Indian Oil Corporation [IOC] Complaints & Reviews

Sir, Iam a consumer of iocl. My consumer no is 16863 My lpg distributer is Maa sarala gas Agency At -jagatsinghpur district Odishas My home is a kilometer far from the distributers office.The distributer do not deliver the booked rifil in time on every booking and my booking get canceled. On complaining about this, they don't listen any thing. They tell me to book again, which take 10 Days excess to processing to get a refil.sir it is very pain ful to me to provide a refil to my family In time and i am bound to purchase a refil in black at a higher price. Sir I request you kindly to take equIck action and order the maa sarala gas agency to deliver the Refil in prefered time

Respected Sir/Madam, Sub : Collecting Excess amount Ref : Consumer No.38847 Dealer : PATAMAL AGENCY I would like to complaint about the distribution of PATAMAL AGENCY INDANE Gas Cylinder. The person who is distributing the cylinder has demanding the excess amount.He name is( PANDIAN) Even though we are available at home he is take back the cylinder and mentioned the door had closed. Please take necessary steps for motivating the agency to collect the exact bill amount and rectify their mistakes. And I humbly requesting you to consider this letter as my complaint and it would be grateful if you take strict action against the distributor as soon as possible. Regards, Name: MOHAN Address: NO:1/E11 PONNI AMMAN KOVIL ST. MADAMBAKKAM GUDUVAMCHERI-603202. Contact No:[protected]

Hello, I received a message on 13 January that a cylinder has been delivered against cash memo [protected] . I logged into my account on indane site and saw that indeed a booking has been made with reference number [protected] on 8 January. I had made no such booking and have received no such refill . So this seems to be done by the distributor to black market the cylinder. I thereafter lodged a complaint number 1772237 on 14 January on the indane's complaint page.Today is 20 January 2015 and till date there has been no response from Indane regarding my complaint redressal. On repeatedly calling the customer care number[protected] since Friday 16 January 2015, the customer care executive keep asking to wait till next day, but no feedback on complaint resolution has been received. Please resolve this fake booking and black marketing issue ASAP.

My LPG ID is 3 [protected]...and my LPG consumer no. is 27203, Distributor is The National Mother Gas Distributor, Sirkali, Nagapattinam District, Tamilnadu. I have submitted my paper documents in Indian Bank at Sirkali, Nagapattinam District, Tamil Nadu along with Aadhaar no.[protected]. Still DBTL status showing that my Aadhaar No. is not linked with bank where is it is successfully linked with LPG Gas distributor..I have submitted all the paper docs carefully to my bank and LPG Distributor. Whereas Bank reply me that they have linked with my Aadhaar no to bank. But still it is showing in DBTL status that my Aadhaar no is not linked with bank. Please do the needful as early as possible. Thanks, Vijaya.R, Email Id: kiruthi.[protected]@gmail.com

My Consumer No is 51415. I booked my refill Home LPG in December but surprisingly it shows canceled on 8th Jan 2015 without any intimation to me. I didnt cancel the request and I was waiting for the refill delivery. This is absolutely wrong for automatic cancelation of refill delivery. Kindly address my problem and get it delivered the LPG ASAP. Thanks Manoranjan Singh [protected]

My LPG ID is 3 [protected] ...and my LPG consumer no. is 363435, Distributor is South End Gas Distributor, Kolkata, West Bengal. I have submitted my paper documents in State Bank Of India at Rash Behari Avenue, Kolkata, West Bengal along with Aadhaar no.[protected] on 12th Dec 2014.still DBTL status showing that my Aadhaar No. is not linked with bank where is it is successfully linked with LPG Gas distributor..I have submitted all the paper docs carefully to my bank and LPG Distributor. Whereas Bank reply me that they have linked with my Aadhaar no to bank. But stil it is showing in DBTL status that my Aadhaar no is not linked with bank. Please do the needful as early as possible. I have lodge complaint in indane.co.in and the complaint number is 1772481. Thanks, Arijit Basu Mallick, Email Id: a.basu.[protected]@gmail.com

