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IDP IELTS Complaints & Reviews

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Updated: May 3, 2024
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J
JESLO SIMON K
Feb 3, 2023
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I have booked for the IELTS Pen and Paper test on February 16 in KOCHI. I have completed the payment and money was deducted.I didnt get any booking confirmation. My passport number is Z5962531. Please look into the matter and respond. My name is Jeslo Simon K
IDP IELTS customer support has been notified about the posted complaint.
I have same issue. Did u got refund ?? Please let me know
Bro same issue refund kityo etra days eduthu kittan.
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    0k345
    Jan 22, 2023
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    Hello respected sir / mam. I am here to inform you that I have booked a ielts slot on today i.e ; 22/1/20223 on paper based ielts test for 4/2/2022 the amount has been deducted from my account but the slot has not booked but the amount 15500 INR has been deducted from my account I have paid the amount through phone pe UPI and below are the transaction details . my passport number: T0848549. Please, resolve my issue as soon as possible.
    Jan 26, 2023
    Complaint marked as Resolved 
    Within 3 days refund
    IDP IELTS customer support has been notified about the posted complaint.
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      D
      davinderdhindsa350
      from Sangrur, Punjab
      Jan 19, 2023
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      Dear Sir / Madam,

      I am writing this mail regarding reinvestigating my case because the imposter allegations are wrong Since I had given the exam by myself.
      My name is Davinder Singh, Passport number R0417091. I had given my IELTS exam on 17th Dec 2022 at Sangrur IELTS Test center, India.
      on 13th Jan I got a mail stating that I have been Banned because I used Imposter( Someone else in my place) to give the exam but it is totally wrong since only I had given my exam by myself.
      I am ready for any type of verification and inquiry.
      There might be confusion due to my passport photo because that photograph is 6 years old that time I had a long beard (Sikh custom). but now I am trimming my beard.
      I have done proper biometrics which you can verify.
      You can verify and match my handwriting.
      I have attended classes in FlyingFeaters IELTS institute you can verify from them also.
      just Before my exam for preparation, I have taken 1 week's leave from 12th Dec to 16th Dec I have proof of that also.
      I have already given the Computer-delivered IELTS exam on 13th March 2022 you can match the photo Biometrics with that in that exam I scored 6 Band. so after that, I did a full preparation.
      The candidate sitting after me Gurwinder Singh, Passport number: W2169801, Mobile no: +91 [protected] is the eye witness that I have given the exam by myself.
      The candidate sitting before me I have her details but you can verify from her also.
      I have given an exam after proper Security checks and verification, if there was any doubt that should be informed me that time
      Sir, I am ready for any type of Inquiry because I have given my exam by myself.
      I am well-educated( BTech from Punjabi university, Master in Information Technology, MBA ) and have 5.5 Years as a software developer Currently working with Thalesgroup (Well know MNC all over the world) as Technical Lead why I will do such type of thing? there might be some confusion due to my old beard passport photo.
      I know my reading and listening test went very well but my writing and speaking are not that great.

      I am kindly requesting you please check through the matter and help me I had done nothing, and I am ready for any type of inquiry.
      I attaching my ID proofs, please help me and if you have any evidence please share it with me because I know there is some confusion.
      you can connect me by mail or contact: [protected]

      This allegation is wrong and I do not agree with this So I am demanding a copy of the evidence because this is my fundamental right to ask for proof.
      I am challenging this matter for reinvestigation because I had given the test after proper Security checks and verification.

      I had given the test in India through IDP India.

