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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 226

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K
krishan kumar kaushik
from Delhi, Delhi
Dec 9, 2016
Resolved
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Resolved

Sir,
My Indian Cylinder was booked for Consumer No.30816 with reference No.256729 in the office of M/s. Chandra Gas Agency, Najafgarh, New Delhi-11073 on 25.11.2016. I had already been submitted my Aadhar Card to this Company and copy of one more has been submitted to the supplier. But subsidy has not been come in my bank account till date. Please give the direction to the Co. to send the subsidy in my account at the earliest.

Yours faithfully,

(Krishan Kumar)
Village & Post Office, Dhansa, New Delhi-73
Jan 31, 2017
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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    A
    Arun@1235
    from Gurgaon, Haryana
    Dec 8, 2016
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 603103

    I have filled a diesel from A B Enterprises Indian Oil Petrol bun in Chennai Semmancherry, OMR road.

    I have paid a amount of RS 1050.67 but they debited from my bank account Rs 1080.57, i dont know why this people are collecting surcharge of Rs 30.

    then how people using there card, Prime Minister and Finance Minster forcing us (people) to online and card transaction, but if you collecting the surcharge means how people afford. this is ridiculous and you sucks our blood.
    Jan 29, 2017
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Verified Support
    Dec 29, 2016
    Indian Oil Corporation [IOC] Customer Care's response
    Surcharge on usage of bank cards for fuel payment is levied by concerned banks & the matter needs to be taken up with them.
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      A
      Ashutosh Swain
      from Gurgaon, Haryana
      Dec 8, 2016
      Resolved
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      Resolved

      Address: 110077
      Website: indane.co.in

      Dear Sir/Mam,

      Please find the information in the attachment.

      kindly arrange to provide the refund/credit to my SBI Credit card A/C (Gas Booked online using my SBI Card dt 24/11/2016 Amt 529.50 + charge=534.79) and credit to my SBI Card Account.

      Many Thanks,

      Ashutosh Swain

      Re: 'Query no.=[protected]' Indane Online Refill Transaction Failure LPG Id [protected]

      From: Paynimo on Thu, 08 Dec 2016 12:02:07 Add to address book

      To: You & 2 others | See Details

      Dear Sir,

      Kindly ignore our previous mail and kindly find the below status of the transaction.

      TPSL:[protected]

      Merchant ID: RF[protected]

      This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to IOCL CC
      LPG on[protected].

      Regards,

      Sana Farooqui

      Resolved with Email Response to Contact Ashutosh Swain by User ECSdebit4 on December 08 2016, 11:10 AM

      From: Paynimo ([protected]@paynimo.com)
      Date: Thursday, December 08, 2016 11:11 AM
      To: Ashutosh Swain ([protected]@rediffmail.com)
      Cc: swain_ashutosh ([protected]@rediff.com); [protected]@sbicard.com ([protected]@sbicard.com)
      LPG Id [protected]
      Jan 29, 2017
      Complaint marked as Resolved 
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Verified Support
      Dec 29, 2016
      Indian Oil Corporation [IOC] Customer Care's response
      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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        P
        Pinkey Kumari
        from Chhutmalpur, Uttar Pradesh
        Dec 8, 2016
        Resolved
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        Resolved

        Address: 208004
        Website: www.consumercomplaints.in

        Respected sir,
        I am having following details regarding INDANE gas supply. Recently, i have changed my residential address.
        FOR READ
        11/3, Shanti Nagar Defence Colony, Kanpur 4/9, Shanti Nagar Defence Colony, Kanpur
        Deatails of LPG Supply is hereunder:
        LPG ID: 3 [protected]
        Consumer No.: CX13793062
        Consumer Name: SH.CHANDAN KUMAR
        Aadhaar Number: xxxxxxxx3932
        Distributor Code: 154747
        Distributor Name: JITEN GAS
        Jan 30, 2017
        Complaint marked as Resolved 
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Verified Support
        Dec 29, 2016
        Indian Oil Corporation [IOC] Customer Care's response
        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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          नागरिक अधिकार मंच
          from Gaya, Bihar
          Dec 8, 2016
          Resolved
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          Resolved

          Address: 824112

          Respected sir,
          Lovely Gramin Vitarak of Barun (Aurangabad, Bihar) is extorting INR 55 per LPG cylinder for delivering it at my village Dharampura. It's totally illegal and unacceptable. Please look into the matter and resolve the grievance.

