Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
I, Savita Sinha, QUARTER NO. O/4, B.I.T.SINDRI, DHANBAD, JHARKHAND, am a consumer of your esteemed company having consumer no. 26356 at Binod Gas Agency Saharpura Sindri, Dhanbad. My registered mobile no. is [protected].
My request for supply of refill was registered on 07/10/2016 with RDS NO.480189.
But till date even bill generation has not been communicated to me.
The agency is adopting the pick and choose policy in distribution of LPG refills.
When tried to contact the distributor, the agency personell either do not lift the phone or give unsatisfactory replies.
I have got ample evidences about the supply of refill with later date of registration.

Respected sir,
Greetings to you, I have been a customer of indane gas for many years. My customer no.65845 ( vijayakumar agencies, pammal, chennai-600075). Upto last financial year 2015, I have got my LPG subsidy in my bank account. By this year 2016 onward subsidy not received in my bank account. I informed the distributor for the past six months but the problem not solved. I also register my adhar no. both in bank and gas agency. So I request you sir, kindly check whether the subsidy is sent to somebody's account or misuse of subsidy by other person. I will be thankful if you rectify this issue. Thanking you. By. D.Patterson sk

I am a consumer in TNS Indane Gas Agency, Chandauti More, Gaya Bihar
For the last few months since I am transferred to this town every now & then I am suffering of gas crisis.
It's primarily because of the delivery boy who takes 15-25 days for delivery after booking
And secondly because of the agency which is always short of stock and doesn't care for consumers.
For the 3 rd time I booked a connection on 11-Oct and still waiting for delivery. The delivery boy committed to deliver it yesterday and now saying-"go & take ur cylinder itself from godown".
I am pissed off with this BS again & again.

O K Shandilya

Dear Sir,

This is with regard to the unprofessional behaviour of one of your pump. The pump in question is the pump located at Jessore Rd, Post Office Rd, Mahendra Colony, Gora Bazar, Rajbari, Dum Dum, Kolkata, West Bengal 700028. I was stuck in a very sticky situation. My car's tyre were flat due to someone's mischievous deeds. It was 28th Oct 2016, 2210 hrs. I arrived at the above mentioned petrol pump and literally pleaded for help. The compressor was working and the staff confirmed it. However they refused any help just to fill up my tyres by saying, and I quote " Air is a free service and hence it is closed at 8 PM and we will not provide any air after this time".

I understand air is a free service, but if someone is in need, are they trained not to help the person?

I consumer No.38023 with Devi Gas Agency Vaikom has booked gas on 12/10/2016 booking no.404678. Yesterday on 27/10/2016 I got IVRS message that Cash voucher generated.However it is yet to be delivered. Today I checked up through IVRS and surprised to note that everything same except that the the last date of delivery 24/09/2016 (I have checked up IVRS twice to reconfirm).

In this connection some one from Devi Gas Agency over no.[protected] questioning without disclosing the identity ana I informed him that I will disclose or divert my details . As you too are aware that a lot of fraud is taking place. Hope this iritated the opearating staff to manipulate the records with a clear intention of putting hurdles to my life.
Meanwhile your staff (IOC) called at my residence for a normal routine inspection on security aspects and I have givien the details to .
Please intervene
Subashchandran
Mob [protected]
[protected]@gmail.com

Dear Sir,
With great concern myself Sourav kanti Sil an Indian das customer (ID NO Cx[protected] would like to draw your kind attention to a serious problem. The fact is that out of my two cylinder one got stolen on dated 22/09/016 about 11--11.15am from my won house.
It is worthy to mention that the cylinder was stolen the bottom of my staircase and my old mother was alone at that time. We searched for the lost cylinder a lot but in vain. In addition we enquired off two illegal gas supplier of my locality and raided their house but as there were lot of cylinder in their house. But it was not possible to find mine among other such identical cylinders. Even all the people of our locality knows them to be illegal gas suppliers and after purchasing the stolen cylinders; they sell blank gas cylinders at about Rs. 3000/cylinder. It seems there exits some sort o[censored]nholy nexus between the police and the illegal gas suppliers namely Ratan and Dudhsagar, the brothers. My f.i.r TO THE Santiniketan police was not accepted and I was compelled to write that the cylinders were lost not stolen (gd NO.
Therefore, I request you to take the necessary steps as soon as possible to uproot this nagging problem. Looking forward to time.
Thanking you,
Yours sincerely
Sourav kanti Sil

