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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 381

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A
Abu Bashar
from Ranchi, Jharkhand
Jan 14, 2015
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Address: Howrah, West Bengal

I AM ONE OF YOUR INDANE GAS CUSTOMER, MY CUSTOMER ID IS[protected].CONSUMER NO 669855 DISTIBUTER NAME ALADDIN AND SUBMITED BANK ACCOUNT STATUS IN LPG (NON AADHAAR BASED) I AM SUBMITTING THE BANK DETAILS FOR SUBSIDY. BUT UNFORTUNATELY THE SUBSIDY IS GOING TO THE OTHER BANK ACCOUNT WHICH IS NOT RELATED TO ME. PLS DO THE NEED FUL. THE BANK DETAILS IS GIVEN BELOW: CORRECT BANK ACCOUT -[protected] WRONG BANK ACCOUNT-XX0575 IFSC-IOBA01515 IOB JAWAHAR LAL NEHRU ROAD ALLAHABAB BANK
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    S
    Saikat Hossain
    from Kolkata, West Bengal
    Jan 13, 2015
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    Address: Kolkata, West Bengal

    My lpg id is 3 [protected] ...and I submitted bank ac no [protected], IFSC code SBIN0001303 to the distributor on 20 th december...still they written pending with distributor..I have submitted all the docs carefully bt no action taken..plzzzzzz help... thanks in advance
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      C
      CP Khanduri
      from Kolkata, West Bengal
      Jan 13, 2015
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      Address: Dehradun, Uttarakhand

      Distributer name - Himani gas sewa, Dehradun, Uttrakhand . Myname- Chandra prakash --- consumer no.[protected]cx[protected][protected][protected][protected][protected][protecte... Booking date on line, regd with Ref no.[protected]dec. Received the massage -cyl is delivered against cash memo. no.[protected], but I will not received my house is allwase open. Again I booked on line on 5 jan. registered with Ref. no. 237756.still I am not getting the gas cyl, I successfully linked with DBTL scheme and Received the subsidy Rs. 568.00
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        L
        Lakshmynarayanan Babu
        from Ramapuram, Andhra Pradesh
        Jan 13, 2015
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        Address: Ernakulam, Kerala

        We have a LPGas connection - Customer no 9002 . The last delivery was on 25.11.14. as they do not deliver to our door step we normally keep the empty cylinder at a shop at Thottuva junction. the delivery persons charged us full amount and stated that teh subsidy will be given to the bank a/c. As per the shopkeeper, the delivery persons phoned teh agency before charging . we have found only recently that the subsidy amount was not credited to the account . When we asked the agnecy, they stated that, as per records with them we were not charged full amount and they cannot reimburse . Normally we are never given bills

        Our house is facing a main road leading to the river . Road is quite wide and lot of trucks pass through, but this agency NEVER deliver to our door step, so we are forced to depend shopkeepers or wait in the roads

        Please do necessary steps to settle the amount as well as to find a solution for delivering to our door step

        Thanks

        [protected], [protected]
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          D
          Dmaiti
          from Bahula, West Bengal
          Jan 13, 2015
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          Resolved

          Address: Kolkata, West Bengal

          I have been messaged cash memo has been generated bearing No. [protected] for my booking No. 900146 and same would be delivered shortly. Enquired from Indane autometic voice caller that speaks delvery from my distributor is going on upto date 06.12.2014 when my booking was made on 09.01.2015. Incidentally booking No. 900068 dtd. 28.11.2014 has not been supplied as yet wherein supply against booking No. 03.01.2015 had bee made on 08.01.2015. Finding no other way I made a booking as above on 09.01.2015 against which cash memo as aforesaid has been said to have been raised. No information about my booking No. 900068 dtd. 28.11.2014. After booking gas is being supplied after 30-40 days. Delivery boys are all illeterates and its futile to ask them anything. Immediate action as regards to normal delivery is solicited. D. Maity Consumer No. 01249 LPG ID.[protected] Distributor- Sonarpur Gas Service, South 24 Parganas. Mob. [protected] Mail ID: [protected]@rediffmail.com.
          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            anup52
            from Bengaluru, Karnataka
            Jan 13, 2015
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            Sir, My consumer no :[protected] I booked gas on 07.01.2015 vide Ref no : 850140. My Aadhar card linkage done on previous occation and I received subsidy duly at that time. i.e It is duly linked. Kindly see where the problem lies in crediting the amount od subsidy in my S/B account.
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              P
              puranikritesh
              from Pune, Maharashtra
              Jan 13, 2015
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              Address: Bilaspur, Chhattisgarh

