Indian Oil Corporation [IOC] Complaints & Reviews

My name is Mrs Radha Ranganathan, residing in Chennai 600073.
My mobile No. is [protected].
My Consumber No. [protected][protected]
My gas supplier: Sri Revathy Indane Gas Agency,
Munuswamy Nagar, Chennai 600100. Code 171959.
[protected][protected][protected][protected][protected]

I got my LPG (single cylinder) LPG connection Consumer
No. 46718, Sri Kala Rani Gas Agency, Veeraperumal Koil St.,
Mylapore, Chennai 600004,

TRANSFERRED TO THE ABOVE Sri Revathy Indane Gas Agency,
Munuswamy Nagar, Chennai 600100. Code 171959, on
5th October 2016.

I applied for a second LPG cylinder on 14th October 2016,
for which the above Sri Revathy Indane Gas Agency, collected Rs. 2, 500/- from me in cash. When I paid the amount, they also gave me a
pressure cooker. I was told that the pressure cooker was free
for the second cylinder.

Having collected Rs. 2500/- for the second cylinder they gave me a Subscription Voucher (SV) for Rs. 1950/- said to be combined
security deposit for two cylinders (Rs.1450 for second cylinder + Rs. 500 for old ) They did not give me any receipt for the balance amount of Rs. 1050/-
(Rs. 2500 minus Rs. 1450 for the 2nd cylinder).

I think they have indirectly collected excess amount from me
by thrusting a pressure cooker on me which was initially said to be
free for the second cylinder. If the pressure cooker is free,
then they should not have collected excess of Rs. 1050/- that too
without bill.

I am sure Indian Oil Corporation is not in the business of promoting
and selling pressure cookers when a 2nd cylinder is given to
the consumer.

Request you to look into this malpractice, and arrange to refund
to me the excess money collected.

Thanks

Mrs. Radha Ranganathan
Consumer No.[protected][protected]

22nd October 2016
LPG Customer No. 14543
Dealer: SREE GURUVAYUR INDANE SERVICES, Thrissur District, Kerala
i
I had booked refill cylinder on[protected] vide booking ref no.399533.
On 19th Oct 2016 received SMS that Cashmemo No.[protected] generated stands cancelled(??). On 20th another SMS received to the effect that refill will be delivered shortly.

Today when I enquired with the Agency they replied that they have not received any stock and could not confirm when the refill would be delivered. Pls investigate.

Sree Guruvayur Indane Service is an irresponsible and erratic supplier, whose service is most unsatisfactory. In the calendar year 2016 I have so far received only THREE (3) cylinders. This is against 12 cylinders promised by the Govt.

SAROJINI SREEDHARAN
[protected]

Dear,
HEMANT SHRAN S/O S.S. SRIVASTAV

Your feedback was sent to your distributor (MOHAN and MOHAN) successfully.

Your feedback :-
Dear Sir/Madam It is very painful that the cylinder booked online for which cash memo generated as [protected] dated 14/10/16 is not received till date an time. But, a message at 5: 26 pm shows that the cylinder against the said cash memo has been delivered. please look into the matter as it creates a communication gap and any information may please be informed with revert email too at your end.
Regards,
hemant sharan [protected]

Sir, my name is indrajeet singh konch jalaun up... My contact no. [protected] sir konch ek kaswa h yaha ki public bahut hi trast h. Kyo ki yaha pr na to banks, petrol tanks 10 rupey ke sikke nhi le rhe h... Saaf inkar kar rhe h ki 10 rupey ke sikke band ho gye h... Kya sir ye shi h.. Public bhaut pareshan yaha ki.. Plz help kijiye.. Gareeb logo ko pareshani ko samjhe sir... Aapki badi kripa hogi...

