Indian Oil Corporation [IOC] Complaints & Reviews

Hi,

I am a resident of Janapriya Arcadia Kowkoor Durga secunderabad, I have been trying to book a gas cylinder with Sphurthi Gas Agency Alwal since 4 days over phone but the number is continuously busy. I think the executives might have kept the receiver away so that no one could contact them to book the gas. Its really pathetic to leave all other works & try to call them.
The no's are:[protected]
[protected]

I'm trying to know the status of my booking, already 15 days over, still i am not received cylinder My consumer No: is C[protected] ( BKG NO 863014 )

Please look into the matter.

My name is biji joseph. My consumer no.is 21901, with geo gas agency thodupuzha.kerala. when i approched the agency for replacement of gas regulator, the staff asked for rs.75. I insisted for cash bill. They given bill which i am attaching. It is documentation charges for regulator replacement..l think the replacement should be done free of cost as i am already paid for it at the time of connection.please consider my complaint and do the needfull and inform me. The agency may be charging the same from other consumers also.

I had applied for my connection online and i was forced to buy following fixtures while taking the receipt of new connection at the agency office-
1) lpg suraksha hose-rs 170
2) cylinder trolly-rs 300
3) kitchen apron-rs 300
Total=rs 770/-

Please clarify whether the above was actually required. If yes, then why wasn't it mentioned in iocl website.
If it was not required, then kindly take necessary action against the erring officials and arrange to reimburse the above amount at the earliest.

Consumer no[protected], sainath gas agency kurmanapalem delivered a sylinder four days back, but that sylinder was leaked . We complient gas agency they didnt take any action, irresponceble management plying games human life, agency is telling i did not responceble of sylinder leakege you must ask indane company, please provide serivce an emergency base . home address. d.no 02, seeelanagar sai soudha enclave, visakhapatnam mob no440051

I had gone to apply for a new gas connection to the 'survey park' branch of indane gas company in kolkata. I was charged rs 5100 & was forced to take a gas stove with it. No receipt was also given inspite of asking for it. When i pushed back stating that i will not take the stove i was told that it is mandatory & gas connection will not be given without it. I don't need the gas stove as i already have one. Also rs 5000 is too much for a new connection. Please help me get my money back, i will return the gas stove

Respective officers :

Please resolve my issue iam a indane lpg connection holder with distributor name is shri vijaya indane gramin vitr (253739) we are not get the lpg subsidy in last one year and i will try to submit our details to uiadai portal but their showing your consumer no is invalid pls fix my issue... my consumer no is: cx9117840 and my lpg id is:[protected]
Already many time register complaint against the problem but no one give the proper response..

Sir,
I would like to share a very bad experience at an Indian oil corporation petrol pump due to untrained petrol fillers and the owner. When i was filling petrol for Rs 500 on 2-oct-2016 the filling person cut the fuel at Rs 404 and begin to fill another person. When i questioned that in front of my parents the pump owner started to shout at me and starting insulting me in front of my parents to rescue the filling crew.And refused to give me my purchase bill.I'll mention address of pump last there is another incident to be mentioned.
This cheating incident was the second one first was when i filling petrol for Rs 500 they set the meter for Rs 50. It was really cold out side and i think there machine control panel malfunctioned on cold temperature because of out dated service of their machines of lack of experience of their crew. I do not know the date of this incident.
He really harassed me and shouted at me and said " do what ever you want this is my pump and no one can stop me ".
I also doubt that he didn't taken any security measurement which a pump owner should take. I also want to check that too.

Address :
Indian Oil Corporation Petrol Pump,
Kurakkada,
Mudapuram P.O,
Chirayinkeezhu,
Thiruvananthapuram
Kerala
India
Pin: 695304

Unfortunately I don't know the owners name but I'm sure that the owner did this to me and he claimed as owner there that is how i know.

Hello sir, this is mahesh, From: hyderabad, today i went to Om sai service Centre Petrol Bunk at panama(near chintalkunta), Hyderabad. i have given Rs: 110/- for petrol, but i not get Rs: 110/- Petrol... i got Rs: 109.72/- petrol only... they are cheating to public.. so take action immediately.. my contact no: [protected].. i will waiting for your action...it is serious matter.. i[censored] not take action we fire to bunk.. so please take action immediately... they are telling we are not set the meter .. take action .. i hope you will take action immediately ...

thank you...
From:
Ravipati Mahesh(Film Actor),
Contact No: [protected],
Hyderabad.

