Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir,
I want to transfer the gas agency which was nearest to my home address that why I get transfer terminate document voucher then when I submitted document to the new agency name J.Rongmei Wangoi, Imphal West, the staff member demands Rs 2400 for four customer.
Is a norm to take charge for transfer

with regards
Thingujam Bijen singh
[protected]
Imphal west Manipur

My consumer id is CX23379009 on the name of Subasish Bhattacharjee and i had a booking on 12th october 2016 but till date i have not recieved the cylinder its been 25 dats when i call my gas agency jalpaiguri dist cental co-op cons stores ltd they say they will deliver it today itself and they are saying it from last 10 days...In this area i have been informed that this distributors sell LPG in black to earn morr money so normal consumers like me are suffering for this...hope the concerned authority look out this matter more seriously because theae agencies are not providing LPG to the customers rather tey sell it in black

I went into the mundhwa petrol pump of iocl in pune and asked for petrol twice and even before filling up the fuel, i repeated twice that please put in petrol. These guys put in extra premium petrol and unnecessarily, i had to pay extra for the petrol which i did not ask for. When i questioned him, the service station guy told me that their manager has asked them to get all the car or 4 wheeler into the extra premium petrol lane irrespective of what the user wants and thus sell the extra premium petrol stealthily to consumers.

Address: iocl petrol pump, mundhwa rd, magarpatta city, mundhwa, pune, maharashtra 411036

My consumer no. 66262
I had booked my gas on 18/10/2016 with the booking no. Of 893685, but still today (04/11/2016) no delivery is been made to us. Moreover when we phoned them and said to give the delivery fast, they behaved very rudely. So, i would like to lodge a complain against p. K. Music stores (Indane distributors) having the address of chowrasta, budge budge. 30th october we got a message booking stand cancelled. Reason door closed, which is false.
We hope that you will look into the matter and see that the delivery is made fast to us.

My consumer no is 21967 in the name of Madhuri Chandak, 340A, Jodhpur Park.
I had received a sms informing that cash memo no.[protected] dtd31.10.16 for Rs 512/- against refill booking no 240260 has been raised and the cylinder shall be delivered shortly.
Today my local distributor, L T DISTRIBUTORS, has delivered vide their memo no [protected] for Rs 551/-
We received another Sms today that the cash memo [protected] dtd 31. 10. 16 stands cancelled as delivery could not be done on 2.11.16 since our house was locked. The fact is no such delivery attempt was made and we were very much at home.
The delivery man informed that there has been a rate change w.e.f 1 st November hence the old memo was cancelled and billing has been done at revised rate.
You are requested to look into the matter as this a regular practice of the distributor and arrange refund of excess billing.
Thanking you
Yours sincerely
Madhuri Chandak

Respected sir,
I, trilok chand s/o sh. shiv narain r/o ward no. 7 assandh distt. karnal (hr), am consumer of indane gas service through assandh gas service vide consumer no. a-707. i have booked my cylinder on 15 october 2016 with reference no. 391374 but without any reason it was cancelled without any reason explained to me on 1 october. when i contacted to the assandh gas service employees, they assured to me that the cylinder will be delivered on the same day but no cylinder is delivered till today.in the mean time i met the the employer of the gas agency, he also assured to me that the cylinder will be delivered on the same day. but all in vein. it is not first time this has been happened so many times before this but every time by approaching to the employer, the cylinder was delivered. but now after seeing the callous & negligent attitude & behaviour of the gas agency employees & owner, i have left no option to make a complaint to u. pls take some action against the gas service and provide relief to me.

