India Post Complaints & Reviews

I have posted document by air mail registration on 5th Dec 2009 from Rajgangpur post office,Orissa pin-770017 having following document no.
Document reference: fan-Air-RLA 4088 dated 5thDec2009
The documents supposed to deliver in the following address:
Upasana Sahu
C/o Shri Vivek Ranjan Sahoo
1569, South Wolf road, Apt# 106
Prospect Heights, IL[protected]
CHICAGO, USA
But till 10th January 2010 the document has not reached to the consignee.In this regard already made a written complain to Rajgangpur post office.Need your help for the same

Sir,

My self Bhushan Walde, I am an NRI leaving in Austin Texas Usa, has sent one package to INDIA, Nagpur through USPS ( American gov. postal service), on Dec 10 2009. When checked with USPS they sent my package has been handed over to the INDIAN postal service before 15 days , But till now thge package has not been dilivered in Nagpur. This is the second time I have been sending the package for my son having some warm cloths.

Can any body help me to track this package, because I think Indian Postal service personal are stilling the package and not dilivering it as they see it is coming from USA.

Regards
Bhushan

Dear Sir,
I had posted a registered airmail to Argentina on the 4th of December but it hasn't been recieved yet though the post office at TT Nagar Bhopal had assured me that it would reach maximum within 3 weeks.There is no online tracking system available.The no. is E I [protected]N. Could you please help me in tracking the post?

Hi,

This is complain regarding staff members of post-office with pin code 122015 ( Near Maruti. On 06/01/09, I reached around 2 PM to get the letter registered post. But the person sitting at the counter denied to do that. Moreover the attitude and behavior of the staff was also not good. When I requested them , they started shouting.
It is really a bad behavior towards a customer. I even saw some of the people who are in the queue to get money-ordered getting misbehaved.
I guess this is the reason for the post office declined revenues. Please take strict action against the staff for their rude behavior.

Regards,
Anant Kumar Garg
[protected]

I'm really disappointed to see my registered parcel of a CD delivered to Sikar, Rajasthan delivered broken. Nobody lost a life, but I think even after sending the CD in a bubble pack ensured resulted in "as if someone has pierced a nail through it".

Posted from: Rohini, Sector-15, New Delhi Post Box 110089
RL A 9246

A disappointed consumer.

"no. 81 rajistri bima sp1212" has not been received by me till 5 jan,2010 while it has been dispatched on 24 dec,2009. It contains more valuable document.
plz do needful action from which I could get my document ASAP.
details of rajistri post-"no. 81 rajistri bima sp1212" Abhishek kumar ojha ,f-75,3rd floor street no.-10 ,Subash chowk laxminagar Delhi-92
Abhishek kumar ojha
Mb No.-[protected]

Dear Sir,

I am first year MBA student pursuing my studies in Raligh, North Carolina, USA. My father sent me a parcel from Bangalore on 15th Dec, 2009 and I have not yet received the parcel. He has put forward his concern to the IPS office in Bangalore but their reply has not been positive.

The receipt number for the parcel is A CP[protected] IN. I am also not getting information on how to track it from here from the IPS.

Please register my complain as the parcel contained things urgently needed for my education.

Hope you will do the needful and please oblige.

Regards,
Rahul Sharma

sir,
I sr Bijaya Chandra Khadanga,had sent a Regd.post with A.D beairing No.1287dated 03.11.2009 to R.T.A,Ganjam,Chatrapur but i have not received said A.D or my letter.So I request to post master of Bhanjanagar,Ganjam PIN-761126, with a written application to inquiry the matter whether the letter was delivered or not on 24.12.2009,but still now I have not received any answer of my application which was submitted on 24.12.2009.so kindly say me what can i do about this matter on my Email.Id. csc.b.[protected]@gmail.com

Hi,

I am swapnil Marathe works in switzrland , I had sent IPOD through swiss "D-POST" dated[protected].
When the parcel was received by my brother at Indore ( MP ) , The parcel was tempered and IPOD was not found inside.

