India Post Complaints & Reviews

Sir,
I received a card from TVS company, but when i opened the cover there was nothing in it !
There was also a scratch which indicated that the envelope had been opened using a wire. My mail box has a lock adn nobody can open it without a key. This could have been done by the postman himself.

regards,
Anoop P S

Dear Sir,

My parents had booked one precious Titan Wrist Watch from Lucknow through Speed Post on 14/08/2008 to my Kolkata Address. But after a week passed, when I didn't receive the article, they launched a complaint in Lucknow Post Office dated on 21/08/2008. The complaint No. is .[protected]
The speed Post Booking No. is. EU[protected]IN
After the complaint launched, we started chasing the post in the post office. I visited Sech Bhavan(in Salt Lake City Sector 1 KOLKATA), where the post comes as per its address delivery circle. But all in vain.
Kindly provide the necessary justice in lieu of above complaint.

Within the Govt. premises of GPO, Jaipur a private individual vendor is running his business table for packaging the parcels to be sent through Indian post. He is charging a heavy amount for packaging from general public, the lower level and middle level employees recommend the customer to go for packaging from that particular vendor.vendor says that he charges a high amount for packaging of parcels because he has to pay Rs.300 per day to the GPO staff which then allow him to sit in the premises, the cost of which has to be bear bitterly by the helpless people.If the parcel to be sent is to be packaged as per the norms set by Indian post then why there is no such facility of packaging is provided by the dept. itself on economical cost to its customers.Jaipur GPO is quite an important and in reach center situated in a developed city like Jaipur which is the capital of Rajasthan.Employees of Indian Post in this dept dnt think for welfare or service of their customers rather they are encouraging such unethical practices inside their premises taking the excuse of norms od Indian Post.where the customer is to approach..?? whom to question..??

Dear Concerned,

This is to bring to your kind notice that I am awaiting a registry from Ahmedabad to be delivered in Lucknow. It has been more than a week since I am awaiting its delivery.
The Details are below:

Registration No: 170296.

Pl let me know the status for the same.

Regards

Naresh.

ONE SPEED POST WAS SENT BY DECCAN AIRWAYS KATRA IN LAST WEEK OF JULY VIDE DOCUMENT NO. SPEE[protected]N FOR MY DEHRADUN ADDRESS. IT HAS NOT BEEN DELIVERED TILL DATE. I AM NOT ABLE TO UNDERSTAND WHERE THIS DOCUMENT HAS GONE AS NEITHER IT HAS BEEN RETURN BACK TO KATRA.

MY TEN YEAR CUMMULATIVE ACCOUNT NUMBER 1383025 MATURED IN THE YEAR 2004 FEB .AND ON APRIL 26TH 2004 2004 I DEPOSITED MY PASS BOOK VIDE RECEIPT NO 29 BOOK BY A NO 00810 WITH THE NEHRU NAGAR BRANCH TO RECEIVE MY PAYMENT . EVER SINCE THE DAY TILL DATE I HAVE NOT RECEIVED ANY PAYMENT AND BEEN MADE TO RUN PILLARTO POST TRYING TO FIND THE WHEREABOUTS OF MY MONEY WHICH WOULD BE APPROX RS 36000 /=.
ON CONTACTING DADAR POSTMASTER I WAS GIVEN TO UNDERSTAND THAT THE RECORDS PERTAINING TO MY ACCOUNT WERE MISSING AND THAT MY BALANCE SHOWING IN MY ACCOUNT WAS NIL .
IT HAS BEEN ALMOST 5 YEARS NOW AND I AM STILL UNABLE TO TRACK MY MONEY .THE CASE IS NOW WITH THE GPO BHANDUP WHO TOLD ME YESTERDAY 27.08.09 THAT THE DADAR POST OFFICE ARE ADMITTING A LAPSE THAT THERE ARE NO FUNDS IN MY ACCOUNT BUT ARE NOT SAYING WHERE THE FUNDS ARE AND WHO HAS WITHDRAWN THE SAME .THE DADAR POST MASTER IS TO BLAME AND I HAVE BEEN ASKED TO SEE THE HEAD POSTMASTER OF MUMBAI NOW IN THIS REGARD .
THE ENTIRE CASE NO DDR/SBSO/10YR CTD 138302 S0809 DATED 05/06/2009 IS BEING SHIFTED TO THE HEAD POST MASTER OF MUMBAI CIRCLE .

