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Income Tax Department Complaints & Reviews

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Updated: Jan 12, 2026
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Income Tax Department reviews & complaints page 56

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R
rajchandu
from Kolkata, West Bengal
Aug 8, 2017
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My pan card no. Is bjapj8821n it was dispatched on 14th april 2017 by airway bill no ea[protected]in but till now i dint receive it. I am facing many problems without pan card. Please check out the problem and solve it as possible soon... Address is thammaiah jalli, jallivarigudem village mukunuru post vararamachandrapuram mandal east godhavari dist andhrapradesh 507129
Income Tax Department customer support has been notified about the posted complaint.
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    Jeet00777
    from Bhadohi, Uttar Pradesh
    Aug 8, 2017
    Resolved
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    Resolved

    I would like to inform you that i have applied for changes in my pan card on 14 jun but it is still showing that "it is under process at itd" and when i called to helpline number as provided by itd, they informed me that your documents are accurate & verified at nsdl successfully and has been sent to itd for issue on 30 jun and they registered my complaint 4-5 times but it is still showing the same. So please issue my pan card at earliest. I need it urgently.
    Aug 5, 2021
    Complaint marked as Resolved 
    Income Tax Department customer support has been notified about the posted complaint.
    Inconvenience caused is highly regretted. We are following up with ITD team for earliest resolution
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      A
      from Bodhan, Telangana
      Aug 7, 2017
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      Address: Hyderabad, Andhra Pradesh

      My husband expired in 2014 he had been submitting it returns since 2003 and i came to know there is insurance for tax payer tried in office lot many times as i have two girl children and burden i would like to know procedure i want the procedure as all the certificate relating to tax filing form 16 are available i would like to know at the earliest
      Income Tax Department customer support has been notified about the posted complaint.
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        I
        ishaa82
        from Pune, Maharashtra
        Aug 7, 2017
        Resolved
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        Address: Kolkata, West Bengal, 700003

        Dear sir,
        My company was formed on 20/05/2017, the status for the past 3 weeks on nsdl website it shows that the, "pan has been allotted by income tax department and shall be dispatched to you shortly."
        Firm: mad over hospitality
        Pan : abgfm0626f
        Acknowledgement no: [protected]
        I am unable to open a bank account without the intimation letter and original pan card.
        Aug 5, 2021
        Complaint marked as Resolved 
        Income Tax Department customer support has been notified about the posted complaint.
        Your PAN card has been dispatched on August 04, 2017 by Blue Dart Courier vide AWB no. [protected] .
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          S
          Shakeelsmg
          from Srinagar, Jammu and Kashmir
          Aug 6, 2017
          Resolved
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          Address: Srinagar, Jammu and Kashmir, 190015

          I had applied pan card vide acknowledgement no.[protected] and pan card no. Cxlpb5135k, the same has been despatched on[protected] by registered post vide airway bill no. Ea[protected]in by your goodself, but unfornutenly the post office has not delivered and return to back where from he has received.

          You are therefore requested to kindly desptach the same card to the following address:

          Haleema bagum
          R/o irfan colony natipora srinagar kashmir-190015
          Aug 5, 2021
          Complaint marked as Resolved 
          Income Tax Department customer support has been notified about the posted complaint.
          Dear sir, in Chennai one company in Muslim it support Isis name of a company is sis construction ; u plz search in office and home
          They are against modi also sir
          I have not recieved my pan card till now, My application form no is [protected] ...PLEASE TAKE A ACTION.

          thanks.
          My PAN CARD no is AKUPK5428J is deactivated by Income Tax dept. in last month. i have submitted a letter to Income tax dept, Mumbai 17(3)(3) dated on 20th July 2017 yet it haven't been activated. please, activate it as early as possible otherwise i won't be able to submit my tax return paper for assessment year 2017-18. please help me.
          Dear Haleema,

          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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            G
            Gautam Ganguly
            from Mumbai, Maharashtra
            Aug 5, 2017
            Resolved
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            Resolved

            Dear sir,
            I had attempted twice for pan card through online sbi. Both the time, the transaction were not processed for some technical reason. Subsequently, it is seen that fees has been deducted twice from my bank account. Reference for those are (1) sbipgju[protected]nsdlpanmumbai and (2) sbipgju[protected]nsdlpanmumbai both dated 24/7/2017. But it is seen that refund for only one transaction has been credited in my bank account on 27/7/2017 (Reference no. Bppg_rfnd nsdlpan txn jsm[protected] dt. 24/7/2017.
            Kindly let me know the status of my transactions and if both the transaction are rejected then kindly arrange to refund the 2nd transaction fee also.
            Aug 5, 2021
            Complaint marked as Resolved 
            Income Tax Department customer support has been notified about the posted complaint.
            Aug 05, 2017
            Updated by Gautam Ganguly
            income tax department
            Aug 05, 2017
            Updated by Gautam Ganguly
            Income Tax Department Customer Care
            Directorate of Income Tax
            Webpage: incometaxindia.gov.in
            Address
            A R A Center, E-2, Jhandewalan Extn.
            New Delhi
            New Delhi District
            Delhi
            India - 110055

