Indian Oil Corporation [IOC] Complaints & Reviews

Highly dissatisfied with behavior and unethical working condition of Shiv Shakti Gas Agency Udaipur,

Dear Sir,

My Name is Dr. Sunil Chugh, my Customer No is 14251 and is with shiv shakti gas agency, i have been running after them and sent my person for more then 25 times in last 1 month to rectifies the mistake which they have done and i m suffering because of it, They have fed my name as Sunita Chugh instead of Sunil chugh in there system and are making me suffer for it, Its there mistake, Its there wrong doing, they fed wrong name in there system, i have all the supporting document which says the customer name is Sunil chugh and not sunita chugh but still they are adamant not to correct the name. The problem is with the management of the agency, Every time they will say come next day or will give a next date, bring this document, get this affidavit done, if they require 10 document they will not tell it at once, but they will make sure u have run 10 times for each and every document one by one, i[censored] have to get two affidavit they will make sure u have to run twice to get it done, and there timing they close there agency for Lunch at 1:00 PM and reopens it at 2:30 PM. Please do something about it because they are diluting the name of Indian Gas and are creating a very bad name in the market. Looking for a suitable response from your side.

I am Akhilesh Prasad s/o Ram Pratap Singh Dr colony Khandakpar Bihar Sharif Nalanda - 803101 Consumer No 1141 . I want to Change Name Akhilesh Kumar all Document of Akilesh Kumar Bank Passbook Name, Adhar Card Name & Pan card Name Akhilesh Kumar.
JEPEE ENTERPRISESS Code # 176577

He Demanded 1500.Rs Only Name Correction What to do in Problem.


Please Do Something Your Faithful Costumer Akhilesh Kumar
My Mobile # [protected]

I have received my cylinder for consumer no.43186 on 09/01/2015. I have produced my aadhhaar number[protected] and my S.B account No:[protected] with Indian Bank, Chromepet Branch, Chennai -600 044. I had seen that theaadhaar number is linked with the account number. But till date I have not received my Subsidy pertaining to that consumer number. Kindly look into it and help me to get the subsidy credited to my account immediately. Thanking you, F.JEYA MARY

respected sir, i allready fullfilled all the condition to get subsidy.i booked my refill on 03.01.2015.i already got my relil .but still now i donot receive subsidy in my bank account.sir i[censored] kindly tell me the problem with my refill, i will be glad. my consumer no is 05705 and our distributor is 'KHIRPAI INDANE GAS SERVICE' distributor code no 39110539

Dear Sir, I have three message in my registered mobile no-[protected] (1) Date:28/12/2014 12:18PM Booking for consumar no. 25139 is registered with ref no.[protected] Date:28/12/2014 01:50PM Cash memo [protected] generated for booking no. [protected], shall be delivered shortly.and (3) Date:28/12/2014 08:43PM Your cyl is delivered against cash memo no.[protected]. Your 17 digit LPG ID is[protected]. So kindly help me for found my cylinder. Regards Name:Bhuwneshwar Thakur Consumar no.25139 Distributor Name:GUPTA GAS Code:176576 Adress:Baluatal, Motihari, Dist:East Champaran (Bihar) Pin:845401

I am unable to book my LPG online and local dealer (Amar Indane) never picks phone. online booking always gets cancelled after cash memo is generated. message comes that cyl will get delivered shortly and cyl is not delivered nor i am able to confirm with dealer as dealer never picks phone call. Local dealer servcie is very poor. i request to book and deliver my LPG as soon as possible. Regards, Chandan Sen

I am consumer of anushka indane nerul navimumbaI, I had booked my refill 20 days back still not received. This is a every month practice fed up with service. Not allowing me to transfer. I want permanent way out from this stupid and useless agency. Never satsfied, Aditi Ghadge, Consumer no11165