I HOPE THAT THE MATTER IS RESOLVED AT THE EARLIEST AND JUSTICE BE RESTORED UPON ME . I AM NOW 68 YEARS OLD AND RUNNING PILLAR TO POST IS NOT WHAT I EXPECTED AT THIS AGE TO RETRIVE MY HARD EARNED MONEY

HELLO SIR


I have send the money order worth rs.500 vide EMOPNR NO.[protected] date[protected]
from charkhi dadri<127306>(haryana) to ghaziabad(u.p)[Rajesh soni B-99 P.O.chander nagar distt. ghaziabad] . but till now the aforesaid money order not receive my consant person you are resquest to please equre personel...


thanks

Sir,
I Niloy Panda. I have saving Bank account in Burdwan Head Post office - 713101.
My SB A/C No. is - 351991. My Balance is Rs.208 /-. I meet post master
for cheque book, Post Master tell me I did not get cheque book.But as per as POSB
Rules if minimum balance 100/- then client get check book . My balance is above one
hundread So, sir I asked you why I did not get pass book. So, sir I request you
please arrange my cheque book as early as possible.
Thanking you.

Yours Faithfully
Niloy Panda
Vill & P.O. - Kajora Gram
Dist. - Burdwan
West Bengal
713338
M.No.- [protected]
Email - niloy.[protected]@rediffmail.com

Dear Postal Team,

Today i received registred post with no RLAD A 2369, it was booked on hyderabad 11th August 2009, but this documents received by me today on 21st august, its already 10days over, howmany days to take one docuement from Hyderabad to Visakhapatnam?I am unhappy with ur serivce, do u no what document i received that cover, thats my appointment letter of Deccan Gramena Bank, its may suppose to joined on 17th of August, but it was reached me today means 21st August, Its too bad, if we will send by ordinary post it will take 24hours time to deliver, its toooo bad, better to improve ur serivce, there is a competition world private courier people are delivering with 24 hours, but u may taken 10days to deliver from Hyderabad to Visakhapatnam? Its feeling same or not?

Who will solve this problem, plz do needfull


Regards,

Anuradha Akula
[protected]

Hi,
I have sent a parcel to my sister in Chennai on[protected] from sanjay Place speed post office, Agra, containing a saree, two pearl necklace sets and bangles. But on receiving the parcel on[protected] the necklace sets were missing. I have submitted a complaint in this regard at Speed post office, Sanjay place, Agra.
I have asked the Counter man to make a speed post but he did a Registered post.Also the parcel when sent have been packed with black colored tape but on receiving it was found to be packed with brown tape.
The details of the reciept are as mentioned below:-
Registered post no: RP A 1805, OP-Code: RCS, to-Priyanka Raj, Chennai
The weight of parcel at the time of sending was 1178 grams while on receiving it was just 1140 grams.
The jeweleries lost were of value of Rs. 3000/- approx. Kindly help me out in this regard.
Looking forward for an early and positive response.

Thanking You.
Regards,
Shalini Singh

No Acknowledgemnet received
Sir,
I sent Register post on[protected] at LIC Division Post Offoce, Hyderabad-63. But not yet received any acknowledgemnet in this regard.The same was launched a complaint in writing also. In this also I am not getting any reply.
The deltails are:
REGISTER POST NO: RLAD A 204
Counter No:1, OP-Code:GCB
To:
Y.Nagamani, Saroor nagar, Hyderabad

Thanking you sir.

by
SIVA PRASAD G
503, Dooravani Enclave, Telephone colony, Road NO:1, Hyderabad-35

INDIA POST SPEED POST



Dear Sir,

I had posted a very important Official document for my Employer Head Office by IMS Speed Post on 6th August, 2009 from GPO, Kolkata for Mumbai from Kolkata. Unfortunately it has not reched the destined location and to add to my woes it seems to be non tracable even my the India Speed Post Mangers both in Mumbai and Kolkata. My Tracking number is EW[protected]IN .