Hello good morning, I'm Manoj Singh kandari s/o munni kandari and Bharat Singh kandari who is employee in IOC refinery panipat as my father have two marriages and because of such situation the first wife of this person is been ignored Since the day the person got married with his first legal wife was suffered domestic violance and now when she really need him because as she lost her both the kidneys the person is far away from the matter. I'm writing it on behalf of my pity mother who had lost her kidneys and also the matter is about my little sister who is trying to complete her studies and as well me yet we don't even have to take care of the medical expenses of my mother as we live in a rented room.
Kindly look into the matter as it is so critical and we are helpless.

Dear sir
Mahoba gas agency hamare logo se delivery k paise to lelete h lekin home delivery nahi dete
Request h ki hamare ghar m home delevary dene ka kashat kare
Or is dhadhli ko samapt kare
Atul gupta
[protected]
Or ye dhadhli bahut saalo se chal rahi hi
Isse mahoba gas agency ki bahut profit
Hoti h or cansumar ka nuksaan hota h
Please healp mahoba peoples

Dear Sir,

I am having Indian Oil Citi Bank Titanium Master card but from last 3 to 4 months JRO COO Greater Noida TIN NO [protected] not accepting my card, Please do the needful for clearence of this type of issue. This type of problem only not faced by me many people is facing this type of problem but they are not complaining the same to you

With Regards
Sanjeev Pandey

Sir/ madam, please deactivate my 'give up' by mistake i was click to which i should not suppose to click. I like indane and i appreciate to all the indane gas provider.
Con. Id karaibou newmai
My con. No. 19879191
My contact no. [protected]
Email. Karaibou @gmail.com
Gas agency. South moti bagh enterprise basukar market.
Contact.[protected]

I m going Omkar petroliam in Baroda . Address is TP scheme no 2, final plot no 585, high tension road, Subhanpura, Vadodara 390023 .in morning 11.05 dated 24/10/2016. I pay 200 rs & ask for petrol but pump employ fill only 150rs petrol. & when I just pass away my activa GJ06HQ-8773 not start when I m going garage it's said mixed something in petrol . So I have strictly complain regarding that they mixed something . & this is 2 nd time happens . 4 month before as well they sell mixed fuel . So 7 day pump closed about this metter so please look my metter other wise I m going in to complain in news paper & tv channel .

My name is Mrs Radha Ranganathan, residing in Chennai 600073.
My mobile No. is [protected].
My Consumber No. [protected][protected]
My gas supplier: Sri Revathy Indane Gas Agency,
Munuswamy Nagar, Chennai 600100. Code 171959.
[protected][protected][protected][protected][protected]

I got my LPG (single cylinder) LPG connection Consumer
No. 46718, Sri Kala Rani Gas Agency, Veeraperumal Koil St.,
Mylapore, Chennai 600004,

TRANSFERRED TO THE ABOVE Sri Revathy Indane Gas Agency,
Munuswamy Nagar, Chennai 600100. Code 171959, on
5th October 2016.

I applied for a second LPG cylinder on 14th October 2016,
for which the above Sri Revathy Indane Gas Agency, collected Rs. 2, 500/- from me in cash. When I paid the amount, they also gave me a
pressure cooker. I was told that the pressure cooker was free
for the second cylinder.

Having collected Rs. 2500/- for the second cylinder they gave me a Subscription Voucher (SV) for Rs. 1950/- said to be combined
security deposit for two cylinders (Rs.1450 for second cylinder + Rs. 500 for old ) They did not give me any receipt for the balance amount of Rs. 1050/-
(Rs. 2500 minus Rs. 1450 for the 2nd cylinder).

I think they have indirectly collected excess amount from me
by thrusting a pressure cooker on me which was initially said to be
free for the second cylinder. If the pressure cooker is free,
then they should not have collected excess of Rs. 1050/- that too
without bill.

I am sure Indian Oil Corporation is not in the business of promoting
and selling pressure cookers when a 2nd cylinder is given to
the consumer.

