Dear India post office,
I have ordered a lamp on etsy.com site and the object was posted on September 22nd, on September 26th the item was retained by border agency and it was not updated since them (picture attached). Status: Custom hold: RETAINED BY BORDER AGENCY/SECURITY FOR U
Track number: CR[protected]IN
Destination: Brazil - Rio de Janeiro
Client: Adriana Lemos Pinto de Melo
Please, do I need to do anything else to get my product cleared? Or do you have news when it will be cleared and shipped to Brazil?
Thanks in advance,
Adriana Melo.
India Post customer support has been notified about the posted complaint.