Indian Oil Corporation [IOC] Complaints & Reviews

Sir
On 25 Sep 2016, I, Ranjan Poddar went to Rajputana Automobiles, IOC dealer at Ratanada Market circle, Jodhpur, for filling petrol in my two wheeler (scanned copy of bill attached). I requested politely to the employee filling the petrol to lock the device but he did not pay heed to my request. Instead he argued that it is all the same and continued to fill petrol with hand pressure insteading of locking which should be the correct practice for refilling petrol. After he was finished with refilling he continued to argue and when I asked for the complain register he rudely showed me the door to the office. As I entered the office and asked for the register the other employees present there refused to give me the register stating that theregister is held by the manager and complaint can only be lodged if manager is present and feels so. Sir, it is an earnest request on my part that a surprise check may please be carried out to verify if I am falsely stating the grievance. I am not the only one who has been harrassed in this fashion. It is a regular practice and since most people donot know what to do they get away with their illegal practice.

Dear sir,
My self navneet. My consumer no.68389, bhagyanagar gas agenices, i have told to the office people ur delivery boy is demanding extra amount. If we re refusing to pay he will tell that he wona take back the gas and cancel the booking. Date of delivery 27.09.2016. Morning hours.

None is taking action against this people.

Cell no. [protected]

Geepee gas service agency located in papanasam, thanjavur, tamilnadu not delivering LPG cylinders properly. It's is the fourth time in this year they have cancelled the booking for the reason door closed while i'm still at my home!. Previously I have directly visited the agency and told about that problem and they promised it won't happen again. But they are doing it again cancelling the booking. I am so frustrated.

15 day over still not recived cylinder and cash bill generated and 5day after cancelling message came so it's very difficult to maintain family so kindly tells us to give cylinder fast dilver or can change dealer or port diffrent other log delear to my connection so many times he is not supplied and not good relation with customer kindly take serious action.

I am customer of pushpendra gas service, rajendra nagar, satna (mp), ph no[protected]. my consumer no is cx6127862. i have booked a rifiel on 20/08/2016. my booking no is 282234. i have received a message on 14/09/2016 that cash memo no [protected] generated for said booking. i have contacted many times to agency over telephone for delivery of gas and he replied that, it will be delivered in a day or two. but till date, after more than a month lapse, gas not delivered to me.

Gas booked online on 23/08/2016 under the Consumer no CX2903539 but till today I have not been delivered the gas.
I would like to request you kindly to look into the matter why so much delayed in supplying the gas. My existing gas is going to be emptied within one or two days.
My Agency is Silchar Insane Service,
Trunk Road, Silchar, Assam. Phone no[protected]/261205
Your quick action is highly solicited

Sir
My details given below
Arvind kumar shukla
Consumer no - 50084
LPGID[protected]
Agency name - Ravi enterprises,
District - kanpur nagar
State - UP
Sir
They are never delivery refill cylinder properly without reminder, mostly they cancelled.
Cashmemo generated on 19 sept 2016 but not deliver till now.
When we call to office they misbehave with me .
Please take necessary action.
Thanks
With regards
Arvind Kumar shukla
[protected]

We have facing problem regarding seal damages and under weight cylinder. We have complaint against it in gas agency but they didn't take action against the local delivery agents. I think they all are in joint hands in this corruption. I am sick of this problem as i am a service person and have limited time to fight this kind of problems. These agency people get benefit of that and supply the damage seal under weight cylinder.

Please do the needful. Waiting for justice.

Hi,
It is very much pathetic to say that Anand gas agency, Ashok Nagar, Ranchi has a very poor service in Ranchi. After booking gas on 23rd August 2016 I have not received the gas cylender till date 22nd September 2016. This issue is not for just one time, always need to followup these people after every booking. If the issue is not resolved soon then I am sorry to say that I will take the matter to consumer court.

Dear sir
With respect inform to you date[protected] i am creat newly lpg id very mistake by me my email id is [protected]@rediffmail.com but put in online form by mistake [protected]@gmail.com so id send to my email.

O pl. very very request to you my id & password forwarded my email id is — [protected]@rediffmail.com then i replaced my rediffmail id.

Thanks & regards
Rajkishor singh
Arrah

Con. no. cx21600388, distributor : ashoknagar tania indane, p. o. habra, ps: ashoknagar, dt: north 24 pgs. west bengal.
Gas booked on 27/07/16, delivered on 29/07/16. but subsidy amount not yet credited to the bank account. went to the distributor and bank they checked in computer & found adhar card already submitted & before this booking earlier subsidy credited to the bank account.
Bank details : uco bank, ashoknagar branch. north 24 pgs. west bengal.
Please do the needful.

I am from shillong, meghalaya (madanrting) and i have booked for refilling right from 21st july 2016 and is registered with ref no.216822 (consumer no.960755) but till date we are not getting. the agency eehcloy agency ([protected]) is not coming for delivering for period of nearly two months and when it came on 16th september 2016, we are standing in a long que but just after half an hour they say that the there no more full cylinder and inform that they will be coming on 19th sept but till today the 21st they are not coming. like this we the customers are suffering. kindly see into the matter

Mawrie dale soh
Madanrting
Shillong, meghalaya

Radhey Shyam Sharma,
Resident o[censored]ttam Nagar, New Delhi, 110059.

My Gas Connection number is 15689.

