IDP IELTS Customer Care
IDP Education India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
172
COMPLAINTS

IDP IELTS Customer Care

IDP Education India Pvt. Ltd.

Address
61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
551
down
155

Additional info

Ludhiana

IDP Education India Pvt Ltd

SCO31, 2nd Floor,

Feroze Gandhi Market,

Bhai Bala Chowk,

Ludhiana 141001

Tel: +91 16 1441 1888


Mumbai

IDP Education India Pvt. Ltd.

Express Buliding, 1st Floor,

Churchgate, Opp.Churchgate,

Railway Station,

Mumbai 400020

Tel: +91 22 4411 8888


Ahmedabad

IDP Education India Pvt. Ltd.

1st Floor, Mahalay Complex,

Opp. Hotel President, Nr. Swastik Char Rasta,

Off. C. G. Road, Navrangpura,

Ahmedabad 380009

Gujarat

Tel: +91 79 4411 8888

New Delhi

IDP Education India Pvt. Ltd.

610-616, 6th Floor,

International Trade Tower,

Nehru Place,

New Delhi 110 019

Tel: +91 11 4411 8888


Coimbatore

IDP Education India Pvt. Ltd.

Srivari Gokul Towers,

3rd Floor, 108 Race Course,

Coimbatore - 641018

Tel: +91 42 2441 1888


Chandigarh

IDP Education India Pvt. Ltd.

SCO 147-148, 2nd Floor,

Sector 9-C, Madhya Marg, Chandigarh 160009

India

Tel: +91 17 2441 1888


Pune

IDP Education India Pvt. Ltd.

Eden Hall, 103 Ghokhale Road,

Shivaji Nagar,

Model Colony,

Pune 411016

Tel: +91 20 4411 8888


Kochi

IDP Education India Pvt. Ltd.

7th Floor, BAB Towers,

Opposite Kochi Shipyard,

Atlantis, MG Road,

Kochi 682015

Tel: 91 48 4441 1888


Chennai

IDP Education India Pvt. Ltd.

9B Rain Tree Place,

7 McNichols Road, Chetpet,

Chennai 600 031,

India

Tel: +91 44 4411 8888


Vadodara

IDP Education India Pvt. Ltd.

Trident Mall, 2nd Floor,

SF-28, SF-29, Racecourse,

Vadodara 390007,

Gujarat

Tel: +91 26 5232 4606 / +91 26 5232 4609


Hyderabad

IDP Education,

3rd Floor North Wing,

Challa Chambers, Kapadia Lane

Raj Bhavan Road, Somajiguda,

Hyderabad,

Andhra Pradesh 500 082

Tel: +91 40 4411 8888


Kolkata

IDP Education India Pvt. Ltd.

307 Third Floor,

Vardaan Building, 25A Camac Street,

Kolkata-700016

India

Tel: +91 33 4411 8888


Amritsar

IDP Education India Pvt. Ltd.

SCO- 28, First Floor,

Taneja Towers, D.S.C,

Ranjit Avenue, Block B,

Amritsar- 143001.

Tel: +91 18 3509 3888


Bangalore

IDP Education India Pvt. Ltd.

201, 2nd Floor,

The Presidency,

No.1, St. Mark's Road,

Bangalore 560001

India

Tel: +91 80 4411 8888


Jalandar

IDP Education India Pvt. Ltd.

SCO- 33, First Floor,

Multani Tower, Ladowali Road,

Jalandhar- 144001.

Tel: +91 18 1441 1888


Mumbai2

IDP Education India Pvt. Ltd.

Unit No 101, DLH Plaza,

Beeta Co-operative Housing Society,

Plot No. 54-A, S.V. Road , Andheri (West),

Mumbai - 400058

Tel: +91 22 4071 9000



View More Information...

Customer satisfaction rating
2%
Complaints
172
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IDP IELTS related photos (11)

Complaints with pictures are more trusted and informative    View all

IDP IELTS Complaints & Reviews

Sort by:

Idp Ielts — unable to handle admissions

 Anusha Kulal on Jan 31, 2019
Hi team,
Idp-st marks road
I visited a counselor last week who was supposed to share list of courses. I have been trying to reach them for the past one hour and they keep hanging up of transferring calls which never get picked up.
They are understaffed to handle so many applications.
Please do not let them be associated with ielts as they are not up to the mark...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — money deducted but not credited [Resolved]

 Sant Malhotra on Jan 28, 2019
Sir i have made payement 12800rs deducted from bhim app for ilet exam not recieved my money till date please help to ur icici paytm bank kindly see

Customer Mobile Number:[protected]
Transaction History from 17/01/2019 to 18/01/2019
Date Time Bank Name Account number Sender Receiver Payment ID/Reference Number Pay/Collect Amount (in Rs.) Dr/Cr
18/01/2019 13:37:24 State Bank Of India XXXXXX6744 [protected]@upi [protected]@icici (EducationPaytm)
transaction id[protected]
COLLECT 12800.00 DR...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — speaking complaint

 Rahulinsa on Jan 3, 2019
Respected sir,
This is to complaint you that
I had given a ielts test on dec 15, 2018
And my speaking was on dec 19, 2018
On my speaking day, my examiner was very ill and he was prone to cough and cold
Due to which he coughed alot
Which distracted me alot
And then i lost my confidence
Which had a huge impact on my result
My band in speaking was just 4.5
And this was my 2nd chance in exam
In previous exam
My band score in speaking was 5.5
At my perspective
In last exam
It was total fault of...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — this is totally unfair and unprofessional : results withheld without any reason??