      Yours faithfully,
      Davinder Singh
      Mob:[protected]
      IDP IELTS customer support has been notified about the posted complaint.
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        D
        davinderdhindsa350
        from Sangrur, Punjab
        Jan 19, 2023
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        Dear Sir,

        I am Davinder Singh, and my passport number is R0417091, In the attached mail there is mentioned that you have "There is evidence that you arranged for another person to impersonate you and sit in the test on your behalf".
        This allegation is wrong and I do not agree with this So I am demanding a copy of the evidence because this is my fundamental right to ask for proof.
        I will challenge this matter because I had given the test after proper Security checks and verification.
        IDP IELTS customer support has been notified about the posted complaint.
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          D
          davinderdhindsa350
          from Sangrur, Punjab
          Jan 19, 2023
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          My name is Davinder Singh, Passport number R0417091. I had given my IELTS exam on 17th Dec 2022 at Sangrur Test center.
          on 13th Jan I got a mail stating that I have been Banned because I used Imposter( Someone else in my place) to give the exam but it is totally wrong since only I have given my exam by myself.
          I am ready for any type of verification and inquiry.
          There might be confusion due to my passport photo because that photograph is 6 years old that time I had a long beard (Sikh custom). but now I am trimming my beard.
          I have done proper biometrics which you can verify.
          You can verify and match my handwriting.
          I have attended classes in FlyingFeaters IELTS institute you can verify from them also.
          just Before my exam for preparation, I have taken 1 week's leave from 12th Dec to 16th Dec I have proof of that also.
          I have already given the Computer-delivered IELTS exam on 13th March 2022 you can match the photo Biometrics with that in that exam I scored 6 Band. so after that, I did a full preparation.
          The candidate sitting after me Gurwinder Singh, Passport number: W2169801, Mobile no: +91 [protected] is the eye witness that I have given the exam by myself.
          The candidate sitting before me I have her details but you can verify from her also.
          Sir, I am ready for any type of Inquiry because I have given my exam by myself.
          IDP IELTS customer support has been notified about the posted complaint.
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            Y
            yashwantchowdry
            Jan 18, 2023
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            Address: flat no-319 klu road tadepalli gunt dist

            Today i.e on 18/01/2023 i booked test slot for 28/01/2023 for Computer-Delivered based IELTS. My account has been debited amount of 15, 500. I paid fees via google pay upi. Below are screenshots attached.

            UPI RRN[protected]

            Kindly resolve my problem so that i can book test.
            IDP IELTS customer support has been notified about the posted complaint.
            Did your money refunded? I am also facing same problem
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              R
              Rayreyan
              Jan 16, 2023
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              I submitted my Ielts Form on Ielts by IDP App. On completion I paid a amount of Rs 15650 it was deducted from my account but it showed payment failed on my app screen. It happened on 13/01/2023. The transaction id is: PRCR/[protected].
              IDP IELTS customer support has been notified about the posted complaint.
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                T
                Tejakumarg
                Jan 11, 2023
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                I have trying to book a slot on 22.01.2023 but when I am making a payment the transaction was successful but the slot was not booked, amount was received to idp, may I know when amount will refund to my account.
                Passport number:W8214429
                Upi id:[protected]
                Transportation id:T2301111441481909169017
                Phone number:[protected]
                IDP IELTS customer support has been notified about the posted complaint.
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                  Tejakumarg
                  Jan 11, 2023
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                  I have trying to book a slot but when I am making a payment the transaction was successful but the slot was not booked, amount was received to idp, may I know when amount will refund to my account.
                  Passport number:W8214429
                  Upi id:[protected]
                  Transportation id:T2301111441481909169017
                  Phone number:[protected]
                  IDP IELTS customer support has been notified about the posted complaint.
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                    S
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                    Hello sir/ mam
                    Today 07/01/2023 I registered for IELTS exam and booked slot on 18/01/2023. Amount is deducted from account i.e 15, 500 INR. I didn't receive any confirmation mail or message regarding my slot booked. My passport number is V3163946
                    IDP IELTS customer support has been notified about the posted complaint.
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                      S
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                      Today 07/01/2023 I booked my exam on 18/01/2023. My amount is deducted from account but i didn't receive any confirmation or information regarding my slot
                      IDP IELTS customer support has been notified about the posted complaint.
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                        P
                        PriyaWalia19
                        from Delhi, Delhi
                        Jan 5, 2023
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                        Address: Noida
                        Website: IELTS.org

