Indian Oil Corporation [IOC] Complaints & Reviews

Sir.I have booked a LPG on 16.09.2016 vide reference no.266799 against my consumer no.[protected] under your agency CITI INDANE, Namkom, RANCHI but lpg has not delivered yet till 01.10.2016 where as your agency system says that booking up to 16.9.2016 already fevered.Sir this problem I have been facing every time against my booking.So I request you to address the issue immediately.
Regards
B.N.Ram
Road No.2, Swarna Rekha Nagar, Ketaribagan, Ranchi
Mobile No.[protected]
Consumer No.[protected]

I am s a ansari a consumer of indane oil gas. by mistake i am wrongly clicked opt out of subsidy. i am not getting any subsidy then. i kindly request you to deactivate opt out of subsidy. i want to avail subsidy cylinders. so please deactivate from out of subsidy.

Consumer name : s a ansari
Consumer no. [protected]
Lpg id: 3 [protected]
Contact no. +91 [protected]
Email : [protected]@rediffmail.com
Consumer type: domestic

Distributor: hanseswari gas service (140419), bansberia, hooghly-712502 (wb)
Gas agency phone no. :[protected]

Dear sir
My consumer no. cx11049405 indane gas
Name: v. basant
I booked for refill cylinder on 19.09.16 through my mobile. i got the following message.
"booking for con no cx11049405 is registered with ref no.356914. refill expected delivery:7-9 days. pl submit aadhar to ur distributor, ignore if already done"
On 26.09.16 i received messagestating that cash bill generated.
"cash memo [protected] of amount rs.527.5 generated for booking no. 356914, shall be delivered shortly. insist for pre-delivery check while receiving refills"
Till now i haven't received the refill.
Pl look into the matter expeditiously.
Basantl

Dear sir, I booked by LPG cylinders around 25day ago, booking no 418966, I received massage of delivery shortly by Indian gas on dated 24.09.16, but still not yet received, again I received massage by Indian gas on dated 27.09.16 as door closed, but no one came to delivery as there I was watchman for 24hours service in our flat its not possible as I received the massage through Indian gas I request u to solve my issue as early as possible.

Dear sir, i have not received subsidy in my bank account bearing no [protected].My cylinder delivered on 23.09.2016. My gas distributor is New Barrackpur Renuka Insane. My cust. No [protected] & LPGID:[protected]. My banker is State Bank Of Hyderabad, Rajarhat Branch, Kolkata. I have already submitted my adhar no[protected] to my banker & gas distributor m/s. New Barrackpur Renuka Insane. Pl look after the matter and get me subsidy.

This is T. Mary From Kilacheri, Thiruvallur Dist - 602001.

I am Using Your Service so many days, I mention the my Agency (JAYEL GAS Service Details)

Customer No: X31078
Customer Name : T. Mary

1.Cylinder not deliver timely.After so much of follow-ups not getting any positive response.
2.Agency Land line numbers mentioned over LPG pass book is not in use.
3.Help line number [protected] not able to contact as same recorded message regarding subsidy repeated.
4.Agency canceled bookings as and when they want.

We are facing very much difficulties as the delivery persons confirms that booking/delivery slip is available and suddenly booking canceled without any intimation.
Please look into the details and do the needful as this type of services will definitely spoil the image of Indian Oil corporation Limited.

Kindly help in timely delivery

ONE OF THE DISTRIBUTOR OF INDANE GAS AT B.T.M. Layout- Bangalore, (Indane Gas - J.N. Enterprises
B.T.M. Layout), i have the following complaints.

1. Phone is always busy in business hours also.
2.The person who came to deliver the cylinder took 50 Rupees having no reason for what he is asking for money. This is not happening first time . before this he also took money. When i took cylinder first time, the person took 200 rupees.
3. Cylinder was leaking but the person not ready to accept . he was saying it is ok after putting regulator while it was leaking after putting some water in cylinder. I was in office and my family disturbed due to this behavior and i have to go home to deal with the person.
4. Cylinder delivered in 13 days and while querying on going to the agency (because they did not pick the call), everyday getting answer today, today, today.