My LPG ID is 3 [protected] ...and my LPG consumer no. is 363435, Distributor is South End Gas Distributor, Kolkata, West Bengal. I have submitted my paper documents in State Bank Of India at Rash Behari Avenue, Kolkata, West Bengal along with Aadhaar no.[protected] on 12th Dec 2014.still DBTL status showing that my Aadhaar No. is not linked with bank where is it is successfully linked with LPG Gas distributor..I have submitted all the paper docs carefully to my bank and LPG Distributor. Whereas Bank reply me that they have linked with my Aadhaar no to bank. But stil it is showing in DBTL status that my Aadhaar no is not linked with bank. Please do the needful as early as possible. I have lodge complaint in indane.co.in and the complaint number is 1772481. Thanks, Arijit Basu Mallick, Email Id: a.basu.[protected]@gmail.com

Sir, My consumer no. is CX3394812 and my na me is SUHAIL AHMED. recently i have shifted my house from Yeshwanthpur to MS.Palya, where as my actual name is Suhail ahmed which was available in the initial Gas allotment reciept wih m/s mohan gas service.after some time they have changed me with m/s KSFC and they have changed my name as Sechail ahmed (spelling mistake).Now I am with m/s Nataraj Gas agency at Yalahanka Bangalore 64.Kindly arrange to change my spelling of name as - SUHAIL AHMED instead of sechail ahmed..Thanking your goodself.

Dear Sir, Myself Anurag Sharma having consumer no. 60774 want to complain against my distributor having code - 124851 named M/s Karuna Gas Agency due to improper & worst customer service in field of Cylinder Refill. Please note that said distributor never picks up phone & we are supposed to make 4 to 5 rounds to agency for sending cylinders in our home against already booked cylinders. If we ask for justification then we are given threats of changing agency to someone else if we are unsatisfied with their service. Even our booking against already booked cylinders cancels without disclosing specific reason. Say my booking no. 230955 cancelled without disclosing any reason to me. So, I was compelled to book again with reference no. 232769. It is really irritating. I don’ t know why such kind of agencies are in this field if they can’ t handle their cylinder distribution network systematically. I am seeking your immediate action on all this. Thanks with Regards, Anurag Sharma

My Mother name Rajarajeswari 60 years old lady went to triplicane branch to collect the forum for submission of bank details along with aadhar card was literally ill treated she doesn't know the rules of the documents to be submitted they made her visit the station more than 6 times and finally a gentleman Mr.Shankar one who delivers the gas abused her by asking is she seeling the forums and when she enquired about additional gas to the officer the same gentleman volunterly interfered and thrown the words by saying that she was looking like a person who have more than 10 at home and still need more. This is unacceptable gesture. I am a person who works for NGO and we are from respectable family. Is this the way they treat a customer. And Further i have a doubt do government allow to keep 10 gases . Is it not illegal how come a govt employee gives such a statement . Does he know anybody using illegally and still keeping quiet. I definetly need an answer for this. Rajarajeswari : [protected]

Dear sir, i have an inden gas connection No.cx8571290 Girraj gas Agency Goverdhan Mathura (utter pradesh) . i have not book & recived cylinder in January month. But on line booking system is sowing booking date (2/1/2015) and delivery date (5/1/2015) so please help.

This is for your kind information that i am continuously facing the problems because of late delivery of gas cylinder. My Last Booking Detail Is given Below. Consumer Number-21179 Booking Date-27 Dec 2014 Reference No-601114 Till Date we i am not received gas cylinder. Please take this matter on serious note. Indane Gas agency Nangloi Gas service Ph.No-[protected] Customer Detail Rishi Ram Badoni M.No-[protected]

Indane gas company horrible costumer service ... I have booking my indane refill on 2nd jan 2015 and they give us refill on 20 jan 2015 ...they deliver after 18days Seriously Bad costumers service providers State -odisha dist -cuttack Distributor's details Dolphin gas agency mahanga .cuttack odisha Phn -[protected]