              Dear Sir, I am Indane customer and i was booked a refill on 21/12/2014 but the distributor not yet delivered it. i was calling continuously on the telephone numbers but no one giving reply. i am 58 years old lady and not able to visit shop again and again. The staff of the agency is very root. Please do necessary action Regards Rashmi Puranik Consumer Number 32547 My contact no is - [protected] Agency - Sharda Gas Agency Bilaspur Chattisgarh Agency Contact No[protected]
              Dear Sir, I am Indane customer and i was booked a refill on 07/12/2014 but the distributor not yet delivered it. i was calling continuously on the telephone numbers but no one giving reply. i am 64 years old lady and not able to visit shop again and again. The staff of the agency is very root. Please do necessary action Regards Renjith Consumer Number 4650805 My contact no is - [protected] Agency - Mini gas Kundara Agency Contact No[protected]
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                P
                pankajmajumder
                from Delhi, Delhi
                Jan 13, 2015
                Resolved
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                Resolved

                Address: Kolkata, West Bengal

                Sir, I am a customer IOCL LPG Gas, under the distributor, named M/s Gopal Gas Service. Budge Budge Trank Road, Mahestala, Dakgarh, 24Pargana(south), Kolkata, West Bengal, Code no[protected]and my Consumer No.04686. Since last few months we are getting the supply of gas in very much delayed manner and facing lot of harassment, assaulting from Distributor and said to ledge a complain to you with threatening manner. Two incidents I would like to describe to you. Points billeted: Family member : 03 adult person along with 2years a kid in our family, one dependent brother and old age mother is also adjourn. Earlier also we have approached to distributor to get new LPG Gas connection for my mother and brother with proper document but they simply denied. Last cylinder received on 20/10/14 Incident : 01 Booking for next on 19/11/14 ref.booking confirmation no. 461101 dtd.19/11/2014 Booking reflect to distributor computer on 28/11/14 Rigorous follow-up and request and booking message showing to distributor Reply from distributor: “all mobile booking procedure is vogues not working and make a complain to IOCL against distributor”, harassment and assaulting has been received from them For survival of life, we had borrowed a LPG cylinder from our native on condition as and when we receive refilled cylinder, we will return, We approached to owner of distributor, Mr. Gopal Das He us assured to supply the same immediately and asked to submit a written application so that he can provide another LPG Gas cylinder in very shortly. Accordingly we have submitted a written application to distributor (scan copy letter attached for your reference) Finally on 08/12/14 we have received a refill cylinder which we have handed over to our native. NO action has been taken by distributor and till date did not get 2nd cylinder Incident : 02 Booked for refill of LPG Gas supply on 16/12/2014 refer Booking No.488194 dtd.16/12/2014 the booking reflect to distributor computer on 28/12/14 that was also cancelled and the same was re-booked on 05/01/2014. Subsidy amount of last booked cylinder has already been credited to my Bank Account. By this delay process In the year 2014 LPG Gas Cylinder received details. 01. 08/03/2014 – 01No 02. 19/05/2014 – 01No 03. 18/06/2014 – 01No 04. 19/08/2014 – 01No 05. 02/09/2014 – 01No 06. 20/10/2014 – 01No 07. 08/12/2014 – 01No Total Refill Cylinder Received – 07Nos As per Government policy, 12Nos LPG subsidy Cylinder should be supplied to a consumer, So 05Nos of cylinder has been less received in the year 2014. Requesting you to arrange to supply 03Nos of cylinder immediately for regularizing the inconsistencies and help us to survive. Thanking you, Pankaj Majumder Nangi Dharmatala(Nutan Pally) PO.Batanagar, PS. Mahestala, Dist, 24 Pargana(South) Mb: [protected] Details of fact describe below:- 1st incident: - We have booked for LPG Gas supply on 19/11/2014, reference Booking No.461101 dtd.19/11/2014, (message received on register mobile no). On 30/11/14, after 11days when we reached to dealer about the supply, they told us that as per there computer record, the booking done on 28/11/14. At that moment we have shown them the message of booking confirmation, they told us “all mobile booking procedure is vogues not working and make a complain to IOCL against distributor” we have requested them for supply of LPG immediately, but straight way they denied and told us that as per queue, we will get refill LPG. For your information, we are in 03 adult person along with 2years a kid in our family, one dependent brother and old age mother is also adjourn with us, In totally 06nos member are there in our family. Last LPG Gas Cylinder was received on 20/10/14, by this time the same has been fully consumed and for survival of life, we had borrowed a LPG cylinder from our native on condition as and when we receive refilled cylinder, we will return, Earlier also we have approached to distributor to get new LPG Gas connection for my mother and brother with proper document but they simply denied. By next week time when we did not received any refill cylinder, on 06/12/14 we once again approached to distributor, but the same harassment and assaulting has been received from them and then we approached to owner of distributor, Mr. Gopal Das in the evening and describe. He us assured to supply the same immediately and asked to submit a written application so that he can provide another LPG Gas cylinder in very short, as 1st cylinder needs to be returned back to native, and next cylinder will be for regularizing the matter. Accordingly we have submitted a written application to distributor. Finally on 08/12/14 we have received a refill cylinder which we have handed over to our native but no action has been taken by distributor and till date did not get 2nd cylinder. 2nd incident :- We have booked for LPG Gas supply on 16/12/2014, reference Booking No.488194 dtd.16/12/2014, (message received on register mobile no). After not receiving any refill cylinder on 11/01/15, after 26days when we reached to dealer about the supply, they told us that as per there computer record, the booking reflect on 28/12/14 and that was also cancelled by them and the same was re-booked on 05/01/2014. we have shown them the message of booking confirmation, they told us “all mobile booking procedure is vogues not working and make a complain to IOCL against distributor” and as per queue they will supply the same. Please note : Subsidy amount of last booked cylinder has already been credited to my Bank Account.
                Aug 14, 2020
                Complaint marked as Resolved 
                I am waiting for a new gas connection from Gopas Gas from last 2 month. Payment already completed online.
                But they are not ready to release the connection.
                Facing lot of harassment, assaulting from Distributor. 3rd class cheap people and service.
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                  M
                  Mit Shah
                  from Ahmedabad, Gujarat
                  Jan 13, 2015
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                  Address: Ahmedabad, Gujarat

                  DEAR SIR, I AM GOING PETROL PUMP AND MY CITIBANK CARD SWIPE ON OTHER MERCHANT BANK SWIPE MACHINE AND I HAVE TAKE CHARGES.SO THAT PLEASE RETURN ME ALL CHARGES. PETROL PUMP: GUJARAT AUTO CENTERE USMANPURA, AHMEDABAD. FROM: MITTAL RAMESHCHANDRA SHAH MOBILE: [protected].
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                    V
                    Venkata Ramarao Vure
                    Jan 13, 2015
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Hi, This is Venkata Ramarao V (Consumer No: 71885 -- LPG ID:[protected]. Previously when DBTL scheme was launched my LPG subsidy amount used credit in my CITI bank account. In recent past (Oct 2014), I have closed my CITI bank account. And also I have delinked my Aadhar number with CITI bank account. Now, When I try to link my ICICI Bank account with my LPG consumer number, It was not happening. Bank people are saying that, they send request to Oil company and it's up to Oil company to link my new ICICI bank account with LPG Consumer number. And still my old CITI Bank account number is showing as linked with LPG ID and account status is showing as RED (because CITI account was closed). And My Aadhar number (2178 XXXX 6081) linked with my ICICI bank account as well with LPG Consumer number. I'm not sure, how much time it will take to link my ICICI bank account number with LPG ID. Thanks Venkata Ramarao Vure +91-[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Guys,

                    This may be a the fake site; I got call from +91-[protected] and this guy asking my bank credentials to resolve and charge amount to my account.

                    Be careful before posting any confidential information in this site.

                    Thanks
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                      S
                      suyash tripathi
                      from Gurgaon, Haryana
                      Jan 13, 2015
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                      complaint

                      Address: Jaipur, Rajasthan

                      Dear Sir/Medam I am a LPG Indane customer with Rajendra Gas Agency, Jaipur rajsthan and my consumer Number is 6114330. I have booked for a refile on[protected]. Even though it is nearing Twentyfour days, I did not get my refile from Indane (Indian Oil Corporation) dealer. Thanks suyash tripathi mb.[protected]...
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                      V
                      venkatapunnarao venigalla
                      from Jaggayyapeta, Andhra Pradesh
                      Jan 13, 2015
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                      Address: Krishna, Andhra Pradesh