          With regards-
          Nagendra Kumar
          Village- Dharampura
          Post- Jaigovind Nagar
          PS- Barun
          Dist.- Aurangabad (Bihar)
          Mob- [protected]
          Jan 29, 2017
          Complaint marked as Resolved 
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Verified Support
          Dec 29, 2016
          Indian Oil Corporation [IOC] Customer Care's response
          We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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            M
            Mohammed Mujahid Khan
            from Hyderabad, Telangana
            Dec 7, 2016
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500028
            Website: spandan.indianoil.co.in/DBTLGrievance/LPG_ID_not_provided.jsp?feedbacktype=0&ispahalrelated=No&a

            Hyderabad M.M. enterprises delivery guy charging extra then bill which is generated by the indane gas. the delivery guy asked 30 rupees extra, When we said we do not have change then the delivery guy asking us to borrow money from neighbours other wise i will take back the cylender. Very rudy behaviour. Why the delivey guys askin 30 rupees from customer? Indane company not giving salaries to them? 100 cylenders x 30 rs = 3000/- per day! Who the hell is responsible for 4?
            Jan 30, 2017
            Complaint marked as Resolved 
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Verified Support
            Dec 29, 2016
            Indian Oil Corporation [IOC] Customer Care's response
            We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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              R
              Ramesh Chindam
              from Proddatur, Andhra Pradesh
              Dec 7, 2016
              Resolved
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              Resolved

              Address: 500010
              Website: iocl

              Sir,
              My consumer no:cx10914749
              Insane gas spurthy gas agency rangareddy dist
              My adhar no:[protected]
              Pan no: ajmpc0822h
              I was under 200000 income level
              But in the online wrongly activated 1000000 income
              Kindlly trace the details and deactivate the 1000000 income levil
              And provide me the subsidised cylinders as i am eligible for this
              Thank you
              Feb 10, 2017
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Dec 07, 2016
              Updated by Ramesh Chindam
              Complaint not resolved
              Verified Support
              Dec 29, 2016
              Indian Oil Corporation [IOC] Customer Care's response
              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                A
                Abhatt2
                from New Delhi, Delhi
                Dec 7, 2016
                Resolved
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                Resolved

                Address: Ghaziabad, Uttar Pradesh, 201012

                My LPG distributor refused the old Rs 500 note despite the fact that its a valid currency for LPG cylinder purchase. My consumer no is 91630. When I asked the delivery person to give me in writing, he instantly wrote at the back of the slip. I want to know the position of Indian Oil in this regards. Is old Rs 500 note a valid currency for cylinder purchase or not? if yes, Why didn't the delivery person not accepted it?
                Jan 31, 2017
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Verified Support
                Dec 29, 2016
                Indian Oil Corporation [IOC] Customer Care's response
                We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                  R
                  from Hyderabad, Telangana
                  Dec 7, 2016
                  Resolved
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                  Resolved

                  Address: 781005

                  I have applied for new Indane Gas Connection against Registration No. N161122160090301193696, but due to slow internet connection the fee for new connection is paid twice. I have emailed the details of payment showing payment made by me twice is mailed to the distributor's mail id provided in the website, but no reply or action is taken against it.
                  Jan 29, 2017
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 29, 2016
                  Indian Oil Corporation [IOC] Customer Care's response
                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                  Consumer no.cx17459860 name VED prakash srivastava address 29 Arya nagar lucknow-226004 Mahesh gas agency not received gas cylinder whereas SMS received for delivery
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                    R
                    Rama krishna.m88
                    from Manuguru, Telangana
                    Dec 7, 2016
                    Resolved
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                    Resolved

                    Address: 500016

                    This is ramakrishna from nagarkurnool i am residing in hyderabad as a part of my daily activity i went on my bike and i was out of petrol so i went to a ioc petrol bunk near cm camp office hyderabad there i gave 200 but they filled only 140 rupees petrol using a petrol gun which is hanging and there is no display of how much he filled i am at a loss of 60 rupees so please help me in this aspect.
                    Jan 29, 2017
                    Complaint marked as Resolved 
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 29, 2016
                    Indian Oil Corporation [IOC] Customer Care's response
                    Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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                      C
                      chandra das
                      from Lalganj, Bihar
                      Dec 5, 2016
                      Resolved
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                      Resolved

                      Address: 781020

                      I am a regterd cunsumer and i am register my details you ask for email id then putting email, you send a massage that login details sent to my email.But no message is received.Please help me & generate the password than i transact my account. My details are given below--
                      My Lpg id is- 3 [protected] & my name Is- Joya Das, My contact No- +91 [protected].
                      Jan 30, 2017
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 29, 2016
                      Indian Oil Corporation [IOC] Customer Care's response
                      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                      Hi Good day
                      I am the user of Indian oil Xtra rewards card my card no is [protected] i forgot my pin no request you to mail me the details on my email id and i want to register the same. So Please send my new Pin for register. My Email id is [protected]@gmail.com,

