Indian Oil Corporation [IOC] Complaints & Reviews

Address: Mohali, Punjab, 140603

Someone refilling illegal gas cylinder in temporary house built next to ganesh vihar dhakoli, sas nagar. As there is leakage of gas it mix with air and enter in our house and is inhaled while breathing
It is dangerous to health.
We have several time complaint to owner of temporary house.
Please take necessary action so that no such person sell out and causes risk for someone health.

Dec 4, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: 642207

Sir,
I am Mohan S, Admin in a Educational Institution. I'm located near Erisinampati (Tirupur, TN). In your petrol pump located in Erisinampati, the staffs are behaving rude to the customers. I don't like the service they gave to me. They are abusing the customers. I know the other agencies under IOC, but this is the poorest one I've seen. Please take immediate action. Otherwise the IOC's name will be spoiled. The quantity is also low. I think they are stealing the petrol. So, please kindly take a note of my complaint. Thank you.

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].

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A

alakeshdey

from Kolkata, West Bengal

Oct 19, 2016

Informing you that subsidized lpg domestic gas taking as fuel regularly, please take action as early as possible.
Place- santoshpur
land - mark jora bridge
name of food stall - boudir hotel
date of incident - 19.10.16

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Address: Kamrup Metropolitan, Assam, 781028

My Consumer no. is 14447. I have booked a cylinder on 03/10/2016. My Booking No is 274457. Till today ie. 18/10/2018, the Distributor has not delivered the booked cylinder. As a result I am facing great inconvenience as my present cylinder is going to be exhausted in next five to six days. My Distributor at Guwahati (Assam) is P.S. Gas Agency, Hatigaon, Guwahati-781038. Kindly instruct the distributor to immediatly deliver the booiked cylinder. An immediate action is requested.
S.N.Goswami
Mobile:[protected], Email: [protected]@gmail.com

Nov 27, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: 799211

Website: www.indane.co.in

Sir,
I am Ruhina Debbarma and I have filled my online KYC on 14/09/2016. and my KYC No.is [protected] and waitlist no. is [protected] and the waitlist have been already clear . I have gone to Hezamara Indane Gramin Vitrak to collect my Indane gas but they refused me and didnot deliver the gas. I have gone to the agency several times ( more than 10 times) and requested them to deliver my gas, but they turned deaf ear to my request. Sir pls help me.

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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R

royta92

from Kolkata, West Bengal

Oct 18, 2016

I booked a cylinder on dated 06/10/2016 with ref. no. 348560. My consumer no 35098. But till today not delivery my cylinder. Plz solved this matter.

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Address: 731243

Dear sir
I Mr. Prasanta kumar Sinha of Nalhati, dt Birbhum, west Bengal is a LPG customer since 2000. My consumer number is 04668. I am suffering from regulator problem. My regulator is working in direct condition. We are trying to off the regulator but not succeed. So we are dependable only on the nobs of oven . I think it not safe for our family and my neighbours also. I complaint about it to my distributor point Priya Indane Service at Nalhati. But they are compelled me to use the faulty regulator.

So kindly take diciplinary action therefore I can use the gas safely.

Regards
Prasanta kumar sinha
Cons no 04668
Mob no [protected]

Dec 15, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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E

etjalam

from Chennai, Tamil Nadu

Oct 17, 2016

Hi sir. Am e thanikachalam . Customer no. 27543. Last friday ganaster gang come and beat me and blast my tea stall shop and kidnap my gas stove & cylinder .
Plz kindy prpvide action to that person . Below ill sumbit a csr copy & evidence

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9

9884495330

from Delhi, Delhi

Oct 17, 2016

As I have connected new cylinder. The gas is leaking barely. Thanks

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Address: Agra, Uttar Pradesh

Dear sir,

My customer no is [protected] and my distributor name is natraj gas agency agra. Sir i am boked my cylinder last month and i received delivered msg on 5/10/2016 with cash memo no [protected].. But till date i have noote received my cylinder. When i asked my distributer he said "cylinder khali le aao aur yahan se le jao".

Sir they balked our cylinder. Every month we harass by our distributor. So i request you please take action against our distributer natraj gas agency agra. Ph no [protected]

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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A

Arunima h kour

from Gurgaon, Haryana

Oct 17, 2016

Customer no CX27517436
Refill booking no.. 536594
Booking date..01/10/2016

But refill is not deliver till date 11/10/2016. I have safered problem, so refill is delivered immediately.

