IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
142
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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522
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147

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
3%
Complaints
142
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (10)

IDP IELTS Complaints & Reviews

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Idp Ielts — regarding poor arrangements at exam venue.

 Nisha246810 on Sep 2, 2018
Sir/ madam,

I gave my ielts test on 18 august 2018 at hotel punnu international, amritsar. I know that enough complaints have been submitted to you against this venue and you know everything what happened that day. But the disgusting fact is that no action has been taken so far and you guys are silent despite of knowing everything. So there's no point of requesting you to take any action because you won't take any. Instead i am not going to retake this test atleast from idp. Poor service and poor staff!!...
Complaint comments  Read comments Complaint category Education

Idp Ielts — unethical behaviour and not satisfied service.

 Hemant Rajveersingh on Aug 31, 2018
My name is Hemant Rajveer Singh from India. On date 18/August/2018, I appeared for LRW exam in General. My passport number is R0768224. The venue of the exam was Hotel Punnu International 7, court road, Amritsar.

My major concern of putting this email is about the quality of the exam coordinator and associates, especially regarding their way of conducting exam at such a poor venue. Facilities were disgusting in a manner of the lighting system, assistance and intimations provided during the exam.

During the exam,
Firstly, During the exam, there occurs an electricity...
Complaint comments  Read comments Complaint category Education

Idp Ielts — worst arrangement of international english test organization

 Deep85 on Aug 19, 2018
Dear sir or madam

I am writing here to show my dissatisfaction with the arrangements made by idp for ielts test on 18th august, 18 in amritsar at punnu international hotel. It was so pathetic that nobody could concentrate on their test properly. Listening module is supposed to be conducted first which was not done due to technical errors in sound system then reading started first. Then they again tried to play listening which could not be played due to technical glitches n short circuit resulting into fire at backside of exam hall. Everyone was panic and in state of restlessness in...
Complaint comments  Read comments Complaint category Education

Idp Ielts — I am complaining for worst arrangements at venue.

 Preet_9390 on Aug 18, 2018
Dear sir/madam,

I am writing to make a complaint against arrangements at venue in amritsar. Ielts test conducted under idp by punnu international hotel provided the ever worst arrangements; a test which is supposed to finish in 3 hours, finished in 5 hours. And listening module which is supposed to be conducted at first was conducted last on 18th of august. Candidates got so exhausted that outcome was highly disappointed as could not concentrate fully. Ielts is all about concentration and that is what people could not do which resulted in wastage of valuable time and hard earned...
Complaint comments  Read comments Complaint category Other

Idp Ielts — I want to know how can i afford a useless persons in guiding the students

 Raj chotu on Aug 10, 2018
I'm Raj, I have gone to your idp in Vijayawada & there's a counselor Mr.balaram, he just wasted my 2 months time & he didn't even responded to my calls, he used say that I was following up by university didn't reply, "HOW COME A UNIVERSITY CAN'T REPLY FOR 2 MONTHS" & he's so such a useless fellow that didn't clearly mentioned that he can't guide me, on top of that he used give filthy excuses, very bad experience with your IDP......
Complaint comments  Read comments Complaint category Education

Idp Ielts — about exam instructions

 Raman_channay on Aug 9, 2018
The exam staff did not give me instructions of using another sheet for writing task 2 and i ask a question about the sheet the question is that it is necessary to fill information in another sheet she did not give me answer and get away my row number 7 or seat no. 5 even after the exam she tell me it is necessary it's is ielts idp falt if the company did not check my answers sheet and it's case of my band score lose...
Complaint comments  Read comments Complaint category Education

Idp Ielts — when i have medical problem during the test, the manager tell me no one will help me and treat me so rude

