Indian Oil Corporation [IOC] Complaints & Reviews

I m demanded 9th Oct not deliver till now.

A refill for consumer no.- cx26176733 was booked on 21.09.25017 vide registered reference no.- 313458. Subsequently after 15 days i. E. On 06/10/2017 a message was received where cash memo no.- [protected] was received in registered mobile no.- [protected]. The delivery boy had rang on 06/10/2017 at 4.00 pm and said i had been coming for last 2 days and no one is there at home to collect the gas and hence your booking will be cancelled and you have to re-book a new refill. I said the delivery boy that this is the first time you had called for delivering the cylinder and its your duty to call before coming for delivery. He argued and hanged up the phone. After several times contacting with the gas agency gopalpur indane, @ gopalpur, narayanpur, kolkata - 700136 i didnot receive the refill cylinder till date i. E. 23/10/2017.

Sir/madam,
This is to inform you that myself sri tapan kumar mallik (Indane gas consumer no-[protected]), s/o - sri murali dhar mallik at - rainlo, po-narada, via-tyendakura, p. S-patkura, block-garadapur, dist-kendrapara, st-odisha-754134. I am under matric & belongs to scheduled caste. I am a daily labour. I am not interested to take gas connection but garadapur indane gramin vitarak proprietor forced to take new gas connection. She came my house several times and forced to take new gas connection. Finally she forced and gave a single gas connection (Single cylinder) and collect rs.6500.00 (Six thousand five hundred only) in against of my willingness and told me not declare others. She did not hand over any bond, gas pass book and any receipt. I had no idea about that. Just after 2 month when i contact for refill several times she harrsed me a lot and supply a refill cylinder after 01 month and collect rupess 850.00 (Eight hundred fifty only) from me and did not hand over any receipt. I ask for receipt she replied you are illetrate (Under matric). What you will do for taking receipt. Similarly when i contact refill again she harassed me and supply refill cylinder after 1 month by collecting rs 850.00 from me without giving any receipt. After 1 year when i came to know from others that she cheated and taken excess amount for supply single new gas connection (Rs.6500.00) as well as refill booking (Rs.850.00) for every refill and contact her. She did not respond to me, threatening and misbehave me with abuse words that you are illiterate and low caste (S. C). I will hand over you to police. And always keep silent. For this situation i became hopeless and feared. I feel a valuable money of a daily labour has been wasted. Just after 10 days i go to her office with my father. First she did not respond and abused us a lot and ask who are you i did not know you, silent otherwise i will kill you here by my pet wicked fellow. I became feared and started shakeing. I hopeless and feel dark surrounded to me. I wait there upto evening and she ask to me will you want to surrender single gas connection. I replied yes then she told me if you give rs 1500.00 then i will do the same. I am not interested to give rs 1500.00 extra for surrender but she forced me and threatened and finally taken rs.1500.00 from me. Also forcefully taken a blank sign in a white paper. After a week one of my relative gave a toll free no and i contacted head office for refund my security money but they told me give us 1 month we will solve your problem. After that i contacted several times to the toll free no but no action has been taken till date and finally they gave a bhubaneswar office no. I contacted bhubaneswar office but bhubaneswar office did not respond to me and if you give us to and fro fare (Rs.1200.) we will go for enquiry. I denied due to money. Finally bbsr office told me come to office with rs.1500.00 (For office expenditure) so that we will solve your problem. As i am illiterate and under matric i couldnot understand & it is not possible to go bhubaneswar which is 90 km from my house.
Therefore it is my humble request pl kindly look into my case and refund my all money and take necessary steps against the dealer so that i will be gratefull to you otherwise i will suicide infront of bhubaneswar indane office.

