Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir, Myself Anurag Sharma having consumer no. 60774 want to complain against my distributor having code - 124851 named M/s Karuna Gas Agency due to improper & worst customer service in field of Cylinder Refill. Please note that said distributor never picks up phone & we are supposed to make 4 to 5 rounds to agency for sending cylinders in our home against already booked cylinders. If we ask for justification then we are given threats of changing agency to someone else if we are unsatisfied with their service. Even our booking against already booked cylinders cancels without disclosing specific reason. Say my booking no. 230955 cancelled without disclosing any reason to me. So, I was compelled to book again with reference no. 232769. It is really irritating. I don’ t know why such kind of agencies are in this field if they can’ t handle their cylinder distribution network systematically. I am seeking your immediate action on all this. Thanks with Regards, Anurag Sharma

My Mother name Rajarajeswari 60 years old lady went to triplicane branch to collect the forum for submission of bank details along with aadhar card was literally ill treated she doesn't know the rules of the documents to be submitted they made her visit the station more than 6 times and finally a gentleman Mr.Shankar one who delivers the gas abused her by asking is she seeling the forums and when she enquired about additional gas to the officer the same gentleman volunterly interfered and thrown the words by saying that she was looking like a person who have more than 10 at home and still need more. This is unacceptable gesture. I am a person who works for NGO and we are from respectable family. Is this the way they treat a customer. And Further i have a doubt do government allow to keep 10 gases . Is it not illegal how come a govt employee gives such a statement . Does he know anybody using illegally and still keeping quiet. I definetly need an answer for this. Rajarajeswari : [protected]

Dear sir, i have an inden gas connection No.cx8571290 Girraj gas Agency Goverdhan Mathura (utter pradesh) . i have not book & recived cylinder in January month. But on line booking system is sowing booking date (2/1/2015) and delivery date (5/1/2015) so please help.

This is for your kind information that i am continuously facing the problems because of late delivery of gas cylinder. My Last Booking Detail Is given Below. Consumer Number-21179 Booking Date-27 Dec 2014 Reference No-601114 Till Date we i am not received gas cylinder. Please take this matter on serious note. Indane Gas agency Nangloi Gas service Ph.No-[protected] Customer Detail Rishi Ram Badoni M.No-[protected]

Indane gas company horrible costumer service ... I have booking my indane refill on 2nd jan 2015 and they give us refill on 20 jan 2015 ...they deliver after 18days Seriously Bad costumers service providers State -odisha dist -cuttack Distributor's details Dolphin gas agency mahanga .cuttack odisha Phn -[protected]

Dear Sir /Madam I hold an INDANE GAS CONNECTON with consumer number 66044. The agency is KK ENTERPRISES in Bangalore I wish to communicate my utter frustration regarding the service I have been receiving from the agency for the past couple of months. Refills/deliveries take almost a month each time that too after making hundred of calls. More often than not, they dont; pick up the call. It is the most disastrous of services...and each time i only get my cylinder after going there..standing outside the office for hours together along with a host of other equally frustrated customers fighting..shouting etc. Yet...nothing changes. The next time is as tedious and tiring as one's earlier experience. I often wonder, why as a customer we are made to feel as though the agency is doing us a huge favor and its not their job! Please kindly look into the matter. This is not how a Company of your high standing should be represented. Please help me. 1) Please ensure that they take customer calls 2) deliver on time 3) address customer grievances with humility. I booked for my refill on 23rd decemeber 2014 Looking forward to your kind immediate attention. Regards Hema Shreekumar ID: 66044

sir. My name is anil kumar. My villege is sunhera . That conct with khekra gas servise. Sr hume cyilender 750 rupee ka diya ja rha h jabki parci pr 724 ka likha hota h jab hum unse es bare m kuch khte h to vo ceylinder dene s mana kr dete h eske liye ab app bateye ki hum ky kare. Plz help any information for me send my email id . [protected]@gmail.com.

My LPG ID is[protected] .I have booked cylinder on 29-12-14 and booking no is 229457 .On[protected] a message sent to me on mobile no [protected] is "your cylinder is delivered against cash memo no [protected]" but not actually delivered to me may be others. Pl, look into matter take action to deliver the same.

ooO[protected] while I was going to my home as a pillion rider of my brother`s motor cycle entered in to IOC petrol pump situated at mannantgala for fillIng petrol in the motor cyCle, my got down from the vehicle and standed near the platform adjecent to the northern boundary wall of the pump.There is someearthern veSsels with plants, in a situation that it would be fallen on the floor at any time.These eartherrn vessels will be fallen bY a single touch of a bird, cat or any type of small creature or wind at any time.some branches of a plant growned in to the inner side of the pump. When filling of fuel completed my brother I moved to sit back oF the motor cycle some employees of the pump manager too loudly said do not go.manager told me thwy won`t allow me to go unless put the soil in Vessel with plant in the platform and remove the soil from the floor and clean there, with high pressure exerted by the manager I had been forced to put the soil into earthen essel with plant in the platform infront of several people with high gravity of humiliation, defamation, mental stress and mental agony.please take action against the manager and concerned employees

My consumer number is CX7296845. I have booked the GAS refill on Jan 8th and cash memo is generated on Jan 9th. From that day onwards we are trying to reach the Distributor but no one is picking the call. Some times they are picking the phone but they are not taking/responding to the customer. They are placing the receiver at side. This is what happening always. Today is Jan 19th, Still the gas refill was not delivered and not responding to the customer calls. My mail ID is: [protected]@gmail.com

