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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026

Complaints 13302

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5159

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8143

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Indian Oil Corporation [IOC] reviews & complaints page 191

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Address: Sambalpur, Odisha, 768017

Dear sir,
I am a customer of
Samir sarkar (District-sambalpur). Odisha. 768017
Distributors code 124462.
Phone no. Is [protected].
My consumer no. Cx26060580 and lpg id (3 [protected]). I am not getting second cylender. When i asked for it your distributor he asked me for 2560/- (Twenty five hundred sixty rupees) and it is without recipt. Please informs me the excact charges for second cylender.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by samir_sarkar After complain the distributor return the extra money.

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Address: 641011

My booking ref. No. 453770 and gas agency ; vijay gas agency coimbatore
Cash memo no. [protected] amount. Rs.628.01
Message received on monday 4.09.2017 at 4.43 pm
Till date gas is not supplied. I was verymuch available in house on 5th and 6th september to receive gas. The gas agency says their system is not working and want me to contact later. I tried twice. I am not able to move out as they may say that door is locked.

Sep 8, 2017

Complaint marked as Resolved

Consumer complaints department has replied that it has taken up the matter for necessary action. today morning I have received the gas. Thanks for obliging.

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Address: Pali, Rajasthan

Website: Indianoil

I am gopal jee singh an ex sr. Manager of refinery division with e. No. 65698. I am in pali for last 15 days. I am using my daughter's car for local movements. I went to nearby indianoil petrol pump for fuel and air filling. I needed to relieve my self but there was no toilet. Then i enquired by air filling facility and was told same not installed. I went to next available pump of iocl and found the same story.

I was shocked that a fortune 200/500 and maharana company has not been bothered about these basic amenities missing at many of these pumps in this area though the same being a part of licensing conditions. There is a serious lapse in monitoring on the part of officials responsible for these pumps.

It's a very serious issue defaming the name of this famed company.

Request prompt inspection and provision of these requirement / amenities.

Gopal jee singh
Indian oil parts, sec 62, noida

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Address: Hyderabad, Andhra Pradesh, 500035

Customer name :g. Mohan rao,
Consumer no:[protected]
I am unable to create an account at inadane gas app. It was showing error as already exist. But i don't have account. The consumer i'd entered 1st time was wrong. It was not able to edit. How can i make it possible. Is there a any option how can i correct that. Please reply me as soon as possible.

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Address: Faridabad, Haryana, 121001

Website: indane.co.in/check_connection_status.php

I made an online payment to indian oil for new cylinder connection but it was not credited to the distributor account by indian oil and due to this distributor not confirming my new connection.
Name: jai prakash sharma
Consumer code : 103824
Distributor name praeep gas service
Reference n0: n170601103824400055433
Payment date 30/6/2017

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Sep 12, 2017

Updated by jps_lko1 there is no feedback I got from Indian oil. 4 month past I made the payment for new connection but there is no solution I got from any representative.

Sep 12, 2017

Updated by jps_lko1 I receive a fake call([protected]) and said I am calling from Indian oil and give me a link: https://www.kwikpaymentsolution.com for manual refund who asked me to my bank credentials. but somehow I know that this is a fake call. kindly do not give your bank details for such call

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jps_lko1

from New Delhi, Delhi

Sep 9, 2017

I also made effort to the Indian oil sit but the reply that we inform the distributor. but no one knows where the money goes for the new connection which I paid.

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Address: 500081

Mostly if you ask the petrol bunk guy to fill a petrol for 100rs, they enter 50rs in digital meter and if we ask why they are filling for 5o they said like wrongly they pressed. Once they filled for 50 rs again they are asking like sir can we fill petrol for 70rs???/ why 70 rs??? Coz they didn't down the leveller (I'm don't know the technical term for that), so they filled petrol for 70 we get only 20rs petrol... Guys, if they petrol for the exact amount what they said don't fill petrol for the remaining amount at that time. Ask then to stop it and wait for 2 mins else go for the another person and fill it... This is s huge gambeling in that petrol bunk and especially petrol is not givinh the mileage even...

Note: please check the google reviews for more complaints..

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Address: Chennai, Tamil Nadu, 600091

Website: indian oil

Reference no. N1709011175011399775503
Application date [protected]
Consumer name prasana senthil
Address number 160, b2 sandhra apartments, b2 ablock balaji street, total gas 7th right, chennai kanchipuram, tamil nadu, 600091
Your distributor ranie enterprises
Status message kyc generated. Pending for dedup. Date :[protected]
Kyc no. [protected]
Kyc date [protected]

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Address: 560066

I booked a refill on 22 aug 17 and i got message say refill cost of 524.5 and i got message on 2nd sep 17 saying your refill is cancelled due to "door closed". Which is not true and distributor cancelled the cash memo and generated new cash memo on same day with bill of 598.5. Distributor knowingly delayed delivery to charge more for refill, is this allowed?

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V

VimalC

from Allahabad, Uttar Pradesh

Sep 6, 2017

My gas cylinder deliver on dt.22/08/2017 against indana gas connection no. 30094 in the name Vimal Chaturvedi 127/345 W-1 Saket Nagar, Kanpur but subsidy amount not credited my bank account till date. Please credit subsidy amount my bank account.

