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IDP IELTS Complaints & Reviews

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Updated: May 3, 2024
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IDP IELTS reviews & complaints page 3

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Namrata2023
Jun 24, 2023
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Hello, Namrata Anand this side, i want to notify that i filled my ielts exam form yesterday by my mobile phone.
After filling all the details, I proceeded towards paying the exam fees of 16, 250 through UPI via Razor-pay. The payment got debited from my bank account but as soon as I reached back to the IDP website, it started showing 404 error . Message from bank account came regarding the debit but I haven’t received any confirmation email or message from the IDP regarding the booking of exam.
Help me with this.
I also have reference id, details and screenshots of payment.
IDP IELTS customer support has been notified about the posted complaint.
Thanks Idp for resolving my complaint and refunding my payment amount.
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    Namrata2023
    Jun 24, 2023
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    Hello, Namrata Anand this side, i want to notify that i filled my ielts exam form yesterday from mobile phone.
    After filling all the details, I proceeded towards paying the exam fees of 16, 250 through UPI via Razorpay. The payment got debited from my bank account but as soon as I reached back to the IDP website, it started showing 404 error . Message from bank account came regarding the debit but I haven’t received any confirmation email or message from the IDP regarding the booking of exam.
    Help me with this.
    I also have reference id, details and screenshots of payment.
    IDP IELTS customer support has been notified about the posted complaint.
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      Happi maan
      from Gwalior, Madhya Pradesh
      Jun 23, 2023
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      Address: Gwalior, Madhya Pradesh

      Hello, Harpreet this side, i want to notify that i filled my ielts exam form yesterday along with my 2 friends by our mobile phones.
      After filling all the details, we proceeded towards paying the exam fees of 16, 250 through UPI via Razorpay. The payment got debited from our bank accounts but as soon as we reached back to the IDP website, it started showing 404 error . Message from bank account came regarding the debit but we haven’t received any confirmation email or message from the IDP regarding the booking of exam .
      What is shocking is that the same happened with three o[censored]s .
      Help us with this ..
      we also have reference id, details and screenshots of payment.
      IDP IELTS customer support has been notified about the posted complaint.
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        K
        Kanu5
        Jun 8, 2023
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        Address: Gurgaon

        I made payment through qr code by scanning it through pyatm scanner. The payment was successful. But, i did not get any confirmation mail or registration details after that.
        Please resolve this issue asap.
        Either let me know if am registered or refund my amount asap.
        The money was deducted from my account
        IDP IELTS customer support has been notified about the posted complaint.
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          S
          Sai Kumar Thathineni
          Jun 6, 2023
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          Hi Team,

          I have booked a ielts slot on 06th June 2023 for Computer-delivered IELTS test for 29th July 2023 the amount 16250 INR has been deducted from my account but the slot has not booked . I have paid the amount through PhonePe via Razorpay (scan) but I haven't received any confirmation over email or sms. Below are the transaction details.

          My Passport Number - X5980367

          I want my money to be refunded

          thankyou.
          IDP IELTS customer support has been notified about the posted complaint.
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            Rajwinder Kaur Dhillon Gill
            May 23, 2023
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            Address: Gurugram

            I have successfully completed the registration process but till now I haven't received any registration confirmation mail, I just want to confirm whether I'm registered or not. If not then please refund my amount.
            IDP IELTS customer support has been notified about the posted complaint.
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              AMRUTHA KOMMA
              May 22, 2023
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              Hi Idp
              I am a ielts candidate from Bangalore, india and recently attempt ielts acedemic coumputer based exam on 17 may 2023.
              I received my result on 20 may 2023 in which I got overall 7 bands and now I want to apply for abroad study but unfortunately I am unable to download my eTRF and facing 404error in it . It is my humble request to you please fix that errror or send me my TRF copy on via email or phone . My candidate number is : 003674
              My Center number: IA090
              Candidate name: Amrutha kommashetty Satheesh Babu
              Please solve this matter as soon as possible
              IDP IELTS customer support has been notified about the posted complaint.
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                chandana Narayanam
                from Hyderabad, Andhra Pradesh
                May 19, 2023
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                Resolved

                Hello respected sir / mam.