                      My Aadhaar no[protected] has been linked to my LPG ID[protected] an d my bank account in Andhra bank.[protected]. .0n[protected] my gas subsidy amount has trasfered to Chaitanya grameena bank an amount of rs 319.66.But i have not having any account to chaitanya grameena bank.I have already submitted to my andhra bank account to my gas distributor.please correct the bank account and send to subsidy to my bank account.
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                        R
                        Rajeev Kulshreshtha
                        from Jaipur, Rajasthan
                        Jan 13, 2015
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                        Address: Etawah, Uttar Pradesh

                        Sir, My self Rajeev Kulshreshtha I have a Gas connection on the Name of My Grand Mother in Etawah Gas Agency, Etawah.now she is expired i want to transfer that connection on my Name when i have visited the Local Gas Agency they told me this is not possible you can not transfer the same connection on your Name. While we can transfer the connection on your Father's Name But My father having a connection on his name and not living with me so how can i get the same connection on My Name..please help me for transfer the same connection on My name. I shall be highly obliged to you. Regards, Rajeev Kulshreshtha Mob-[protected]
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                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          @Sanjay
                          from New Delhi, Delhi
                          Jan 13, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          My indian gas Consumer No.14266 & distributor is SUKHDEV VIHAR GAS SERVICE, new delhi. We had booked a one refille cylinder on 27th dec 2014. but the cylinder is not delivered at my home on till date. & We have checked online then got it the cylinder has been delivered on dtd. 1 jan 2015 to any other place. so please suggest me what i m doing.
                          +1 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            A
                            arunkumardatta
                            Jan 13, 2015
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal

                            Vide message dtd. 29/12/2014 from IODBTL I was informed that my Aadhaar no[protected]has been linked to my LPG ID[protected] and my bank account in State bank of india.. Now on 11th January I was informed by IODBTL that transfer of my LPG subsidy amounting to Rs 568 failed in my state bank account no===5705 and I have been advised to contact bank. Accordingly I contacted bank on 13th Jan they confirmed that my bank account is linked with my AAdhaar no[protected] on 11/12/2014 and the same is correct.. It is therefore not understood why transfer of subsidy amount to my bank account is not successful .I am furnishing my bank account no and name of my LPG distributor along with con no. for your ready ref. Bank a/c no [protected]. Distributor -Kishore Krishna Indane. Con no 5715.. I therefore request you to enquire about the matter and take appropriate action so as to transfer my LPG subsidy to my bank a/c at the earliest. Arun Kumar Datta.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I have taken a domestic Indane gas cylinder on 20.01.2015 from Alipurduar Gas Service, West Bengal but till now my lpg susidy is not credited in my bank a/c. My LPG ID is[protected]
                            my LPG ID 3 [protected]
                            Consumer No. 18434
                            my LPG subsidy [protected]/[protected]
                            failed.

                            Kindly arrange to transfer of LPG subsidy to my account as earlier
                            LPG subsidy amounting to Rs 199 has not credited to my saving bank account number SBOP Patiala Acc. No. [protected] against Indane gas cash memo no. [protected] dated 28/01/2015. My Adhar card no. 5299.
                            https://spandan.indianoil.co.in/ConsumerInfo/
                            Refce: My complaint about subsidy stopped registered on 26.05.2016 on SRN 2655449.Expedite.
                            I Surinder Kumar s/o Roshan lal resident of Shivani market samana holder of Indane gas from samana Gas agency district patiala Punjab.
                            C NO 7195
                            SR NO 22370
                            SV NO 6859587
                            ADHAAR NO[protected]
                            LINKED TO ON BANK ACCOUNT NO
                            [protected]
                            Till Dec 16 first week subsidy credited in my account.
                            Since Dec 16 has booked 9 times till now and subsidy is not credited for these nine refills. Though all details are same.
                            I visited agencies many times and requested to get this rectidied at the earliest ans credit the subsidy of these nine cylinders in account. But there is no updation till.
                            I sincerely once again request to get credited the subsidy in my account.
                            MY Indane l p g customer id [protected], distributor code 117542 i e M/s THIRUMALA INDANE DISTRIBUTORS Gandhinagar Mangalore- 575015 .
                            Refill voucher no [protected] dated 2/12/2017 for RS 726=50 DELIVERED ON 4/12/17 SUBSIDY BEING RS 231=31 is not credited so far, though I received s m s alert from State Bank of India, port road branch Mangalore-575001, on 7/12/2017. I HAVE UPDATED MY S B ACCOUNT PASS BOOK TODAY BUT SUBSIDY AMOUNT IS NOT REFLECTED/ CREDITED SO FAR.
                            Usually THE SUBSIDY AMOUNT WILL BE TRANSFERRED WITHIN 3-4 DAYS.
                            My aadhar card number being[protected] WHICH IS LINKED TO MY S B ACCOUNT AT THE ABOVE SAID BRANCH- MAY BE NOTED.