Really don't know what to do next.

Please help if possible.
Thanks and regards.

SRABANTI SENGUPTA

INDIA POST SPEED POST Complaints - Late delivery of RAKHI (in 8 days) against their claim of 2 days


Late delivery of rakhi (in 8 days) against their claim of 2 days

I have sent rakhi through speed post on[protected] to Kolkata-700006 at my brother's address. The concerned officials on booking counter confirmed that normally the consignment is delivered on second day of booking, however, latest by 5th august' 2009 in this case, the packets would be delivered to respective recipient.

When I apprehended that may it be delayed as of regular complaints floating from different corners of Mumbai's people, they assured me that people are deployed on special duty for delivering such important consignments.

However, until Monday afternoon, the packet was not delivered. Only in late afternoon on[protected] at 04-30 P.M., did it reach the respective place.
AS informed to me---- by my brother, the addressee, he has put this time and his LATE DELIVERY REMARKS on receiving/acknowledgment-slip for future proof of the same.
Surprisingly, the post office which delivered this consignment has not put any date stamp, cleverly.
Not only this, the person who delivered the consignment, gave a rude reply that he is not concerned with delay and it is not only he ( my brother ) who is to be served on Rakhi-Day itself.

Had it been informed before that there is no guarantee to deliver the rakhi on time, I would have made some other arrangements?

You may understand the sorrow of a sister who had to cut a sorry figure for her rakhi could not reach her brother well in time.

I request you to look into the matter & do needful to compensate my mental distress.

Consignment Booking Nos. : SP_EM[protected] IN ((booked from counter No. 1, OP-Code:APM/ KALAMBOI 1, PIN 410218 )

I sent Rakhi to my brothers on 27th July from Indian Post's Speed post. I clearly mentioned Rakhi on the Envelope, so that postman see it and deliver it before 5th August at any cost. But it didn't happened. It didn't reach till date.
I choose Speed Post Because of time crunch, as Speed Post is the fastest service in Indian Post. It cost you more but it takes minimum time to deliver the post. But I think I was wrong.
This is first time in my 25 years life my brothers missed my Rakhi. Nobody can understand what I am feeling.
I want stringent action on this incident.

Speed post number is SP EN[protected]IN
Post Office: Secunderabad HO

Sir,
I had booked a regd. SPEED POST[Time bound i.e. must deliver on or before 16th July, 2009] parcel.Declaring "Application for the H.J.S-2009 i.e Higher Judicial services Uttrakhand. postmaster assured delivery positively by 15th July, 2009.Disclosed, its my lst oppurtunity in case not delivered in time, loss in lacs will be caused.On their positive oral gaurantee, I paid demanded consideration of Rs 34/- at 10:40 A.M on 13-07-09 due to deficiency and negligance in service of the post office department for not delivering a consignment within stipulated time as assured under its speed post service, postal department is liable for any deficiency in service or negligance.Department could be sadled with liability for non-delivery of postal article within the stipulated time.Yet, the speed post failed to deliver. on August 1st, 2009, to be specific, the packet was returned to the sender in an open and mutilated condition with the remark "recipient not accepted delivery on 20-07-09 by post man no. 13". What had happened to the mail during this time? . Even then, if the service was really ‘speedy’, it could have gone well in time. But that did not happen.Post official department person has caused the same fraudulently or by his wilful act or default.Therefore, the post office could not escape liability.when they specifically advertise and declare"Speed Post, the market leader in the domestic express industry, was started by Department of Posts in August 1986 for providing time-bound and express delivery of letters’ documents and parcels across the nation and around the world. In the past 20 years, it continues to be the market leader in the express industry with monthly volumes exceeding 1.4 crores.
Speed Post ushered in a new era when ‘One India, One Rate’ scheme was launched @ Rs 25 for all destinations across India, from Kashmir to Kanyakumari. Now, Speed Post delivers ‘Value for money’ to every one every where, delivering local Speed Post upto 50 grams @ Rs 12, inclusive of Service Tax. Walk into any of the Speed Post booking centres across the country and experience the ‘joy of communication’ ".
That due to their intentional malafide, farudulent, wilful fault or default, I have been denied opportunity to appear and avail the opportunity to be additional distt. Judge or in higher judicial services and expectations of my bright future and that of my family and children have been spoiled by the post officials.I have suffered great mental tortour, agony, harassment, financial loss and loss of professional time, more so it was my last opportunity, the damages for the same are though not countable, the same are limited to Rs 25 lacs within the jurisdiction of distt. forum.
That the distt. consumer redressal forum Una H.P has the jusdriction to try the complaint.The matter has been complained on 31st July, 2009 vide complaint no.[protected] at www.indiapost.gov.in/Ccc/PCData.aspx and reminder complaint dated 06-08-09 but all in vain.The post office dept. did not pay any heed and even have not dared to reply the same uptill now.
That the complaint is made in good faith and bonafidy manner.
It is therefore prayed that the Indian post office department may kindly be ordered to pay damages for their deficiency and neglegance in service due to their intentional malafide, fraudulent, wilful act or default
by not delivering the article in time as assured by their speed post service and causing loss to complainant to the tune of Rs 25 lacs and to compensate the complainant and to pay cost and expenses incurred and to be incurred in the cause including to and fro fare, lodging and boarding, expenses of litigation, including professional expenses from lower forum upto the tribunal or court of final judicature i.e till final realization of damages or payment of compensation by the postal department and any other further relief which the honourable court/tribunal deemfit to be awarded to the complainant in the interst of justice, good conscience and equity.