Request you to look into this malpractice, and arrange to refund
to me the excess money collected.

Thanks

Mrs. Radha Ranganathan
Consumer No.[protected][protected]

22nd October 2016
LPG Customer No. 14543
Dealer: SREE GURUVAYUR INDANE SERVICES, Thrissur District, Kerala
i
I had booked refill cylinder on[protected] vide booking ref no.399533.
On 19th Oct 2016 received SMS that Cashmemo No.[protected] generated stands cancelled(??). On 20th another SMS received to the effect that refill will be delivered shortly.

Today when I enquired with the Agency they replied that they have not received any stock and could not confirm when the refill would be delivered. Pls investigate.

Sree Guruvayur Indane Service is an irresponsible and erratic supplier, whose service is most unsatisfactory. In the calendar year 2016 I have so far received only THREE (3) cylinders. This is against 12 cylinders promised by the Govt.

SAROJINI SREEDHARAN
[protected]

Dear,
HEMANT SHRAN S/O S.S. SRIVASTAV

Your feedback was sent to your distributor (MOHAN and MOHAN) successfully.

Your feedback :-
Dear Sir/Madam It is very painful that the cylinder booked online for which cash memo generated as [protected] dated 14/10/16 is not received till date an time. But, a message at 5: 26 pm shows that the cylinder against the said cash memo has been delivered. please look into the matter as it creates a communication gap and any information may please be informed with revert email too at your end.
Regards,
hemant sharan [protected]

Sir, my name is indrajeet singh konch jalaun up... My contact no. [protected] sir konch ek kaswa h yaha ki public bahut hi trast h. Kyo ki yaha pr na to banks, petrol tanks 10 rupey ke sikke nhi le rhe h... Saaf inkar kar rhe h ki 10 rupey ke sikke band ho gye h... Kya sir ye shi h.. Public bhaut pareshan yaha ki.. Plz help kijiye.. Gareeb logo ko pareshani ko samjhe sir... Aapki badi kripa hogi...

Matruchaya petrolpump dahod code no.261656
automission network problem {datanot push} im panday sel officer
not answer me i cal that but he was not action it any problem
that much in complain u please short out shortly
and any time i complain selofficer 20/10/16 my tt was load but network promlem i se sellof. he was se that what can i do and here my pump was dry

The city indane distributor adds unauthorized charges from the customer. On 15 oct 2016, i meet the distributor staff for transfer of gas connection to kolkata. They did it but when returning the amount mentioned in the transfer voucher, they paid me rs. 100/- less. I asked them, for what they are taking. They said it is service charges. I said then give the bill mentioning as service charges. They denied to do so. The owner was inside, he said they have so many expenses. But after argument on this issue he returned the amount. Now its a question that i object so. But not everyone knows this. And they are taking unauthorized charges from customers.

Someone refilling illegal gas cylinder in temporary house built next to ganesh vihar dhakoli, sas nagar. As there is leakage of gas it mix with air and enter in our house and is inhaled while breathing
It is dangerous to health.
We have several time complaint to owner of temporary house.
Please take necessary action so that no such person sell out and causes risk for someone health.

Sir,
I am Mohan S, Admin in a Educational Institution. I'm located near Erisinampati (Tirupur, TN). In your petrol pump located in Erisinampati, the staffs are behaving rude to the customers. I don't like the service they gave to me. They are abusing the customers. I know the other agencies under IOC, but this is the poorest one I've seen. Please take immediate action. Otherwise the IOC's name will be spoiled. The quantity is also low. I think they are stealing the petrol. So, please kindly take a note of my complaint. Thank you.

My Consumer no. is 14447. I have booked a cylinder on 03/10/2016. My Booking No is 274457. Till today ie. 18/10/2018, the Distributor has not delivered the booked cylinder. As a result I am facing great inconvenience as my present cylinder is going to be exhausted in next five to six days. My Distributor at Guwahati (Assam) is P.S. Gas Agency, Hatigaon, Guwahati-781038. Kindly instruct the distributor to immediatly deliver the booiked cylinder. An immediate action is requested.
S.N.Goswami
Mobile:[protected], Email: [protected]@gmail.com