IDP IELTS Complaints & Reviews

I registered for my IELTS exam on the 24th of June, and I got a notification from my University saying that I need to submit language requirement documents by the 8th of July. I called Idp customer service and they told me that since I'm cancelling within 24 hours of registering there would be no deduction and I will recieve a full refund. I called again when I wasn't able to cancel via my portal. It kept on showing an error saying " Payment...

Terrible service treated my partner Terrible in Italy he spoke excellent English and he was failed no results or anything they are just making money how is he meant to improve and prepare if he doesn't know where he has gone wrong this is disgusting treating people like this who don't have much money and want to be with there partners...

I see the money deducted from my account, but the slot not being booked . It is highly irresponsible from the IDP for not even sending a mail or SMS about the issue . Please solve this ASAP....

I have booked my exam for 18th June 2022, on 9th may 2022 I got a text stating that amount have been transferred to my bank account from IDP, on contacting IDP IELTS department they told that I was the one who cancelled the exam, even though I didn't. I have been trying to contact them through mail and call but didn't get a reply so far....

I have got my results on 17th june.i got the provisional results.Although I'm not able to download the etrf because it is showing a 404 error. Please look into this matter as soon as possible as I have to submit my scores to the university....

I have applied for EOR on 21st April and I got credit note on 1st may, but i have not recieved my money refunded back yet. And when contacted to IDP, they told to ask to bank. They are intended to take money from candidates. And now not giving proper answer....

Counselor is least interested in guiding me and making excuses on daily basis. I am getting annoyed as she is of no help it seems...

I paid the fees for my idp ielts on 01/06/2022 but I did not receive any confirmation email and the money was deducted from my bank account. I contacted HDFC bank they said that the merchant has successfully received the payment but IDP refused the same and there is no update on the refund yet, it’s 8days already...

I have paid for IELTS today through online mode. My money got deducted but haven’t received any confirmation mail or sms from IDP. How do i get to know my seat got reserved or not for 18th June?...

I have booked my ielts exam in IDP education on 23rd may 2022. The exam date is june 4 2022. An amount of ₹15, 500/- was payed as the exam fee via credit card. The amount was deducted from my account. But no confirmation email or message received regarding the exam dates or test centre.

Kindly provide the refund of the same as soon as possible, so that I can rebook the exam for the same date....

Today i was booking for my IELTS exam slot on 6th of June through Idp, after registration it directed me towards payment gateway
I choose ROZORPAY, during the transaction time the I got mail from my bank saying 15650 got deducted
But I was in shock as in the web page of Idp the payment was not conformed n stated error,
I tried calling their customer care but it was of no use they were rude and cut of my call
Please...

In my first attempt of IELTS GT on 12 March 2022, I scored
Listening:8.5
Reading:9.0
Writing:6.5
Speaking:7.0

And then in second attempt on 30 April 2022, I scored
Listening:8.5
Reading:8.5
Writing:7.0
Speaking:6.5

These money-minded people are playing cheap game of 0.5 with candidates by wasting their valuable time, and consuming their hard earned money....

Hi, my name is Rohith and I took IELTS exam on 15th may 2022 and got result. when I try to view my TRF I got the 404 error. Kindly resolve my issue as soon as possible. I need my TRF to apply for higher studies.

exam date:[protected]
center: CD IELTS Chennai
ID: V8259633

thank you,
Rohith...

Hi,
I gave my IELTS Pen & Paper on 30th April, Kolkata(India). I was supposed to receive e-TRF by 15th April but it is throwing 404 error. When I called the customer service the representative was rude and cut my call saying it might take some time to reflect.This thing is delaying my whole visa process .Expedite the process at earliest and release my e-TRF.

Saurav Nandy...

Hi,
I gave my IELTS Pen & Paper on 30th April, Kolkata(India). I was supposed to receive e-TRF by 15th April but it is throwing 404 error. When I called the customer service the representative was rude and cut my call saying it might take some time to reflect.This thing is delaying my whole visa process .Expedite the process at earliest and release my e-TRF...

My counsellor is the most ignorant, demotivating, and useless person I have ever seen.
I paid 12k for my USA service and yet I haven't received any proper service from her. While joining the Consultancy she never asked me for which field I am aiming for. Later when I mentioned this all in a form, she never read it. She never reviewed my profile properly for architecture and after 4-5 months of payment, she says that she is inexperienced...

I gave IELTS exam on 17th and 18th February 2022 through IDP India, due to some reason, my picture uploaded on TRF is of someone else. I cannot even put in words the level of stress that I am under and my parents. Please understand as a student, I gave the exam and fulfilled the requirement, and I followed the regulations. It's hard to comprehend why my future is at stake over a mistake I didn't make.
I am looking forward to getting...

I have made Rs 15, 500 payment on 7:26pm May 7, 2022 for IELTS Test Fees dated June 26, 2022. As I have made the payment via through Gpay and showed the money is sent successfully and settled but I didn't receive any Confirmation Mail or a SMS. I also have checked my bank account passbook and it clearly shows that the payment is made successfully to IDP Education India.
So please kindly check that I have made the payment clearly and...

I have given my ielts result on 4 december 2021 but not recieved result yet . I am waiting from last 5 months and after contacting idp so many times .i always get same reply that result is under investigation .its just frustrating .i cant wait anymore because my future is dependent on it .kindly make any decision regarding my result as soon as possible ....

It's been 3 days since I checked my results . The ETRF which is supposed to be updated on the day of result is showing "404 page not found " error .I need to apply for certain colleges ASAP. I called customer support but they literally didn't care. Why is this kind of issue is still persisting and IDP doesn't seem to care about this critical issue....