                        I have registered on 3rd january 2023 by paying online but i didnt receive any confirmation nor registration to email.
                        I tried contacting customer care but couldnt reach out to them. So i ended up here complaining about the service.
                        Hoping that this issue will resolve soon.
                        IDP IELTS customer support has been notified about the posted complaint.
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                          febina21
                          from NEW DELHI, Delhi
                          Jan 3, 2023
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                          On 03/01/2023, I tried booking a slot for IELTS exam and the amount of Rs 15, 500 has been deducted. The booking did not go through and no acknowledgement was given.
                          Please provide a resolution on whom to contact, and the process for the refund so that I can book my exam again.
                          IDP IELTS customer support has been notified about the posted complaint.
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                            O
                            Onwuamaegbu Rejoice
                            Jan 1, 2023
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                            Address: Umueje Obinze, Owerri West LGA, Imo State.

                            My name is Chigozirim Rejoice Onwuamaegbu, I made a payment for my IELTS exam, since 5 days now and uptill this moment, my payment confirmation email has not been sent. I have sent email to them, yet no response. My references number is 41113583
                            IDP IELTS customer support has been notified about the posted complaint.
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                              H
                              Humaira22
                              Dec 29, 2022
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                              I had made compensation payments as mentioned by your department and was told my ielts wud be booked but it got delayed because I didn’t receive login details I made complaint on this forum again and then my case was reopened but my application was not booked due to multiple case registrations as I did it coz I received no response from your team and now again I have to wait for 15 days for refund as per your email I am posting this complaint as I waited for three days since 26 th December 2022 no one responded my emails I requested your team to call back now please refund asap so that I can book through website
                              IDP IELTS customer support has been notified about the posted complaint.
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                                11Humaira
                                Dec 29, 2022
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                                Idp Ielts — Compensation
                                I had made compensation payments as mentioned by your department and was told my ielts wud be booked but it got rejected I received the email stating I will get full refund of INR 15500 which I paid to your team for booking the slot and I reverted to please tell someone to contact from the your department but nobody did I waited for three days and no response please contact me and refund asap as I need to book exam too
                                IDP IELTS customer support has been notified about the posted complaint.
                                Please refund my money I submitted bank statement everything I paid account verification amount and it’s almost a month I didn’t receive please refund
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                                  G
                                  Dec 27, 2022
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                                  Booked for academic IeLts slot yesterday night and the payment was processed and sum of 15650 was debited from my account and their page showed 404 error and now when reached out to their customer support they said no registration is found under my passport number and money will be credited back in 7-10 days and should register again. They weren’t even ready to listen to my further questions and they just cut the call abruptly. And this is urgent because the slots fills up fast and it’s a lot of money to debited and not being able to register after that also. Kindly solve the issue.
                                  IDP IELTS customer support has been notified about the posted complaint.
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                                    J
                                    Joe98
                                    Dec 27, 2022
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                                    I had made an booking for my Computer delivered - IELTS exam UKVI AC on 26/12/2022 My money has been debited, but i haven't received any mail confirming my booking. Please help.
                                    IDP IELTS customer support has been notified about the posted complaint.
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                                      Binshiya
                                      from Palakkad, Kerala
                                      Dec 26, 2022
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                                      I registered for my Academic Computer Delivered IELTS Test today[protected] and have made the payment Via Phone Pe and money got debited from my account but the registration is not yet confirmed
                                      Please look into this case by refunding my money of 15500/- on priority basis for the rebooking
                                      IDP IELTS customer support has been notified about the posted complaint.
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                                        scoop2op
                                        Dec 26, 2022
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                                        Resolved

                                        Today i.e on 26/12/2022 i booked test slot for 14/01/2023 for Computer-Delivered based IELTS. My account has been debited amount of 15, 500. I paid fees via google pay upi. Below are screenshots attached.

                                        UPI RRN[protected]

                                        Kindly resolve my problem so that i can book test.
                                        Jan 2, 2023
                                        Complaint marked as Resolved 
                                        the complaint got resolved within 3 working days. I had also email the official email id of IDP ILETS INDIA.
                                        IDP IELTS customer support has been notified about the posted complaint.
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