The complaint is reagrding LPG Id:[protected] Consumer No: CX10021610 My wife Mousumi Nandi went to Khirpai Indane Gas service as she was unable to book gas through her mobile (which is mandatory now). Though she did book earlier through the same mobile surprisingly the same was not working now a days. First she went to Ghatal local office they said they can neither book nor help with the problem. They directed her to their Khirpai main GAS office near Halder Dighi. The concerned person in the gas office took her mobile and made two SMSs - one for mobile registration another for booking. Indane Officer charged me Rs 100/- as mobile registration without providing me a bill telling that whatever he has done is company process. When she told about this charge of money to me over phone in Kolkata; I went through internet and found that this is not chargeable instead this is a process change and anybody could send an SMS to register a mobile as website has clear processes as mentioned. The Khirpai gas service is sucking our money like this to a novice consumer. We have now realized how Khirpai Gas service is making thousands of rupees by cheating customer like this. She has seen there and she was told that they are doing the same thing for others. There are many novice people in that locality about the new process of Indane cylindar booking by mobile. Indane distributor instead of making aware about the change system to consumers, they have decided to make money unethically. This must be stopped and all money must be refunded. Moreover, we have recently undergone Aadhar linking process and my phone no and account nu is updated. Istead of expediting this registration process they have chosen the path of making unethical income. In addition to that in spite of taking money they did not update my current mobile: [protected] submitted to them on 08/01/2015 yet; which is really unfortunate. I am appealing to IOCL to look into these matters and stop their licensing and stop making distribution companies unethical black money like this by cheating consumer. If IOCL is not returing my Rs 100/- only I will unite all Khirpai people and made a social campaign against IOCL about this malpractices. Complainant's Phone: [protected].

Dear Sir, My connection was transfered from Geriukamukh Dist Dhemaji Assam to Bishnupur Manipur as service man. I submitted all my documents to M/ s Khongnang Gas Agrncy on 23/12/2015. It is 15 days passed, but no any information is given to me till date. I would like to know that how long it will take to deliver my connection. I hope early action may please be taken for the same. Regards Soibam Iboyaima Singh Bishnupur Maniput Mobile: [protected]

Sir, Mai indane gas ka ek upbhokta hu aur mera consumer no. CX13071280 hai, jo ki Aadi Gas Agency District Lalitpur U.P. me hai aur maine apna yah connection Neeta indane Grameen Vikreta V&P Bansi District Lalipur U.P. mai karaya hai jiske kagaj nirman hetu Neeta Gas Agency dwara Atirikt Shulk 300 rs manga jaa raha hai..jab is sambandh me atirikt charge lene k bare me unse puchha gaya to unka kahna hai ki aapka connection Terminate kiya gaya hai isliye yah atirikt charge liya jaa raha hai yadi aapka connection transfer hota to yah atirikt charge nahi liya jata.jab mere dwara toll free no [protected] par jankari ki gayi to unka kahna hai ki is prakar ka koi charge nahi liya jata hai.jab is sambandh me complaint darj karne ki bat ki gayi nto unhone kaha ki aap atirikt bhugtan kar chuke hai isliye shikayat darj karna sambhav nahi hai.Shikayat darj karne hetu yah website batai gayi h jis par mai shikayat kar raha hu...Shikayat darj kar karyavahi darj karne ki krapa kare aur is karyavahi se upbhokta ko avgat karane ki krapa kare... Customer Sudama Prasad Dubey Reporter Amar Ujala V&P Bansi District Lalitpur Date-08/01/2015 Contact-[protected], [protected] [protected]@gmail.com

Sorry to inform you that i had booked cylinder for my consumer no 7297576 on 7 / 11/ 2014 and the reference no was 370256 with SURYA GAS PACHALAM.But i was shocked to find that cash memo [protected] was generated on 2/12/2014 in my name without supplying cylinder till date. today i went to surya gas office and enquired about my cylinder. they where keeping silence and told me that they will supply cylinder tomorrow itself . this type of practice is always happen with this agency I request you to take action immediately. regards B I VIMALA

DEAR SIR My NAME IS ANITA TIWARI NOW BUT BEFORE MARRIGE MY NAME WAS ANITA OJHA.IN INDANE OIL GAS REGISTRATION MY NAME MENTION AS A ANITA OJHA & OTHER DOCUMENT MY NAME IS ANITA TIWARI. SO I WOULD LIKE TO KNOW THAT HOW I REGISTER ON DBTL SCHEME. REGARDS ANITA TIWARI 145/463 MATIYARA ROAD BAJRANG CHAURAHA ALLAHAPUR ALLAHABAD CONSUMER NO.CX7919967

I am a consumer of Indan from IOC with Consumer No. 39837 of Anand Gas, South Janatha Road, Palarivattom, Ernakulam. My gas connection is linked to my bank. Accordingly I have been receiving correct amount of subsidy. On 30/12/2014, I was issued a refill cylinder against Bill No. [protected] issued by the said Anand Gas Agency. In the bill itself, it is written that the amount of subsidy, which is Rs. 438.14 will be credited to my account. But, when I checked my bank account today it is seen that only an amount of Rs. 281.64 has been credited to my bank account from your account No.[protected]. Hence it is understood that Rs. 157.50 more is to be paid to me. It may please be noted that I have received the same amount of Rs. 439.14 as subsidy in respect of the previous refill supplied to me in the month of November 2014 Kindly consider this matter and take necessary action to refund the amount of Rs. 157.50 to my account on an early date. Thanks & Regards, Suresh Kumar adv.suresh.[protected]@gmail.com +91 [protected]