 Anissha Chaudhari on Jan 3, 2019
This is completely unfair and unprofessional. There is no one to assist for a realist withheld by idp without any time frame or time line? I would urge you to look into this matter.

I would request you to release my pending result from the 27th of oct 2018. I need my trf score urgently as i might lose the opportunity for a job offer that has been given to me in canada.

I have given these results in the urgency of securing a job in canada and finishing up my documentation. Due to the delay on your side i might lose the opportunity of the job i was securing. The company...
Complaint comments  Read comments Complaint category Banks

Idp Ielts — results withheld without any further information. need this resolved as soon as possible.

 Anissha Chaudhari on Jan 3, 2019
Hello,

I would request you to release my pending result from the 27th of oct 2018. I need my TRF score urgently as i might lose the opportunity for a job offer that has been given to me in canada.

My name is Anisha Ankush Chaudhari, i had given my ielts ( General ) exam as i would like to immigrate to Canada for work. I havent recieved my result as yet and it was suppossed to be declared on the 9th of November.

I have given these results in the urgency of securing a job in canada and finishing up my documentation. Due to the delay on your side i might...
Complaint comments  Read comments Complaint category Banks

Idp Ielts — money deducted but payment not confirmed by ielts idp website

 Arka Prava Sarkar on Dec 30, 2018
I am arka prava sarkar. I registered for ielts exam via ielts idp website. I made a payment of inr 12650, but the website declined the payment but my money has been deducted according to my bank statement. Also there is no notification by them via email or sms. I am unable to understand the problem. Please help me asap. My contact number is [protected]...
Complaint comments  Read comments Complaint category Education

Idp Ielts — I have already complaint but I amend the exam date its 19 jan 2019 and the amount deducted is 12800

 Zainab Sayyed on Dec 19, 2018
I registered ielts exam on date 19 JAN 2019 for mumbai west region
I will share my information please you can check and give me registration confirmation i don't want refund
Full name - Zainabsayyed.[protected]@gmail.com
Date of birth - 11 MAY 1994
Email - Zainabsayyed.[protected]@gmail.com
Mobile no - [protected]
Telephone -[protected]
Passport no-M195789
Valid date-06/01/2025
I didn't get any confirmation instead of get message your transaction is declined
I have completed registration and paid fees using my Debit Card even money 12800 got deducted...
Complaint comments  Read comments Complaint category Banks

Idp Ielts — noise problem

 Bhagyashree Oza on Dec 15, 2018
This complain is regarding the test conducted on 15/12/2018 idp ielts lrw at hotel regenta inn.
From last few minutes of listening section to reading and writing section, there was continuous disturbance of high level of volume from nearby party or ceremony held near/in hotel. This affected concentration and thinking ability of students, thus might affect their scores....
Complaint comments  Read comments Complaint category Other

Idp Ielts — withheld results for more than 8 weeks

 naidu ravada on Dec 13, 2018
I have attempted computer-delivered ielts exam on the 16th of october 2018 in hyderabad test centre and i supposed to get my result within 7 days from the date of my examination, but so far i have n't received my result. I clearly understood that the results are under investigation but these quality checks are solely to maintain your firm's integrity and you cannot put our life's in risk for that purpose. This is really a nerve-racking situation for the test takers to wait for months for the sake of results. We have already invested a lot of time, money and effort on this exam and this further delay...
Complaint comments  Read comments Complaint category Citizenship & Immigration

Idp Ielts — didn't receive ielts trf

 Preethy Mary on Dec 11, 2018
I gave ielts exam on november 10th 2018 and my test result was published on november 23rd 2018. Today is dec 11th 2018 and i still did not receive my trf. I contacted with idp several times and by several means (Toll free number, chats, in person went to their office), but still no use. If i don't get trf soon then i'll loose my admission in the university. Idp had assured me that they will dispatch my trf by 11th december 2018 but they didn't do as said....
Complaint comments  Read comments Complaint category Education

Idp Ielts — malpractices done by idp australia

 jasrgu on Dec 8, 2018
Dear all,
I had given my ielts exam from idp australia, and scored bands like listening-8, reading-8, speaking-7 and writing 6.5. And, i had again went for rechecking for my writing exam as it was not possible for me to get 6.5 in the writing as you can see my other results are quite promising.
Moreover, after searching the fraud and malpractices being done by idp in india, just to generate and collect money from normal citizens i realises that i should also protest in this regard as there is no transpiracy in the examination & checking system.
And, the worst part is that...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — incorrect scores

 Shivanand009 on Dec 7, 2018
Hi,
I have appeared for idp ielts test for more than 10 times.in the last 1.5 months itself i have given 5 attempts. Out of which i was able to score 8 plus bands in reading and listening section. On 1 occasion i even scored 9 band in reading.in speaking i was able to score 8 plus bands everytime. Barring 1-2 times when i got 7.5 in speaking. However, strangely i am not getting above 6.5 in writing. I have applied for revaluation of my scores for 2 results for which i have paid close to 20k. I have also registered for test in mid of december. For each registration i have paid 13.5k. You...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — incorrect marking [Resolved]

 Shivanand009 on Dec 7, 2018
Hi,
I have appeared for idp ielts more than 10 times, inthe last 1.5 months more than 5 times, applied for revaluation for 2 times, everytime i have paid 13k.

