Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
I regret to inform you that i want transfer my gas connection Sonali Indane service kateya Gopalgunj Bihar to Patkhauli Indane service Gopalgunj Bihar But the distibuter abusing and say what you want do i cant transfer I am facing much trouble because its 40 km far from my home and new new indane distributer 100 miter near from my home but distibuter cant transfer I did 2 times complaint from my Indane Account but i got answer from company you go to distibuter and say for transfer but distibuter dosent transfer my connection and one complaint to customer care Anil on 28th December 2016 complaint no 2835826. he say you got solution within 48 hrs but still no any solution. I request you please take action and order regarding this issue.

Rewards
Sahadat
Consumer no 11636
Mbl no [protected]/[protected]
Distributer Sonali Indane Service Kateya Gopalgunj Bihar

Dear sir,

As you know dur to demonization of currency everybody is short of cash and govt. Has told to put debit card machine on all petrol pump. This morning in madiya indian oil petrol pump he didn't accept the card and gave a big trouble and argued. I was not having that much cash with me and I had to beg their from someone and pay my petrol payment.

Sir / madam,
This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. Cx12199091 so that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don't want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Email : [protected]@gmail.com below are the indane gas connection details.

Lpg id:- 3 [protected]
Consumer status :-active
Consumer no :- cx12199091
Consumer name :- lordha hushi jamatia
Address gp:- s/o surjya sing jamatia, ward no 2, t k road teliamura
City / town:- teliamura
Contact details
(Mobile) :- [protected]
Email id:- [protected]@gmail.com
Type of connection :- domestic
Preferred time delivery :- inactive
Give up subsidy:- yes
Kyc status :- submitted
Aadhaar linked to lpg yes
Aadhaar number :[protected]
Aadhaar linked to bank yes
Bank account linked to lpg no
Bank account no xxxxxxxxxxx95
Bank ifsc code not available
Bank name:- united bank of india
Bank details as per last transcation bank a/c no.:[protected]
Ifsc code: na
Bank name: united bank of india
Distributor code 259103
Distributor name united gas agency
Distributor address a a road teliamura dist khowai
Distributor phone[protected]
Distributor delivery performance rating 1 1 2 3

From:-
Lordha hushi jamatia

When i booked for refill with consumer n0. cx25151331 on 27.11.2016 i received a message that cash memo. it was mentioned that it costs rs.536.49. but the delivery boy gave a cash memo for rs.591.99. which is delivered on 1.12.2016. is it inorder. if it so is it not confusing and is it not you have to deliver the goods with the old rate which youhave given message.

Sir I'm from chennai a particular petrol bunk in Chennai putting petrol with extra price. 3rs extra per litre. Please take severe action on that petrol bunk if we ask they behaving harshly.I'm giving the location of that petrol bunk
Indian oil bunk before elephant gate signal salt quota lorry shed choolai Chennai 600112.kindly please take severe action

Dear Sirs,
Sub: Distributor - Circular Agency, Kidderpore, Kolkata. Consumer No.05521, LPG ID [protected]
I write this to convey the following information to your good offices, to decide & take appropriate action to relieve me from further anxiety.
1. I have submitted filled up Form-3 to Bank and Form No.4: Mandate for Non Aadhaar based LPG Subsidy transfer. (To be submitted to LPG Distributor and to Bank). This was submitted on 2/1/2015 to Circular Agency during personal visit.
2. I have applied for Aadhaar Card on 10/12/15. With all my above efforts as a Senior Citizen of 61 yrs age, I still face frequent harassment by SMS sent by VK-IODBTL, where the following message is flashed repeatedly to my mobile phone. Quote:- To Avail Subsidy after 30.11.16 pl. provide Aadhaar no. to your LPG Distributor. Contact Distributor for assistance on new Aadhaar No. or for lost Aadhaar/EID. - Unquote.
Request your kind intervention to ensure smooth transfer of subsidy to my Bank A/c, and help relieve my anxiety. As soon as I obtain my Aadhaar Card by post I will submit my Aadhaar Card No. on the same day.
Kindly acknowledge receipt.

Regards,
Sharmila Banerjee

I had booked Indian Gas through registered mobile no. [protected] for Con No 27166 on 14-Nov-2016 with REF NO 859972 CASH MEMO generated [protected]. On 18-Nov-2016 I received a confirmation message of Delivery. But there is no such delivery made on that day. Please do the needful earliest.
One more why they provided unanswerable toll free number[protected]

I am Soumitra Chatterjee at PURBASHA HOUSING COMPLEX, BRAHMAPUR, BADAMTALA, KOLKATA-96 and my Indane gas dealer is 'PL Gas Agency at Boral.
My complaint is that the delivery person behaves badly & asked for tips Rs.20-30 rupees extra every time for keeping the cylinder in the verandah.He was forceful for extra ceremonial 'Baaksish' as well.And on paying Rs.10 as tips he threatened of not deliverying.My father died just 2 months back & my mother a recently turned widow panics on such an attitude of your delivery man.
The aforesaid matter need to be taken care so that any consumer of my area be harassed by such a delivery person.

