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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
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IndiaBulls reviews & complaints page 30

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Mohammad Aamir Raza
from Kolkata, West Bengal
Dec 31, 2021
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I Have A Proof Of Dhani Payment Gateway Which Is RAZORPAY And This Is The Payment I'd( pay_Idk4eiWdGoEdrh ) Of My Payment Of Credit Dues. Your Customer care executives Never Recieves Calls And I Can Go To At Any Extend Far As Much As I Can. Worst Experience From IndiaBulls Dhani . Activate My Daily Credit Limit And Remove That Due Amount Which Is Fake.
My Name Is Mohammad Aamir Raza, And Because Of This Issue My CIBIL SCORE Would Be Decrease. And I Can't Afford This. Respond Through Mail Quick As Possible. And Do Check Photos For Your Intelligence Executives.
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    Mohammad Aamir Raza
    from Kolkata, West Bengal
    Dec 31, 2021
    Resolved
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    Resolved

    Today I Have Cleared All the dues of 443rs and My Credit Limit Is Still Inactive, infact they are again asking for dues which I had already given my money has been debited from the account and they still asking for 443rs due amount . Sorry But This Ain't Going To End Here, I'm Going To File A Complaint. Worst Experience Ever. If You Not Activating My Daily Credit Limit Then I Want A Refund For That 443rs Amount That I Have Already Cleared.
    +2 photos
    Mar 7, 2022
    Complaint marked as Resolved 
    IndiaBulls customer support has been notified about the posted complaint.
    Verified Support
    Dec 31, 2021
    IndiaBulls Customer Care's response
    Dear Mohammad Aamir Raza,
    We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
    Neha, Team Dhani
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      V
      veera283
      Dec 31, 2021
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      Today i have checked my cibil score in bankbazzar.com so that i got know the issue of personal loan actived by ivl finance ltd on 31-oct-2021.

      which i did not take the load from ivl finace ltd below are details they mentioned

      AccountNumber:CL23025633

      current balance :27490
      sactioned amt:2500
      amount overdue 833
      +1 photos
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        A
        Anandchowdary Dodda
        Dec 30, 2021
        Resolved
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        Resolved

        My dhani Freedom Card is not yet received after the message i recived that it has been dispatched neither the tracking number was sent for me to track it. the customer care line also never gets connected.
        when it gets connected they only say that i will receive it and to be patient.
        Feb 9, 2022
        Complaint marked as Resolved 
        IndiaBulls customer support has been notified about the posted complaint.
        Verified Support
        Dec 30, 2021
        IndiaBulls Customer Care's response
        Dear Anandchowdary,

        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

        Neha, Team Dhani
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          K
          Khan Naimuddin
          from Ghaziabad, Uttar Pradesh
          Dec 30, 2021
          Resolved
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          Resolved

          Address: INDIABULLS housing finance limited F-205, 2ND FLOOR, ADITYA PLAZA 2, Sector 14, Kaushambi, Ghaziabad, Uttar Pradesh 201011

          Hi ..please confirm why subsidy Rs 271264/- is mentioned as CLSS (add back) instead of Rs.267180/- in foreclosure letter sent by you on 23 Dec 21 due to which fore closure charges increase to 2.71 Lac..please revert .. foreclosure letter attached..

          Note:- If this benifit every indian citizen got through PMAY subsidy, why INDIABULLS has add back in foreclosure now.??

          Yesterday I have visited in Kaushambi branch they give a printout with reason ( not validated ) mention in attached .

          If not validated, than why subsidy ammount released in 2019.

          Also check the foreclosure letter sent by you on 23rd Dec 2021, 23:32..in which total payable amount is rs 1482077.96 which is increasing 2.71 Lac due to CLSS (add back)

          Please correct this and send correct foreclosure letter ASAP.

          Loan No:- HHLDMT00460997
          +2 photos
          Jan 19, 2022
          Complaint marked as Resolved 
          Thanks, as per my complaint 2.71 Lac add back which was added in my fourcloure . Now they waved off Thanks alot
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          Jan 20, 2022
          IndiaBulls Customer Care's response
          Respected Sir,

          Greetings from Indiabulls!

          We understand that our team had shared all the requisite information pertaining to your concern via mail. Furthermore, you can write to us at [protected]@indiabulls.com or call on the toll free number[protected] for any assistance required.

