Indian Oil Corporation [IOC] Complaints & Reviews

My consumer no. Cx25669933, my gas agency is shreeji enterprises, kolkata. I booked for refill on 19th march'20. Registered under reference[protected] with delivery commitment of 6 days. Even invoice under ref:[protected] was generated on 23rd march under delivery share dac9585 but cylinder was not delivered.
On 1st april'20, i got another message with invoice no.[protected] with dac1773. Still no cylinder was delivered.
To my total shock and surprise got a message 5oday at 00.38 hours claiming that the cylinder was delivered under invoice no.[protected], seeking my feedback. There is extremely shocking and horrible. This is the second time, we are facing such illegal activity from this particular agency and it is not acceptable & strict action should be taken against this agency. Kindly arrange to ensure delivery of lpg cylinder ordered without any further delay. Thanks

I Booked a cylinder with Tax invoice no.[protected] generated from Raj Flames ([protected]) and paid online a sum of Rs. 812.17 including net banking charges against a bill of Rs. 805.50/-. But due to some subsidy the final LPG bill generated was Rs. 744.5, hence a refund of Rs. 61.50.

The delivery boy named "Brijesh Kumar Jitender" did not refunded this amount.

Request you to refund Rs. 65.50.

Kind Regards
Ankit Kumar Jha
Mob# [protected]
Cust. ID - CX12921725
Booking Date - 30.03.2020

Avdesh yadav
K19/270 sangam vihar
Ratiya marg new delhi
110080
Respected sir/madam i booked my gas cylinder 26march 2020 with consumer no 11255. I got the message of delivered 29march 2020. I call the delivery boy he not responding my calls. Sir i request to please check where is my cylinder delivered why it doesn't not delivered at my home at date of 2april 2020. When it will reach at my home.
Consumer no 11255
Lpg id[protected]
Name avdesh yadav

I am consumer of m s gas service agency of indian gas and resident of lalji tola, devi asthan, patna (Bihar). I am facing lot of problem because of delivery man. We have asked him to bring the full gas cylinder but till now he does not bring. He delivers always short quantity of gas but nobody taking any action against him. One of the person name pappu kumar s/o late basudeo prasad who is the resident of lalji tola, devi asthan, patna collabrate with your vendor for this kalabazari.
So please take a necessary action against him i have already request to him please replace the cylinder but he did not. I hope you will take necessary action against him. (Ye gas nikalne ka dhandha lagbhag 10 salon se vendor aur pappu kumar ke milibhagat se chahl raha hai jisse aam public ko kam gas mil raha hai.)
The company does`t pick phone for this and all the other time their phone is always busy. They are deliver short weight of gas always.

Thanks & regards
Your consumer
R. Ranjan
Resident of lalji tola, patna.

I booked indane gas using online contact no[protected] on 18th march. I have also gotten a successful message as below.
"order for cons no 29773 is registered with ref no.[protected]. Refill expected delivery:7 days."

On 29th of march, i got another message that
"lpg बिल सं[protected], ₹.841 जारी, डी.ए.सी2686 प्राप्ति पर दें|"

And finally on 1st april i got cancelation message like this
"dear indane customer, your invoice[protected] has been cancelled due to rate change"

I am suffering with problem due to this cancellation in 21day of lockdown.

I hope you will understand my problem in this suiation.

During lock down insane gas service center, kubera indane gas agency dapodi, pune maharashtra service center is not delivering cylinders to home. It is more than one week we requested for refill. When called service we were given delivery person contact rama, he denied delivery to house instead he asked to visit thier office and collect.in our locality other gas agencies are providing home delivery. Hope insane gas service center will take necessary action.

I, kanaklata singh a customer of cooking gas (Indane), but since a long time subsidie has not been credited to my bank account till now. So please let me know the reason and do the needful. Reference-consumer no cx 18487038. Sv no-[protected]. Distributer name & code-the annapurna, indane distributor, apcar garden, asansol-713304, code no[protected].

Dear sir, i was taken gas cylinder from ramanjaneya indane gramin vitrak, when they came to my village. They taken ₹.900 from me, and said some amt will directly credited to your account, but that wasn't happen soo many times, i thought they delivered cylinders to me and count that cylinder to theirs account, please audit thoroughly and solve these type of frauds as early as possible.