Dear sir,

my lpg consumer no. Is 43066 . We have already submitted adhar card into sona enterprises which is authorised delaer of ioc and bank but subsidy amount not in coming in my account last six month. And fake cash meom being generated and delivered from in my consumer no. 43066 . Which is message come in my mobile that your cylender has been delivered . This is wrong . You are requested to please take reasonable action.

With regards

hare ram shukla

consumer no. 43066

sona enterprises

vasant kunj delhi

authorised dealer (lpg gas)

indian oil corpration

I have Book my LPG Triveni Gas Service Jaipur on 27 sept 2016 vide Con No 16387 and registered with reference no 254365. when i visited agency on 1 oct. 2016 there was a notice " its dealership has been suspended . Contact Mob no. [protected] Jyoti meena. When contacted no response have been received . Only rings goes on. Please make arrangement for early delivery.

My self sikha sharma i have only one cylinder(non subsidy) booking no-200138 cash memo no-[protected]. i am only lady at my resi it is on 2nd floor. the boy came from my ag (mangal mukhi gas agencie jaipur rajasthan) not gave me cylinder .he was saying that i can not deliver at at your flat. u came in ground with empty cylender and get your cylinder. it was a time around 7.30 pm. every body in my building was surprise.

pls let me when i got my cylinder at my doorstep.

shikah sharma
[protected].
jaipur

I am indane gas compnys consumer having connection no A-5751 in Assandh Gas Service Distt Karnal Haryana 132039.Previous week my regulator got faulty and presently it is leaking Gas. I went to gas agency to change my regulator but they are asking me to pay Rs 250/- to replace faulty regulator.
Therefore I want you to please suggest me what to do .As far as I know it is componys duty to change regulator free of cost.
Please give reply as soon as possible.
Yours
Surender Kumar
consumer no A-5751
WARD NO 8
Darbara Colony Assandh
Mob no [protected]

Sir.I have booked a LPG on 16.09.2016 vide reference no.266799 against my consumer no.[protected] under your agency CITI INDANE, Namkom, RANCHI but lpg has not delivered yet till 01.10.2016 where as your agency system says that booking up to 16.9.2016 already fevered.Sir this problem I have been facing every time against my booking.So I request you to address the issue immediately.
Regards
B.N.Ram
Road No.2, Swarna Rekha Nagar, Ketaribagan, Ranchi
Mobile No.[protected]
Consumer No.[protected]

I am s a ansari a consumer of indane oil gas. by mistake i am wrongly clicked opt out of subsidy. i am not getting any subsidy then. i kindly request you to deactivate opt out of subsidy. i want to avail subsidy cylinders. so please deactivate from out of subsidy.

Consumer name : s a ansari
Consumer no. [protected]
Lpg id: 3 [protected]
Contact no. +91 [protected]
Email : [protected]@rediffmail.com
Consumer type: domestic

Distributor: hanseswari gas service (140419), bansberia, hooghly-712502 (wb)
Gas agency phone no. :[protected]

Dear sir
My consumer no. cx11049405 indane gas
Name: v. basant
I booked for refill cylinder on 19.09.16 through my mobile. i got the following message.
"booking for con no cx11049405 is registered with ref no.356914. refill expected delivery:7-9 days. pl submit aadhar to ur distributor, ignore if already done"
On 26.09.16 i received messagestating that cash bill generated.
"cash memo [protected] of amount rs.527.5 generated for booking no. 356914, shall be delivered shortly. insist for pre-delivery check while receiving refills"
Till now i haven't received the refill.
Pl look into the matter expeditiously.
Basantl

Dear sir, I booked by LPG cylinders around 25day ago, booking no 418966, I received massage of delivery shortly by Indian gas on dated 24.09.16, but still not yet received, again I received massage by Indian gas on dated 27.09.16 as door closed, but no one came to delivery as there I was watchman for 24hours service in our flat its not possible as I received the massage through Indian gas I request u to solve my issue as early as possible.

Dear sir, i have not received subsidy in my bank account bearing no [protected].My cylinder delivered on 23.09.2016. My gas distributor is New Barrackpur Renuka Insane. My cust. No [protected] & LPGID:[protected]. My banker is State Bank Of Hyderabad, Rajarhat Branch, Kolkata. I have already submitted my adhar no[protected] to my banker & gas distributor m/s. New Barrackpur Renuka Insane. Pl look after the matter and get me subsidy.