          Regards,
          Indiabulls Housing Finance Limited.
          Feb 16, 2022
          Updated by Khan Naimuddin
          Thanks alot
          I'm awaiting for solution...if PMAY benifits everyone has got from GOVERNMENT.

          than INDIABULLS HOUSING FINANCE LIMITED why taking it back ???
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            A
            Achuzzznanduzzz
            from Alappuzha, Kerala
            Dec 29, 2021
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            I didn't get any loan from IVl finance.but my cibil status shows pending in the IVl finance limited.i need detailed report about the loan
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              S
              Sathish Pedhuri
              Dec 29, 2021
              Resolved
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              Resolved

              Some fraudster had taken loan on my name just by providing half kyc documents and wrong mobile and address. Dhani has tagged the loan to my pan. I have complained to dhani ombudsman and support. But they are not taking any action. They are in turn asking my proofs to that they can update the correct address in my cibil.
              Feb 11, 2022
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Dec 30, 2021
              IndiaBulls Customer Care's response
              Dear Sathish Pedhuri,

              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

              Neha, Team Dhani
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                B
                Balukv
                from Vaniyambadi, Tamil Nadu
                Dec 29, 2021
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                Loan no Cl21311069 loan was not taken by me in ivl finance my name is thangabalu itz showing in my credit score please enquire it and remove it
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                  R
                  Renukadev VM
                  from Coimbatore, Tamil Nadu
                  Dec 29, 2021
                  Resolved
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                  Resolved

                  I have One Freedom Card from Indiabulls Dhani, Every month 26th They Convert my Freedom card Spend into Credit Loan and I have to pay back as 3 EMI's. They will directly Deduct from My bank account on 5th of Every month. Last Month They Wrongly Calculated the Transaction instead of Rs.16, 500 and Created Loan for Rs.22, 965 (Loan id- HLKVID6JLFNWJRX) . So I didn't pay the EMI and Asked them to Correct my Loan amount and then I will pay. I raised complaint Via email and Contacting their customer care. Finally i got call from their team to revise my Loan amount.T hey updated the Loan Amount to Rs.16, 500 and send payment link to make Revised EMI amount. In-between Two Recovery Agents come to my residence without informing me When i am at my office.They Spoke abusively to my neighbor and Called me via neighbor phone.I explained them that there was a mistake in my loan and i raised complaint in DHANI and its under process. But they are not ready to listen and asking me to pay Loan amount again and again and shouting infront of all of my neighbors, They didn't stop witht that, They went to my Hubby's Mothers residence by Showing our proofs to that Area people. Finally they met my Sister in law and Spoke to her abusively like giving warning using Bad words and Shouting, Everyone gathered infront of her house and it was very shamefull moment for us. I will file an FIR against both of them if they not appologise to us . This is unacceptable Behaviour from Dhani Recovery Agents. Dhani India Bulls should take action againt them. I will not stop untill they take action proper action.
                  Mar 10, 2022
                  Complaint marked as Resolved 
                  My complaint not resolved yet
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 29, 2021
                  IndiaBulls Customer Care's response
                  Dear Renukadev,

                  Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.

                  Thanks & Regards,
                  Ronit, Team Dhani.
                  Dec 30, 2021
                  Updated by Renukadev VM
                  Dear Dhani, I sent you above complaint via m.me/dhaniapp including my account details, please take proper action
                  Verified Support
                  Jan 01, 2022
                  IndiaBulls Customer Care's response
                  Dear Renukadev,

                  we regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                  Neha, Team Dhani
                  Mar 10, 2022
                  Updated by Renukadev VM
                  Dhani did not call me and no action taken so far, how can you mark this complaint as Resolved?
                  Verified Support
                  Mar 11, 2022
                  IndiaBulls Customer Care's response
                  Hello Renukadev,

                  We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                  Neha, Team Dhani
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                    M
                    Manoj chauhan chauhan
                    from Delhi, Delhi
                    Dec 28, 2021
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                    Address: Delhi

                    Pls mail to cibil [protected]@cibil.com
                    My pen no BCZPK0502P manoj kumar chaUhan pls remove my cibil equary which is not by me I am giving details pls remove this entry by automatic application not by me pls remove from my cibil Due to this my cibil score bad thank u Details 1 Ivl finance ern no[protected]
                    Date 30/09/2021
                    Details 2 paysence ern[protected] date 2020
                    Details 3 I'vl finance ern[protected]
                    Date 30/09/2019
                    Details 4 ivL finance
                    Ern[protected]
                    30/09/2019
                    Details 5 ivL finance ern no [protected] date 1/09/2019
                    Deatals 6 ndx ern[protected]
                    Date 27/09/2021