I request to gas agency kindly trained your delivery person and take action who ask for extra money. Everybody who is using cylinder is not rich who can give whatever demanding money for the comfort.
Subsidy is 42 Rupees and delivery person taking money 50. what's the logic.

महोदय,

निवेदन है कि कल दिनांक 28.09.2016 को इंडेन गैस को मेरे द्वारा अपने इंडेन गैस कनेक्शन के संबंध में एक शिकायत प्रेषित की गई थी, जो कि निम्नानुसार है :

"irregularities in my connection record
Respected sir,

Myself radhey shyam, resident of 430/3, mangal pandey nagar, meerut. I am having indane gas connection (No. V24997) in my name with vijayant gas service, begam bridge meerut.

I have sold out my abovementioned house (Meerut) and now i have to shift my family with luggage from meerut to ghaziabad on 30.09.2016 at any cost, because i have to handover the said house to new owner.

I have two cylinders with this connection but in company record, only one cylinder is enetered in the computer system. On 23.09.2016, i went to the said agency (Vijayant gas service) to get transfer voucher, but they have refused to issue the tv due to irregularities in the company's record, which is not my mistake at all.

As i have to shift my family from meerut to ghaziabad on 30.09.2016 at any cost, i have great problem to keep these cyliders at meerut.

As this mistake has not been created at my level, then why should i bear it.

I humbly request you, to kindly please solve my problem and to arrange to release my transfer voucher today positively.

I will be highly oblized.

Thanking you,

Your's faithfully

Radhey shyam
S/o lallu mal
430/3, mangal pandey nagar
Meerut (Up)
Mob. No. [protected]
My e-mail id - [protected]@gmail.com"

संबंधित विभाग मेरी समस्या का समाधान अभी तक भी नहीं किया गया है, जिसके कारण मैं तनावग्रस्त हूँ. मुझे कल दिनांक 30.09.2016 को अपना सामान गाजियाबाद हर हालत में शिफ्ट करना है. मेरे द्वारा उकत मकान बेच दिये जाने के कारण मेरे द्वारा गैस सिलेंडर मेरठ में रखना संभव नहीं हो पाएगा. मैं एक सेवानिवृत्त बैंक अधिकारी हूँ.

कृपया मेरी उक्त समस्या पर सहानुभूतिपूर्वक विचार करते हुए मेरी समस्या का समाधान कराने की व्यवस्था कराने तथा मुझे गाजियाबाद के लिए ट्रांसफर वाउचर जारी कराने के आदेश प्रदान करें.

धन्यवाद,

भवदीय

(राधे श्याम गुप्ता)
430 /3, मंगल पांडे नगर, मेरठ
मोबाइल नं. [protected]

Sir
On 25 Sep 2016, I, Ranjan Poddar went to Rajputana Automobiles, IOC dealer at Ratanada Market circle, Jodhpur, for filling petrol in my two wheeler (scanned copy of bill attached). I requested politely to the employee filling the petrol to lock the device but he did not pay heed to my request. Instead he argued that it is all the same and continued to fill petrol with hand pressure insteading of locking which should be the correct practice for refilling petrol. After he was finished with refilling he continued to argue and when I asked for the complain register he rudely showed me the door to the office. As I entered the office and asked for the register the other employees present there refused to give me the register stating that theregister is held by the manager and complaint can only be lodged if manager is present and feels so. Sir, it is an earnest request on my part that a surprise check may please be carried out to verify if I am falsely stating the grievance. I am not the only one who has been harrassed in this fashion. It is a regular practice and since most people donot know what to do they get away with their illegal practice.

Dear sir,
My self navneet. My consumer no.68389, bhagyanagar gas agenices, i have told to the office people ur delivery boy is demanding extra amount. If we re refusing to pay he will tell that he wona take back the gas and cancel the booking. Date of delivery 27.09.2016. Morning hours.