I am able to score 8plus bands in listening and reading every time. 9 bands in reading on few occasions. 7.5 plus bands in soeaking on each occasion but not sure why idp is helding my marks for writing section. How much more business they want from me? How much more money they want to loot from me?...
Complaint comments  Read comments Complaint category Institutes

Idp Ielts — ielts results not declared

 Anissha Chaudhari on Dec 1, 2018
Hi,

I have given my exam on the 27th of oct and was supposed to get my result declared on the 13th day (9th november) i got an email stating that my result is under investigation. I have a job opportunity in hand and i needed the score for submission to my employers. I haven't had any response from their hotline team nor the verification team. This kind of delay can cost a person their career etc. This experience is the most frustrating team. I do believe this is a money making gimmick so that people appear for another exam and they mint more money.

My advise don't...
Complaint comments  Read comments Complaint category Business & Finances

Idp Ielts — exam rescheduled not considered.

 palaks64 on Nov 29, 2018
I scheduled my exam for 10 november and was unable to appear because of passport not available at that time. Inspite of emailing calling and even going to the head office nobody guided properly with my situation as i requested to put my test on hold. It was technical issues with idp website and unavailability due to holiday season that my issue was addressed late. Now when i am requesting to allow me to pay the fees and reschedule my request is not adhere with invalid reason continuously being given to me....
Complaint comments  Read comments Complaint category Education

Idp Ielts — I am complaining about examiner of my speaking module

 P.k Channel on Nov 25, 2018
My speaking test was on 24/11/2018, all things were good but the voice of my examiner was not proper audible to me because of this issue i am not able to speak more questions rightly and also she stopped me at only 1 minute in case of my cue card speaking additionally my all over speaking was about 8 minutes so please i need help from idp ielts as anon as possible because this was my first and last chance for me. Therefore i request to idp ielts to conduct my speaking test again without any cost...
Complaint comments  Read comments Complaint category Telecommunications

Idp Ielts — amount deducted but ielts date confirmation mail not received

 Kirti Sinha on Nov 15, 2018
While booking a slot for general training on 15-12-18 for centre = noida, money has been deducted from my account doing hdfc bank netbanking transaction but no confirmation has been received from idp regarding the booking of the date on mail. Moreover the transaction showed as unsuccessful. However i havw received the message received that payment has been made to idp. Please help me what should i do, in this case
Name of applicant : kirti
Mail i'd : [protected]@yahoo.com
Phone [protected]...
Complaint comments  Read comments Complaint category Education

Idp Ielts — about responding

 Saishiva Reddy on Nov 5, 2018
It is waste of time and money in selecting idp. We are trying to contact u. But no one is responding. I have seen such a neglence. Before registration u will send many mails like idp is this idp is that. Once we have registered then i no response. I have been trying to know about speaking slot when i am trying to book it is showing some error. No reeponse...
Complaint comments  Read comments [2]Complaint category Education

Idp Ielts — result not issue

 Manjitss on Oct 23, 2018
My name is manjit singh and i am from amritsar.in month of august i gave a exam of ielts on 2nd august 2018 at jalandhar. I expect to get my result on 15 august but i received a mail from idp in which they mention that your result is under investigation i am shocked when i got this news. I also sent them a scanned written statement after 5 day of investigation mail.. Then i call idp and also sent many mails but only get same reply again and again. Now, i am waiting for result from last 2 months but still not received yet. Please understand my concern because i want to apply for canada. Kindly let...
Complaint comments  Read comments [1]Complaint category Education

Idp Ielts — selection of speaking slot - cheating

 krischai81 on Oct 18, 2018
I booked the idp ielts instead of bc, just because they had mentioned in their website that it has the flexibility of choosing the speaking slots. But after the payment is done, the website does not provide any option to select the speaking slot. When contacted, they said they will only give the slot just 2 days before the exam date and we need to attend the speaking test whenever they give the slot. This is completely contrary to what is claimed in their website. When asked to the customer care, she keeps repeating the same thing over and over again instead of providing a solution. Later she just...
Complaint comments  Read comments [2]Complaint category Education

Recently Discussed

8 days ago
Idp Ielts
ielts result under some kind of investigation
21 days ago
Idp Ielts
unorganized test center
Idp Ielts
about speaking examiner
Idp Ielts
blunder in applying abroad
Idp Ielts
speaking

Featured Complaints