            Customer Care Phone Numbers and Contacts
            Phone: +[protected]
            up 293 down 103

            Submit a Complaint
            Customer satisf
            Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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              S
              sk Ram
              from Kaliyaganj, West Bengal
              Aug 5, 2017
              Resolved
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              Website: [email protected]

              Sir,
              The pan card has been despatched according to you on july 16 via speed post no. Ea[protected]in and ack no. Is [protected] and pan card no blrpr0261h. But the pan car has not reached to me till now and neither any further information is showing on aforesaid speed post bill. Sir i had already posted the same complain on same topic but did not get positive reply or information about pan card.
              Sir again what to do for fresh one.
              Sir it's urgent do needful.
              With regard
              Sanjay kumar ram
              Aug 5, 2021
              Complaint marked as Resolved 
              Income Tax Department customer support has been notified about the posted complaint.
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                S
                Shaker.Sashi
                from Vijayawada, Andhra Pradesh
                Aug 4, 2017
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                Address: Hyderabad, Andhra Pradesh, 500055

                My self shaker,
                I got a pancard which is being used by unknown person for consumer good loan in capital first fin,
                When i applied for an approval for purchasing t. V in emi basis at capital first they quoted you are already a approved customer even though i didnt took any previous loans...
                I have complained about this issue to capital first and nsdl by mail i didnt received any response from either...

                P. Shaker
                [protected]
                Income Tax Department customer support has been notified about the posted complaint.
                We request you to consult your Jurisdictional Income Tax Officer to get proper guidance on this matter.
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                  H
                  Haresh dhanwani
                  Aug 4, 2017
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                  Website: [email protected]

                  Jitendr rajwani meri company al baraq elect. Ware. Tr. Mai kam krta tha sharjha (U. A. E) meri dukhan se kam se kam 4000000 lak (Chalis lakh) indian rupes chori ka ke india aa gya hai jiski complaint ramgan police station mai ki hui hai or indian dutawas mai ki hui hai. Lekin kuch responce nahi mila. Jetandr ko cont no.[protected], [protected] (My name is haresh dhanwani) con no. [protected] (U. A. E.)
                  Income Tax Department customer support has been notified about the posted complaint.
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                    N
                    from Mumbai, Maharashtra
                    Aug 4, 2017
                    Resolved
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                    Resolved

                    Address: Bhopal, Madhya Pradesh, 462030

                    Sub: pan card despatched but not received.

                    My pan card no:coypm6065h. Has been dispatched on 24/07/2017 but it haven't delivered to my home address. How can i get it delivered to my address. Plz help me regarding this.

                    Acknowledge number:[protected]

                    Pan no:coypm6065h
                    Applicant name: nitish mudliyar
                    Status card despatched
                    Booking date :27/06/2017
                    Contact number:[protected]
                    Home address: s/o loknath mudliyar 19/4, devlok colony c. T. O bairagarh, huzur, bhopal, madhya pradesh-462030
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Income Tax Department customer support has been notified about the posted complaint.
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                      S
                      sathichitra
                      from Delhi, Delhi
                      Aug 4, 2017
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                      I tried to register in the e-filing portal with pan card number for income tax returns and an error occurred that it has invalid username and surname. I tried all combinations of my name.
                      As i have seen previous complaints received from various people, the same problem occurs for me.
                      The replied message for one of the previous complaints were that the name in income tax database does not match with the pan card name. So they provided the user name in the database for that person for temporary use.
                      Please provide a permanent solution for this name mismatch in the database, so that you don't have to provide the user name for all individually.
                      Income Tax Department customer support has been notified about the posted complaint.
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                        A
                        Aslam Architects &int.designers
                        from Belur, Karnataka
                        Aug 3, 2017
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                        Address: Bangalore, Karnataka, 560023

                        Syed sadiq named electrical contracter at hbr layout hu is youth congress leader also under mr d k shivakumar charge exobrant from the clients for electrical services and in case of cliant default, he harrace cliant by disconnecting power are lifting transformers by threatening, instead he changes clients to move anywhere to commissioner r anyone against him,, he uses d k shivakumars influence as he is an youth leader, pl have a raid are inspection in a official way for welfare of innocent cliants
                        Income Tax Department customer support has been notified about the posted complaint.
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                          P
                          Pradeep12321
                          from Delhi, Delhi
                          Aug 3, 2017
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                          Address: 202001

                          Dear it dept,

                          Here i am telling you a person name: mukesh agrawal, have many property and big-big shop of hardware & locks in sarai labaria aligarh. Famous with the name of mukesh kabaddi.

