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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
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IndiaBulls reviews & complaints page 28

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M
from Mumbai, Maharashtra
Jan 8, 2022
Resolved
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Address: Mumbai

I have not activated dhani one freedom card still dhani is charging money 1250 as card interest. I have not used the card nor made any transaction through it. But dhani customer care representative told that I did transaction. What is happening with them.
Nobody should ever take loan or any other cards from Dhani. Your life will be in trouble.

Also customer care representatives are calling many times. Not good way doing business.

Seriously company management have to think about that.
Mar 14, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2022
IndiaBulls Customer Care's response
Dear Mandar,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Neha, Team Dhani
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    L
    Lakshman925
    Jan 8, 2022
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    Address: Vijayawada
    Website: Nil

    My name lakshman
    [protected]
    g.v.[protected]@gmail.com
    I don't not take any loan from ur company
    In Paisa bazaar they show loan to my account
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      R
      Rahul Singhf
      Jan 8, 2022
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      Hhfdxg
      IndiaBulls customer support has been notified about the posted complaint.
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        J
        Jalapeno
        from Kolkata, West Bengal
        Jan 7, 2022
        Resolved
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        Resolved

        They gave me a credit of Rs.25, 000. And I've paid 23, 351 already, but it is showing that I still have Rs. 18, 000 due. What I don't understand the math is that how can it be possible? If the credit limit was Rs. 25, 000 of which I've almost paid Rs.23, 000. They are charging late fee on dues that's already paid. I spoke to the customer service they said I used Rs.20, 000. Most of the time it's unreachable. I even wrote them so many mails. The only reply I get is that I haven't paid the loan. They don't provide proper service and gives inadequate responses. But I recieve calls everyday for repayment. Even on Sundays and holidays.
        +3 photos
        Feb 13, 2022
        Complaint marked as Resolved 
        IndiaBulls customer support has been notified about the posted complaint.
        Verified Support
        Jan 09, 2022
        IndiaBulls Customer Care's response
        Dear Customer,

        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

        Neha, Team Dhani
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          V
          Vivektkd29
          from Jabalpur, Madhya Pradesh
          Jan 7, 2022
          Resolved
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          Resolved

          Am transfer money 5, 000/- from dhani wallet to bank account but amount was not credit so please solve the issue and please credit amount as soon as possible. Please find transaction slip details below or give me a call from your support team.
          +2 photos
          Feb 15, 2022
          Complaint marked as Resolved 
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          Jan 08, 2022
          IndiaBulls Customer Care's response
          "Hello Vivek,

          Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.

          Jatin, Team Dhani"
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            H
            hemanthakumar146
            from Hyderabad, Andhra Pradesh
            Jan 6, 2022
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            In my cibil report there are unknown loans from IVL Finance Ltd., and IDFC Bank and INDIAASSET, please solve my problem about that unknown loans, please do ASAP
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              M
              Mukul Musale
              Jan 6, 2022
              Resolved
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              Resolved

              My name is hari rajaram patil I have applied for dhani freedom card ihave upload all necessary documents which you have asked for
              But still my card is not approved
              My registered number is - [protected]
              Feb 14, 2022
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Jan 08, 2022
              IndiaBulls Customer Care's response
              Dear Mukul Musale,

              We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

              Jatin, Team Dhani
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                A
                Aditya9939
                Jan 6, 2022
                Resolved
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                Resolved

                Sir I just open a account in dhani and I first send 235 rs to dhani to activate my credit limit and money deducted from my account but my credit limit is not activated it keeps showing me to activate credit limit send 235 rs..
                My registered mobile number is [protected]

                Plz help me with this...
                Feb 28, 2022
                Complaint marked as Resolved 
                IndiaBulls customer support has been notified about the posted complaint.
                Verified Support
                Jan 09, 2022
                IndiaBulls Customer Care's response
                Dear Aditya,

                Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                Neha, Team Dhani
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                  D
                  Dilip Muralidhar MV
                  Jan 6, 2022
                  Resolved
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                  Resolved

                  Hi Sir,

                  I want to foreclose my Dhani Credit Line but I'm not able to close it, I had written multiple emails and messaged on the support chatbox but have not received any reply

                  Credit Limit ID - CLKUA3XETMHAT3H
                  Agreement ID[protected]
                  Feb 8, 2022
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 07, 2022
                  IndiaBulls Customer Care's response
                  Dear Dilip Muralidha,