 SuetShan on Jul 29, 2018
I am writing to complain my speaking test due to medical problems i was late to my speaking test. Before the exam has started i have already shown the inspector i have a medical problem and would need to take the medicine inside the exam hall, which they allow. However, now they refuse to admit that i have shown them and mentioned i have a medical problem and refuse to give me any help; also forcing me out of the exam hall. The inspector told me that i should have told them i would be late for the test but i was in the toilet so i couldn’t contact them and when i got back to the exam hall they...
Complaint comments  Read comments Complaint category Education

Idp Ielts — registered for my ielts test through idp and money got deducted without registration

 Neeti Thakur on Jul 29, 2018
I registered for my IELTS test through IDP and money got deducted without registration. I paid Rs12650. I have no acknowledgment of the payment whatsoever. The customer support call gets dropped out mid way without getting through the customer support executive. So, now I am supposed to track my payment without any confirmation. Also, I can't log into my account I created on the with my login creds. This seems like a big sham to me. Would really like a response asap....
Complaint comments  Read comments Complaint category Business & Finances

Idp Ielts — about unfairness

 Gurpreet khurmi on Jul 5, 2018
Hello sir, i m gurpreet khurmi from bathinda (Punjab). I was working in idp company as invigilator. I was working there from 6-7 months with honesty that every tds know. Daily i catch 5-6 cheating cases those who carry the device system and mobile phones that vivek sir knows very well. I used to check and having responsibilities of packing and then suddenly my duties were stopped and told to me that your mail came without informing me it was stopped so that's not fair and after that device was used in exam as to its extent and then only 2 people were loyal and they reach the centre on time and went...
Complaint comments  Read comments Complaint category Other

Idp Ielts — listening affected because of sound echo and non available head phones

 Huma Jafri on Jun 27, 2018
Hello,
Ielts is an english assessment exam for foreign trained people. It’s an expensive exam, also listening section is dependent on speakers too, while writing and speaking sections are subjective too. Last saturday on june 23rd, i noticed that speakers had echo and sound wasn’t proper and one of the applicants pointed out that problem too but he was told that sound would be better later on but it wasn’t.
This is going to affect listening results. I appeared at global village calgary test center.
Thanks
Huma jafri...
Complaint comments  Read comments Complaint category Education

Idp Ielts — results yet to be announced even after 3 months

 mohammedismail1988 on Jun 26, 2018
Hi,

I wrote my ielts on 24th march and my results were to be announced on 6th april, but i haven't recieved my results yet and every time i check with idp, they give me the same reason that my scores have come under scrutiny and it is under investigation. I understand this investigation is for their quality check but for more than 3 months is something painful and now they have stopped responding to my emails as well. I am looking for support here so that i can get my results soon. I have been patient enough for the past 3 months and have invested my money. Time and efforts for the...
Complaint comments  Read comments Complaint category Education

Idp Ielts — complaining about ielts writing marking procedure

 Hamed.gh on Jun 11, 2018
Dear sir/madam,

I am writing to express my deep dissatisfaction with marking procedure applied on ielts writing section. Please allow me to elaborate on my complaint thoroughly.

First of all, as an associate professor in english language teaching (Elt), i have been teaching english formally, both as university professor and ielts instructor, since 12 years ago. I have a phd in elt and a tesol cert iv. From australian qualification framework. I have also attended numerous workshops held by idp ielts in my country. You may kindly find the documents in the attached files.
Complaint comments  Read comments Complaint category Education

Idp Ielts — malpractice by idp staff

 Fragrance123456 on Jun 7, 2018
I did not know why, but the chinese airlines took me to somewhere else leaving me there when chinese custom checked my passport and the date was abnormal, then the staff misunderstood me, i thought it was the only reason, i hate the airlines, my exam result can not be submitted any more, so sad. The chinese airlines can be hard to follow, the workforce's average literacy can be middle school in that district, the passengers were only less than 10, who waited for many hours where we were delayed for a long time without any noticing, at the same time i was having a stomache, overlooking any details,...
Complaint comments  Read comments Complaint category Airlines