Consumer no:[protected] &lpg id:[protected], books for cylinder on 15th november 2016 and what are generated on 17 november 2016 till date we have not received any cylinder. I the undersigned requesting you to resolve at the earliest same thing happened in the last delivery also they delivered only after lodging complaint. Please give good service which we appreciate your service thank you
Gnaneshwar sakaray

I had booked one lpg refill cylinder dt. 15/11/2016 vide booking no 219117 against my con. No.42040, i yet to get the same. Actually they asked us to take delivery on our own, which is not at all possible to me to bring the same since i am a senior citizen aged about 70 plus. So pl. Help me taking your course of action. Yours sincerely, bimal chandra basufl fl. 904 bl. D 6, eden city maheshtala,. Kolkata, 700137. Name of lpg distributor p k music store, budge budge chowrasta, m g road, kolkata 700137, ph. No.[protected]

Whenever we are trying to raise complaint/feed back about the website we get the below error

The requested url was rejected. Please consult with your administrator.

Your support id is:[protected]

When checking with customer care about the above we get only silence as answer or they terminate the call

Grievance link: https://spandan.indianoil.co.in/DBTLGrievance/

1. I was delivered refilled gas cylinder on 21 nov 2016 by sivam gas services, maligaon guwahati -781011 against cash memo no [protected] dt 20 nov 16 and booking no 305555 on 21 oct 2015 of my consumer no 9753412 and id no 3-[protected]. The subsidy has not yet been credited credited in my accounts till today.

2. Please take needful action on priority with an information to me.

I am Sunil from karnal Haryana, I try to get a new Indane Gas connection online & through distributor. Indane Online server is not working properly & Distributer Mohan Gas Agency told me to pay Cash Only, they are not accepting Card or Net banking for payment.
I request you to please provide me a new connection with two cylinder. my email-id is [protected]@gmail.com.

waiting for a positive response.

Thanks

Yesterday we got letters from Avtar Gas service Shalimar bagh for routine check or GAS equipment. As per them insurance charges are increased whereas we haven't received any document of insurance on our connection.
Today they said its mandatory for gas inspection and gas pipe more than 5 yrs old will be replaced whether its bad or not bcoz pipe have only 5yrs of expiry. Its been very pathetic that on every services govt is charging.

They don't have any document to show norms provided by INDIAN OIL that its mandatory to go for inspection and pipe change.

Kindly suggest

I have a LPG connection.Till January 2016, I was getting subsidy on every delivery through SBBJ Bank.Suddenly my subsidy was stopped from April 2016 onwards .
On enquiry it was informed to me that my name has been shifted to higher income group.Hence, I am not eligible for subsidy.I am a retired person from a PSU and my yearly income is less then Rs.3.55 Lac.The details of LPG dealer are as follows:
Connection No. 7048866br...

My consumer no is 15863, lpg distributor is rks agency, barjala, tripura west, contact no [protected],[protected].
I booked my refill cylinder on 17-09-16. My ivrs booking number is 236327. The agency has delivered bookings upto 25-09-16. I also submit my grievances in indane website. But till now my refill cylinder is not delivered despite of me making several calls to them
Kindly do the needful

Dear sir
I have no CASH but not accept my CREDIT CARD
DATE OF INCIDENT : 23/11/2016
PLACE : INDIAN OIL PETROL PUMP, L.P.SAVANI ROAD, NEAR TOYOTO SHOW ROOM, ADAJAN, PAL, SURAT.GUJARAT
Please educate your staff and also educate for cashless payment's important and need for INDIA.
If your dealer is a not provide this type of services, so please notice board required

B P Agencies Indane distributors, KOWDIAR trivandrum-3 delivered the domestic cylinder on november 22nd, 2016.cosumer number is 80504.After half an hour we have noticed that cylinder having leaking ..problem, Immediately informed the agency. we have requested to substitute the cylinder, but the agency did not mind that request, with anxiety and fear we are waiting for a solution.kindly take adequate action against such irresponsible behaviour.

Sir my customer no.19656.( amit kumar)
sir maine online gas booking karai thi jiski maine online payment bhi ki hi par meri booking aage prosess nahi hui. jabki paisa mere account se kat chuka hai
.Order No.: RF[protected]
Consumer Id: [protected]
Transaction Reference No.:[protected]
Transaction Date:[protected]
Amount of Refill Paid: 529.50
my agency name raveena gas service
pitam pura new delhi

Dear Sir,

As per your instruction we went to Bhawan Indane Gas Agency in our City Shamli but there behaviour very rudely against people and sale a new connection in 4900 Rs in this price includied things are as 1 cylender, 1 stove, Pipe, Regulator, 1 Lighter.

Is there anybody to take action on them? Will my complaint be ever heard? I know I am not the only victim of this but because this is India where I live, so I have to suffer.

you will give me best solution in this matter. The Distributor name is Pankaj Mani dist shamli, Uttar Pradesh Agency name is Bhawan Indane Gas Agency

My last complaint srn no.
2807681

Request you to reply soon and take necessary action.

Name - Sumit Rana
Dist. - Shamli
contact no. [protected]
email id- sumit.[protected]@gmail.com