Yours faithfully,

Tapan kumar mallik
Mob no-[protected]

Sir,

I am under the distributor south madras gas agency the holder of consumer no.[protected] [protected] address :no 6, nanjundarao colony, mylapore chennai code (117621).
I went to the distributor on[protected] and intimated the fact of correction in the consumer's name. My name is binu daniel varghese, but they have entered in the computer as bindhu daniel varghese. When i pointed out, they intimated me that if transfer voucher is issued with this incorrect spelling in my name, i will be in trouble. Accordingly i requested them repeatedly to carry out correction but they intimated me that correction or modification will not be done by agency. I would request you kindly to direct the distributor or the representative, as the case may be, to carry out in the spelling of my name immediately

Yours faithfully,
Binu daniel varghese

Dera sir. I m not receiving cylinder in time last four delivery. They just answers only we are not receiving truck in time. My consumer no is 04088 patel chimanbhai ramanbhai. So do needful in this matter. My distributor is rima indane boriavi ph no.[protected]. Di - anand. When we call them they speak only one word we are not receiving delivery from ahead when truck will come we deliver you soon but they fail to do so.

Dear sir i have a gas connection with indane gas agency, vasudeva gas connection. Post:- lumding, dist:-nagaon (Assam) pin:-782447. My card serial no: 17063 and my consumer no: 07063 name nanda lal goala, since last year. Every time when i booked over phone they never provide me booking number msg nor delivering on time. I had booked a refill cylinder on 18/09/2017 and booking no. 278311. Till now i haven't got delivery my cylinder. Yesterday when i make a call cylinder booking no. [protected]. Then tell me your booking is 18/09/2017 and deliverd to distributor on 23/09/2017. Today suddenly msg me your booking is cancel again rebooking and cancellation status contect distributor why i am rebook. Why this type of naklency. I don't know i don't again booking.. My 18/09/2017 booking cylinder deliver between today or tomorrow otherwise i am complain pm, finance minister and all other minister please take a hard step against these types of system created by some distributors.

I am a consumer of indane and consumer number is [protected], my distibutor is pinakshi gas service, chandmari, guwahati-3 assam. I booked one cylinder and on 4th oct/2017, i received one message that cash memo has been generated and cash memo no is [protected]. But the cylinder has not been delivered as yet. But surprisingly i received one message today (I. E. On 21/10/17) that the cylinder has been delivered. And i may book for future refill. This not the first time that such type of fraud has been taken place. I complained about such happenings in past also but no action was taken. I therefore request you to make an enquiry and to take appropriate action against the distributor.
Dilip pathak.
Rajgarh road, h/n 37
Chandmari, guwahati781003

Sir,

I am using xtrarewards card having card no. [protected]. I wish to encash the points but i am not having pin/ password for this card.

I request you to provide me the pin/pasword of this card. My email address is

[protected]@gmail.com
[protected]@yahoo.co.in

With regards,

Navin thakkar
L 374 sarita vihar
New delhi
October 21, 2017

I was cheated on your oil station i send my relative (Nearly 14_15age) to brought petrol for 100rs but they give only 20_30rs petrol when i saw the petrol indicator needle its show no deflection i immediately walk to that station after long argument they don't agreed to me. I show them petrol indicator needle but they still disagreed to me. Finally i bought 200rs petrol n show them petrol indicator needle now its show deflection of 6_7divisions (Nearly to full), n my home is not so far away from that petrol pump so that 100rs petrol can be consumed in that. I am sending bill report of second time petrol taken with my address too, vehicle no.. I need some immediate action to be taken against that oil station members.
Vechile no. Rj14 hl3845
Address - attached with image.
Thank you

I got message on 14.10.2017 at 10.45.49 hrs that for your booking no.261058 rs.712.01 cash memo no.[protected] has been issued. But till date and time
Gas cylinder not deliver to my home, even though, i continuously chasing for this. This is cheating of customer by gas agency maa lakshmi gas agency.

Manoj kumar singh/ behind heritage international public school, hari nagar, durg c. G.
[protected]

My consumer no. Is 13061 and refill booking no. Is 580079 dated 13.09.2017.
Cash memo [protected] of amount rs.685.5 is also generated on 09.10.2017. But the gas agency is delaying the delivery. I have contacted them several times since 09.10.2017, but every time they promise of delivering the cylinder next consecutive day.
Gas agency - sandhan gas agency,
State - assam,
District - kamrup metro

Subject of complaint: deactivation of “give it up” subsidy option company / product name: indane gas state: punjab, city/district: sangrur
Sir,
This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. [protected]. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the indane lpg gas connection details: email [protected]@gmail.com mobile: [protected].

Lpg id
[protected]
Con. No [protected]
Con. Name jaswinder singh
Uid[protected]

Refer complaint docket no. Is 3281374.
I visited the ioc indane distributor's office in faridabad, m/s. Balaji gas services. The distributor accepted that ioc has referred my new connection request where payment for the nsame has been paid online to ioc but, balaji refused to release the connection on the ground that the point of delivery (That is applicant's residential address does not fall in the jurisdiction of balaji gas services. Therefore the distributor won't entertain the request thus made. Balaji also named another distributor, namely, rama gas agency (Also in faridabad) and directed me to approach them for a new connection and supply of gas cylinders. When i visited rama indane distributor, they want a directive fro0m ioc along with transfer of the payment (Made to ioc for my cylinder/gas, etc. So, kindly, on priority, please direct officially m/s. Rama indane distributor to release the connection and help with the supply of a filled cylinder. With thanks. Yours truly, krishanu das, former general secretary, nationalist congress party (Ncp-delhi), 108, woodbury towers, charmwood village, faridabad-121009. Ph.: [protected].

Consumer no 35117 vishwanath gas agency banashankari 3rd stage bangalore

I have booked the gas on 24th sep. Till today no information has been received by the agency. This is happening since many months

In othe r gas agencies near by the supply of gas cylinders is made within a week.
The rrason is not known. Kindly this may be looked into

Prof madhwaraj

Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.[protected] email id [protected]@gmail.com

I have a domestic gas cylinder connection from commander gas service rajajipuram lucknow.. Consumer no. Is 7644.. We made a booking for a refill cylinder on 14-sep-17 yet till date the delivery of cylinder hasn't been done.

When i went to commander gas service office today i. E. On 14-oct-17, the lady in the office refused to hear the complaint... I told her my consumer number and i also said that madam this is a booking of sep month... She said tell me the booking number as all bookings at our agency here are of sep month... She had the computer open in front of her and she could have easily input my consumer number and then would have got to see the status of my booking.. Yet she chose to deny any service to me.. She was too rude... Seemed to behave like a corrupt government official... Is this the kind of service indian oil wants its customers to get???

I consumer no. Tsv 00751 of insane gas under distributor bundelkhand gas. Service jhansi, booked refill on 11/10/2017vide booking no.345291at 13.28 and message at 16.56 on the same day was cash memo generated no.[protected] refill will deliver shortly, on the next day 12/10/2017 message was, refill delivered. I have not received refill. After receiving msg i contact by phone, the reply was refill supply is not received by the company, then i personally approach the distributor, he was saying wrongly msg was forwarded, on receiving supply, the refill shall be delivered, the distributor supply my refill to the third person, and i have not received refill yet so necessary action may be taken against distributor. Ialways book my refill, myself online, but the distributor himself book refill on my behalf and supply to third person

This is for your kind information, i manish bose residing at v48/15 vivekananda park, garia, kolkata, pin code - 700 084 not receiving the "lpg" subsidiary against my last booking.
I give you following details for your immediate action.
—

Name :- manish bose
Consumer no :- 27563
Distributor :- south end gas distributor
Refill/cash memo no :- [protected]
Date of delivery :- 24/08/2017
Bank a/c no :- [protected]
Bank name :- state bank of india
Ph. No :- [protected] / [protected]

I have had bitter experiences at three of the petrol pumps on different occasions. Today again by my son the same thing happened. I hope the tyre, tube air pressure check services are being facilitated by the petrol pumps operators. I am not sure if indian oil company has given this optional service. There has been a modus oprandy at the petrol outlets who so ever avails the facility of checking air pressure is subjected to minimum of three punctures and change of nalki. It is observed generally on all the outlets. This needs to checked pp operators need to be cautioned to have a check. This treatment at the outlets brings bad name to the oil.

Dear sir, i book my cylinder date-5/10/17 & i getting message on date-10/10/17 your cylinder deliver but i am not getting the cylinder. When i call to distributer they teel me your cylinder is deliver, when i asking them who deliver the cylinder they give me one
Mobile no-[protected], when i call this person 11/10/17 they tell me i send your cylinder. But till date 13/10/17 i am not getting my cylinder & some time the person deliver the gas has less weight.
Please take action rgds seema kumari

Distributer name - rama indane - faridabad haryana