                          He also went to jain for 2 month approx 13 year ago in fraud case with harrison locks.

                          Now, he has opened a new farm after 8 nov. 2016 the denominations of india ruppes with name saksham enterprises in 8/54 new ashok nagar, mitra nagar, aligarh up (202001) at our resident home, while there is no trading done from this location

                          He has many property in aligarh city.

                          Name: mukesh agrawal
                          City: aligarh
                          Income Tax Department customer support has been notified about the posted complaint.
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                            S
                            sreekumar unnithan
                            Aug 3, 2017
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                            Address: 560100
                            Website: incometaxindiaefiling.gov.in/e-Filing/Registration/RegistrationInvidualValidation.html

                            Hello,
                            Issue observed - 1st aug 17
                            Pan card - dstps6392k

                            Description:
                            I used to do my efilings via clear tax.in order to link my aadhaar card to pan card i tried to register to income tax portal. But error shows that my pan card is already registered.

                            Attachment:
                            Attached error screenshot for reference
                            Income Tax Department customer support has been notified about the posted complaint.
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                              J
                              jy19
                              from Hyderabad, Telangana
                              Aug 2, 2017
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                              Address: Meerut, Uttar Pradesh, 250001

                              Sir i lost my pan card with number atlpc6884g in dehradun, uttarakhand in government hospital along with my wallet which had my passport size photograph too. Since my salary falls below 2.5 i did not consider it important to lodge a complaint in police station plus i had no idea at that time that it is a very important document.
                              I want to lodge complaint for missing atlpc6884g pan card with the name jyoti chaudhary, dob - 27/11/1990, so that it is not misused by anyone else
                              Income Tax Department customer support has been notified about the posted complaint.
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                                J
                                james vijay
                                from Adoni, Andhra Pradesh
                                Aug 2, 2017
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                                Address: 500083

                                To,
                                The director of i. T (Investigation)
                                8th floor, aayakaar bhavan
                                Basheerbagh, hyderabad-500 004

                                Subject : blackmoney with politicians in dammaiguda village.

                                Respected sir,

                                This is to bring to your notice that in dammaiguda village at keesara mandal all the politicians have lot of black money with them. The list includes sarpanch and ward members of the village. All the budget which has been allotted for the development of the village has been distributed equally among the leaders of the village. Moreover there are lot of builders here who give money under the table for illegal construction. Everyone here is corrupted and that is not all our old sarpanch mr. Venkatesh goud has lot of black money with him. He has ate 80% of the funds which were sanctioned for the development of the village. Our new sarpanch mr. P. Yadagiri goud is another active member in the list.

                                Earlier there was a person who was earning daily income by doing painting contract and also has cycle puncture shop. He was living a middle class life. All of sudden after becoming ward member he was able to construct a 3 storey building, he was able to buy a car doing a cash payment, he also runs finance business in the village.

                                This is just one person in the village but if the official's conduct suspense check in the village i am sure we can get many people like this. As an indian citizen it's my responsibility to co-operate and report issues like black money which is currently a problem in india. Poor people are becoming poor and the rich people are becoming rich day by day.

                                I would request the officials to please look into the matter and do the needful.

                                Regards
                                Shankar
                                Income Tax Department customer support has been notified about the posted complaint.
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                                  M
                                  mnaseem.30
                                  from Delhi, Delhi
                                  Aug 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Moradabad, Uttar Pradesh, 244001

                                  I would like to bring your kind attention towards acknowledgement
                                  Number [protected].
                                  I applied for pan card on 04th february 2017 and now it is more than 5
                                  Months but still i have not received my pan card. This is causing me a
                                  Lot of troubles like i could not be able to withdraw cash from bank
                                  And fuel to fire is this that i do not have any debit card.
                                  Sir/ ma'am, i am very poor person and could not be able to survive
                                  Without old age pension and that too has been bound due to lack of pan
                                  Card.

                                  I again mailed on 20th july but still no response received from your end and customer care executives also not responding well in this matter.