This is a Shameful act by Indian Postal service, and I deeply condemn Indian Postal service and Indians ( working in this system ) . They are THIEF and should be saked from their job.

Please let me know for further details like Address, Dates and Registry of the good, also let me know if this is not correct place to look for.

I am hoping that this forum will get me justice..

Thanks,
Swapnil Marathe

I, Bipin Behara, had sent Rs. 3000/- only (Rupees Three thousand only) on December 1, 2009,
from Kolkata University PO <700073>. This was sent to Akhaji Behara, at Jajpur HO - <755001>.
eMOPNR No:[protected]. I had paid Comn. of Rs. 150/ for sending this amount of
Rs. 3000/- from Kolkata to Jajpur, Orissa. I have been sending money by Government PO through
Money Order by at least last 20 years, every month. I have, till date, never lost any money. I am
sure that somehow this amount has got misplaced and has not reached the destination within
this last one month. Today is January 1, 2010. And I am also confident that the money will be
traced back and corrective measures will be taken by the appropriate authorities at an early date.
Otherwise, the whole system of Government Money Order will break down. I will be grateful if
this amount is paid to my hometown at Jajpur at the earliest. For me and my family, this is a big
amount and our family depends on these money orders. I will be grateful if an early solution is
reached. Thanks and best regards -- Bipin Behara

I have sent an application of Junior accounts officer in BSNL, through the using of EMS speed post service with serial No.EN40952496IN Dated:[protected]. the closing date of application was[protected]. But my application was delivered on[protected]. So I have lost a golden opportunity in my career and Rs.1000 worth DD, and also my efforts to preparation for the exam.

So I am asking the reasons for the delay of delivery of my application cover. and also am demanding compensation.

I have purchased two NSCs on 19-11-03 from Post Office, Jawahar Nagar, Satna. These NSCs have been matured on November 19, 2009. Since I have been shifted to Bhopal, I would like to get the maturity amount here in Bhopal from Post Office, Piplani, Bhopal.
I have submitted a request in this regard at Post office, Piplani, Bhopal on 20-10-09. As per Post office, Satna, they have sent request duly verified on 01-12-09 but as per Post Office Piplani Bhopal, they received request without verification and hence sent back.
Since I did not get NSC verified, I have put a reminder on 05-12-09 & again on 21-12-09, still there is no positive result. Executives here in Piplani Post Office are saying that they have sent the reminder, while Post Office, Satna is denying the receipt of it.

UNDELIVERED REGISTERED AIRMAIL
Sir,

i had sent two registered airmails (RR[protected]IN)&(RR[protected]IN)- 90 and 53 grams each, from Jama I Osmania Post office(500007), counter no :1,OP code:2 to Manama,Bahrain.I was assured that the mail will reach with in a week.But it has not yet been received by the addressee.Kindly take the necessary actions.

Respected sir/mam

I had posted my NIOS examination form and fees in the form of draft on 21 December,2009 from Bhagalpur,Bihar which was required to reach Noida within 5 days.anyways if it does not reach there till 31december,2009 I wont be allowed to sit for my exams which is highly important.When I track the movement of my article, it shows that the article has been bagged from Patna on 22 December,2009.This is the status shown on the website since 22 december till date.I did e-mail them regarding my complaint but there is no reply till date.Now I have only two more days left. Kindly look into the matter as soon as possible.

Thanx and regards.

I am Pankaj, I belongs to Vill-Shahkhera, Arjunganj, Lucknow. I had seen lot of time that our postman is not responsible to deliver the posts. recently i had a important examination and i didn't got my admit card, so that myself gone to post office and collected the Admit card that was in the post office since last few days.

it was wroust service from postman & post office too.

Please do the needful accordingly.

Thanks and regards.

Pankaj Yadav

Sir,

I had registered post from Seelampur post office ( Pincode 110053) Delhi with the name of Mrs. Pooja Kumari D/o Shri Jai kishor Gupta for Areraj ( Pincode 845411) Bihar, My Registered Post Ref. no. is RP A 1404 dated 11/12/2009, but till date that registry post not delivered at receiver address. And not returned at sender address till date. Please trace where that post have gone????.