Regards,
Arunima h kour

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Ř

Řăhûĺ Šăhă

from Mumbai, Maharashtra

Oct 18, 2016

I rahul saha i have a gas connection Customer id is.15613693 every time my gas delivery man his name is mona saha he's demanding in 40rs extra on bill amount y i pay heem extra 40rs of every time so it's my humbly request to your team please look in to matter and solve this my mobile number [protected].
Email.[protected]@gmail.com

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Address: Chennai, Tamil Nadu

M/s revathy indane gas agency, munusamy nagar, chennai
Code no.171959
My chennai consumer no. was 37936 - regulator no. hx1009.
—
On 13.10.2016, i got my above gas connection transferred to bangalore
Vide doc. no.[protected]/13.10.2016 from the above
Distributor revathy indane gas agency.

They charged and took from me rs. 100/= towards service
Charges. no bill was given for this amount.

I have no information about service charge of rs. 100/= payable
To the distributor for getting transfer of gas connection that too
Without bill.

Request you to arrange to refund the amount to me if the
Amount collected without bill was illegal.

R. sahasranaman
(represented by father s. ranganathan)
Plot no.32, 9th st., sri balaji nagar, santhoshpuram, chennai 600073.

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 15, 2016

Updated by V.R My name: Mrs Radha Ranganathan
My LPG Consumer No.46718 - Regulator No.LPGE84930.
Distributor: Sri Kala Rani Agencies, Mylapore, Chennai 600004.
[protected][protected][protected][protected]-------

On 26th Sept. 2016, I got my above LPG connection (single cylinder)
transferred to: SRI REVATHY INDANE GAS AGENCY, CODE No.171959,
MUNUSWAMY NAGAR, CHENNAI.

For transferring, the Distributor, Sri Kala Rani Agencies, Mylapore,
Chennai 600004, did not charge me anything. They gave me the
TTV after verification of records.

On 5th October 2016, I gave the TTV to SRI REVATHY INDANE GAS AGENCY, CODE No.171959, MUNISWAMY NAGAR, CHENNAI. They gave me my new Consumer Number [protected]. I filled up the required form with proof of address, etc., and gave the form to them with the TTV. They took Rs. 100/- from me before giving my Consumer No.[protected]. They did not give me any receipt for the Rs. 100/- taken from me. I feel taking this money from a consumer, that too without giving any receipt, is illegal. Please arrange to enquire, and refund Rs. 100/- to me if such payment of Rs. 100/- taken from me by SRI REVATHY INDANE GAS AGENCY, is unjust and
illegal, for transfer of my above LPG connection.

Thanks.

Mrs Radha Ranganathan
Plot No.32, 9th St., Sri Balaji Nagar, Santhoshpuram, Chennai 600073.
Mobile: [protected], Landline:[protected].

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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S

Surcandy

from Amritsar, Punjab

Oct 17, 2016

Very disappointing to tell that everytime I rush to petrol pump no one is ready to check the air pressure ...as always they have no boys to do so or their machine is not working and two days ago I asked in 6 petrol pumps all of them refused to do so

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Address: Kolkata, West Bengal, 700063

Website: www.consumercomplaints.in/new_complaint

I having consumer no.[protected].my ph.no. is-[protected].distributor name is-INDANE THAKURPUKUR.previous two month i am booking the gasbut do not gave me.my cylinder is selling to other side and delivery sms send in my phone.please sir imidiate take action to distributor.May I also complain to indian oil corporation cutomer care.customer care complain no is-2781947.date-08/10/2016.but do not solve my problem. May I contact to second time of customer care. But don't solve my problem.

May 11, 2017

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 18, 2016

Updated by rm551740 Thank you sir my problem is solved .distributor delivered the cylinder on 15/10/2010.distributor is ok thank you I.O.C

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

Nov 01, 2016

Updated by rm551740 Thank you sir you and your officer solved my problem.lot of thanks

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Address: 591129

Website: Consumers Complaint

For the past few years i have been purchasing petrol and diesel from indian oil company whose retailer is m/s murugendra traders at yargatti of belagavi district, karnataka state.

1. I get kerosene smell in the petrol i purchased for my bike. Hence i wanted to test the petrol. I was denied of my right to test the petrol.

2. Moreover they do not have facility to check air (Never have i seen it functional for the past few years). Always under repairs.

3. Toilets not available for usage, very dirty and unusable.

4. Clean and drinking water not available.

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 14, 2016

Updated by Augustine SJ The Gas station does not have the basic facilities such as Free Air, Free Water and Clean Toilet Facilities available.
Besides they are very rude to the customers. One has to wait till all the customers go to avail a simple cash memo.

Till date nothing has been changed. I have begun noticing that the product is also adulterated.

I was not provided the facility to test the Petrol.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].

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Address: 700111

Website: www.aai.aero

I have booked my gas cylinder for consumer no.121375 is registered with ref. no.385275 on 28.09.2016, and i have received sms on 08.10.2016 that cash memo no.[protected] generated for booking no.385275 and cylinder has been delivered on 08.10.2016at 14.28hrs. but till date i have not received any cylinder. we were available the house. my distributor is roy & dutta enterprise, sodepur, kolkata-700110. so, please take necessary action in this matter.
A. k. roy.
Saradapally, manikdanga road, po:ghola bazar, sodepur, 24 parganas (north), kolkata-700111.

Dec 8, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Mumbai City, Maharashtra, 400072

Had filled diesel 64.13 liters in car MH-46-V-3672 from Bon Bon service centre on 22/9/2016 . after filling the diesel car stopped at .5 kms. car was towed to navnit motors. diagnosis done confirm water in diesel tank of approx 15 liters .car repair charges are Rs 6 lacs. have filed police complain also with saki naka police station.

this petrol pum is located at sak naka junction near mainland china.

Dec 12, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].

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Address: Guntur, Andhra Pradesh, 522002

Complaint # 2785361

Consumer number: cx13566497

I had booked for refill on 1/10/2016, and got message on 3/10/2016 that cash memo generated, and on 4/10/2016 got message that booking cancelled, as door closed, however i was physically present at my home on that day.

I came to know that delivery attempt was made on 6/10/2016, when we were not at home, and after that no attempt has been made by distributor to deliver the cylinder.

I had filled a complaint # 2785361, but the response is that, they want me to go to the distributor to get the refill, and ironically my distributor telephone is always engaged intentionally. I had filled a similar complaint nearly six months back.

The service is worst, and if possible kindly change my distributor to kanka durga gas agencies.

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Dear sir this is jawahar lal kabi from jharkhand

I am having a consumer no. 0 with6350 the kushal gas agency, phone [protected], 2900171, shp n016. maple 0mplex vijaya green baridih jamshedpur

I booked for gas cylinder on 05.10.2016 with an assurance that the cylinder will
Be delivered within 3 working days. but the same has not been
Delivered till date.
I have personally seen the delivery van distributing the same around
The area. on 12-10-16.

I have to borrow cylinder from my neighbor for use due to such delay.
They also harass
Me and ask to come time and again. they also do not respond
Positively. i think the people
In dev agency may selling the gas outside, pls take immidiate action.
Thanking you

Regard
Jawahar lal kabi

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Wardha, Maharashtra, 442001

I am a regular indane gas customer, i had tried to book my riffile so many times but in when. Finally i came to know that my indane distributor has been changed by company. Company dident conveyed a message to any of his single customer. Now when i asked to new dealer he told me to collect a cylinder from his godown. But he charged us the bill including home delivery charges. My question is to why the customers get suffer from this. So please see into the matter and solved our problem otherwise we will file an rti regarding customer harrashment by iocl.
Pravin b pokle
Customer of wardha indane, wardha maharashtra
Mob. No. [protected]//[protected]

Nov 29, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Bangalore, Karnataka, 560030

Website: Indane

Every time i book the CYlinder i will get a message that its been delivered to me but they will not deliver to my address. Even after i calling thedeliery people and agency for 100 times there will be no REsponse.
Agency Number is always Busy because they will keep the receiver apart.
They wont pick the call even if it is connected.
Previous Cylinder was booked 2 week ago but still no response..

Nov 28, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

Dear team,

Had booked gas cylinder on 24 sep 16 with ref. No. 751227 with a commitment that cylinder will be delivered in 10-12 days after prolong follow ups on 09th oct 16 got a message through sms that booking is cancelled without giving any reason. This ridiculous and happening 5th time. There is no reason and seens to be foul play by lpg dealer.

Request resolve this earliest. It is difficult to go and enquire every time when booking is cancelled.