                  Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                  Jatin, Team Dhani
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                    K
                    kumbha pothuraju
                    Jan 6, 2022
                    Resolved
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                    Resolved

                    Address: road number 1,jubilee hills,hyderabad
                    Website: indiabulls finance company

                    I have applied a personal loan 250000 rs in indiabulls finance company. they asked 4500 rs for the purpose of insurance, i paid that amount.after that they ask 7500 rs for TDS CHARGES, i paid that amount also.after that 11250rs for NOC FROM RBI i paid 4000 rs .i cant pay remaining amount.after that they are not responding to me.total i have pay 16000 rs.i want my money back.so please help me sir.thank you.
                    +5 photos
                    Feb 11, 2022
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
                    Jan 06, 2022
                    Updated by kumbha pothuraju
                    please help me sir as early as possible
                    Verified Support
                    Jan 09, 2022
                    IndiaBulls Customer Care's response
                    Dear Kumbha Pothuraju,
                    We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
                    Thanks,
                    Neha, Team Dhani
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                      A
                      Adv.TS
                      Jan 6, 2022
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                      Dear IVL Team,
                      Why is IVL Loan amount of Rs.778 showing on my cibil record, when i have not taken any loan from your company.

                      If this is related to dhani loans then please check your records that i have closed my account couple of months back after clearing all your made up dues.

                      I spoke on customer care and mailed request for closure of my account. The team informed me on mail that the account has been closed.

                      Kindly resolve this issue and delete/close my account immediately.

                      thanks
                      Tarun Sharma
                      [protected]
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                        D
                        Dayaprasad
                        from Sujangarh, Rajasthan
                        Jan 5, 2022
                        Resolved
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                        Resolved

                        Address: Udyog vihar ,gurugram 122016

                        Sir, i have activate dhani freedom card april last year, i have paid all emi time to time but card is blocked show due, i have complaint costumer care and paid advance emi but emi refund and card is not work so i have paid my all dues in advance and mail costumer care to close my card and my libilities. Company not close my card and show due subscription fees . costumer care ask pay all due subscription fees .kindly tek action and close my account.
                        +4 photos
                        Jan 5, 2022
                        Complaint marked as Resolved 
                        Mail many times but no action, last 4/01/2022 date show subscription fees not closed account
                        IndiaBulls customer support has been notified about the posted complaint.
                        Jan 05, 2022
                        Updated by Dayaprasad
                        Not solve sir, show dues

                        Jan 06, 2022
                        Updated by Dayaprasad
                        Indiabulls agent call today ask pay your due i have re pay your payment and your card is deactivated i have pay due card activated he pay your account for money and start new ftoud .very samful experience this company.

                        Jan 06, 2022
                        Updated by Dayaprasad
                        Froud man hayar this company i have complaint concumer court soon

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                          A
                          anuja havalad
                          Jan 5, 2022
                          Resolved
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                          Resolved

                          Sir/Madam

                          I have made full payment for my loan amount no IPERDHA07777773 on 28th December 2021. But yet it is not updated and i am recieving messages to pay EMI.
                          Have attached the payment voucher photo.
                          Kindly do the needful and update the same at the earliest.

                          Regards

                          Anuja Havalad
                          +1 photos
                          Feb 10, 2022
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 07, 2022
                          IndiaBulls Customer Care's response
                          Dear Anuja Havalad,

                          We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                          Jatin, Team Dhani
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                            K
                            koduri karthik
                            Jan 5, 2022
                            Resolved
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                            Resolved

                            Dear Dhani. Team

                            My mobile number [protected]. I have paid my loan amount several times I'm getting messages from Dhani outstanding amount to be pay I have paid also actually there is no outstanding even I have paid that to three times paid again ana again I'm getting messages please check and let as know
                            Feb 12, 2022
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 07, 2022
                            IndiaBulls Customer Care's response
                            "Dear Karthik Koduri,

                            Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                            Jatin, Team Dhani"
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                              V
                              vikas2805
                              from Delhi, Delhi
                              Jan 5, 2022
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                              Address: M-62 & 63, First Floor, Connaught Place, New Delhi, Delhi 110001

                              I have recebtly checked my credit report and it show that I have taken a peronal loan from IVL Finance Ltd.
                              I have not taken up this loan