Name of Our Distributor -
SHARMA GAS COMPANY.
We sensed some gas leakage from cylinder, complained immediately to our distributor office. But, staff there is quite reluctant to help. They only chant.. 75 Rs u have to pay as visiting fee.
We never get completely filled cylinders but no one listen to such issues.
I don't hire what to do, whom should I contact..

Hi,

Myself ketan kedare and i stays in mumbai. Yesterday 19 sep. 2016 evening in pushpak auto and gas station (Add - opp. Majas depot, jvlr, jogeshwari east. Contact no[protected] i fill up petrol in my bike from above gas station. Usually i am not full my bike fuel tank; but yesterday i full my bike fuel tank and put 14.25 litter (Volume) for that i were pay them 1010rs. From my debit card.
After going home i certainly realise that my bike "bajaj pulsar 135ls" 2011 model has only 8litter of fuel tank. For doing some research on internet i get conformation that my pulsar bike having only 8ltr. Fuel tank.
O my question is, if my bike have 8ltr. Fuel tank so how they fill 14.25ltr in bike? If this happened with me yesterday so this were already happened with many peoples. This is ridiculous and big shame.
Right now what i have to do? I want to take strickt action for this... Help me out

I booked my lpg cylinder on 6 september 16 with my mobile no. [protected] and booking no. 358727, against consumer no [protected] and the bill was also generated on 09 september 16 vide challan no [protected] but till date lpg cylinder is not delivered.
Gas service provider : neeranjan gas service, vidhayadhar nagar jaipur.
Delivery address : plot no. 23, gopal vatika, near sitawali phatak, benad road, jhotwara jaipur -302012

I have booked Indane LPG for 2 times vide booking no. 428023 and 428960. Both the bookings got cancelled saying "Door Locked". I am a service person. Hence I have requested the distribuotr to give a call before delivery so that I will make necessary arrangement to receive the same. Both the booking got cancelled without any initimation. When I checked with the distributor, they replied as" this is not our duty to inform before delivery and If you wish can opt for another distributor."
Is this a way to interact with a customer. Should i take leave of 3-4 days from office and wait for the cylinder to come. Ridiculous service from Nikita Indane, Raipur, Chhatisgarh.

Sir,

My consumer no. is CX 23652862 with Pooja Agencies located at Unichira, near Edappally, Ernakulam.

The complaint is that from the time I have taken the connection from the above agency in April, 2016 except for two occassions the delivery has always been delayed by more than 40 days and sometimes upto 60 days. I had last booked for the refill on 05.08.2016 and the reference no. is 698682. Now it is 45 days since I have booked for the refill. When I had called the agency 09.09.2016 for refill they said that it would be delivered after 11th of September. In fact I had seen the person delivering the cylinders in our area between 9th and 10th of Sepetember but I did not get the same. Now when I call your office at Ernakulam they give many reasons for not delivering the cylinder. As I understand the refill should have been delivered within 15 working days and that may come to about 20 days approximately. But that does not seem to be situation with this agency. In fact when I had last called your Ernakulam office about 6 months back regarding the issue I was told that if I am satisfied with the service then I am free to change the agency. Sir, this agency which is nearest to my place of residence is about 3 to 4 kms away from my residence.

You please advise as to what I should do to get the refill in time. It may please be noted that both the cylinders are empty since 9th of september and till date my family are taking food from hotel costing me nearly Rs. 600/- per day which means that I have incurred an expenditure of nearly Rs. 6000/- which a sizeable amount for me being a pensioner.

I therefore request you to do the needful immediately in this regard and also to advise the agency to ensure of the refill within 20 days of booking. Please I request you not force me to go to the extent of taking legal recourse to ensure that I get the refills within the stipulated time.

Thanking you,
Yours faithfully,

A.LAKSHMINARAYAN
Ph No. [protected]

No tyre pressure checking facility available in ROHIT HIGHWAY SERVICE durgakund varanasi.

complaint lodged in their complaint book, no.02/of 9.8.16
and lodged online on1.9.16 with reference no. 2743686
your above mentioned petrol pump does not provide tyre air pressure checking facility.I visit almost once a week for either my car or motor cycle or scooter for petrol and air.
for last 3 months i am not getting the service and a standered reply that machine is out of order and its the companys responsibility to maintain it.they say its not pump owners stake,
I suggest either these companies sshouldnot advertise these facilities or provide properly.
in case of services unavailable at petrol pumps they should give an adequate discount in prices for purchasing these facilities from outside.
If the team of managers and engineers are not able to maintain it they should be sacked and put to the duties of petrol filling person and company need not pay them such high salaries and perks.
the detailed complaint may be viewed at petrol pumps complaint book.

my contact no. is [protected]
and [protected]

Cashmemo [protected] generated against ur refill booking Noshortly
stands cancelled. Reason:Door Closed. Delivery may be reattempted shortly
Sir
No gas vender has visited my house All members are at home Reason given Door Closed is absolutely wrong Pls take action against vender SMS recd on 17/9/16 at 1750 for supply of gas cyl & at 1200 hrs on 18/9/16 SMS recd Door Closed hence cancelled. Sir this has happened twice in 2 supplies. Kindly advice distributor
KN KatyalKatyal
Retd D8r MoES (GoI)
15951
B1/ 42 2nd floor Sewak park New Delhi 110059

18/9/2016 12:20

I have not received my cylinder refill even after more than 10 days of request. It has been really difficult to manage without a cylinder for such a long time. My neighbor is using Bharat gas cylinder which is getting refilled the very next day of request. Indane service distribution through RAM chander and sons in sector 30 Chandigarh is appalling and pathetic.