IndiaBulls Complaints & Reviews

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I have received my dhani one freedom physical card, I activated it from the app, when I used it on a petrol pump, the transaction...

My dhani app blocked on november due to security purpose.
i send many mails regading unblock and payment related.
i received confussion replies fron your customer service by mail and voice. i need permanante solution regarding this . the following refernce id for my mails 22460408
22541224
22802658
23070839
23182990
23294193
23350592
23488148
23760503
23873098br...

Main dhani 1 freedom card se 10000 rupaye ka loan le liya jab Maine 10000 rupaye mein se 1697 rupaye pay kar diye to vah subscription charges ke naam per le liye Gaye abhi bhi mere account tum mein 10000 rupaye aur dene ko Kah Raha Hai mein सब्सक्रिप्शन charge kyon dun जब मैंने आपकी सेवा यूज ही नहीं करा कृपया कर मुझे मेरा रिफंड दें

Hi
I tried to pay rent thru phonepe Rs 1000 using dhani freedom card on 10/12/2021 morning.. transaction failed, but money was deducted..
now app is showing me to pay first of 3 EMIs and i also paid the first emi.
refunded amount is not reflecting in my dhani account.
please help
My mobile number is [protected]..
can you please help.

This is Nadim from Anantapur I have taken a credit line of 1600 rupees, due to the technical issues in my bank account the account was seized for 2 months in the year 2020 of months October and September. But these guys have charged a triple amount on me due to ECS mandate for a single month in October of amount about 1500 rupess. And the second thing is even if I pay the charges for one month I won't update on their app, which has cost me an extra amount of 450 rupees. and there is still no response from them about the payments that I have made earlier. A total amount of 4500 rupees has been paid by me for a small loan amount of 1600. It's very disappointing for me and i am getting messages that a case has been file filed against this loan non-repayment. i don't know what to do with this guys

I paid full settlement amount in Sep-2021 after getting the settlement letter from dhani representative. But till then I am receiving emi reminders continously. How to complaint against these deceiving people.

I have received my dhani one freedom physical card, I activated it from the app, when I used it on a petrol pump, the transaction was declined and I received a text stating insufficient funds, My daily credit limit was unused, My total credit limit was unused, dhani one freedom card is a type of credit card then why my transaction was declined and got a text stating insufficient funds?

I am using dhani one freedom card since May 2021 . after the first month usage i submit the cancellation request and i uninstalled the application but today i got a call from dhani customer care regarding the due payment of 4000 something but i am not aware that after i installed the dhani app and login again there is showing subscription fees for 499 plus gst for seven months . i am not using any single rupee in dhani one freedom card but why i have to pay the chargers . i sent a mail also kindly cancel the subscription and do the needful help . this is not good way to maintain the relationship with customer am expecting a positive solution from your side .

I was paid 1644 rupees on flipkart for buying a item on 28/07/2021 through dhani rupay prepaid card. Product then return by me flipkart seller refunded the money at 6 dec but the money is not credited on dhani wallet even after 10 days today is 15/12/2021. No money reflect in wallet.

Dear Sir,
Yesterday 14/12/21 I Have tried to pay my rental payment through dhani credit card via phonepe the payment failed due to technical issue and dhani deducted my credit limit 4000inr from my app i have complaint through phonepe but they were saying it's not left bank i want to ask dhani why will i get my refund amount or not NX21121322574450177001001

My name is Waseem Ahmad, mobile number is [protected]. Indiabulls dhani is not cancelling my subscription.They are monthly taking 299 rupees.There is no option in their app to cancel the subscription.

Hello,
My name is Jai Ganesh, I tried to make rent payments using Dhani's one freedom card, but the transaction failed. but the refund is not credited to the card, but I paid my dues for the failed transaction. how can I claim the refund and my due amount? Please resolve the problem.

Details:
Name: Jai Ganesh
Phone: [protected]
1st Failed transaction: 11/12/21
Amount: 1013
paid due: 338
2nd Failed transaction: 14/12/21
Amount: 2026
paid due:676

Myself Jai Ganesh, I tried to pay my rents on PhonePe using Dhani Onefreedom Card 2 times, but it failed and PhonePe said credited to Onefreedom card, but in Dhani app, it kept showing pay dues for the failed transaction and I even paid the due for one of the failed transactions. How to resolve and get my paid due for the failed transaction. Please respond quickly.

My self Gowtham Manikanta

I had paid to amount of 2498/- by using dhani one freedom card from phone pe to another account on 10/12/2021 and due to some techinical issues the amount was not credited merchant account and it was refunded by phone pe today to the dhani one freedom card number but money was not showing or credited to the dhani
Please resolve this issue
Thanking you
K.Gowtham Manikanta

Hello,

You have again reported a Loan account to my cibil which does not belong to me. I have never applied for any loan from Dhani.

Loan account no. is CL18515295

Please get it removed from my Cibil.

Indiabulls dhani making big fraud nowdays because they present ecs of 295 rs. Twice in 3 days Which was not agreed with me and ECS gone bounce charges imposed on me 1200 for only 295 rs. ECS which was not legal kindly look into it and help.

Hi this chetan rajwal. I transfr money on 8th dec today is on 13th dec but still not reflect on my account its very urgent cl me [protected]

Cancel my plan of Dhani One Freedom Plan and Cancel my n-Ach Mandate ( ECS ) with associated with HDFC Bank, I am unable to continue the membership of Dhani One Freedom Plan cozz of high subscription they charging 825 per month if you use card or not also, I further no Longer wish to avail any kind of Dhani Services . I request them to please cancel Dhani Account and cancel my Dhani One Freedom Plan deactivate my subscription, deactivate my Credit Line and Card.

I am unable to Cancel it from my Side as cancellation option is not Available in the Dhani Application, please I request you to cancel all my services there is no Cancellation Button is available in my application .

I got 50, 000 Credit Line but i not used `1 rupee also but its asking to pay 825 subscription fees monthly without using a single rupee.

So i don't want this fraud and hidden subscription 825rs monthly to be paid when we not even use a single rupee also.

Dear sir my self Swapan sen & im the only one who earn money in my family, im a electric rickshaw driver(toto), i was take a loan from IndiaBulls dhani 3 months ago Loan ID is (CL[protected], first time they was told me its 0% interest & one time subscription & i have to pay only 199 INR for 5000 credit limit, i use that limit & pay before time. then they increase my card credit limit to 10000 but now they r asking me to pay subscription fee twice 353+353 for last two months with lots of hidden charges. IndiaBulls Dhani customer care agent never tell me about that i have to pay subscription fee every month, They are looting poor peoples like us & also its not 0% interest IndiaBulls Dhani put lots of hidden charges & they will never tell you about that. Please help me because of corona my income is very low & now i dont have money to repay them, recovery agents threatening me & harassing me every day. i cant take it more im totally broken.im really scare to receive unknown calls every time i think this call is coming from IndiaBulls Dhani. also whenever i try to open loan details its show nothing no matter how many times you try you will never get yours loan details. Please take action against this Fraud loan app. They never reply your Mail, never solve your problem just when ever i call them they ask for money. i feel cheated, i request you to ban this kind of loan apps.