                    Details ern[protected]
                    Date 23/05/2021

                    On Mon, 27 Dec 2021, 11:34 manoj chauhan, wrote:
                    Show quoted text
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                      R
                      Riya19
                      Dec 28, 2021
                      Resolved
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                      Resolved

                      Hi,
                      I am from Howrah named Riya Das and I have been using your one freedom card for a long time. My card details as mentioned below :
                      Card no- [protected].
                      Registered mobile number - [protected].
                      Several times I have consumed your credit line and paid it back, but in the last 3 months I lost my job and I also had an accident in which my leg was in injured and I had to take bed rest for about 15 days. Now my over due is Rs. 5534/-only. I falled my commitment due to a critically difficult financial situation.
                      Your recovery agent named Avinandan ( phn no- [protected])and Bibha Chowdhury (no-[protected]) had talk with me and forcing me mentally to pay the full amount immediately but now I need just 15 to20 days more to arrange the amount to pay.
                      Now if you please give me this period and set me free from this problem I shall be grateful to you.

                      Thanks and Regards
                      Riya Das
                      [protected]@gmail.com
                      Phn no- [protected].
                      Feb 11, 2022
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 30, 2021
                      IndiaBulls Customer Care's response
                      Dear Riya,

                      We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

                      Ronit, Team Dhani.
                      Verified Support
                      Dec 30, 2021
                      IndiaBulls Customer Care's response
                      Dear Riya,

                      Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                      Neha, Team Dhani.
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                        V
                        Vishu Dutta
                        Dec 28, 2021
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                        I have never used IVL FINANCE LTD app or anything to take loan and here on my cibil score it shows an outstanding loan amount on my report which I have not taken
                        +1 photos
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                          P
                          Priyanshu dora
                          Dec 28, 2021
                          Resolved
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                          Resolved

                          Address: Mumbai

                          I have cleared all my due but they can't update rs 25000 it's show rs 24989 that's why I am unable to cancel my card plan. They charge me 589 in every month since September 2021. After 35 complain 30/35 email they can't solve this problem. Every time I call they tell wait for 2/3 days. They destroyed my civil score ruined my career. If I don't pay subscription charge they torture me, life threatening msg call, effects my mental health. I have cleared everything but don't know why they can't update full credit balance. It's been a 4 month they can't solve my problem .this is ridiculous.
                          Feb 16, 2022
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 30, 2021
                          IndiaBulls Customer Care's response
                          Dear Priyanshu,

                          We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.

                          Thanks,
                          Ronit, Team Dhani.
                          Dec 30, 2021
                          Updated by Priyanshu dora
                          [protected] contact me. It's been a four year Now.. Your team can't solve my problem till date. Ridiculous app and service.
                          Verified Support
                          Jan 01, 2022
                          IndiaBulls Customer Care's response
                          Dear Priyanshu,

                          We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                          Neha, Team Dhani
                          Verified Support
                          Jan 03, 2022
                          IndiaBulls Customer Care's response
                          Dear Priyanshu,

                          We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                          Neha, Team Dhani
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                            R
                            Reshma Jagtap
                            Dec 28, 2021
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                            I can't not give a loan in ivl but in ivl cibil score card give me loan they attempt a cibil score is low plz help me I not get a loan
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                              B
                              Bawa Giri
                              Dec 28, 2021
                              Resolved
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                              Resolved

                              Address: Pippal kheri

                              Sir, I have facing issue related Dhani account. I already deactivated card and inactive all the service in march month june -21 and already closed auto debit mode from my side because i dont want to use dhani one freedom card and I never taken any services of dhani one freedom card at all but after that dhani mention every month subscription charges.

                              i have already mail to dhani customer care and provide all supporting document but he dont close my account.

                              Loan Account Number: CL14113608

                              Kindly stop these type of scams.

                              Regards

                              Vikram
                              [protected]
                              +5 photos
                              Feb 8, 2022
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 29, 2021
                              IndiaBulls Customer Care's response
                              Dear Vikram,

                              We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                              Ronit, Team Dhani.
                              Dec 31, 2021
                              Updated by Bawa Giri
                              Dear sir,

                              issue is still pending, account not close and monthly charge continue run.

