mistake answer cequance wrong and staff never do correting in reading task. It is not fare because i give 12800 and all time is my resonsibility correct in reading task. Because its my desecition i do reading or wittring and staff member do misbhaivour....
Complaint comments  Read comments Complaint category Education

Idp Ielts — not changing exam dates on genuine request

 kapil.lkc on Apr 19, 2018
I have booked my ielts english language test exam for april 21st. I will not be attending exam due to health issues (Had kidney stones problem on march 25th and doctor suggested to not sit for long hours as this will increase pain and i will be operated on april 19th, i have all test reports, medical records if required). Also if i will try to postpone my operation, i have urgent office work to deliver on april 21st. So in both cases i m not available for exam. But idp team is not listening. I have told them to postpone to next available date that is may 12 but they are not agreeing. They are saying...
Complaint comments  Read comments Complaint category Education

Idp Ielts — their cooperation

 Gitansh Dhingra on Apr 6, 2018
I gave an ielts exam twice one in december 2017 then now in march so in december i got not good result but this time my exam was very up to the mark but i don't know how due to some technical error on both dates my previous result is reflecting same band score in every module two times is not possible and they are not cooperating me i paid them twice so at least they should cooperate otherwise i will sew them in coat soon. My name is gitansh passport no r6464466...
Complaint comments  Read comments Complaint category Education

Idp Ielts — ielts test report form not received [Resolved]

 sainithepro on Apr 3, 2018
I gave my ielts idp academic exam on 15/march/2018 in jalandhar city and the result was declared on 28/march/2018.
The test report form was dispatched through blue dart with awb#[protected]. The shipment arrived in jalandhar on 30/march/2018. They misplaced the courier their. I need the test report form as soon as possible. The ielts idp website shows they don't send replacement copies. Please help me....
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — delay in investigation process

 Janeshwer Purushothaman on Feb 24, 2018
Many people make their future by taking up an ielts. But for me it has not been the case.

I had given the ielts test through idp chennai on the 14th of december 2017
11 weeks after giving the test, idp has not yet disclosed the results.

I have sent numerous enquires over the phone, mail and chat service, and yet there is no information shared about the results.

Idp is conveniently delaying the investigation process, quoting their policies as a reason for the delay.

This delay by idp ielts has costed me dearly. I have lost the...
Complaint comments  Read comments Complaint category Education

Idp Ielts — registration not completed but money deducted

 [email protected] on Feb 23, 2018
I registered ielts exam on date 21 april 2018 for mumbai west region
I will share my information please you can check and give me registration confirmation i don't want refund
Full name - amol shankarrao jadhav
Date of birth - 22-apr-1984
Email - amol. [protected]@gmail.com
Mobile no - [protected]
Telephone -[protected]
Passport no-h7038694
Valid date[protected]
I didn't get any confirmation instead of get message your transaction is declined
I have completed registration and paid fees using online banking even money 12650 got deducted...
Complaint comments  Read comments Complaint category Computer Software

Idp Ielts — extreme delay of results

 akshijoshi20 on Feb 9, 2018
This is to inform you that my ielts exams were conducted on 20th january 2018 in ahmedabad and results were to be declared on 2nd february but yet it hasn't declared. Today, i got an updated mail that again it has been delayed from 2nd february to 9th february and now it's 16th february.

There are deadlines for my applications to be done in colleges and universities. I didn't expect this service from idp and now i am very much anguished and frustrated for the said.

Please do reply and let me know as soon as possible....
Complaint comments  Read comments Complaint category Education

Idp Ielts — fraud and malpractice by idp india

 nairanjali on Feb 8, 2018
My complain may not bring any changes to idp india but i would like to share my experience with those who are planning to give ielts and atleast want them to think 100 times before wasting money. I had given my ielts exam through idp 4 times. The first two result were the same as if it was just copy pasted. Also among the 4 attempts in 2 exams (2nd and 3rd attempt) i got 7 in writing and in 4th attempt i got 6.5 in writing. Just imagine if initially a candidate scores 7 in writing and then getting 6.5 in the following exam. This clearly exhibits that deliberately idp is giving less marking so that...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — waiting for my results for almost 4 weeks now

 Shahnayna on Feb 3, 2018
Hello,

I appeared for my ielts exam on 6 january, 2018.
Results were supposed to be out on 19th january, 2018. All the other candidates appeared with me from surat gujarat received their results. Few of them received on 19 january and remaining few peoples results were late stating the results are under some security checking. But by the end of next week 27 january. All the candidates received their results except me.

