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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026

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Indian Oil Corporation [IOC] reviews & complaints page 191

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Address: Patiala, Punjab, 147101

I surinder kumar s/o rodham lal resident of shivani market samana holder of indane gas from samana gas agency district patiala punjab.
C no 7195
Sr no 22370
Sv no 6859587
Adhaar no[protected]
Linked to on bank account no
[protected]
Till dec 16 first week subsidy credited in my account.
Since dec 16 has booked 9 times till now and subsidy is not credited for these nine refills. Though all details are same.
I visited agencies many times and requested to get this rectidied at the earliest ans credit the subsidy of these nine cylinders in account. But there is no updation till.
I sincerely once again request to get credited the subsidy in my account.

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Address: 600090

I have booked a indane gas cylinder with vijay gas agency - chennai on 30.08.2017- online booking no-503794. Consumer no 06642. Status on the online booking shows that the cash memo of dealer is [protected] and the agency has delivered upto 31.08.17 but i have not received the refill till date though i have booked on 30.08.17. Please help me to get the supply.
Regards
V. Jayalakshmi.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Sep 10, 2017

Updated by ASwamy1 My consumer id is 06642. I booked indane gas cylinder on 30/08/2017 through vijay gas agency chennai and my booking no. Is 503794. On checking the status of delivery through online, i found that the agency has supplied gas upto 31.08.2017 upto 08.09.2017 and cash memo no. Is raised the above said booking no. Is [protected]. I have not received the supply of the cylinder till date. I request you to help me to get the supply of cylinder. I have earlier made a complaint through this forum on 08.09.2017 and my id no is 1691693. Till date the issue is not resolved and i have not received gas cylinder.

I am a senior citizen (Above 80 years) please help me.

V. Jayalakshmi.

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Address: 302021

This is for your petrol pump named kapish india oil, hawa sadak, jaipur.
On 6th sep (Yesterday) i wanted to get xtra type petrol in my car but i could not get because of problem in pump. The staff tried three times to start pump but all the three times it came off due to some electrical problems and i had to take normal petrol.
My main complaint is that there was not a proper staff to explain problem and thus they had waited my valuable morning time.
Please see copies of attached bills which shows they filled my car tank in parts.

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Website: www.indianoil.co.in

I am a lpg customer having customer id cx4385155 and having the accout with gem gas agency based at kharar; dist mohali. Punjab. I have booked a refill vide booking number - 568296 on dated 25th aug 2017 but so far the refill is not delivered.
The agency owners do not pick up phone calls and are quite arrogant in customer dealings.
Therefore request to kindly help in this regard.

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R

rajeshpo

from Gurgaon, Haryana

Sep 11, 2017

Still no response from IOC or gem gas. Really disgusting as registered customers r not getting refills but easily available in grey market

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Address: Sambalpur, Odisha, 768017

Dear sir,
I am a customer of
Samir sarkar (District-sambalpur). Odisha. 768017
Distributors code 124462.
Phone no. Is [protected].
My consumer no. Cx26060580 and lpg id (3 [protected]). I am not getting second cylender. When i asked for it your distributor he asked me for 2560/- (Twenty five hundred sixty rupees) and it is without recipt. Please informs me the excact charges for second cylender.

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Sep 11, 2017

Updated by samir_sarkar After complain the distributor return the extra money.

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Address: 641011

My booking ref. No. 453770 and gas agency ; vijay gas agency coimbatore
Cash memo no. [protected] amount. Rs.628.01
Message received on monday 4.09.2017 at 4.43 pm
Till date gas is not supplied. I was verymuch available in house on 5th and 6th september to receive gas. The gas agency says their system is not working and want me to contact later. I tried twice. I am not able to move out as they may say that door is locked.

Sep 8, 2017

Complaint marked as Resolved

Consumer complaints department has replied that it has taken up the matter for necessary action. today morning I have received the gas. Thanks for obliging.

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Address: Pali, Rajasthan

Website: Indianoil

I am gopal jee singh an ex sr. Manager of refinery division with e. No. 65698. I am in pali for last 15 days. I am using my daughter's car for local movements. I went to nearby indianoil petrol pump for fuel and air filling. I needed to relieve my self but there was no toilet. Then i enquired by air filling facility and was told same not installed. I went to next available pump of iocl and found the same story.