                                  I humbly request you to look into the matter and do the needful as
                                  Soon as possible.
                                  Regards,

                                  Zubaida
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  Your PAN card has been dispatched on July 28, 2017 by Speed Post vide AWB no. EA[protected]IN.
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                                    N
                                    neetachoubisa
                                    from Kota, Rajasthan
                                    Jul 31, 2017
                                    Resolved
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                                    Resolved

                                    Address: Dungarpur, Rajasthan, 314001
                                    Website: www.incometaxindia.gov.in

                                    Sir,
                                    I submit my correction in date of birth of my pan card online on date 24-5-17
                                    . Its acknowledgment number is [protected].
                                    After two months pass but i can not get my new pan card yet.
                                    I also see daily my application status but show that 'correction in pan data is under process".
                                    Sir i want to submit my itr form but my date of birth in pan card is wrong. But in my aadhar card date of birth is right.
                                    So plz give me guideline that how can i submit itr form.
                                    Plz correction in date of birth in pan card process do in a week.
                                    Sir i attach my application status. Plz give me guideline.

                                    Regards
                                    Lokesh kumar choubisa
                                    Acknowledgment number [protected].
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Income Tax Department customer support has been notified about the posted complaint.
                                    Hello sir/Madam,

                                    ITR site of declaration/claim for return which is not working.

                                    Even it is not opening in browser also.

                                    Government already declared to fill ITR by today itself no further extension then site should work.

                                    Please check & respond urgently.
                                    Dear sir my name is shubham mishra
                                    i have of applied for new/fresh pan card acknowledgement no- n[protected]. It is not dispatched yet on my address or returned from the post so kindly pls re dispatch my pan card on the same address as soon as possible.
                                    Thanks
                                    with regards
                                    shubham mishra
                                    Dear Lokesh,

                                    Your PAN application is processed by NSDL and sent to Income Tax Department for updation of PAN details
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                                      ravi ella
                                      from Bengaluru, Karnataka
                                      Jul 31, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh
                                      Website: www.houzdeals.com

                                      The employer named houzdeals has deducted the tds from my salary and issued the pay slip but promised me to pay the government.

                                      Today being the last date and the employer is non receptive to calls neither mails.

                                      Request you to take severe action on the same.

                                      I have mailed them several times even i have requested them to issue my salary and i would pay the government but there were of greed to deduct my salary and breach the government.

                                      This is not the only point of complaint intact they also dishonoured to issue the form 16 which a employer issues.

                                      We come from long distances and work for our survival and bread butter and these people dupe us.

                                      The director of the company is also working for a company called dell, he is holding a dual employment.

                                      The pan card no of the company is is : aakft8118n
                                      St no : aakft8118nsd001.

                                      I have all the evidences of mails, text to substantiate that i can file a case against my employer.

                                      The name of one of the director is ravi teja mahadasu.
                                      Jul 31, 2017
                                      Complaint marked as Resolved 
                                      i would like to withheld the complaint as the employer has replied . Thanking you
                                      Income Tax Department customer support has been notified about the posted complaint.
                                      Sir,
                                      i am jeevan vishwakarm a from sehore mp .
                                      sir my income tax refund is pending from 2015 .
                                      my detail are givin below
                                      name - jeevan vishwakrma
                                      f name - mahesh
                                      pan card no - AKZPV37P
                                      refund pending year - 2014-15
                                      sir please solve my problem .
                                      Today is 31st of July 2017 and last date of filing income tax return and income tax website is down since last two days. Even right now the site is down.
                                      Please let us know how we can file the returns when the site is down.
                                      Darshan
                                      I had applied for my Pan card and the same has been activated and a message was popped in, in my mobile about the pan card that has been dispatched dated 28th june 2017. It has been almost a month and I haven't recieved my Pan card yet whereas my friend who had applied for Pan card got it within a week. Please help.
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                                        R
                                        rakeshmani
                                        Jul 31, 2017
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                                        Address: Bangalore, Karnataka

                                        We all know that any discrepancy found between your filed return and forms like 16, 16a or 26as shall result into appropriate notices by the income tax department.

                                        E. G. You have reported tds as 20000 but form 26as shows 10000 then it department shall raise a notice and ask you to re-file your return with correct tds details. This is when the return filed is in their favor i. E. There’s a valid demand.

                                        But what if the return filed is accidentally incorrect and it’s actually in favor of the tax payer in form of refund i. E. What if you have accidentally paid more than required?

                                        It happened with me as well as with my father.in my case the bank disclosed the form 26as too late in june, but by getting all other data i had filed my return in may itself. The 2000 rs deducted by bank (Late reported in form 26as) as tds were never returned by it dept even though i missed it, but form 26as showed it.in case of my father, the bank gave a wrong fd interest certificate. He went by that and filed his return in may. But in june the form 26as showed 50000 rs less interest than what bank initially gave.

                                        It’s very clear that it department of india has no integrity and plays unfair practice. I am glad that the computerized scrutiny is strict and it’s not so easy for taxpayers to evade but the process is one sided. It dept does not report & rectify rare mistakes that are in favor of taxpayer in the form of refund.
                                        Income Tax Department customer support has been notified about the posted complaint.
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