                              Regards

                              Vikram
                              Verified Support
                              Jan 02, 2022
                              IndiaBulls Customer Care's response
                              Dear Vikram,

                              We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                              Neha, Team Dhani
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                                D
                                Daniel Zeshurun
                                Dec 28, 2021
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                                Hi sir I want to know details of my loan it show I borrow money from u I need a detail information it affects my cibil score and that loan isn't traction to me
                                +1 photos
                                31-oct-2021 (sunday) who provided loan on sunday

                                i also have same issue
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                                  D
                                  Daniel Zeshurun
                                  Dec 28, 2021
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                                  I want to know dull details of the loan and when it take and which payment u send when I bought I want know those detail it affects my cibil score
                                  +1 photos
                                  lvl finance limited-i did not take the personal loan in ivl finance limted on 16/09/2021
                                  My name is Hareswar boro today I have checked my cibil score in bank bazer. Com so that I got know the issue of 2 personal loan actived by ivl finance limted on 16/09/2021
                                  Which did not take the personal loan ivl finance limted below are account number no not open only for digits open

                                  I know to know my details of the loan - Comment #3941706 - Image #0
                                  I know to know my details of the loan - Comment #3941706 - Image #1
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                                    D
                                    Daniel Zeshurun
                                    Dec 28, 2021
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                                    I didn't buy ur loan but iy cibil it show opened I want to know details of information
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                                      A
                                      anand vastava
                                      from Pithampur, Madhya Pradesh
                                      Dec 28, 2021
                                      Resolved
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                                      Resolved

                                      Address: pithampur indore

                                      हम 17 /12/2021 से इंडिया बुल्स से मेल पर फोरक्लोज़र लेटर मांग रहे है फोरक्लोज़र लेटर हमे अभी तक नहीं मिला है इंडिया बुल्स की टीम ने जो भी डॉक्यूमेंट हमसे मगे है हमने सबमिट करे है, उसके बाद भी हमे कल मेल पर कहा जा रहा है की आप ब्रांच में आये जबकि ब्रांच यहाँ से ५०कम दूर है जो की हम नहीं जा सकते है, क्युकी हमे ऑफिस से छूटी नहीं मिल रही है.
                                      इतने दिनों से हमे मेल पर कहा जा रहा है आपकी कम्प्लेन अंडर प्रोसेस है फिर आज क्यों हमे फिर से ब्रांच में डॉक्यूमेंट जमा करने के लिए कहा जा रहा है जबकि सभी डॉक्यूमेंट हम मेल पर दे चुके है.
                                      Feb 15, 2022
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 28, 2021
                                      IndiaBulls Customer Care's response
                                      Respected Sir,

                                      Greetings from Indiabulls!

                                      We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can assist you better.

                                      Regards,
                                      Indiabulls Housing Finance Limited.
                                      Dec 29, 2021
                                      Updated by anand vastava
                                      My complaint not resolve
                                      Verified Support
                                      Dec 30, 2021
                                      IndiaBulls Customer Care's response
                                      Respected Sir,

                                      Greetings from Indiabulls!

                                      We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can assist you better.

                                      Regards,
                                      Indiabulls Housing Finance Limited.
                                      Dec 31, 2021
                                      Updated by anand vastava
                                      LOAN ACCOUNT NO HHLPTH0393941.

                                      MY CONDUCT NO:- [protected], [protected].

                                      REGARDS,
                                      ANAND VASTAVA
                                      Verified Support
                                      Jan 06, 2022
                                      IndiaBulls Customer Care's response
                                      Respected Sir,

                                      Greetings from Indiabulls!

                                      We understand that our team have contacted you and have addressed your concern. Furthermore, you can write to us at [protected]@indiabulls.com or call on the toll free number[protected] for any assistance required.

                                      Regards,
                                      Indiabulls Housing Finance Limited.
                                      My problem not solve we are casing to continue customer care 17 dec to till now but my problem not resolve..
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                                        R
                                        Rohan383
                                        Dec 28, 2021
                                        Resolved
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                                        Resolved

                                        Name - Rohan Sahu
                                        Contact - [protected]
                                        UPI Ref. Id[protected]
                                        I Paid My Dhani Due Payment 464 Via UPI and the transaction was successful. But it is not credited to the dhani app.
                                        I have UPI reference id also.
                                        I have also spoken to Paytm Support Care they said that the transaction is successful by our end.
                                        +1 photos
                                        Jan 31, 2022
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 29, 2021
                                        IndiaBulls Customer Care's response
                                        Dear Rohan,

                                        We tried reaching out to you but were unable to connect with you on your number. pls leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                                        Mohit, Team Dhani.
                                        I also same problem..I paid successfully bt payment not update in app

                                        Paid dues but not credited to dhani account - Comment #3940799 - Image #0
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