None is taking action against this people.

Cell no. [protected]

Geepee gas service agency located in papanasam, thanjavur, tamilnadu not delivering LPG cylinders properly. It's is the fourth time in this year they have cancelled the booking for the reason door closed while i'm still at my home!. Previously I have directly visited the agency and told about that problem and they promised it won't happen again. But they are doing it again cancelling the booking. I am so frustrated.

15 day over still not recived cylinder and cash bill generated and 5day after cancelling message came so it's very difficult to maintain family so kindly tells us to give cylinder fast dilver or can change dealer or port diffrent other log delear to my connection so many times he is not supplied and not good relation with customer kindly take serious action.

I am customer of pushpendra gas service, rajendra nagar, satna (mp), ph no[protected]. my consumer no is cx6127862. i have booked a rifiel on 20/08/2016. my booking no is 282234. i have received a message on 14/09/2016 that cash memo no [protected] generated for said booking. i have contacted many times to agency over telephone for delivery of gas and he replied that, it will be delivered in a day or two. but till date, after more than a month lapse, gas not delivered to me.

Gas booked online on 23/08/2016 under the Consumer no CX2903539 but till today I have not been delivered the gas.
I would like to request you kindly to look into the matter why so much delayed in supplying the gas. My existing gas is going to be emptied within one or two days.
My Agency is Silchar Insane Service,
Trunk Road, Silchar, Assam. Phone no[protected]/261205
Your quick action is highly solicited

Sir
My details given below
Arvind kumar shukla
Consumer no - 50084
LPGID[protected]
Agency name - Ravi enterprises,
District - kanpur nagar
State - UP
Sir
They are never delivery refill cylinder properly without reminder, mostly they cancelled.
Cashmemo generated on 19 sept 2016 but not deliver till now.
When we call to office they misbehave with me .
Please take necessary action.
Thanks
With regards
Arvind Kumar shukla
[protected]

We have facing problem regarding seal damages and under weight cylinder. We have complaint against it in gas agency but they didn't take action against the local delivery agents. I think they all are in joint hands in this corruption. I am sick of this problem as i am a service person and have limited time to fight this kind of problems. These agency people get benefit of that and supply the damage seal under weight cylinder.

Please do the needful. Waiting for justice.

Hi,
It is very much pathetic to say that Anand gas agency, Ashok Nagar, Ranchi has a very poor service in Ranchi. After booking gas on 23rd August 2016 I have not received the gas cylender till date 22nd September 2016. This issue is not for just one time, always need to followup these people after every booking. If the issue is not resolved soon then I am sorry to say that I will take the matter to consumer court.

Dear sir
With respect inform to you date[protected] i am creat newly lpg id very mistake by me my email id is [protected]@rediffmail.com but put in online form by mistake [protected]@gmail.com so id send to my email.

O pl. very very request to you my id & password forwarded my email id is — [protected]@rediffmail.com then i replaced my rediffmail id.

Thanks & regards
Rajkishor singh
Arrah

Con. no. cx21600388, distributor : ashoknagar tania indane, p. o. habra, ps: ashoknagar, dt: north 24 pgs. west bengal.
Gas booked on 27/07/16, delivered on 29/07/16. but subsidy amount not yet credited to the bank account. went to the distributor and bank they checked in computer & found adhar card already submitted & before this booking earlier subsidy credited to the bank account.
Bank details : uco bank, ashoknagar branch. north 24 pgs. west bengal.
Please do the needful.

I am from shillong, meghalaya (madanrting) and i have booked for refilling right from 21st july 2016 and is registered with ref no.216822 (consumer no.960755) but till date we are not getting. the agency eehcloy agency ([protected]) is not coming for delivering for period of nearly two months and when it came on 16th september 2016, we are standing in a long que but just after half an hour they say that the there no more full cylinder and inform that they will be coming on 19th sept but till today the 21st they are not coming. like this we the customers are suffering. kindly see into the matter

Mawrie dale soh
Madanrting
Shillong, meghalaya