We have booked Gas Cylinder against consumer No CX11808013 on 5 th Jan 2015 against booking ref No 214961. It has been neither delivered so far nor we are getting any update on this. On status enquiry the message says the delivery up to 11th jan 2015 booking has been delivered. We would like to know when the cylinder against our booking will be delivered. We have been contacting the agency but no proper response on delivery schedule. Our agency is Rohit Indane Gas Service, Konanakunte, Bangalore- 560062 Our registered mobile no is [protected] Adhar No :[protected] Regards Suresh Chandra

Dear Sir, I am an Indane Gas customer, based in Gurgaon, Haryana. Customer number assigned to me is 853738 and the agency assigned to my connection is Golden Gas Agency based in Palam Vihar, Gurgaon-122017 with owners mobile no. [protected]. My problem is the unprofessional Gas Agency.It never gives any re-fill before 20 days to a months time.It takes it's customers in a very casual manner. When we call them to make a booking, they never pick up the phone. When we want to make a booking by email they never acknowledge. Whenever we request them to provide us the telephone no of the area manager from the Indane Gas, they say they don't have, whereas I cannot believe this. For long delivery period they always say that their is a big backlog and once it is cleared we will deliver. I would like to know is it correct. My parents in Delhi never face this problem and their Indane Gas Ageny never takes more than a week's time from booking to deliver the re-filled cylinder. Then why this agency" Golden Gas"in Gurgaon ? I would request you to please take a note of it and take action against this rogue Gas Agency Owner who is taking the public for big ride. Even the IVR number for the complaints ie;[protected] is never picked manually. I tried 10 times today and every time it goes on automated voice. Could you please sort this out as well ? Waiting for an update from the company. Sincerely Yours' Sunita Rohilla Indane Gas Customer ID 853738 Palam Vihar, Gurgaon-122017 Haryana Email - [protected]@srmerchandisingcorp.com Mobile - [protected]

We have booked a gas with booking reference no.[protected]. My customer no is CX1866406 in the name of Smt. Pushpa Devi Ojha and registered mobile no is [protected] & email id [protected]@yahoo.co.in. Our dealer name is Raigarh Gas Service located in Raigarh Chhattisgarh. So we are requested you, please take necessary action for the same.

I have been a customer of your Company Owned & Company Run Petrol outlet on Josip Broz Tito Marg New Delhi 110017 for the last 37 years I suspect that the petrol pump attendants are either cheating the company or the Customers or both by refusing to give machine printed receipts for petrol delivered. They tell the customers that they can issue a hand written Receipt if required. Some one needs to look at the reason behind this hesitation in issuing Macine printed Bills. WHAT IS GOING ON ?

my consumer no is cx3067464 and my Aadhar no is[protected] Lpg id is[protected] bank State bank of patiala A/c No. [protected] state bank of patiala ADB Narwana and in link form also i give state bank of patiala details but show now link with Hdfc bank ltd. how its possible i give alldetails in LPG inidane office or state bank of patiala please do solution this problam priyavart kaushik [protected]

Dear Sir, I have asked my LPG distributor named CONTAI Indane, Code no -181063 located at Sherpur, At&PO - Contai, Dist - Purba Medinipur, for conversation of single cylinder to double cylinder gas for several times but he denied to take my application and told me the above connection not available. Is it true that double cylinder not available! How I will get double cylinder and I want to go through proper Channel.My LPG ID No - 3...

I am registered consumer of Indane gas and my consumer number is 32236. However, I had booked (Booking NO. 449339) gas on 02/01/2015 and a cash memo ([protected]) generated on 06/01/2015 against the booking (449339). Again on 13/01/2015 another cash memo generated ([protected]) against the same booking (449339). On 16/01/2015 I got a sms ‘cylinder has been delivered’, but refill has not been supply till today i.e. 19/01/2015. In this regard, I had also wrote to the agency “Sondhi Gas Services”, Shop 3, block J, CSC market, Saket, New Delhi, Delhi 110017 but gas refill has not been supplied. Sondhi Gas Service has done such act several times. I humbly request to initiate action on this. Thanks GHANSHYAM SINGH [protected] email: [protected]@gmail.com

My Aadhar number is properly linked with Bank as well as indane gas agency but my LPG Advance subsidy credited in wrong A/C No and wrong bank name(bank of india) Again I went to state bank india And tally With my account no and adhaar no is properly updated also Indane Gas agency.Whenever i intially updated i got correct SMS .but now recd sms A/C no and bank name is wrong. subsidy Wrong credited. My Cust No: LPG ID[protected]. Bank A/C [protected]. So pls Rectify the problem and give possitive answer.And adv subsidy to credited my acct no .Mention in above. Thanking you Sir,

I booked my gas on 16/01/2015 .and my consumer no. is 41282 and gas agency is vikram gas agency new delhi the delivery boy came for deliver the cylinder on 19/01/2015, when i said to the cylinder boy to weight the cylinder then i receive he returned the cylinder saying that it is not possible.

I have gone to Indian Oil, Sri Visakan Agencies, E.C.R, Vasavasamuthiram Village, Pudupattinam, Kalpakkam-603102 on 19.01.2015, at 9.30 am. I have paid Rs. 1000/- and the man over there was filling petrol in my vehicle. When it reached around 8 litres, he told me to go to the bill counter to collect the bill. I just turned back to see where the bill counter was and decided to take it after filling the petrol. But by this time, the man who was pouring the petrol has reset the machine and said that he has poured 16.32 litres. My vehicle is showing only 3 lines, i.e, i have got only 8 litres. And I am sure he cannot pour the rest of the 8 litres within a few seconds. I have asked him, but he is not ready to accept what he did. Kindly look into the matter and do justice to me. I have attached the bill where he has falsely written that he has given me 16.32 litres of petrol at Rs. 1000/- Kindly do the needful.