Comments
My consumer No. is 3621. The Gas Agency service provider of Indane is - GEMINI ENTERPRISES, NAJAFGARH, NEW DELHI.
During the last month, when the cylinder was not supplied, I visited the Gas Agency, they seen in the computer our online booking, inspite of that they noted and told me that the LPG Cylinder will be reached in 3-4 days.
During the present booking online on 25th Feb.2015, the LPG cylinder is not supplied, when reminder over phone, they told to my family to deposit a copy of Bank pass book. Every month they are demanding the various kind of documents.
My request & grievance is that when I filled & deposited the KYC form with all details & AADHAR Card Copy, then on which order they are demanding the documents every time and why they are not supplying the LPG Cylinder trouble free. I am a service class Govt. Officer, I don't have so much time on duty days to visit the Agency and stand in Que.
There is no fax, no email available, so that we could transmit the documents requirements to them.
It has also felt necessary looking to the Capital of India, Delhi City to modernise and well equipped service agency may be provided to curtle the difficulties being faced like us.
During the last month, when the cylinder was not supplied, I visited the Gas Agency, they seen in the computer our online booking, inspite of that they noted and told me that the LPG Cylinder will be reached in 3-4 days.
During the present booking online on 25th Feb.2015, the LPG cylinder is not supplied, when reminder over phone, they told to my family to deposit a copy of Bank pass book. Every month they are demanding the various kind of documents.
My request & grievance is that when I filled & deposited the KYC form with all details & AADHAR Card Copy, then on which order they are demanding the documents every time and why they are not supplying the LPG Cylinder trouble free. I am a service class Govt. Officer, I don't have so much time on duty days to visit the Agency and stand in Que.
There is no fax, no email available, so that we could transmit the documents requirements to them.
It has also felt necessary looking to the Capital of India, Delhi City to modernise and well equipped service agency may be provided to curtle the difficulties being faced like us.
A genuine problem to be consideration
4
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Complaints
13275
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0
Resolved
5157
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
During the last month, when the cylinder was not supplied, I visited the Gas Agency, they seen in the computer our online booking, inspite of that they noted and told me that the LPG Cylinder will be reached in 3-4 days.
During the present booking online on 25th Feb.2015, the LPG cylinder is not supplied, when reminder over phone, they told to my family to deposit a copy of Bank pass book. Every month they are demanding the various kind of documents.
My request & grievance is that when I filled & deposited the KYC form with all details & AADHAR Card Copy, then on which order they are demanding the documents every time and why they are not supplying the LPG Cylinder trouble free. I am a service class Govt. Officer, I don't have so much time on duty days to visit the Agency and stand in Que.
There is no fax, no email available, so that we could transmit the documents requirements to them.
It has also felt necessary looking to the Capital of India, Delhi City to modernise and well equipped service agency may be provided to curtle the difficulties being faced like us.