Matruchaya petrolpump dahod code no.261656
automission network problem {datanot push} im panday sel officer
not answer me i cal that but he was not action it any problem
that much in complain u please short out shortly
and any time i complain selofficer 20/10/16 my tt was load but network promlem i se sellof. he was se that what can i do and here my pump was dry

The city indane distributor adds unauthorized charges from the customer. On 15 oct 2016, i meet the distributor staff for transfer of gas connection to kolkata. They did it but when returning the amount mentioned in the transfer voucher, they paid me rs. 100/- less. I asked them, for what they are taking. They said it is service charges. I said then give the bill mentioning as service charges. They denied to do so. The owner was inside, he said they have so many expenses. But after argument on this issue he returned the amount. Now its a question that i object so. But not everyone knows this. And they are taking unauthorized charges from customers.

Someone refilling illegal gas cylinder in temporary house built next to ganesh vihar dhakoli, sas nagar. As there is leakage of gas it mix with air and enter in our house and is inhaled while breathing
It is dangerous to health.
We have several time complaint to owner of temporary house.
Please take necessary action so that no such person sell out and causes risk for someone health.

Sir,
I am Mohan S, Admin in a Educational Institution. I'm located near Erisinampati (Tirupur, TN). In your petrol pump located in Erisinampati, the staffs are behaving rude to the customers. I don't like the service they gave to me. They are abusing the customers. I know the other agencies under IOC, but this is the poorest one I've seen. Please take immediate action. Otherwise the IOC's name will be spoiled. The quantity is also low. I think they are stealing the petrol. So, please kindly take a note of my complaint. Thank you.

My Consumer no. is 14447. I have booked a cylinder on 03/10/2016. My Booking No is 274457. Till today ie. 18/10/2018, the Distributor has not delivered the booked cylinder. As a result I am facing great inconvenience as my present cylinder is going to be exhausted in next five to six days. My Distributor at Guwahati (Assam) is P.S. Gas Agency, Hatigaon, Guwahati-781038. Kindly instruct the distributor to immediatly deliver the booiked cylinder. An immediate action is requested.
S.N.Goswami
Mobile:[protected], Email: [protected]@gmail.com

Sir,
I am Ruhina Debbarma and I have filled my online KYC on 14/09/2016. and my KYC No.is [protected] and waitlist no. is [protected] and the waitlist have been already clear . I have gone to Hezamara Indane Gramin Vitrak to collect my Indane gas but they refused me and didnot deliver the gas. I have gone to the agency several times ( more than 10 times) and requested them to deliver my gas, but they turned deaf ear to my request. Sir pls help me.

Dear sir
I Mr. Prasanta kumar Sinha of Nalhati, dt Birbhum, west Bengal is a LPG customer since 2000. My consumer number is 04668. I am suffering from regulator problem. My regulator is working in direct condition. We are trying to off the regulator but not succeed. So we are dependable only on the nobs of oven . I think it not safe for our family and my neighbours also. I complaint about it to my distributor point Priya Indane Service at Nalhati. But they are compelled me to use the faulty regulator.

So kindly take diciplinary action therefore I can use the gas safely.

Regards
Prasanta kumar sinha
Cons no 04668
Mob no [protected]

Dear sir,

My customer no is [protected] and my distributor name is natraj gas agency agra. Sir i am boked my cylinder last month and i received delivered msg on 5/10/2016 with cash memo no [protected].. But till date i have noote received my cylinder. When i asked my distributer he said "cylinder khali le aao aur yahan se le jao".

Sir they balked our cylinder. Every month we harass by our distributor. So i request you please take action against our distributer natraj gas agency agra. Ph no [protected]

M/s revathy indane gas agency, munusamy nagar, chennai
Code no.171959
My chennai consumer no. was 37936 - regulator no. hx1009.
—
On 13.10.2016, i got my above gas connection transferred to bangalore
Vide doc. no.[protected]/13.10.2016 from the above
Distributor revathy indane gas agency.

They charged and took from me rs. 100/= towards service
Charges. no bill was given for this amount.

I have no information about service charge of rs. 100/= payable
To the distributor for getting transfer of gas connection that too
Without bill.