My speed post registration number is EN[protected]IN.
It was sent on 29th July from Hyderabad. The status shows its lying at GurgaonSPC since 30th of July.
Indian Postal Service speed post promise 3 days of delievery. Now its more then a week and I have not recieved my important post.
Kindly look in the matter

Hello Sir,
I am expecting a Registered Article from Hong Kong and the tracker number is: RA[protected]HK, dated 22 July 09, to Hyderabad, India. On the Hong Kong website the below status is found:

<B>"The item (RA[protected]HK) left Hong Kong for its destination on 26-Jul-2009"</B>

When checking the Indian website, there is no tracking available for this item. So I called up the Speed Post office and they gave me another number[protected] Registered Post Division. I've been trying this number for so many hours for the last two days. BUT I've not been successful in speaking to anyone out there.

1. I need to know the status of my parcel. Is there a website or a person whom I can get this information from?

2. Have I been given a number that is always left unattended, if Yes, why should the department spend money on using this phone?

Request you to kindly expedite this matter. Please call me on: +91-[protected] for any clarifications.

Cheers,
Uday

The Indian postal service claims to give a good service but what we get is only anxiety and frustration at our ends.I had recently posted a package code EK[protected]IN to Salt Lake, Kolkata from Bangalore on Aug1, 2009.They promised it would reach the destination by tuesday but it wasn't so.The package gets held up in Bangalore for more than 3 days, God knows why and in Kolkata yet another 2 Days and it still hasn't been delivered.If this is EMS, Speed post what happens to ordinary snail mail, a snail may reach its destination but the same cannot be said about our Great Postal Service.Call them on Hotline either nobody answers or a recorded message saying its busy.

Frustration, Anxiety persecution complex is what befits our Postal department

I was booked some important paper in Churchgate Post Office for Patna through Speed Post on 31.07.09. Speed Post No. is EM[protected]IN. But why is not reach on time and not display in track status of 4th and 5th August, 2009 on India Speed Post Site. Please take necessary action and inform me why has late.

Thanks,

Narendra Kumar
Churchgate, Mumbai.

The Head Post Master
General Post Office
Bistupur,
Jamsnhedpur - 831001

I would like to bring to your kind notice that I posted 2 envelopes (mentioning RAKHI on the top) through Gamharia Post Office, PIN: 832108, one for Noida and another for Pratapgarh by U.C.P. on[protected]. Both the envelopes have not reached their respective destination on[protected]Rakhi Festival day) after 10 days.

The citizens of India have a lot of faith in Postal Dept. Hope you will take required action so that such type of incident do not occur.