                              AccountNumber : CL22990886
                              Date Reported :[protected]
                              Date Opened :[protected]
                              Current balance : 4, 330.00
                              Amount Past Due : 334.00
                              Repayment Tenure : 3
                              +1 photos
                              Almost a month, but I don't see any progress
                              No progress yet
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                                A
                                Akshay Kumar Malviya
                                Jan 5, 2022
                                Resolved
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                                Resolved

                                I am unfortunately a customer of dhani app, and had subscribed for dhani one freedom card. I had cancelled the card later and there was zero dues. but few months back I think September or October 2021, I saw again some outstanding/ dues are showing I paid them and again cancelled the card have sent mails to [protected]@dhani.com to cancel and acknowledge but NO REPLY. again yesterday I opened dhani app and I saw 200 rs Dues against Dhani Freedom card, I took this issue to linkdin then I got call from some Neha where she mentioned that card was not cancelled and you have to pay 200rs which again I paid and was trying to cancel but today (5th January 2021) I woke up and can see another 400 rs as a dues. I am so sick and tired of this I want to close the account permanently. This is so irritating. Customer care number always gets cut in one ring, they dont reply the mails, they asked me to msg on Facebook but they blocked me over there also. people gets so frustrated with this kind of harrasement and hang themselves. I request through this portal that I want to close this dhani app right now Kindly help.
                                +4 photos
                                Feb 14, 2022
                                Complaint marked as Resolved 
                                IndiaBulls customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 07, 2022
                                IndiaBulls Customer Care's response
                                Dear Akshay Kumar Malviya,

                                We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                                Jatin, Team Dhani
                                I have given my contact number but have not recieved any assistant call from dhani people, in fact they are still topping my account with unneccesary overdues. i dont understand what kind of people they are so shameless.
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                                  M
                                  Mahender kommidi
                                  from Hyderabad, Telangana
                                  Jan 5, 2022
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                                  Hi I have paid all my loans but still showing in cibil my loan account number :CL22134783

                                  My mobile no:[protected]
                                  My Name: Kommidi Mahender Reddy
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                                    I
                                    Indranil giri7
                                    Jan 5, 2022
                                    Resolved
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                                    Resolved

                                    Paid my due through Paytm to indiabulls dhani on 3/01/2022.bt till payment not update ..Indiabulls dhani said they not received payment..bt my transaction was successful..I have a proof.customer service is not good.plz update my payment or refund me
                                    +2 photos
                                    Jan 7, 2022
                                    Complaint marked as Resolved 
                                    Refund
                                    IndiaBulls customer support has been notified about the posted complaint.
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                                      Indranil giri7
                                      Jan 5, 2022
                                      Resolved
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                                      Resolved

                                      I paid my due through Paytm to indiabulls dhani on 3/01/2022.bt till payment not update ..Indiabulls dhani said they not received payment..bt my transaction was successful..I have a proof.customer service is not good.plz update my payment or refund me.
                                      +2 photos
                                      Jan 7, 2022
                                      Complaint marked as Resolved 
                                      Refund
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 06, 2022
                                      IndiaBulls Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                      Neha, Team Dhani
                                      Dhani one freedom credit line amount debited from bank on 5th but till date it is not reflected in the Dhani credit line. Even though they are charging monthly charges of Rs 499 giving such credit line but without updating unable to use the credit line which for which I have written several emails to customer care, grievances cell and Nodal officer but then also not resolved. My mobile number [protected] Sojan Chacko
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                                        T
                                        Tanpsy
                                        from Mumbai, Maharashtra
                                        Jan 4, 2022
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                                        Address: A 204 Gaurav Bhakti CHSL Kankia Beverly park mira road east thane mumbai maharashtra india

                                        Hi i m chandan thakur my register mobile number is [protected], i want to complain agaist the fraud company indiabulls, pls take strict actions agaist them, i have paid the subscriptions fees of 249 for dhani one freedom card, on 6th december, but the card was inactive and i did not get any benefit in that month, please i request the consumer complaints to take strict actions agaist this fraud company or else i have to complaint in the police station, regarding this they are increasing and adding the amount of subscriptions fees every momth to my income tax details please take strict actions agaist this fraud company indiabulls
                                        +2 photos
                                        IndiaBulls customer support has been notified about the posted complaint.
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