                I am here to inform you that I have booked a ielts slot on 19th May 2023 for Computer-delivered IELTS test for 25th May 2023 the amount 16250 INR has been deducted from my account but the slot has not booked . I have paid the amount through PhonePe via Razorpay (scan) but I haven't received any confirmation over email or sms. Below are the transaction details.

                My Passport Number - U9816704

                Please, resolve my issue as soon as possible as I want to write the test as soon as i get the refund.
                thankyou.
                May 24, 2023
                Complaint marked as Resolved 
                hey so I immediately sent an mail to idp ielts regarding the problem and I kept calling them everyday. And I got my refund after 3 working days.
                IDP IELTS customer support has been notified about the posted complaint.
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                  J
                  May 16, 2023
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                  Address: Gurugram, india

                  Sir, due to some reason I had to get cancel my test and after this I followed the all steps and explained my test cancellation reason by attaching all required docs and shared the mail to IELTS Idp india .
                  After this on 20th April IELTS idp assured me to return my refund Amt with in 20 working days .. but today it’s almost past more the their committed time window and still I didn’t receive my payment back and even they are not responding..
                  Pls help

                  My detail
                  Harish kumar
                  email I’d- [protected]@gmail.com
                  Passport number-L5048244
                  IDP IELTS customer support has been notified about the posted complaint.
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                    Mehak singh140
                    May 12, 2023
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                    Hello,
                    Respected sir/madam,
                    I am here to inform you that i have booked IELTS slot on 8th May 2023 for pen and paper based test for 27th May 2023. The amount of ₹16250 has been deducted from my bank account but the slot has not been booked. I have paid the amount using NetBanking hdfc bank and below are the transaction details.

                    My passport number is R5817517

                    Please resolve this issue as soon as possible.
                    IDP IELTS customer support has been notified about the posted complaint.
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                      Jasleen1610
                      May 6, 2023
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                      Hi,

                      I hope you are well.
                      My passport number is M1770918. I booked the general pen and paper based exam for 11th May 2023 in Chandigarh. I made payment using UPI (paytm). Money got deducted from my account but paper is not booked yet. The transaction was done on 6th May 2023.

                      The UPI transaction reference number is[protected]. And the screenshot is attached below.

                      It is kindly requested to look into it and give the refund as soon as possible.

                      --
                      Your sincerely
                      IDP IELTS customer support has been notified about the posted complaint.
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                        aneesh47
                        from Pune, Maharashtra
                        Apr 25, 2023
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                        Address: Pune, Shivajinagar

                        Idp Ielts — Refund on EOR not received

                        Aneesh Hinge
                        I have given my exam on 6 of March 2023 and after getting my result, i went for EOR due to low band in writting on 10th of March and on 23nd March 2023 my score had been changed to 6.0 from 5.5 but till now i did not recive my refund, today the date is 25 April 2023 I am writing this complaint on.
                        My pasport no. is V8638144
                        My recipt no is E/03-23HR0001380
                        I have recived a credit note/ refund voucher but money is not recived yet.
                        IDP IELTS customer support has been notified about the posted complaint.
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                          Arshyy
                          from Ludhiana, Punjab
                          Apr 8, 2023
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                          Address: Ludhiana, Punjab

                          I am Arshdeep Kaur. I had booked my IELTS exam from IDP's official site. I have filled all the essential details required to book the test. Besides, I've completed the payment procedure as well. INR 16, 250 has been deducted from my account. I was even provided with a reference number named 8753324. But, I've not received any acknowledgement. Please find the following screenshot for your reference.
                          IDP IELTS customer support has been notified about the posted complaint.
                          Hello Arshy,
                          I just want to know about you refund and how many days after you receive refund
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                            Mehakdeep Singh
                            Apr 5, 2023
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                            Address: Global Gateway Towers, Tower-B, 5th Floor, Sikanderpur Ghosi, Sector-26, M.G. Road, Gurugram -122002 Haryana, India

                            Passport number-M8583842

                            I gave the IELTS exam on 30th july 2022 at MOGA Punjab. My passport Given name is Mehakdeep Singh while in my TRF report they mentioned my name wrongly like “Family Name is Singh and First Name is Mehakdeep. Even i made Corrections of my name in the data verification sheet before the LWR exam start.

                            I have emailed and call idp multiple times in the last two weeks. But email response time is 4-5 business days which is very slow. and they responding me like "We regret to inform that we are unable to make any changes to your personal information after your result is released." but i already made Corrections of my name in the data verification sheet before the LWR exam start. so it's not my mistake.

                            Kindly Please rectify my given name as per my passport. So, that i can submit my case to the embassy.

                            If you need anything from my side please let me know and solve above said issue as as possible .

                            Your Thankful
                            Mehakdeep Singh
                            IDP IELTS customer support has been notified about the posted complaint.
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                              Mehakdeep Singh
                              Apr 5, 2023
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                              Address: Global Gateway Towers, Tower-B, 5th Floor, Sikanderpur Ghosi, Sector-26, M.G. Road, Gurugram -122002 Haryana, India

                              Passport number-M8583842

                              I gave the IELTS exam on 30th july 2022 at MOGA Punjab. My passport Given name is Mehakdeep Singh while in my TRF report they mentioned my name wrongly like “Family Name is Singh and First Name is Mehakdeep. Even i made Corrections of my name in the data verification sheet before the LWR exam start.

                              I have emailed and call idp multiple times in the last two weeks. But email response time is 4-5 business days which is very slow. and they responding me like "We regret to inform that we are unable to make any changes to your personal information after your result is released."

                              but i already made Corrections of my name in the data verification sheet before the LWR exam start. Please rectify my given name as per my passport. So, that i can submit my case to the embassy.

                              If you need anything from my side please let me know and solve above said issue as as possible .

                              Your Thankful
                              Mehakdeep Singh
                              IDP IELTS customer support has been notified about the posted complaint.
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                                S
                                Mar 28, 2023
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                                Respected sir
                                I have booked my exam of 1 april 2023, pen and paper based, but I didn't get any acknowledgement and confirmation, kindly please resolve this issue, and help for my refund or confirmation, I booked my exam on 27 March
                                IDP IELTS customer support has been notified about the posted complaint.
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                                  Minju A J
                                  Mar 21, 2023
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                                  Address: Bangalore (Kasturaba Road)

                                  I booked my ielts exam on 20 March 2023 but i havent received any confirmation mail and when i called them they told me that my ielts booking was not successful. Please help me get my refund as soon as possible because i want to book my ielts exam soon
                                  My passport number is: W4631877
                                  IDP IELTS customer support has been notified about the posted complaint.
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                                    Shaili ray
                                    Mar 20, 2023
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                                    I have facing issue booking my ielts exam! I was booking the exam and even i paid the amount 15500₹ but then i saw the error 404 on my screen! Please resolved my issue as soon as possible.
                                    IDP IELTS customer support has been notified about the posted complaint.
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                                      Anukoroth
                                      from Kalpetta, Kerala
                                      Mar 20, 2023
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                                      Hello respected sir/ madam,
                                      I am here to inform you that I have booked a IELTS slot on 18th March 2023 for pen and paper based IELTS test for 1st April 2023. the amount has been deducted from my account but the slot has not booked and the amount 15500 INR has been deducted from my account. I have paid the amount through Gpay UPI and below are the transaction details
                                      Please, resolve my issue as soon as possible
                                      IDP IELTS customer support has been notified about the posted complaint.
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                                        PriyaVenkatesulu
                                        Mar 19, 2023
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                                        Completed the payment of rs 15500 to register the slot on 06th April 2023 but haven't received any confirmation mail regarding the same. Please send me an confirmation or refund.

                                        Passport number : v6775877
                                        IDP IELTS customer support has been notified about the posted complaint.
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