Sir I am waiting for your reply.

Regards

Manoj Kumar

Add. 257/1A, IVth Floor Street no. 4, Bhola nath Nagar Shahadra Delhi -110032

Mobile no. [protected]

Dear Sir/Madam,
speed post no. ER[protected]IN .
not deliver . this post dispach on 16/12/09 from Jaipur and reach at Jodhpur on 17/12/09(as per on line speed post tracking) and sended to Mohangarh (Jaisalmer) . please solve my problem as soon as.

Thanks
Loon Singh
Mob. :- [protected]/ [protected]

Respected Sir,

I would like to bring to your attention the extreme inefficiency and irresponsible behaviour exhibited by employees at the Ganapathy Post office branch in Coimbatore.I called up the post office beforehand to confirm that all speed post parcels have to be submitted at the post office before 3:00 p.m.I reached the above mentioned postal branch at 2:00 p.m.and was directed to an unmanned counter.I approached 2 different postal office employees and was told that the person in charge of speed post collection had gone for lunch.I waited along with 5-8 people at the same counter while the remaining employees spent time chatting.

One lady was kind enough to weigh my package which weighed less that 50 gm and quoted a price of Rs.193/- as postal charge.She didnt accept payment saying " person in charge of speed post collection had gone for lunch".I waited until 2:35 p.m. along with other unfortunate customers.I finally left without posting my package and couriered my package for a mere Rs.35/-.

I can understand being asked to wait ten minutes because an official is busy.But I do not understand why the postal department insists on wasting the time of customers merely because the person who does the job is out for lunch.In view of the number of customers waiting,wouldnt it be reasonable to expect one of the other employees to take over?Or is such customer friendly service beneath the postal department?Do government jobs lend employees a sense of entitlement that leads them to believe that any behaviour is to be tolerated by the customer?There was no complaint/feedback box availabe which obviously shows the disinterest of the department in knowing a customer's suggestions or problems.

I found the below line in the Mission statement of India post.
"Total devotion to providing efficient and reliable services, which Customers consider to be value for money."
Considering the inefficiency I saw ,I consider the service an absolute national waste and I believe that there is no way that the Vision of India Post will ever come true.Truly disappointing.

Regards,
Anupama Radhakrishnan

Sir/ Madam,
i m abhishek soni ([protected]) from Gwalior.i did speed post from Gwalior main speed post center (Gwalior station) on 10 dec 2009 at 20:26 (receipt no. EI[protected]IN).Till today (17th dec 2009 at 02:28) my my posting material, containing DD of worth 500/- rs (whose last date of reaching is 18 dec 2009 ).today i met many officer Like Mr. K. K. Sharma (karya palan yantri station speed post center), their response is not satisfactory.
i need help from Consumer Form in this case,if my DD not delivered till tomorrow.


Abhishek Soni
[protected]

On 4th December 2009, I sent a courier to Auckland, NZ from Raipur, India via the Indian Postal Department. The parcel that I sent weighed 4.6 KG and contained 23 items. The recipient has received only 9 items and the parcel weighed just about 1KG. The parcel was opened en-route and some of the items in it were stolen. On talking to the Postal Department, and the people who took the parcel they claim that it is not in their hands and they are blaming the Customs Department.They say "If you have problems dont send courier next time" It is highly unprofessional and they show no concern to consumer complaints
The particulars of the items sent, and items received are as follows:

The details of the parcel number, and bill are:
FAN AIR RP A 1123
counter No.1 OP-code:258
Weight: 4645gms
Amount:1565
Dated:[protected]
No of item:23
Small lunch box:2
Clothing: 21
Interacted with Mr. A K Shukla(Seniour Post Master)
I request you to take appropriate action against Indian Postal Department, and help me find the stolen items, and give me compensation for the same.
My Details:
Name: B Rajan
Mobile No. [protected]
Residence No.[protected]