Dear Sir /Madam I hold an INDANE GAS CONNECTON with consumer number 66044. The agency is KK ENTERPRISES in Bangalore I wish to communicate my utter frustration regarding the service I have been receiving from the agency for the past couple of months. Refills/deliveries take almost a month each time that too after making hundred of calls. More often than not, they dont; pick up the call. It is the most disastrous of services...and each time i only get my cylinder after going there..standing outside the office for hours together along with a host of other equally frustrated customers fighting..shouting etc. Yet...nothing changes. The next time is as tedious and tiring as one's earlier experience. I often wonder, why as a customer we are made to feel as though the agency is doing us a huge favor and its not their job! Please kindly look into the matter. This is not how a Company of your high standing should be represented. Please help me. 1) Please ensure that they take customer calls 2) deliver on time 3) address customer grievances with humility. I booked for my refill on 23rd decemeber 2014 Looking forward to your kind immediate attention. Regards Hema Shreekumar ID: 66044

sir. My name is anil kumar. My villege is sunhera . That conct with khekra gas servise. Sr hume cyilender 750 rupee ka diya ja rha h jabki parci pr 724 ka likha hota h jab hum unse es bare m kuch khte h to vo ceylinder dene s mana kr dete h eske liye ab app bateye ki hum ky kare. Plz help any information for me send my email id . [protected]@gmail.com.

My LPG ID is[protected] .I have booked cylinder on 29-12-14 and booking no is 229457 .On[protected] a message sent to me on mobile no [protected] is "your cylinder is delivered against cash memo no [protected]" but not actually delivered to me may be others. Pl, look into matter take action to deliver the same.

ooO[protected] while I was going to my home as a pillion rider of my brother`s motor cycle entered in to IOC petrol pump situated at mannantgala for fillIng petrol in the motor cyCle, my got down from the vehicle and standed near the platform adjecent to the northern boundary wall of the pump.There is someearthern veSsels with plants, in a situation that it would be fallen on the floor at any time.These eartherrn vessels will be fallen bY a single touch of a bird, cat or any type of small creature or wind at any time.some branches of a plant growned in to the inner side of the pump. When filling of fuel completed my brother I moved to sit back oF the motor cycle some employees of the pump manager too loudly said do not go.manager told me thwy won`t allow me to go unless put the soil in Vessel with plant in the platform and remove the soil from the floor and clean there, with high pressure exerted by the manager I had been forced to put the soil into earthen essel with plant in the platform infront of several people with high gravity of humiliation, defamation, mental stress and mental agony.please take action against the manager and concerned employees

My consumer number is CX7296845. I have booked the GAS refill on Jan 8th and cash memo is generated on Jan 9th. From that day onwards we are trying to reach the Distributor but no one is picking the call. Some times they are picking the phone but they are not taking/responding to the customer. They are placing the receiver at side. This is what happening always. Today is Jan 19th, Still the gas refill was not delivered and not responding to the customer calls. My mail ID is: [protected]@gmail.com

We have booked Gas Cylinder against consumer No CX11808013 on 5 th Jan 2015 against booking ref No 214961. It has been neither delivered so far nor we are getting any update on this. On status enquiry the message says the delivery up to 11th jan 2015 booking has been delivered. We would like to know when the cylinder against our booking will be delivered. We have been contacting the agency but no proper response on delivery schedule. Our agency is Rohit Indane Gas Service, Konanakunte, Bangalore- 560062 Our registered mobile no is [protected] Adhar No :[protected] Regards Suresh Chandra

Dear Sir, I am an Indane Gas customer, based in Gurgaon, Haryana. Customer number assigned to me is 853738 and the agency assigned to my connection is Golden Gas Agency based in Palam Vihar, Gurgaon-122017 with owners mobile no. [protected]. My problem is the unprofessional Gas Agency.It never gives any re-fill before 20 days to a months time.It takes it's customers in a very casual manner. When we call them to make a booking, they never pick up the phone. When we want to make a booking by email they never acknowledge. Whenever we request them to provide us the telephone no of the area manager from the Indane Gas, they say they don't have, whereas I cannot believe this. For long delivery period they always say that their is a big backlog and once it is cleared we will deliver. I would like to know is it correct. My parents in Delhi never face this problem and their Indane Gas Ageny never takes more than a week's time from booking to deliver the re-filled cylinder. Then why this agency" Golden Gas"in Gurgaon ? I would request you to please take a note of it and take action against this rogue Gas Agency Owner who is taking the public for big ride. Even the IVR number for the complaints ie;[protected] is never picked manually. I tried 10 times today and every time it goes on automated voice. Could you please sort this out as well ? Waiting for an update from the company. Sincerely Yours' Sunita Rohilla Indane Gas Customer ID 853738 Palam Vihar, Gurgaon-122017 Haryana Email - [protected]@srmerchandisingcorp.com Mobile - [protected]