Indane - Gas : My ID No. 07015 I have booked the Gas Cylinder on Dated[protected] our Ref.No. 489884 but we have not received any Gas cylender as on till the date. We have also complain on dt.[protected] our Complain No. 1726097 but not any responses from your site. Kindly do the needfull. Thanks Our Gas Agency : Kasna Indane Gas Phone No.[protected], 2324229

Dear Sir, I have Register Refill booking on 23.12.2014 with ref no. 383004 & against this booking cash memo genrated [protected] . but now case memo cancelled on 28.12.2014 without any reason show, when I personnaly visited on gas agency (Deepti Enterprises ) on 1 jan 2015 then the present person ask him due to some ADDHAR Card Related issue, but you already enter in this service so I again booked your refill & he return the my Consumer No. on Register CX5257926 & say within 2 days gas deliver in your house but now till date no gas cylinder delivred in my house & when I called the given distributor no. then ask me it’s wrong no . I Request to you Please Send the cylinder on urgent basis I asked one question :- Where Is my December Month Cylinder, I did’nt claim it .

My name is Pradeep kumar .I am from Chirayinkeezh, Thiruvanathapuram district .My mother ( Jalaja devi ) having an Indane LPG connection ( Consumer No:26956 ) having 2 cylinder from Chirayinkeezh town's distributer called Thamburati Gas Agency. Our two cylinder were empty for a months.I had booked Indane's automatic refill booking system on 08.11.2014 ( Re No:397908), that was when our first cylinder was finished.Now our second cylinder became finished since last month.Un fortunately our distributer not delivered cylinder yet on my booking dtd 08.11.14.We have no other way for cooking last 3-4 weeks But i got a text on 20.12.2014 showing our cash memo:[protected] generated for booking no:397908 shall be delivered shortly ( Screen short attached ) un fortunately they not delivered refill yet today ! I had contacted our them several times by phone but they did not take phone.So I went their office for knowing our refill getting status but they told me that they have no refill in stock because of their strike .And only we get refill after the strike & they dont know when this strike finished . The authorities must take necessary action against these irresponsibility of distributors towards consumers .Hoping that the authority take sudden action against my complaint other Wise we consumers go for such as legal actions .

CONSUMER ID[protected] LAST BOOKING NO 710671 SIR PLEASE NOTE THAT PERFECT INDANE OF BARASAT DEMANDS RS 30 HIGHER THAN THE PRINTED PRICE OF GAS CYLLINDER AND REFUSES TO DELIVER THE CYLLINDER IF DENIED EXTRA MONEY. REGARDS DR ASHIM BANIK

Already I deposited my Aadhaar into gas agency and syndicate bank and it is seeded into my a/c on17.12.14. when i cheking indane.co.in' website it show GREEN IN GAS column but RED show in bank column. MY LPG ID IS[protected]. MY CON NO IS- MS06336. MY AADHAAR NO IS[protected]. NAME--SARASWATI ROUT.

shree sandipani edu trust, rajkot-kalavad highway, near-jasapar. 361162 dist jamnagar. Customer no. 4268 to, the manager sir, indane gass corporation sub:- irregularity in getting gas cylinders from gass agency at apana bazzar kalavad respected sir, I'm writing this letter to draw your attention about harassment to the customers by your gas agency at apana bazzar -kalavad dist- jamanagar We have been a regular customer since years of your agency as well we run a hostel campus for many students so we quite need gass cylinders in time but when we require it, we can't get it because of this, we have to do anything else ourselves. Moreover we also unaware about our connection type like regular /discount fees We made several complain direct and on phone at your kalavad branch office but we haven’t got any proper response. Kindly take prompt steps and hope to solve this little one problem o[censored]s Yours faithfully TRUSTY Sandipani edu.trust -JASAPAR .

Sir
When i am going for on line refill booking user login showing lock & a message is refecting invalid security code.
So please unlock my user id
Ut 7434
Lpg id[protected]
Distributor code 253023
Pc.[protected]@yahoo.Co.In...