This is T. Mary From Kilacheri, Thiruvallur Dist - 602001.

I am Using Your Service so many days, I mention the my Agency (JAYEL GAS Service Details)

Customer No: X31078
Customer Name : T. Mary

1.Cylinder not deliver timely.After so much of follow-ups not getting any positive response.
2.Agency Land line numbers mentioned over LPG pass book is not in use.
3.Help line number [protected] not able to contact as same recorded message regarding subsidy repeated.
4.Agency canceled bookings as and when they want.

We are facing very much difficulties as the delivery persons confirms that booking/delivery slip is available and suddenly booking canceled without any intimation.
Please look into the details and do the needful as this type of services will definitely spoil the image of Indian Oil corporation Limited.

Kindly help in timely delivery

ONE OF THE DISTRIBUTOR OF INDANE GAS AT B.T.M. Layout- Bangalore, (Indane Gas - J.N. Enterprises
B.T.M. Layout), i have the following complaints.

1. Phone is always busy in business hours also.
2.The person who came to deliver the cylinder took 50 Rupees having no reason for what he is asking for money. This is not happening first time . before this he also took money. When i took cylinder first time, the person took 200 rupees.
3. Cylinder was leaking but the person not ready to accept . he was saying it is ok after putting regulator while it was leaking after putting some water in cylinder. I was in office and my family disturbed due to this behavior and i have to go home to deal with the person.
4. Cylinder delivered in 13 days and while querying on going to the agency (because they did not pick the call), everyday getting answer today, today, today.


I request to gas agency kindly trained your delivery person and take action who ask for extra money. Everybody who is using cylinder is not rich who can give whatever demanding money for the comfort.
Subsidy is 42 Rupees and delivery person taking money 50. what's the logic.

महोदय,

निवेदन है कि कल दिनांक 28.09.2016 को इंडेन गैस को मेरे द्वारा अपने इंडेन गैस कनेक्शन के संबंध में एक शिकायत प्रेषित की गई थी, जो कि निम्नानुसार है :

"irregularities in my connection record
Respected sir,

Myself radhey shyam, resident of 430/3, mangal pandey nagar, meerut. I am having indane gas connection (No. V24997) in my name with vijayant gas service, begam bridge meerut.

I have sold out my abovementioned house (Meerut) and now i have to shift my family with luggage from meerut to ghaziabad on 30.09.2016 at any cost, because i have to handover the said house to new owner.

I have two cylinders with this connection but in company record, only one cylinder is enetered in the computer system. On 23.09.2016, i went to the said agency (Vijayant gas service) to get transfer voucher, but they have refused to issue the tv due to irregularities in the company's record, which is not my mistake at all.

As i have to shift my family from meerut to ghaziabad on 30.09.2016 at any cost, i have great problem to keep these cyliders at meerut.

As this mistake has not been created at my level, then why should i bear it.

I humbly request you, to kindly please solve my problem and to arrange to release my transfer voucher today positively.

I will be highly oblized.

Thanking you,

Your's faithfully

Radhey shyam
S/o lallu mal
430/3, mangal pandey nagar
Meerut (Up)
Mob. No. [protected]
My e-mail id - [protected]@gmail.com"

संबंधित विभाग मेरी समस्या का समाधान अभी तक भी नहीं किया गया है, जिसके कारण मैं तनावग्रस्त हूँ. मुझे कल दिनांक 30.09.2016 को अपना सामान गाजियाबाद हर हालत में शिफ्ट करना है. मेरे द्वारा उकत मकान बेच दिये जाने के कारण मेरे द्वारा गैस सिलेंडर मेरठ में रखना संभव नहीं हो पाएगा. मैं एक सेवानिवृत्त बैंक अधिकारी हूँ.

कृपया मेरी उक्त समस्या पर सहानुभूतिपूर्वक विचार करते हुए मेरी समस्या का समाधान कराने की व्यवस्था कराने तथा मुझे गाजियाबाद के लिए ट्रांसफर वाउचर जारी कराने के आदेश प्रदान करें.

धन्यवाद,

भवदीय

(राधे श्याम गुप्ता)
430 /3, मंगल पांडे नगर, मेरठ
मोबाइल नं. [protected]