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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
Complaints 2694
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1513
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IndiaBulls reviews & complaints page 31

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R
Rohan383
Dec 28, 2021
Resolved
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Resolved

Name - Rohan Sahu
Contact - [protected]
UPI Ref. Id[protected]
I Paid My Dhani Due Payment 464 Via UPI and the transaction was successful. But it is not credited to the dhani app.
I have UPI reference id also.
I have also spoken to Paytm Support Care they said that the transaction is successful by our end.
+1 photos
Jan 31, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2021
IndiaBulls Customer Care's response
Dear Rohan,

We tried reaching out to you but were unable to connect with you on your number. pls leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

Mohit, Team Dhani.
I also same problem..I paid successfully bt payment not update in app

Paid dues but not credited to dhani account - Comment #3940799 - Image #0
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    D
    deepjayadar shetty
    Dec 27, 2021
    Resolved
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    Resolved

    Address: mira road mumbai

    Dear sir
    I foreclosed both dhani loan [account number given below ]
    loan no-1 foreclosure amount - 63100
    receipt no[protected] dated 13/09/20
    receipt no-[protected] dated 30/09/20 foreclosure amount 262000
    [1] loan account number IPERMUM05410888
    [2] loan account number IPERMUM01001530
    in september 2020
    but dhani collection team never show courtesy issuing NOC letter
    aftr many month follow up and branch visit and many calls they gave excuse only ..
    . iam following since one year for noc letter. i went andheri office then
    vidhyavihar office from last 5 month received 50 calls from dhani collection
    team gave 50 times receipt number requested for close, now i fed up.. i met maharastra collection head
    mr pankaj his number [protected]., then i called many times mr santosh manager
    arranged foreclose and who sent boy for collection
    payment his number [protected]. every month 2 times my ecs presenting .
    then bouncing per month total 2 loans 4 times minimum 25 times bounced
    avg 8000 cheque return charge i have to bear from my bank account .????
    now threating sms from dhani mr ashok lawyer .appointed,
    copy of message
    Dear DEEPAK KRISHNA SHETTY, Advocate Mr.Ashok Narwat has been appointed at Gurgaon,
    Haryana to file mandate/ cheque dishonor complaint case against
    you which may lead to punishment of two years Jail or fine of double
    the amount or both as you failed to clear the dues of your Dhani Loan
    . Contact [protected]-[protected] for settlement/ Payment OR visit
    I emailed twice above this matter in april and may month respectivly to dhani nodal officer.
    but they no fear to reply my mail. kindly look into the matter. other customer also dont be harrased like me threating sms my number registered number [protected] and number [protected]
    Jan 30, 2022
    Complaint marked as Resolved 
    IndiaBulls customer support has been notified about the posted complaint.
    Verified Support
    Dec 30, 2021
    IndiaBulls Customer Care's response
    Dear Deepjayadar Shetty, ,
    We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you. alternatively you may also write to us at [protected]@dhani.com or call us at[protected] . (Monday to Sunday, 8am to 8pm)

    Ronit, Team Dhani.
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      R
      Rishabh Babuta
      Dec 27, 2021
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      My PAN number has been used for a fraud loan
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        A
        Aniketdj
        from Akola, Maharashtra
        Dec 27, 2021
        Resolved
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        Resolved

        Hi
        I paid rent through phonepe of Rs 3484 using dhani freedom card on 25dec21 but transaction failed but same day money transaction seen as the amount had been refunded into the card but money not yet refunded and not reflecting in my dhani account.please help
        my mobile no. is [protected]
        +1 photos
        Jan 3, 2022
        Complaint marked as Resolved 
        I got refund thanks
        IndiaBulls customer support has been notified about the posted complaint.
        Jan 01, 2022
        Updated by Aniketdj
        Money was refunded from phonepe.. transaction I'd is T2112252201038835268111
        But the money is still not reflecting in dhani freedom card..please help
        Jan 01, 2022
        Updated by Aniketdj
        Dear sir,
        The all details about the refund was sent us by the merchant are as follows:
        Transaction id:NX21122518375285195332051
        Refund Transaction id:
        T2112252201038835268111
        Refund initiation date:25/12/2021
        Jan 01, 2022
        Updated by Aniketdj
        Dear sir,
        The all details about the refund was sent us by the merchant are as follows:
        Transaction id:NX21122518375285195332051
        Refund Transaction id:
        T2112252201038835268111
        Refund initiation date:25/12/2021

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          P
          Punam Kumari Sinha
          from Patna, Bihar
          Dec 27, 2021
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          Dhani is not crediting my refund for the cancelled orders.
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          Dec 28, 2021
          IndiaBulls Customer Care's response
          Dear Punam Kumari Sinha,

          We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks.

          Mohit, Team Dhani.
          Jan 17, 2022
          Updated by Punam Kumari Sinha
          My Refund is not credited. Please improve your Refund System.
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            S
            Shobha1990
            Dec 27, 2021
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            I cleared my dues still it is showing inactive. And I received massage stating you have outstanding amount. For which company say you have to pay in 3 Emi. And in app it is showing due 0. So what does it mean. Is this fraud. Kindly help me and active the amount as I'm a housewife and need this card for some important work.
            IndiaBulls customer support has been notified about the posted complaint.
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              V
              Vikashbolt
              Dec 26, 2021
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              I checked my cibil but i saw 2399, 2 loans showing in my cibil, but i had not taken any loan from this company, and showing current balance is 10726 and overdue 1378 and second loan showing of current balance 12147 and overdue 6309, please solve this issue this company missuing my pan card and defect my cibil score.
              +1 photos
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                P
                Pranav74
                from NEW DELHI, Delhi
                Dec 26, 2021
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                I had a freedom card with India Bulls Dhani. I paid all my dues on time and till now the same is not updated and they are charging me and affecting my CIBIL. I did gave a written complaint on their Twitter account but no resolution has been provided. Also their collections agents have mentally tortured me day Nd nite by calling and using abusive language.
                IndiaBulls customer support has been notified about the posted complaint.
                Dear Pranav,

                Let us know your concerns and we'll get back to you. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. Let us help you for a better experience. You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
                Thanks & Regards,

                Mohit, Team Dhani.
                Dear Pranav,

                Let us know your concerns and we'll get back to you. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. Let us help you for a better experience. You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
                Thanks & Regards,

                Mohit, Team Dhani.
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                  A
                  Anirudh Jain26
                  Dec 26, 2021
                  Resolved
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                  Resolved

                  Address: Raipur

                  Hi ..please confirm why subsidy Rs 235068/- is mentioned as CLSS (Addback) in foreclosure letter sent by you on 22 Dec 21 due to which fore closure charges increase to 2.71Lac..please revert .. foreclosure letter attached..

                  Also check the foreclosure letter sent by you on 8th Sep 21 10:59..in which total payable amount is rs 1850141 only...

                  Please correct this and send correct foreclosure letter ASAP.

                  Loan No HHLRPR00416354.

                  Contact [protected]
                  +2 photos
                  Feb 2, 2022
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Dec 26, 2021
                  Updated by Anirudh Jain26
                  Hi ..please confirm why subsidy Rs 235068/- is mentioned as CLSS (Addback) in foreclosure letter sent by you on 22 Dec 21 due to which fore closure charges increase to 2.71Lac..please revert .. foreclosure letter attached..

                  Also check the foreclosure letter sent by you on 8th Sep 21 10:59..in which total payable amount is rs 1850141 only...

                  Please correct this and send correct foreclosure letter ASAP.

                  Loan No HHLRPR00416354.

                  Contact [protected]
                  Verified Support
                  Dec 30, 2021
                  IndiaBulls Customer Care's response
                  Respected Sir,

                  Greetings from Indiabulls!

                  We understand that our team had shared all the requisite information pertaining to your concern via mail. Furthermore, you can write to us at [protected]@indiabulls.com or call on the toll free number[protected] for any assistance required.

                  Regards,
                  Indiabulls Housing Finance Limited.
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                    S
                    Shashank Rakesh Dutta Mishra
                    Dec 26, 2021
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                    Thier is personal loan showing in my cibil I haven’t bot taken any loan if their is any one chrcking this complain contact me if it’s showing any amount i want to pay but I haven’t taken any loan from ivl finance totally fake company making people fool
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                      Y
                      Yeddula Ramachandra Reddy
                      Dec 25, 2021
                      Resolved
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                      Resolved

                      I've done a transaction on Mobikwik using Dhani One Freedom Card and transaction failed but money has been debited. I've been harrassed to pay the EMI and refund has not been credited yet.
                      +2 photos
                      Jan 29, 2022
                      Complaint marked as Resolved 
                      Resolved after 30 Days of Struggle.. Finally Thanks To your wonderful team..✌️
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 28, 2021
                      IndiaBulls Customer Care's response
                      Dear Yaddula Ramachandra Reddy,

                      We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                      Mohit, Team Dhani.
                      Dec 29, 2021
                      Updated by Yeddula Ramachandra Reddy
                      What kind of excuse do you even ask..!?

                      Customer support called me and asked to wait 30 days for refund and in mail you've stated 7-10 days..Take years to refund and harass me to pay EMI for the amount not settled to anyone..Well-done Team Dhani..Keep Up the worst service...🙌🏻👏👏
                      Dec 29, 2021
                      Updated by Yeddula Ramachandra Reddy
                      Do You Even follow RBI guidelines being an NBFC..
                      Jan 01, 2022
                      Updated by Yeddula Ramachandra Reddy
                      Your company can be rated No1 in worst way of communicating with a customer and worst way of speaking to a customer and giving useless...

                      I request people seeing this comment to stop using this nonsense app..unless until they understand the value of a customer..
                      Verified Support
                      Jan 01, 2022
                      IndiaBulls Customer Care's response
                      Dear Yaddula Ramachandra Reddy,

                      We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                      Neha, Team Dhani
                      Jan 12, 2022
                      Updated by Yeddula Ramachandra Reddy
                      No one is in touch with me and there's no refund yet.. Am I a fool🤔 writing multiple times and getting the same reply.. With no contact from your team..
                      Verified Support
                      Jan 21, 2022
                      IndiaBulls Customer Care's response
                      Dear Customer,

                      Our team tried to contact you but could't get through. We request you to provide an alternate number one of our representatives will contact you shortly in this regards.

                      Neha, Team Dhani
                      Jan 23, 2022
                      Updated by Yeddula Ramachandra Reddy
                      You can contact me on the same registered number..I didn't recieve any call from your side..Call me immediately it's almost 30 days as of today..
                      Jan 25, 2022
                      Updated by Yeddula Ramachandra Reddy
                      Hey Fraud App support.. Where is the resolution..you asked me to wait for 30days for refund and it's Day31.. Now you expect me to wait for an year for refund..😌..Have some commonsense and act with your customers.. Didn't Provide the refund even after 30days and demanding for emi payment.. I'm gonna file a lawsuit and harassment related case on your company..Get Ready..Useless DhaniPay..

                      #Fraud App
                      #Dhani Pay
                      Jan 26, 2022
                      Updated by Yeddula Ramachandra Reddy
                      Now Fraud App...No Refund Provided yet for the transaction that had failed a month ago where the merchant has already initiated the transaction immediately after the failure of transaction and this useless DhaniPay support has told me to wait for 30days for refund and now it's more than 30days and now they expect me to wait for one year and pay the EMI for unused transaction of mine..People reading this complaint please stop using dhani pay immediately.. because you don't know if it takes months or years for a refund if the transaction fails and you have to pay the emi for the failed transaction even..So stop using this ### all..#Fraud App#Bakwass Dhani Pay #Chor Dhani Pay#No Resolution provided from 32Days

                      Great CUSTOMER Support Dhani Pay..Have shame on your face for this kind of service...#Uselss CUSTOMER Support of Dhani Pay
                      Dear Yaddula Ramachandra Reddy,

                      Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.

                      Mohit, Team Dhani.
                      Yeddula Ramachandra Reddy's [Complaint's author] reply, Dec 30, 2021
                      No resolution provided

                      #worst service
                      #Dhani Pay
                      Dear Yaddula Ramachandra Reddy,

                      We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

                      Neha, Team Dhani
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                        P
                        Pradip9334
                        from DHANBAD, Jharkhand
                        Dec 24, 2021
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                        . I create a watsapp group for this if anybody want to add this and fight fraud against this company please message me on this no. 952II524I2.
                        Ivl finance ltd company personal loan show in my credit score
                        Thier is personal loan showing in my cibil I haven’t bot taken any loan if their is any one chrcking this complain contact me if it’s showing any amount i want to pay but I haven’t taken any loan from ivl finance totally fake company making people fool
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                          J
                          Jaipal Reel
                          Dec 24, 2021
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                          Thier is personal loan showing in my cibil I haven’t bot taken any loan if their is any one chrcking this complain contact me if it’s showing any amount i want to pay but I haven’t taken any loan from ivl finance totally fake company making people fool
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                            A
                            anand vastava
                            from Pithampur, Madhya Pradesh
                            Dec 24, 2021
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                            Address: PITAMPUR MADHYA PRADESH

                            I have also presented all the documents, yet I have not been given a letter by removing subsidy amount from the fore closer letter so far.I have been mailed and talking to India Bulls from 17/12/2021 to till now but still I have not been given my for closer letter to the PMAY SUBSIDY Remove.
                            IndiaBulls customer support has been notified about the posted complaint.
                            Dear Anand Vastava,

                            We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                            Jatin, Team Dhani
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                              G
                              Gk Gamas
                              Dec 23, 2021
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                              I dont take any loan from ivl finance ltd but in my credit report its showing 4298/-Rs from ivl finance..
                              In my credit report showing pending payment from last 90 days this is imapacting my credit score...
                              I dont know why this guys are doing fruds like this...
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                                M
                                Megavath ragya
                                Dec 23, 2021
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                                Website: Consumercomplaint.in

                                I don’t have loan in ivl finance Ltd but it’s more than 50000 loan in my cibil report my cibil is decreasing due to fake loans
                                +1 photos
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                                  T
                                  tukai1980
                                  from Howrah, West Bengal
                                  Dec 22, 2021
                                  Resolved
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                                  Resolved

                                  Hi,
                                  I am from howrah named Manish Chakraborty and using your freedom one card for a long tine. My card details as mentioned bellow:

                                  Card No : [protected]
                                  Registered mobile no.: +91 [protected]

                                  Several tinems i have consumed your credit line and paid it back, but last 3 months i lost my job and was not able to pay your dues properly. Now my total overdue is showing is Rs. 9607/- only. Whereas in this dificult financial situation i have already paid Rs. 2000/- only on last 4th of december 2021 which shows my good intention i hope. Some recovery agent named Pijush Mukherjee (Mobile no: [protected]) came to my home and with his forcefull atitude threatened me that if i dont pay the rest amount by 24th December 2021, He will come again and create a chaos infront of my house to hamper my socioal dignity.

                                  I just need more 15 to 20 days to arrange the rest of amount to pay. Now if you please give me this period and set me free from this problem i shall be greatful to you.

                                  As a under treatment petient of Instute of psychiatry for anxiety and depression i am not fit for facing this type of situation as well.

                                  Thanks and Regards
                                  Manish Chakraborty
                                  manish.[protected]@gmail.com
                                  Feb 2, 2022
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 24, 2021
                                  IndiaBulls Customer Care's response
                                  Dear Customer,

                                  We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                                  Jatin, Team Dhani
                                  Verified Support
                                  Dec 31, 2021
                                  IndiaBulls Customer Care's response
                                  Dear Customer,

                                  Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                                  Neha, Team Dhani
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                                    C
                                    chitrarajkumar
                                    Dec 22, 2021
                                    Resolved
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                                    Resolved

                                    Iam chitra i got a call from dhani to pay the settlement amount i paid the amount and shared the screenshot with them till now my loan is not closed daily i got a call from them to pay the amount now again i paid the amount on december 18th still they not closed the loan and not provided the noc
                                    +2 photos
                                    Feb 6, 2022
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 24, 2021
                                    IndiaBulls Customer Care's response
                                    Hi Chitraraj Kumar,

                                    Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                                    Jatin, Team Dhani
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                                      S
                                      Sunilseemavat
                                      Dec 22, 2021
                                      Resolved
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                                      Resolved

                                      I have activated freedom card credit of 50000 and i have charged monthly subscription fee of 900rupees so i paid that amount . But after that I don’t want to use that credit limit so i cancelled my plan and blocked the card, but now i got a msg that i have a due of amount 5844. So i call to customer service and told about it so they told me that pay that due charges and i will got my money back in wallet. So i made payment of that due amount. After that i was not get any case back so again call to customer care so they told me that i will not got any cash back . So please resolve this issue as soon as possible.
                                      +1 photos
                                      Feb 1, 2022
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 24, 2021
                                      IndiaBulls Customer Care's response
                                      Dear Sunil Seemavat, .

                                      We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                                      Jatin, Team Dhani
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                                        S
                                        Snas1234
                                        Dec 22, 2021
                                        Resolved
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                                        Resolved

                                        Amount refunded from the Zomato app on 07/12/2021 but not credited in my wallet by dhani team
                                        +1 photos
                                        Feb 7, 2022
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 24, 2021
                                        IndiaBulls Customer Care's response
                                        Dear Customer,

                                        We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                                        Jatin, Team Dhani
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