Dear sir i am consumer swati indane barh, , i want to do transfer connection abhishek gas barh..but he said me i cant do transfer your connection...i want to know what is the rule of ttv..??
plz you say swati indane barh transfer my connection other wise i will take other action...
Consumer number-[protected]
Name -RAJ KUMAR PANDIT.
AT-NATHCHAK STATION ROAD BARH
MOB-[protected]

I Debasish Lamar, consumer no-cx6063156, lpg id[protected].Last two month the dalivary man don't give me the cash memo, and asked to me much money for cylinder.last day(2.11.16)he taken Rs-552 for 14.2 kg cylinder and Rs-20 for his carrying charge.pls inform me the accurate information about it.my contact no-[protected].and future i[censored] kindly mention the price of cylinder with your sms then I am very much thank ful to you.

I am an indane customer with consumer number cx24448989, residing at south delhi. we are registered with "surjit fuel depot" sector 10, rk puram, new delhi.110022.
We booked for new cylinder refill on 26th october via ivr call and recieved the confirmation message with reference no:630607. on 27th october we recieved cash memo no: [protected], amounting rs:490 from indane via sms.

The delivery man came on 2nd november brought a reciept (photo attached) in which the printed amount of rs.490 was mannually overwritten as rs.529.50. we tried to contact the surjit depot multiple times. nobody responded. when we refused to pay extra money, the cylinder was taken back by the delivery man. morover there was no weighing machine available with him for weight verification.
Currently we are running short of cooking gas. we are not ready to pay extra amount than indane cash memo. requesting immediate action to replace the cylinder.

I trnsfrd my connection from East Delhi to Thane distt but here is no any single distributor of indane after that I asked at the time of transferring letter that I ve to port in Bharat or HP so please make portable papers for me than they told me there is not any papers for port when the people go there they can port easily on the transfer papers but now when I went thre they are asking for port voucher and staying every time site is not working your TR NO. and ID no. Is not found. I called customer care they are saying you have to make a portability voucher for this.

Now tell me what to do my consumer no is CX 3164333.
My name is Paritosh Kumar
Contact no. [protected]
Email id is: Paritosh.s.[protected]@gmail.com

While changing the new cylinder, the regulator could not be fixed. Complaint was lodged with emergency cell on 31/10/16 morning. Man who attended said the cylinder has to be replaced. One cylinder is already empty and the other to be replaced, we are left with no alternative to borrow from neighbour. Complaint lodged with dealer also not attended till now. consumer no is CX13330926 KN Anand. As ladies are only available, the delivery boy often is in a hurry and he never waits for us to check the new cylinder while delivering. Also often new delivery boys are coming in a drunken state and the ladies are in a fear to ask them to wait, since the cylinder has to be taken to the kitchen and got checked. Pl look into this complaint, either change the cylinder or rectify the faulty one available so that it can be used.

I have submitted a complaint on 28 oct 2016. though the cash bill was generated on 27th but the gas not delivered to me. now whenever i enquire i get the message confirming the booking reference now and followed by the message stating that the date of last delivery is 27th sept. pse refer ivrs msg recorded at your end. pse advice employees to refrain from foul game. a common man may not with stand the onslaught in an unethical way.
I also request you provide me the contact of nodal office for rti.

Dear sir,
I'm from Ranchi my consumer no. Is OGD-11354 of indane oraon gas distributer.We are facing huge problem here for some basic needs now it's been a week and still we don't have gas cylinder . Here's situation is that they won't deliver cylinder to you .make a line at a place were they says we will distribute cylinders most of the time they're late you have to wait for them. If there are 100 people's who needs gas they will bring 60 gas cylinders Means remain 40 have to wait again without any confirmation of there arrival.everyday I'm going for gas but got nothing sometimes cylinder got finished and they can't fulfill everyone's requirement or they says the truck is not arrived.please help us

Sir
My consumer no.25260 in kasana indane gas service alpha 1 gr noida.my conection is transferred without my knowledge and consent to another distributior in rural area surajpur my house distance so long.i'm not convenient to this.
So please my conection transferred to kasana indane gas service alpha 1 gr noida immediately other wise i will be take legal action against ioc and other responsible person.
Thanks
Regards
Aneet kumar baghel
Advocate
Mobile number [protected]
Consumers no.25260
Mail address aaa.[protected]@gmail.com
Date 31 10 2016

I'am a resident of chennai (perungalathur - near tambaram - consumer no:34801)
Last week i received a sms from ia-indane saying that i have booked a refill on 26 oct 2016 with booking no: 690969.
But i have not booked this refill - i also checked my phone call register no calls have been made to indane booking no:[protected].
The local distributor had come to my residence on 28.10.16 with refill cylinder - i refused to accept the cylinder as i have not booked and sent back the delivery person.