I was shocked that a fortune 200/500 and maharana company has not been bothered about these basic amenities missing at many of these pumps in this area though the same being a part of licensing conditions. There is a serious lapse in monitoring on the part of officials responsible for these pumps.

It's a very serious issue defaming the name of this famed company.

Request prompt inspection and provision of these requirement / amenities.

Gopal jee singh
Indian oil parts, sec 62, noida

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Address: Hyderabad, Andhra Pradesh, 500035

Customer name :g. Mohan rao,
Consumer no:[protected]
I am unable to create an account at inadane gas app. It was showing error as already exist. But i don't have account. The consumer i'd entered 1st time was wrong. It was not able to edit. How can i make it possible. Is there a any option how can i correct that. Please reply me as soon as possible.

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Address: Faridabad, Haryana, 121001

Website: indane.co.in/check_connection_status.php

I made an online payment to indian oil for new cylinder connection but it was not credited to the distributor account by indian oil and due to this distributor not confirming my new connection.
Name: jai prakash sharma
Consumer code : 103824
Distributor name praeep gas service
Reference n0: n170601103824400055433
Payment date 30/6/2017

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Sep 12, 2017

Updated by jps_lko1 there is no feedback I got from Indian oil. 4 month past I made the payment for new connection but there is no solution I got from any representative.

Sep 12, 2017

Updated by jps_lko1 I receive a fake call([protected]) and said I am calling from Indian oil and give me a link: https://www.kwikpaymentsolution.com for manual refund who asked me to my bank credentials. but somehow I know that this is a fake call. kindly do not give your bank details for such call

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J

jps_lko1

from New Delhi, Delhi

Sep 9, 2017

I also made effort to the Indian oil sit but the reply that we inform the distributor. but no one knows where the money goes for the new connection which I paid.

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Address: 500081

Mostly if you ask the petrol bunk guy to fill a petrol for 100rs, they enter 50rs in digital meter and if we ask why they are filling for 5o they said like wrongly they pressed. Once they filled for 50 rs again they are asking like sir can we fill petrol for 70rs???/ why 70 rs??? Coz they didn't down the leveller (I'm don't know the technical term for that), so they filled petrol for 70 we get only 20rs petrol... Guys, if they petrol for the exact amount what they said don't fill petrol for the remaining amount at that time. Ask then to stop it and wait for 2 mins else go for the another person and fill it... This is s huge gambeling in that petrol bunk and especially petrol is not givinh the mileage even...

Note: please check the google reviews for more complaints..

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Address: Chennai, Tamil Nadu, 600091

Website: indian oil

Reference no. N1709011175011399775503
Application date [protected]
Consumer name prasana senthil
Address number 160, b2 sandhra apartments, b2 ablock balaji street, total gas 7th right, chennai kanchipuram, tamil nadu, 600091
Your distributor ranie enterprises
Status message kyc generated. Pending for dedup. Date :[protected]
Kyc no. [protected]
Kyc date [protected]

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Address: 560066

I booked a refill on 22 aug 17 and i got message say refill cost of 524.5 and i got message on 2nd sep 17 saying your refill is cancelled due to "door closed". Which is not true and distributor cancelled the cash memo and generated new cash memo on same day with bill of 598.5. Distributor knowingly delayed delivery to charge more for refill, is this allowed?

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V

VimalC

from Allahabad, Uttar Pradesh

Sep 6, 2017

My gas cylinder deliver on dt.22/08/2017 against indana gas connection no. 30094 in the name Vimal Chaturvedi 127/345 W-1 Saket Nagar, Kanpur but subsidy amount not credited my bank account till date. Please credit subsidy amount my bank account.

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-i have not authorised to receive subsidy through airtel payment bank. My bank is idbi and phone no,. Is 2358162 and airtel mob. No.[protected]. As per ioc refno.[protected][protected] txn id [protected] rs.104.60 is credited in airtel payment bank. So i cannot collect it.in view of the same, do not transfer the subsidy to airtel payment bank., buy yo idbi bank sb no.44794.
Yours ffly,
K l thyagarajan, 40 saraswathy, haritanagar colony, chavarambalam po.,
Calicut. Dt, 5-9-17

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Address: 122001

Regularly getting less filled gas cylinder. My consumer no 17326. We made complaint on phone no reply till date. Please examine filled gas cylinder supplied to consumer by you. Though it is sealed but even then it is less filled (Quantity) lpg. Few days back i complaint to[protected] and till date no reply. They told it takes 5 daysiocl should have checked it and would have replied to me..