Idp Ielts — money deducted while booking ielts test, but booking not confirmed

 Gautam Gandotra on May 27, 2018
While booking a slot for general training on 27-05-18 for centre = jammu, money has been deducted while doing hdfc bank netbanking transaction but no confirmation has been received on mail. However message received that payment has been made to idp.
Name of applicant : gautam gandotra
Mail i'd : [email protected]
Phone [protected]...
Complaint comments  Read comments [3]Complaint category Banks

Idp Ielts — speaking test date

 balu sunkara on May 26, 2018
I got a message that my speaking test date is on 30th may 2018 while i booked a test date on 2nd june 2018. I am unable to contact any of your customer care numbers. It's not possible for me to come the days earlier to hyderabad as i have already applied for leave on 2 nd and booked my flight tickets on 1st june 2018
I need some urgent resolution of this issue as i will have to lose 12000 rupees. They have only mentioned that speaking test date might not be the same as test date as a small point in their terms and conditions but is not displayed boldly while booking the test date
I...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — client response not at all very poor

 Rekha satheesh kumar on May 22, 2018
Hai we create id for australia student admission purposeid no[protected] we contacted through mail and international call several time but your chennai branch not at all responding they treated as walk in customer we don’t have time in college admission also july college starts before that we suppose to complete what can i do when we are trying to call simply she is telling wait in call, call after some time, now in meeting, weekly off and so many things what i suppose to do

Satheesh
+[protected]...
Complaint comments  Read comments Complaint category Universities

Idp Ielts — complaint about speaking examiner

 Sidhu Rachhpal on May 3, 2018
Hello
My name is rachhpal kaur and i gave speaking exam on 2 may 2018 at hotel clarion inn amps arjan complex, sirhind road, patiala punjab-147004. The timing of speaking test was 3:00pm in room no. 426 and candidate no. 1880. The examiner who was taken my exam very rude in a nature. She gave me a bad face expression when i was answer her question and give a bad hand moments while i was speaking due to this it impact on my speaking badly.. And she also moved her chair here and there. She did not give attention to my speaking.. It also may be give bad influence on my result my help me
Complaint comments  Read comments Complaint category Mobile Handsets

Idp Ielts — staff in test.

 ਪਲਵਿੰਦਰ ਰੰਧਾਵਾ on Apr 26, 2018
Today 26 april 2018. Test giving in jalandhar kings hotal. My sister give exams today. Staff talking with her very miss bheivour. Mostly every people have so on anxity in exam and staff give more burdan. My sister rightdwon listing task on answer sheet do quickly and do mistake answer cequance wrong and staff never do correting in reading task. It is not fare because i give 12800 and all time is my resonsibility correct in reading task. Because its my desecition i do reading or wittring and staff member do misbhaivour....
Complaint comments  Read comments Complaint category Education

Idp Ielts — not changing exam dates on genuine request

 kapil.lkc on Apr 19, 2018
I have booked my ielts english language test exam for april 21st. I will not be attending exam due to health issues (Had kidney stones problem on march 25th and doctor suggested to not sit for long hours as this will increase pain and i will be operated on april 19th, i have all test reports, medical records if required). Also if i will try to postpone my operation, i have urgent office work to deliver on april 21st. So in both cases i m not available for exam. But idp team is not listening. I have told them to postpone to next available date that is may 12 but they are not agreeing. They are saying...
Complaint comments  Read comments Complaint category Education

Idp Ielts — their cooperation

 Gitansh Dhingra on Apr 6, 2018
I gave an ielts exam twice one in december 2017 then now in march so in december i got not good result but this time my exam was very up to the mark but i don't know how due to some technical error on both dates my previous result is reflecting same band score in every module two times is not possible and they are not cooperating me i paid them twice so at least they should cooperate otherwise i will sew them in coat soon. My name is gitansh passport no r6464466...
Complaint comments  Read comments Complaint category Education

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