They gave me a credit of Rs.25, 000. And I've paid 23, 351 already, but it is showing that I still have Rs. 18, 000 due. What I don't understand the math is that how can it be possible? If the credit limit was Rs. 25, 000 of which I've almost paid Rs.23, 000. They are charging late fee on dues that's already paid. I spoke to the customer service they said I used Rs.20, 000. Most of the time it's unreachable. I even wrote them so many mails. The only reply I get is that I haven't paid the loan. They don't provide proper service and gives inadequate responses. But I recieve calls everyday for repayment. Even on Sundays and holidays.
Feb 13, 2022
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2022
IndiaBulls Customer Care's response Dear Customer,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani