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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 189

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R
r_crossworld
from Surat, Gujarat
Sep 18, 2017
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Address: Surat, Gujarat, 395001

I had filled petrol of rs. 200.
A petrol service boy named "rakesh" does not set the count from "0".
A rs. Start from 3.
When i told him to set it to 0, he start abusing.
I called to indian oil complaint board, they told me there is no such petrol pump named as "shreedhar petroleum".
Shreedhar petroleum
Khand bajar, nr. Railway station
Surat
Please do needful
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    K
    Kumati
    from Bengaluru, Karnataka
    Sep 17, 2017
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    Address: 562107

    Dear sir,
    I would like to inform that i have the gas connection with the seetha rama indane gas services, opp. Akn hospital, jigani main road, jigani, anekal tq., bengaluru urban, mob:[protected] past one year and the customer no.[protected]. I would like to inform you that the above informed distributor is collecting ₹100 more on whatever billed amount, it's a open bribery. Why should we pay extra when it is already included.
    Why is ioc giving licence to these type of service providers. Are these delivery boys not getting their salary. Why is this happening everytime how many people suffering from this type of paying extra ₹100. Hence i would like to request you to consider the above requisition asap.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      K
      from Hyderabad, Telangana
      Sep 17, 2017
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      Address: Rohtas, Bihar, 821115
      Website: LPG deactivate give up subsidy

      Dear sir due to wrong click on"give up subsidy" it has been activated. Please give me back subsidy and kindly deactivate. My lpg id[protected] consumer no cx4769451 arn indane gas agency rohtas sasaram bihar distributor code 256111 distributor name arn indane my mobile no [protected] and email id [protected]@gmail.com. As soon as possible thanks
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Sir
      i am consumer
      of burari indian gas agency
      which situated in burari delhi 110084

      i book sylinder at[protected] but sylinder dose not dispetched till today
      this candition is always apply on all booking
      pleas do somthing
      and think about it. (ye grahak ka saval hai)
      k no 3816 name shakuntla w/ o pitaeram
      Dear Sir,

      Delivery Cylinder not propare Weight
      When I put the cylinders in it, the gas in it was low and delivery men never break the cylinders

      Consumer No.BG4640
      Bindo Gas Agency
      Delivery Date-11/09/2017
      Faridabad
      My Gas number 28589 Vellore Gangeyan Gas Company, I received the refill two week back.. by my account subsidy amount Rs. 75.70 credited.. every month the subsidy amount is vary.. why sir. Pl. send the details . Gas amount bill + Subsidy = Total what.. my cell no.[protected].
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        S
        Santhiselvam
        from Chennai, Tamil Nadu
        Sep 17, 2017
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        Hello team,
        I have tried to book refill cylinder on 12th september, the amount has been deducted from my bank account by net net banking but transaction failed. Website display the error message due to some technical reason and service submitted to distributor. I have filed online complaint (Complaint no: 3254044) and i got reply as distributor will sort it out. Distributor name-parthiban gas agency, pallavaram, chennai-600043.
        I have contacted the distributor, but no positive reply i got from them.
        Kindly help me to sort it out this, its been pending more than a week time.
        Name: santhi selvam
        Consumer no: 13535
        Amount paid: 608.67
        Date: 12.09-2017

        Regards,
        Santhi selvam
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Dear Sir,

        Hi... Good Morning
        I am the user of Indian oil Xtra rewards card my card no is [protected] I am request you to please send my pin no. & details on my email id and i want to register the same. So Please send my Pin no. for register. My email id is [protected]@hotmail.com

        Thanks & Regards

        Shyam Kumar Ganti
        [protected]
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          A
          abhilash kaiwar
          from Mandya, Karnataka
          Sep 17, 2017
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          Address: 560100

          Inspite of several complaints. No one is bothered to take action. The gas bill itself is 600 and how can they ask 50 rs extra on that every time. Open bribery. Why should we pay extra when it is already included.
          Why is ioc giving licence to these type of service providers. Are these delivery boys not getting their salary. Why is this happening everytime how many people suffering vlfrom this paying extra 50 rs.
          I need solution not just automated reply.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Sir mera name rajni kant h or maine kal khurja u.p m imdian petrol pump jo 1st and last cng wala petrol pump h us pr 220 petrol dilwaya or usne meter ki reading 210 pr rok di maine bola ye kya kr rha h usne fir dwara se nikal chalu kr dia jisme se petrol nhi aadha tha sir m chahta hu ap inko theek se petrol daalne k lie bole .. thank u ...8
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            R
            RajaPadmanabhan
            from Kollegal, Karnataka
            Sep 16, 2017
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            Address: Mysore, Karnataka, 570018

            I am extremely fed up with the distribution
            Of refill cylinders by distributor doing delay and tactics, and theirs delivery boy nusence with family members and misguide, these are all systems practiced and encouraged and it's never addressed by your customer care executives including area managers, my only hope that any of one may do things properly, and solve my problem with distributor because Indane is famous company and used by large customers base same way I believe that company can solve this.
            Distributor
            Bhoomika gas agency
            Hootagalli, Mysore.
            Consumer No.cx8057558
            Name - Padmanabhan
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              V
              vignesh murugesan
              from Delhi, Delhi
              Sep 16, 2017
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              Website: www.indane.co.in

              I do not have any gas connection with Indane. But Indane is fraudulently using my phone number for booking cylinders. Atleast 2 bookings are done every week.

              The latest booking details are :
              Con No. 10850
              Cash memo : [protected]
              Booking no: 850708 / 10th September 2017

              Indane website is not accepting any complaints.

              Please remove my phone number from your database and take action against the fraudulent dealer.
              +1 photos
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                F
                Farhan Quddussi
                from Aligarh, Uttar Pradesh
                Sep 15, 2017
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                Address: Aligarh, Uttar Pradesh, 202001

                Since when i have taken mu connection the gas in the cylinder is always not accurate i have filed complaint in agency too but they dont listen as well i havrnt recieved any subsidi till now. I have complaint to the owner many times but still they dont take action.

                Agency name
                Joy indane
                Silver plaza
                Jamalpur

                Aligarh 202001
                Uttar pradesh
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Laxmi gas agency etawah - 206001
                By: DN saxena 19, alampura etawah
                gas booking dated on 29�82017 booking number 740727
                conection number:2601
                till today not delavered
                Dear sir by mistake i click on 0 so my subsidy give it up but i want my subsidy in my bank account
                Consumer id[protected]
                Santosh patel s/o Dwarka prasad patel
                Add vill kherua po khajari distt damoh 470661 mp
                Mo [protected]
                Adhaar no[protected]
                Acc Union bank of india
                Acc no [protected]
                Ifsc UBIN0539082
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                  S
                  surja dey
                  from Bhubaneshwar, Odisha
                  Sep 15, 2017
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                  Address: North 24 Parganas, West Bengal

                  Hi sir/madam,

                  My consumer no is -18200 i have booked a cylinder on[protected] at 8:50 a. M. (Registered with ref no :776987). After that i have receiving an sms that “cash memo [protected] generated for booking no 776987, shall be delivered shortly” on[protected] at 2:58 p. M. But on[protected] at 7:55 p. M i have receiving an sms that “your cylinder delivered with cash memo no [protected]” but actually i still not receiving any cylinder for the same.

                  Request you kindly help us on this it is already 5 day past for book a cylinder.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    A
                    ammini.p.k
                    from Calicut, Kerala
                    Sep 14, 2017
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                    Consumer no.2167. Gas booked on 12th august. Booking no. 817635. On 1st of september got message that cash memo no. [protected] generated and cylinder will be delivered shortly. On 5th september received message stating that cash memo generated stands cancelled. On 11th september got another message stating that cylinder delivered with cash memo [protected]. Cylinder not yet received. No satisfactory reply from the gas agency, m/s. Vishruthi, or from the help line.
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    Sep 18, 2017
                    Updated by ammini.p.k
                    I have not received any reply or the cylinder. I would like to know by which date the complaint will be resolved.
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                      G
                      gthomas
                      from Hyderabad, Telangana
                      Sep 14, 2017
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                      Address: 500062

                      I am george thomas, consumer no.11472.
                      Against my booking under ref. 430970 for lpg refill dated 10-9-17 i received intimation today that cash memo no.[protected] for rs.646 was generated and that delivery would be effected shortly. Subsequently, another message was received stating that the booking stands cancelled, for the reason : door closed.
                      Since the reason stated was fake, i immediately went to the distributor, sri manikanta gas service, kapra in person when i was informed by one mr. Umesh that by mistake a wrong message was transmitted to me and that it was a 'server problem'. But i have reasons to believe that it was a deliberate act of diverting the stock.
                      Secondly, though the consumers are asked to pay for refills by credit/debit/e-wallets, the delivery boys of this gas agency refuse our payments other than cash for obvious reasons.
                      Kindly take up the issue and confirm action at the earliest.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        L
                        lks2023
                        from Jabalpur, Madhya Pradesh
                        Sep 14, 2017
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                        Address: 232104

                        Indane has delivered an expired re-filled cylinder. Its expiry is showing b-15. It means it had been expired in june - 2015. Expired cylinders are not safe for use and can cause lethal accidents. It may cause any fatal accident and very unhealthy & unsafe for family members. Any time a major accident may occur. This type of ignorance from safety aspect at indane re-filling station may cause lethal accidents.
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                          A
                          akala11
                          Sep 14, 2017
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                          Address: Ranchi, Jharkhand, 834001
                          Website: www.iocl.com

                          Please be informed that dewankunglal kanhiyalal petrol pump which is located near shahid chowk ranchi doesn'te free air to public. It has been 6 months to repair the machine and so far not repaired till today date. They have set a vendor for the same which charged 15-20 rupees for fill the air to bike and petrol. I request you to please take a corrective initiate and provide free air. I have attached pic for reference.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            S
                            Surya Rajendran
                            from Malappuram, Kerala
                            Sep 13, 2017
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                            Address: Madurai, Tamil Nadu, 625532
                            Website: IOC

                            Dear sir/madam
                            I'm a customer of shri usha gas agency-usilampatti (Tk), madurai (Dt), tn.
                            I received a cylinder on[protected] and the bill amount is 692.5/-, but the actual amount for this month is 638.5/-
                            I have some questions for you...
                            1) whats the actual amount?
                            2) why they are collect excess amount from the customer?
                            3) otherwise i know, the agecies are delivered without charges to door step to the customer, then why they are collect excess amount?
                            I attached the bill copy for your refernce...
                            Curomer name-k. Veeranan
                            Customer number-04643
                            Agency code-133016
                            +1 photos
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              B
                              Basant 77
                              Sep 13, 2017
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                              Distributor namely super gas agency dhar road udhampur has not given the home delivery facilities to customers prior to this booking no.237775 i had collect gas cylinder from his showroom after passing more than one months. Now the same thing is repeated again by the said customer my
                              Aforementioned gas booking number generated on 4-9-2017 and cash memo is generated on[protected] vide no.[protected] but till date date, he has not delivered gas cylinder in my home.

                              Suresh kumari
                              W. No.15 h. No.96
                              Dhar road udhampur
                              Distt. Udhampur (J&k)
                              [protected]
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                S
                                sunil_sharma5678
                                from Delhi, Delhi
                                Sep 13, 2017
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                                Address: Bhopal, Madhya Pradesh, 462038

                                Consumer number 38793
                                Booking number 387935
                                Booking no. [protected]

                                I booked lpg cylinder on 29 aug 2017 for which i got cash memo and booking confirmation but till 12 sep i did not got delivery of cylinder.
                                On 12 sep the indane gas agency people cancelled my booking giving reason that price has increased from 1 sep 2017 so are not going to deliver cylinder.
                                I don't have any issue with the increased rates but they must have deliver the cylinder atleast. They could have deliver on increased rates with new cash memo.
                                I went to agency for supply but they told to give 735 rs. But with cash memo of 514 rs.
                                I am getting troubled from 15 days due to not having cylinder. I am just not getting if the rates were increased why they have taken booking that time and if they have taken booking they should deliver it on time but they cancelled my booking without any valid reason.

                                Please look into the matter and supply cylinder ob my last cash memo.
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                D.A.V Gas Agency Jagdalpur did'nt supplied refilled tank since 1 month after booking for refilling in agency. they have no vehicle to supply services to customers. Please notice immediately and take an proper action against the gas agency.
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                                  gvij84
                                  from Bengaluru, Karnataka
                                  Sep 13, 2017
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                                  Address: New Delhi, Delhi, 110015

                                  Nicolian enterprise indane gas agency is the worst ever agency i have ever dealt with, i booked my cylinder on 1st sep but so far cylinder hasn't been delivered. This is very frustrating. Gas cylinder in my house is empty n we are using induction cooker to make our tea coffee n eating food from restaurant this is v v frustrating, i have visited that agency & they said cylinder will come v soon n gave me a contact number to call in case of no deliver i walked back home n its now 5 days that no one is picking my phone. I will call policy on saturday on my next visit to that agency.
                                  My gas connection # [protected] & my contact # is [protected], [protected]
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    S
                                    subrata pahari
                                    from Chittaranjan, West Bengal
                                    Sep 13, 2017
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                                    Website: INDIAN OIL SITE FOR INDANE GAS SERVICE

                                    To
                                    Energercy dept
                                    Ioc

                                    Ref :- customer no t5686
                                    Lpg id[protected]
                                    Name of distributer:- m/s sheha has service,

                                    . Gas is leaking from the cylinder supplied to me, once we put in the regulator over it. All safety system at my side of regulator & etc was tested by the dealer against rs.150.00. Today at about 8.15 am gas was getting leakage and i tried to all emergency no, of indane 1906, [protected], [protected], [protected], [protected] and other many emergency no give for emergency.. We have been trying to reach the supplier but no one would pick up the phone on 12.09.2017 at 8.30 a. M
                                    All no were fake no / useless/ switch off maximum/ not responding /no existence. How the no were give on emergency gas leakage service by the ioc.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Hi,
                                    I am the user of Indian oil Xtra rewards card my card no is [protected]. I don't get pin no. i request you to mail me the details on my email id and i want to register the same. So Please send my new Pin for register. My Email id is

                                    [protected]@gmail.com

                                    Regards
                                    Madheswaran
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                                      N
                                      from Udaipur, Rajasthan
                                      Sep 12, 2017
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                                      Address: 313001

                                      I am an indian oil gas consumer my consumer no. Is [protected]. My gas agency is ambamata gas service, sisarma road, udaipur. My name is nirmala lohar. I booked my refill on 31.08.2017 but i am very much pained to submit that apart from a number of reminders on phone my refill is not delivered yet. The height is that he is not picking the compliant phone no. [protected]. Gas agency is also not responding properly. I belong to a very poor family please do needful as soon as possible.

                                      Nirmala lohar udaipur
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      My consumer no is [protected][protected] subsidy amount is not transfered into my account byt amount is debited by gosaka agecy bank authorites is not responding in these connection and Gosaka gas agency is showing the amount is debited in system to sbi
                                      Our petrol machine nozel ring have one problm
                                      So plz contact as on [protected]

                                      Adreess. Vill dham. Post office subhanpur dist kapurthala

                                      Problem appers today so contact fast that we serve. Petrol to people as fast as possible
                                      And our nozzel also leak. Our employees face some problem also. So contact us as possible
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                                        KiranManmode
                                        from Deulgaon Raja, Maharashtra
                                        Sep 12, 2017
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                                        Address: 443001

                                        Dipak jog petroleum chaudhari petroleum buldana maharastra yesterday 11 september 2017 i went both petro pump i was asked for swipe machine to payment they told me the machine close you pay for money by cash. I feel that filling station must provide cashless methods of payment round the clock as a moral responsibility towards cashless india. I strongly request to take appropriate action
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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