                      Regards
                      John
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                        A
                        anand pratap
                        from Kanpur, Uttar Pradesh
                        Dec 5, 2016
                        Resolved
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                        Resolved

                        Address: Basti, Uttar Pradesh, 272129
                        Website: www.iocl.com

                        Sir.
                        I am radha w/o mr. Rampal yadav and i lived in vill - mukundpur post nedula dist basti. My aadhar no. Is[protected] and my consumer id is
                        [protected]. I have want a new conection before 3 months ago to saroj indane gas ajency vikramjot post shankarpur tehsil - harraiya and diist - basti u. P. But l can not found conection cylinder regulator etc. When i reched such ajency to know our status of such conectiions. So manger of gas ajency was mishbehaved with me. And i come back.
                        O. I kindly requsted to you that take a suitable action against such gas ajency.
                        Jan 29, 2017
                        Complaint marked as Resolved 
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 29, 2016
                        Indian Oil Corporation [IOC] Customer Care's response
                        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                          M
                          mkvala1311
                          Dec 3, 2016
                          Resolved
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                          Resolved

                          Address: 362255

                          I swiped my axis bank debit card to pay for petrol rs.200 to retailer "sahyog petroleum" gir somnath gujarat but they didn't provide petrol to me saying that it was a mistranslation and amount will be redeposited to your account but still it's not happen and when i met them they refused to hear positively. I said them that i will go to consumer forum for justice they didn't care for that. And i have bank statement also as proof.
                          Waiting for justice
                          Yours faithfully,
                          M k vala
                          Jan 29, 2017
                          Complaint marked as Resolved 
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 29, 2016
                          Indian Oil Corporation [IOC] Customer Care's response
                          Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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                            D
                            Dinesh Dhaundiyal
                            from Mumbai, Maharashtra
                            Dec 3, 2016
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110044

                            I am maintaining the saving account no.[protected] in your esteemed bank.

                            Recently, I opened my account your new branch Badarpur, New Delhi for
                            convenience due to near to residence.

                            But your Badarpur Branch staff's behavior is rediculous. They don't
                            know how to deal with customer.

                            I could not deposit my money in home branch and deposit the same in
                            Saket, New Delhi branch.

                            I have already submit letter for account transfer from Badarpur to
                            East of Kailash Branch.

                            Pl. do the needful and take action them because this types of person
                            are decreasing the reputation of Bank.
                            Feb 1, 2017
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 29, 2016
                            Indian Oil Corporation [IOC] Customer Care's response
                            We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                              Irshad Siddiqui
                              from Deoria, Uttar Pradesh
                              Dec 3, 2016
                              Resolved
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                              Resolved

                              Address: 841437
                              Website: www.indane.co.in

                              Sir,
                              I regret to inform you that i want transfer my gas connection Sonali Indane service kateya Gopalgunj Bihar to Patkhauli Indane service Gopalgunj Bihar But the distibuter abusing and say what you want do i cant transfer I am facing much trouble because its 40 km far from my home and new new indane distributer 100 miter near from my home but distibuter cant transfer I did 2 times complaint from my Indane Account but i got answer from company you go to distibuter and say for transfer but distibuter dosent transfer my connection and one complaint to customer care Anil on 28th December 2016 complaint no 2835826. he say you got solution within 48 hrs but still no any solution. I request you please take action and order regarding this issue.

                              Rewards
                              Sahadat
                              Consumer no 11636
                              Mbl no [protected]/[protected]
                              Distributer Sonali Indane Service Kateya Gopalgunj Bihar
                              Jan 30, 2017
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Dec 03, 2016
                              Updated by Irshad Siddiqui
                              Mbl no [protected]
                              Dec 03, 2016
                              Updated by Irshad Siddiqui
                              I did complaint on 28th September 2016 but still no action taken by company i am facing trouble before 8 months.picture including.

                              Verified Support
                              Dec 29, 2016
                              Indian Oil Corporation [IOC] Customer Care's response
                              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                R
                                Rajesh Lakhwani
                                from Jodhpur, Rajasthan
                                Dec 3, 2016
                                Resolved
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                                Resolved

                                Address: Kutch, Gujarat, 370201

                                Dear sir,

                                As you know dur to demonization of currency everybody is short of cash and govt. Has told to put debit card machine on all petrol pump. This morning in madiya indian oil petrol pump he didn't accept the card and gave a big trouble and argued. I was not having that much cash with me and I had to beg their from someone and pay my petrol payment.
                                Jan 29, 2017
                                Complaint marked as Resolved 
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 29, 2016
                                Indian Oil Corporation [IOC] Customer Care's response
                                Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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                                  francisjmt
                                  from Kharagpur, West Bengal
                                  Dec 2, 2016
                                  Resolved
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                                  Resolved

                                  Address: West Tripura, Tripura, 799203

                                  Sir / madam,
                                  This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. Cx12199091 so that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don't want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Email : [protected]@gmail.com below are the indane gas connection details.