Request you to arrange to refund the amount to me if the
Amount collected without bill was illegal.

R. sahasranaman
(represented by father s. ranganathan)
Plot no.32, 9th st., sri balaji nagar, santhoshpuram, chennai 600073.

I having consumer no.[protected].my ph.no. is-[protected].distributor name is-INDANE THAKURPUKUR.previous two month i am booking the gasbut do not gave me.my cylinder is selling to other side and delivery sms send in my phone.please sir imidiate take action to distributor.May I also complain to indian oil corporation cutomer care.customer care complain no is-2781947.date-08/10/2016.but do not solve my problem. May I contact to second time of customer care. But don't solve my problem.

For the past few years i have been purchasing petrol and diesel from indian oil company whose retailer is m/s murugendra traders at yargatti of belagavi district, karnataka state.

1. I get kerosene smell in the petrol i purchased for my bike. Hence i wanted to test the petrol. I was denied of my right to test the petrol.

2. Moreover they do not have facility to check air (Never have i seen it functional for the past few years). Always under repairs.

3. Toilets not available for usage, very dirty and unusable.

4. Clean and drinking water not available.

I have booked my gas cylinder for consumer no.121375 is registered with ref. no.385275 on 28.09.2016, and i have received sms on 08.10.2016 that cash memo no.[protected] generated for booking no.385275 and cylinder has been delivered on 08.10.2016at 14.28hrs. but till date i have not received any cylinder. we were available the house. my distributor is roy & dutta enterprise, sodepur, kolkata-700110. so, please take necessary action in this matter.
A. k. roy.
Saradapally, manikdanga road, po:ghola bazar, sodepur, 24 parganas (north), kolkata-700111.

Had filled diesel 64.13 liters in car MH-46-V-3672 from Bon Bon service centre on 22/9/2016 . after filling the diesel car stopped at .5 kms. car was towed to navnit motors. diagnosis done confirm water in diesel tank of approx 15 liters .car repair charges are Rs 6 lacs. have filed police complain also with saki naka police station.

this petrol pum is located at sak naka junction near mainland china.

Complaint # 2785361

Consumer number: cx13566497

I had booked for refill on 1/10/2016, and got message on 3/10/2016 that cash memo generated, and on 4/10/2016 got message that booking cancelled, as door closed, however i was physically present at my home on that day.

I came to know that delivery attempt was made on 6/10/2016, when we were not at home, and after that no attempt has been made by distributor to deliver the cylinder.

I had filled a complaint # 2785361, but the response is that, they want me to go to the distributor to get the refill, and ironically my distributor telephone is always engaged intentionally. I had filled a similar complaint nearly six months back.

The service is worst, and if possible kindly change my distributor to kanka durga gas agencies.

Dear sir this is jawahar lal kabi from jharkhand

I am having a consumer no. 0 with6350 the kushal gas agency, phone [protected], 2900171, shp n016. maple 0mplex vijaya green baridih jamshedpur

I booked for gas cylinder on 05.10.2016 with an assurance that the cylinder will
Be delivered within 3 working days. but the same has not been
Delivered till date.
I have personally seen the delivery van distributing the same around
The area. on 12-10-16.

I have to borrow cylinder from my neighbor for use due to such delay.
They also harass
Me and ask to come time and again. they also do not respond
Positively. i think the people
In dev agency may selling the gas outside, pls take immidiate action.
Thanking you

Regard
Jawahar lal kabi

I am a regular indane gas customer, i had tried to book my riffile so many times but in when. Finally i came to know that my indane distributor has been changed by company. Company dident conveyed a message to any of his single customer. Now when i asked to new dealer he told me to collect a cylinder from his godown. But he charged us the bill including home delivery charges. My question is to why the customers get suffer from this. So please see into the matter and solved our problem otherwise we will file an rti regarding customer harrashment by iocl.
Pravin b pokle
Customer of wardha indane, wardha maharashtra
Mob. No. [protected]//[protected]