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V

[email protected]

from Patharia, Madhya Pradesh

Sep 5, 2017

Dear sir i forget the old mail id i not see the my details so please to you sent my indane oil gas login details i kindly request for you

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Address: 201102

No supply the cylinder i have book my refilin the gass cylinder in 26th august but i hve no recevieed the cylinder and the choudhary gass aginess not reply my ph my consumaer no [protected] and aginess addess is choudhary indan sawa shop no c 7 tronica city delhi tranee singhture city behind salwan public school loni ghazibad 201102 cont no [protected] [protected] the and my cont no [protected] [protected]

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S

Supratik Bhatta

from Kolkata, West Bengal

Sep 5, 2017

Unable to log in and unable to redeem my loyalty points.

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Address: Faridabad, Haryana, 121003

Dear sir,
I am jagadmbika prasad indane lpg user. My consumer number is cx3576272 and the agency name is mohan and mohan, faridabad 121003. I always received 4 kg less lpg from delivery boy because they show me weight via spring balance to my wife.
I always doubt on weight but because my wife received the lpg. Today i was at my home and delivery boy came with gas cylinder. He was assuring me about the weight.

But i weighted cylinder at nearby shop. The weight was 25.9 kg. The cylinder suppose to be 14.2 + 15.7 = 29.9

Thus i got that i always got 4 kg less lpg gas. I talked to boss of the delivery boy. He was not taking any responsibility about the weight. So i returned the cylinder because it was less by 4 kg lpg.

Sir, i am a very low earning man employed with a private company. Requesting you to take the action as soon as possible. And provide me the compensation for less gas in the past.

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Address: Palakkad, Kerala, 678009

I booked my gas for refill got sms billed with chalan delivery on tomorrow is 25 august 2017 but till now i didn't received cylinder some malpractice going there in agency my consumer no 6854 emanuel
Aparna gas agency muttikulangara palakkad olavakkode kindly do nessecery action immediately to solve this problem at the earliest expecting your cooperation in this

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I have booked cylinder online vide no.842539 dt.31.08.2017. Till to-day i have not received the cylinder. When contacted my distributor, they told me that it will take 4-6 days to deliver. I am surprised to hear this because my neighbour got the cylilnder from their distributor the very next day of booking. Please note that i gave up my subsidy though i am a pensioner because of pms call. Previously also i had given complaints against this distributor. Please do the needfull. Other requlired details are as under
Cust no.20463. Distributor : shiva gas service, mysore (Karnataka) gas: indane.
Please note that cost has increased from 01.09.2017. I have booked on31.08.17. I request you to inform the distributor at the price prevailing on 31.08.17.

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M

Manan Kadhi

from Ahmedabad, Gujarat

Sep 4, 2017

There is no response from toll free number only complain regiaterd after that no answer from them
I booked a cylinder at 12th aug and registered a complaint at 22th.
Till date my cylinder not received

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Address: 713216

M/s. Surabhi gas service, city centre, durgapur 16 (Phone :[protected] is repeatedly threatening me that if i donot check my gas oven by their technicians they will stop delivery of gas cylinder to me. On enquiry the distributor tells me that according to do no p/-39014/1/86 mkt dt 14.04.1988 checking of lpg kitchen is mandatory once in two years. If the consumer is not doing the mandatory checking, they can stop delivering gas cylinder. For this service they are charging rs. 150/- for a two burner oven. Please clarify me about the above notification.

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Aug 28, 2017

Gangaram Yadav's response I am regular customer of indane from last many years and I am writing the same twice.mostly it same happen and I hope you will take action asap and will give solution asap for best customer service and I hope it will not happen in future.
My cell no [protected]

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G

Gangaram Yadav

from Nagram, Uttar Pradesh

Sep 4, 2017

Yesterday early morning I booked a cylinder but till now I didn't received cylinder I called to rajendra gas service but not received the call.si I request to you kindly deliver the cylinder asap and take action against for delay.
My card serial no cx869033
Name anandi lal Yadav

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Address: Bangalore, Karnataka, 560061

To day i received expired cylinder againest the booking. Please clarify this i can use or to be replaced. When contacted the agency the person attended the call does not know anything about expiry date, manager was not available.
From vidyarthi indane gas agency, bangalore, phone[protected].
H s vijayalakshmi
Cust no [protected]
Contact no [protected]

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