                                  Lpg id:- 3 [protected]
                                  Consumer status :-active
                                  Consumer no :- cx12199091
                                  Consumer name :- lordha hushi jamatia
                                  Address gp:- s/o surjya sing jamatia, ward no 2, t k road teliamura
                                  City / town:- teliamura
                                  Contact details
                                  (Mobile) :- [protected]
                                  Email id:- [protected]@gmail.com
                                  Type of connection :- domestic
                                  Preferred time delivery :- inactive
                                  Give up subsidy:- yes
                                  Kyc status :- submitted
                                  Aadhaar linked to lpg yes
                                  Aadhaar number :[protected]
                                  Aadhaar linked to bank yes
                                  Bank account linked to lpg no
                                  Bank account no xxxxxxxxxxx95
                                  Bank ifsc code not available
                                  Bank name:- united bank of india
                                  Bank details as per last transcation bank a/c no.:[protected]
                                  Ifsc code: na
                                  Bank name: united bank of india
                                  Distributor code 259103
                                  Distributor name united gas agency
                                  Distributor address a a road teliamura dist khowai
                                  Distributor phone[protected]
                                  Distributor delivery performance rating 1 1 2 3

                                  From:-
                                  Lordha hushi jamatia
                                  Jan 29, 2017
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 29, 2016
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                                  Helpful
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                                    S
                                    syampra
                                    from Hyderabad, Telangana
                                    Dec 1, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mysore, Karnataka, 570017

                                    When i booked for refill with consumer n0. cx25151331 on 27.11.2016 i received a message that cash memo. it was mentioned that it costs rs.536.49. but the delivery boy gave a cash memo for rs.591.99. which is delivered on 1.12.2016. is it inorder. if it so is it not confusing and is it not you have to deliver the goods with the old rate which youhave given message.
                                    Jan 30, 2017
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 29, 2016
                                    Indian Oil Corporation [IOC] Customer Care's response
                                    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                      Suvi Suresh
                                      from Alanganallur, Tamil Nadu
                                      Dec 1, 2016
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600112

                                      Sir I'm from chennai a particular petrol bunk in Chennai putting petrol with extra price. 3rs extra per litre. Please take severe action on that petrol bunk if we ask they behaving harshly.I'm giving the location of that petrol bunk
                                      Indian oil bunk before elephant gate signal salt quota lorry shed choolai Chennai 600112.kindly please take severe action
                                      Jan 30, 2017
                                      Complaint marked as Resolved 
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 29, 2016
                                      Indian Oil Corporation [IOC] Customer Care's response
                                      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                        jdpg_6000
                                        from Kolkata, West Bengal
                                        Nov 30, 2016
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                                        Address: Kolkata, West Bengal, 700023
                                        Website: indane.co.in/contact.php

                                        Dear Sirs,
                                        Sub: Distributor - Circular Agency, Kidderpore, Kolkata. Consumer No.05521, LPG ID [protected]
                                        I write this to convey the following information to your good offices, to decide & take appropriate action to relieve me from further anxiety.
                                        1. I have submitted filled up Form-3 to Bank and Form No.4: Mandate for Non Aadhaar based LPG Subsidy transfer. (To be submitted to LPG Distributor and to Bank). This was submitted on 2/1/2015 to Circular Agency during personal visit.
                                        2. I have applied for Aadhaar Card on 10/12/15. With all my above efforts as a Senior Citizen of 61 yrs age, I still face frequent harassment by SMS sent by VK-IODBTL, where the following message is flashed repeatedly to my mobile phone. Quote:- To Avail Subsidy after 30.11.16 pl. provide Aadhaar no. to your LPG Distributor. Contact Distributor for assistance on new Aadhaar No. or for lost Aadhaar/EID. - Unquote.
                                        Request your kind intervention to ensure smooth transfer of subsidy to my Bank A/c, and help relieve my anxiety. As soon as I obtain my Aadhaar Card by post I will submit my Aadhaar Card No. on the same day.
                                        Kindly acknowledge receipt.

                                        Regards,
                                        Sharmila Banerjee
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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