Distrubutor: kasna, greater noida, uttar pradesh
Consumer no.:31095

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: Ernakulam, Kerala, 683542

Website: indane.co.in

The complaint is registered for not providing home delivery for refilled cylinder who booked. The agency is looking for there convenience and they keep the cylinder in workshop which is in main road, they're not bothered about consumers difficult. Consumers are really fed up with this agency and they usually go twice a day for placing the empty cylinder and to collect the refill. My house is located in kuttipadam (Area), nedunthode (Street). While i spoke with my home neighbors they mentioned as the gas has spread all over the house while they try to install the refill. I request the higher authorities to look into this issue seriously to avoid such incidents in future by warning the particular agency to make the home delivery who book the refill. Please find the agency name which is mentioned as follows. Mar basil indane home (Gas agency) which is located in perumbavur (City), ernakulam (District), kerala (State).

Nov 27, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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Address: 416003

As i have booked mine cylinder on 06.10.2016 and booking no:261727 in indane ramkrishna agency, 1245, e ward, g-14, m. J market, rajaram road, kolhapur. Mine cust no:-[protected]. But as per online feedback it has been conformed that the cylinder was delivered on 03.10.2016 without mine booking. As this intance is happenning frequently with this gas agency. As selling the cylinder in unauthorised is punishable as per corporation policy. It is very much essential to take action against this type of merchant to keep high the brand image of corporation like indian oil corporation limited. Kindly send the enquiry details too and revert the same in my mail id [protected]@gmail.com

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 11, 2016

Updated by muralivbala kindly enquire to the concern and revert the update to [protected]@gmail.com

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Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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D

dinesh ji

from Gurgaon, Haryana

Oct 13, 2016

I am a LPG customer with consumer no. 8331, Reaf No-[protected]& Cash memo No-[protected] Burari indane Gas Agency Main Road, Nathupura, Burari Garhi, Burari, New Delhi, 110084, I booked my refill on[protected] and till today 15 days have been passed but refill has not been supplied...

Regard
Dinesh Rawat
Mob-[protected]

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Address: 605755

Website: WWW.IOC.IN

Respective officers :

Please resolve my issue iam a indane lpg connection holder with distributor name is shri vijaya indane gramin vitr (253739) we are not get the lpg subsidy in last one year and i will try to submit our details to uiadai portal but their showing your consumer no is invalid pls fix my issue... my consumer no is: cx9117840 and my lpg id is:[protected]
Already many time register complaint against the problem but no one give the proper response..

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil

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J

jaganindane

from Hyderabad, Telangana

Oct 12, 2016

Sir your consumer number is invalid give me your aadhar number and mobile number

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Ayyanar34's [Complaint's author] reply, Oct 12, 2016

Hi sir:

Thank you for response me my name is :Ayyanar J and my Aadhar no is: 950786423495 Mobile no is:9047096856, -09971987452 Email id: [email protected]... please resolve my concern

Ayyanar34's [Complaint's author] reply, Oct 13, 2016

Hi sir:

Thank you for your response

My name: Ayyanar J
Aadhar no: 9047096856,
Mobile no:9047096856, 9971987452
Email:[email protected]
Acc no:077201000014015
Ifsc code:IOBA0000772

Please resolve the concern as soon as possible Thank you...

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Address: Gandhinagar, Gujarat, 382419

I went to refill petrol yesterday evening. it was 11:00 pm sharply and date is 09/10/16. I was in que as soon as i saw another operator i went to other side ( as same side there is a Que).

As soon as i was noticed by operator he refused me and asked me to join Que. when i was asked i was given reason that lane is dedicated for car, where no board was displayed.

After that they continue to abuse. This is second incident with in 15 days from same patrol pump.

I think they should check CCTV and train their operators to behave properly especially to the ladies.

Nov 26, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Indian Oil Corporation [IOC] Customer Care's response Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].

Indian Oil Corporation [IOC] Complaints & Reviews

File a complaint to Indian Oil Corporation [IOC]

Indian Oil Corporation [IOC] reviews & complaints page 231

Illegal filling from domestic cylinder

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Abusing the customers in a Petrol Agency

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Non-delivery of booking LPG Gas Cylinder

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Non- delivery of Indane Gas

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Regulator problem

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Gas not delivered after delivery msg

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Rs. 100/- service charge for transfer without bill.

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Delivery cylinder

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Retail gas station has adulterated, petrol does not provide facility to test.

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Non received of gas cylinder.

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Diesel

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Refill not delivered despite complaint # 2785361 - sudhakar gas agencies

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Delay in delivery

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Sudden change gas distributor agency

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They won't deliver the cylinder but they will take money in advance

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Delays or auto cancellation of booked gas cylinders - indane

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Problem with gas cylinder delivery

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Already mine cylinder delivered to another customer without booking

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Subsidy Failed

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Misbehave

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