Request to verify and determine the reason for the refill booking and nullify the same.

Regards
Bhaskar r

Sir,
I, Savita Sinha, QUARTER NO. O/4, B.I.T.SINDRI, DHANBAD, JHARKHAND, am a consumer of your esteemed company having consumer no. 26356 at Binod Gas Agency Saharpura Sindri, Dhanbad. My registered mobile no. is [protected].
My request for supply of refill was registered on 07/10/2016 with RDS NO.480189.
But till date even bill generation has not been communicated to me.
The agency is adopting the pick and choose policy in distribution of LPG refills.
When tried to contact the distributor, the agency personell either do not lift the phone or give unsatisfactory replies.
I have got ample evidences about the supply of refill with later date of registration.

Respected sir,
Greetings to you, I have been a customer of indane gas for many years. My customer no.65845 ( vijayakumar agencies, pammal, chennai-600075). Upto last financial year 2015, I have got my LPG subsidy in my bank account. By this year 2016 onward subsidy not received in my bank account. I informed the distributor for the past six months but the problem not solved. I also register my adhar no. both in bank and gas agency. So I request you sir, kindly check whether the subsidy is sent to somebody's account or misuse of subsidy by other person. I will be thankful if you rectify this issue. Thanking you. By. D.Patterson sk

I am a consumer in TNS Indane Gas Agency, Chandauti More, Gaya Bihar
For the last few months since I am transferred to this town every now & then I am suffering of gas crisis.
It's primarily because of the delivery boy who takes 15-25 days for delivery after booking
And secondly because of the agency which is always short of stock and doesn't care for consumers.
For the 3 rd time I booked a connection on 11-Oct and still waiting for delivery. The delivery boy committed to deliver it yesterday and now saying-"go & take ur cylinder itself from godown".
I am pissed off with this BS again & again.

O K Shandilya

Dear Sir,

This is with regard to the unprofessional behaviour of one of your pump. The pump in question is the pump located at Jessore Rd, Post Office Rd, Mahendra Colony, Gora Bazar, Rajbari, Dum Dum, Kolkata, West Bengal 700028. I was stuck in a very sticky situation. My car's tyre were flat due to someone's mischievous deeds. It was 28th Oct 2016, 2210 hrs. I arrived at the above mentioned petrol pump and literally pleaded for help. The compressor was working and the staff confirmed it. However they refused any help just to fill up my tyres by saying, and I quote " Air is a free service and hence it is closed at 8 PM and we will not provide any air after this time".

I understand air is a free service, but if someone is in need, are they trained not to help the person?

I consumer No.38023 with Devi Gas Agency Vaikom has booked gas on 12/10/2016 booking no.404678. Yesterday on 27/10/2016 I got IVRS message that Cash voucher generated.However it is yet to be delivered. Today I checked up through IVRS and surprised to note that everything same except that the the last date of delivery 24/09/2016 (I have checked up IVRS twice to reconfirm).

In this connection some one from Devi Gas Agency over no.[protected] questioning without disclosing the identity ana I informed him that I will disclose or divert my details . As you too are aware that a lot of fraud is taking place. Hope this iritated the opearating staff to manipulate the records with a clear intention of putting hurdles to my life.
Meanwhile your staff (IOC) called at my residence for a normal routine inspection on security aspects and I have givien the details to .
Please intervene
Subashchandran
Mob [protected]
[protected]@gmail.com