                            There fore I request concerned authorities the above said subsidy amount may please be credited at earliest.

                            UMESH ACHAR
                            SENIOR CITIZEN
                            PENSIONER
                            MOBILE; [protected]
                            Sir,

                            I have gas connection with "RD Gas Agency, Lucknow" since more than 10 years. My Connection no. is RD21190. But suddenly I came to know that license of this gas agency has been cancelled.
                            My connection has been transferred to any other gas agency without my consent to "Sheela Gas Agency, Lucknow". Now i requested to transfer my connection to "Telibagh Indane Service, Lucknow". Now Telibagh Indane Service allotted new Consumer No. [protected].
                            Now my grievance is that new consumer no. is not being registered on my mobile No. [protected] for further booking of gas connection. Gas agency is not cooperating.
                            I request you to register my Consumer No. [protected] on my mobile No. [protected].

                            Sanjay Panjiyar
                            [protected]
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                              Chandranath Datta
                              from Bhawanipatna, Odisha
                              Jan 13, 2015
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                              My seff Chandranath Datta having a consumer no is 001946 & my indane distributor is Pal Enterprise, Bauria, Howrah. I booked my gas on 21.011.14 but still waiting for the cylinder.Submitted all the documents to our distributor one year back & that had been updated to our distributor already.
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                                A
                                ashokukt
                                from Mumbai, Maharashtra
                                Jan 13, 2015
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                                Address: Tiruvallur, Tamil Nadu

                                Sir i am in Indian gas costumer in Tiruvallur Sri Veraragava Gas Agency's My Gas connection is my Father name is created in Last 10 Years Before but My Father was Past way In last Few Years Before Now i am give all detail to given in our distbuter but i given in one month before now it self no answer to tell the status about the name Transfer no one give Proper answer so that agencies is waste in tiruvallur dont go joint the agencies in gas connection
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                                  A
                                  Ashok Mehta 1957
                                  Jan 13, 2015
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  I am registered consumer with Indane vide consumer no. 36245 Blosam Gas Agency Model Town. It is general practice in this Agency to make booking themselves and sell the gas cylender in market . Recently the booking was made in my name vide consumer no. 36245 and cash memo no. [protected] was generated but gas cylender was not delivered to me. No action has ever been taken against these culprits as the money gained is devided in all the members involved. I am going to file a P I L in high court of Delhi for the same after waiting for two days.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I appreciate your effort Sir if you file PIL in HC Delhi. This would help public at large.
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                                    paokumar
                                    from Erode, Tamil Nadu
                                    Jan 12, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Though Cash memo [protected] dated 3.1.2015 was generated against booking no 379684 dated 1.1.2015 in respect of consumer no CX2736612, it was reported to be cancelled subsequently without my knowledge. No sms was received by me from indane.
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                                      P
                                      Parayil
                                      from Delhi, Delhi
                                      Jan 12, 2015
                                      Resolved
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                                      Resolved

                                      Dear Sir, I, Abdulrazak, consumer no.33663 for indane gas from Panakkal Gas Agency, SV No. [protected] has booked for filled gas cylinder in November and I had received a message on 2/1/2015 that the gas will be delivered shortly. When I checked again on 10/1/2015 we received a message that our new booking is as on 5/1/2015. As on Today I have received a message that my account in SBT is credited with an amount of Rs.568 as LPG subsidy. I have not received the gas cylinder or I did not pay any money for the cylinder. Please investigate who has taken the gas cylinder without my knowledge and paid for that. Whenever we approach them, they say they will deliver the gas as soon as our gas cylinder is ready. The cylinder we received last time was on 19/11/2014. The next cylinder was supposed to be delivered after 45 days i.e., on 3/1/2015. We have not received the cylinder till today and we are getting a message that our booking is as on 5/1/2015. We do not know who is playing on our behalf or looks like the agent himself is doing all these. Please investigate and take necessary action to protect the rights of poor consumers denying their rights. It looks like the money was sent to the account to cover his face from the forgery he is committing or just to lessen the seriousness of the malpractice, as I had already made a written complaint to Indane and to interpret this was due to a human error. I can be reached on mob.[protected] or [protected]@gmail.com. Your kind response and advice will be highly appreciated . Thanking you . Abdulrezak
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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