Since last 4 weeks the executive says it’s under investigation and we might take another week for the same. It has gone to idp australia for...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — regarding illegal and corrupt activities

 er.rajindersehga on Feb 2, 2018
Hello sir/ madam
This mail has been earlier posted.in bhatinda mostly in green palace and ashoka resort in which it was mentioned that (Jaskinder singh) who was caught and dismissed suspended from job. Then his cousin (Janmeet kaur) who is working as announcer helped his one of his known (Maninder singh) appointed as invigilator by her. (Maninder singh) is helping (Jaskinder singh) through different means through electronic devices. (Maninder singh) and (Janmeet kaur) both were appointed so that they can leak the paper. So as an idp institute management can do something to stop all the wrong...
Complaint comments  Read comments Complaint category Education

Idp Ielts — refund

 [email protected] on Jan 19, 2018
The money has been deducted on 21st nov. 2017, but the booking is not confirmed.in fact there's no booking on my passport no. As per idp ielts information. I called & emailed them several times & each time i call them they asked me for the statement reflecting the amount, transaction number & a scan of my passport which i did send several times. I called my bank & it shows them that the transaction has successfully happened with rs.12250 debiting from my account. I just want my money refunded at the very soonest. This is like cheating the test takers for no reason. Regards....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — i am complaining that idp is not providing me trf and not picking call directly.

 Lovepreet Singh Wirring on Jan 2, 2018
I got my ielts result on 28th of december in 2017. I wanna apply for canada and i did not grt trf. Without trf i cannot apply for offer letter. I am facing several issues due to idp. Day by day i am getting late for my further studies. You will be responsible for it if i can't get trf as soon as possible. Already i wait for 5 days. I am getting too late. Also, i got less band score in writing module. I got only 5.5 and i wanna apply for rechecking. I can't apply for rechecking without trf. I will be very thankful to you if you provide me trf as soon. Already i wait for 5 days....
Complaint comments  Read comments Complaint category Education

Idp Ielts — idp ielts terms and conditions

 Vani512 on Dec 11, 2017
When booking a ielts test, selecting test dates are misleading.
You can choose the date for written test, but not the speech test.

The date for speech test is randomly chosen. They refuse to change the test date or refund the money.

The only explanation given is that they have put it as a 15th point in the terms and conditions page.

Why is not prominently displayed while selecting the written test dates? This is clear cheating....
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — still not received trf

 Monik1997 on Dec 6, 2017
I did my ielts test on[protected] at madurai. My results published on[protected]. And still i’ve not received my trf, there is no dispatch details provided me. I am in the urgent need of my trf for applying to the university. So please help me with it. And i’ve tried to reach you through helpline several times, but it was not reachable. Please don’t ignore this and take necessary steps on it....
Complaint comments  Read comments Complaint category Education

Idp Ielts — unprofessional attitude of advisor

 Varshakartik on Nov 28, 2017
I recently took admission for course in nz for oct'17 intake. Due to delay in the visa, my counsellor asked me to reapply for january which i agreed to since he said i won't have to pay a penny extra. However, when going through the new offer letter i realised there was a hike in fee by 400 dollars. It's really unfortunate i wasn't communicated about the same and when questioning him, he said he cannot do anything about it and i'll have to pay it. The attitude of my advisor has always been very casual since the beginning of the process. I have escalated about him to his seniors without any use....
Complaint comments  Read comments Complaint category Education

Idp Ielts — dissatisfied with results

 rajita nayyar on Nov 25, 2017
I am deeply depressed and disappointed of my results. I have appeared consistently for 3 times with idp. Everytime my scores were upto the mark except listening. For your reference, you can evaluate yourself. My candidate numbers were 064688, 216977, 263319. I was so much confident that first time i went for eor also spending 9000/- but results were unchanged to my dismay. This time i was 100% sure but again my result in writing module was just less by 0.5 band. I fail to understand that how can a candidate with such high scores in other modules, cannot improve on her writing even in 3 attempts?
Complaint comments  Read comments [1]Complaint category Education

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