My indane consumer number is 26159 and i booked a refill on 22nd march 2020 my distributor chirodeep 435 dumdum park kol 700055 is asking me to collect the cylinder on my own now in this time of lockdown with no means of conveyance i am unable to collect it on my own please help me to get a gas cylinder as my current cylinder is about to finish off

Thanks and regards
Suvajit choudhury

During lock down insane gas service center, sri neelakanta insane service center is not delivering cylinders to home. It is more than one week we requested for refill. When called service we were given delivery person contact krishna, he denied delivery to house instead he asked to visit thier office and collect. Hope insane gas service center will take necessary action.

Hi,
I aplied dbc (Indiane gas - madhavi gas agency) on18-03-20, they stil nt even invoice relsd, i raisd complint, gave me 2 numbers, noone responding. I h've tried so many times in 5days but not picking calls. If there is no curfew i wil go by myself. Now i my gas cylinder is empty, i can't refill order sayng that opn order alrdy exists.
Id is [protected]

My consumer no. [protected] and I have booked for a LPG cylinder from mahaveer gas agency.
On checking the status of booking it has been found that my cylinder has been delivered.
Now the time I am not able either to book it again or get another cylinder as my only booking option had been exhausted.

Please help.I am a single cylinder customer.

Indane gas cylinder booking no.[protected] dated[protected]. Automated delivery status announcement indicates delivery on[protected]. Till date it has not been delivered at my premises. Repeated follow ups at the distributor (Cooking gas & appliances bd market saltlake kolkata -64) and their promises of delivery are turning out to be false. Please advise.

I booked a gas cylinder on 25/3/20 and i received a delivery message on 26/3/20 but there was no sign of cylinder. Kindly deliver the gas cylinder to my address.
I am providing my consumer id [protected]

I am vinay a resident of jobripur, north east delhi and a consumer of akash gas agency on johripur road, and today, on 28.03.2020, i witnessed lpg theft just in the street behind my house, where many delivery men of the above mentioned indane agency were entering a vacant plot and some of them were manipulating with the seal and extracting lpg from the cylinders that were brought straight from the godowns for delivery, and then they weighing...

Hi,
This complain is against:
Shri indane gas service
B. 30/2-a-2, ganga bagh colony
Lanka varanasi (U. P.)
I have done my booking for gas cylinder on[protected] and haven't got till date.

Order for cons no 15682 is registered with ref no.[protected]. Refill expected delivery:6 days.

And after discussing the same with delivery person rahul (Contact no: [protected]), he is not saying any actual date.

In these tough times where every other gas agencies are delivering the gas in only 2 days, this gas agency is really cheating the customers by not delivering on the given date or also not conveying message by when will i get?

It's not happen for the first time.

So, it's a request please solve our issue as soon as possible as many other customers who can't convey message to you are really suffering in these tough times by their poor services.

Regards
Santosh jain
B.26/103 durgakund nawabgunj
Varanasi

I am customer of indian gas with agency as marangburu enterprises subhash nagar chhota govindpur p. O.-gadra jamshedpur 831004. My customer no. Cx20153420.
I booked for gas cylinder on 18.03.2020 with assurance that the cylinder will be delivered within 3 working days. They come for deliver one week and demanding 50 rupees for delivery. But my home is under 1km from gas agency then why i should pay extra money for delivery. I didn't give extra money to delivery boy then they canceled my booking. Pls resolve my problem. The delivery boy always demanding extra money for delivery.

Dear sir I booked my gas 10 days ago and availability of cylinder is in abundance but vendor is reluctant to deliver on given time so he can bargain the price because it is very essential items for living so I become compelled to pay more

I have filling petrol in car car no is mp 09cj3623 vento on dated 8 feb 2020 at seoni malwa petrol pump lockated at from harda to seoni before 5 km left sit i have taken petrol is for rs 3615 i have paid by my cradit card no[protected]at the time is14;15 pm invoice no is00347 id is 28163474 pump oner is giving me bill for lovely restorent slip of payment

I surprise when i have recived my card statment that +18% gst in vew of given 10% cashe bake as per your adv.
Kinly loke in to matter and reply me why sacha big com. Is duing this type froughd

Sir,
My mother booked the gas on 18/3/2020 through calling but still it didn't dispatched to my address. It was booked to iocl barauni refiney branch. And today it is 27/3/2020. Kindly look into this matter seriously as right now we need it. We are having shortage of lpg gas. My bill no is[protected]. Sir please check it and reply me soon as soon as possible.