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-i have not authorised to receive subsidy through airtel payment bank. My bank is idbi and phone no,. Is 2358162 and airtel mob. No.[protected]. As per ioc refno.[protected][protected] txn id [protected] rs.104.60 is credited in airtel payment bank. So i cannot collect it.in view of the same, do not transfer the subsidy to airtel payment bank., buy yo idbi bank sb no.44794.
Yours ffly,
K l thyagarajan, 40 saraswathy, haritanagar colony, chavarambalam po.,
Calicut. Dt, 5-9-17

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Address: 122001

Regularly getting less filled gas cylinder. My consumer no 17326. We made complaint on phone no reply till date. Please examine filled gas cylinder supplied to consumer by you. Though it is sealed but even then it is less filled (Quantity) lpg. Few days back i complaint to[protected] and till date no reply. They told it takes 5 daysiocl should have checked it and would have replied to me..

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[email protected]

from Patharia, Madhya Pradesh

Sep 5, 2017

Dear sir i forget the old mail id i not see the my details so please to you sent my indane oil gas login details i kindly request for you

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Address: 201102

No supply the cylinder i have book my refilin the gass cylinder in 26th august but i hve no recevieed the cylinder and the choudhary gass aginess not reply my ph my consumaer no [protected] and aginess addess is choudhary indan sawa shop no c 7 tronica city delhi tranee singhture city behind salwan public school loni ghazibad 201102 cont no [protected] [protected] the and my cont no [protected] [protected]

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Supratik Bhatta

from Kolkata, West Bengal

Sep 5, 2017

Unable to log in and unable to redeem my loyalty points.

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Address: Faridabad, Haryana, 121003

Dear sir,
I am jagadmbika prasad indane lpg user. My consumer number is cx3576272 and the agency name is mohan and mohan, faridabad 121003. I always received 4 kg less lpg from delivery boy because they show me weight via spring balance to my wife.
I always doubt on weight but because my wife received the lpg. Today i was at my home and delivery boy came with gas cylinder. He was assuring me about the weight.

But i weighted cylinder at nearby shop. The weight was 25.9 kg. The cylinder suppose to be 14.2 + 15.7 = 29.9

Thus i got that i always got 4 kg less lpg gas. I talked to boss of the delivery boy. He was not taking any responsibility about the weight. So i returned the cylinder because it was less by 4 kg lpg.

Sir, i am a very low earning man employed with a private company. Requesting you to take the action as soon as possible. And provide me the compensation for less gas in the past.

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Address: Palakkad, Kerala, 678009

I booked my gas for refill got sms billed with chalan delivery on tomorrow is 25 august 2017 but till now i didn't received cylinder some malpractice going there in agency my consumer no 6854 emanuel
Aparna gas agency muttikulangara palakkad olavakkode kindly do nessecery action immediately to solve this problem at the earliest expecting your cooperation in this

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I have booked cylinder online vide no.842539 dt.31.08.2017. Till to-day i have not received the cylinder. When contacted my distributor, they told me that it will take 4-6 days to deliver. I am surprised to hear this because my neighbour got the cylilnder from their distributor the very next day of booking. Please note that i gave up my subsidy though i am a pensioner because of pms call. Previously also i had given complaints against this distributor. Please do the needfull. Other requlired details are as under
Cust no.20463. Distributor : shiva gas service, mysore (Karnataka) gas: indane.
Please note that cost has increased from 01.09.2017. I have booked on31.08.17. I request you to inform the distributor at the price prevailing on 31.08.17.

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Manan Kadhi

from Ahmedabad, Gujarat

Sep 4, 2017

There is no response from toll free number only complain regiaterd after that no answer from them
I booked a cylinder at 12th aug and registered a complaint at 22th.
Till date my cylinder not received

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Address: 713216

M/s. Surabhi gas service, city centre, durgapur 16 (Phone :[protected] is repeatedly threatening me that if i donot check my gas oven by their technicians they will stop delivery of gas cylinder to me. On enquiry the distributor tells me that according to do no p/-39014/1/86 mkt dt 14.04.1988 checking of lpg kitchen is mandatory once in two years. If the consumer is not doing the mandatory checking, they can stop delivering gas cylinder. For this service they are charging rs. 150/- for a two burner oven. Please clarify me about the above notification.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Aug 28, 2017

Gangaram Yadav's response I am regular customer of indane from last many years and I am writing the same twice.mostly it same happen and I hope you will take action asap and will give solution asap for best customer service and I hope it will not happen in future.
My cell no [protected]

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G

Gangaram Yadav

from Nagram, Uttar Pradesh

Sep 4, 2017

Yesterday early morning I booked a cylinder but till now I didn't received cylinder I called to rajendra gas service but not received the call.si I request to you kindly deliver the cylinder asap and take action against for delay.
My card serial no cx869033
Name anandi lal Yadav

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Address: Bangalore, Karnataka, 560061

To day i received expired cylinder againest the booking. Please clarify this i can use or to be replaced. When contacted the agency the person attended the call does not know anything about expiry date, manager was not available.
From vidyarthi indane gas agency, bangalore, phone[protected].
H s vijayalakshmi
Cust no [protected]
Contact no [protected]

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Address: Nashik, Maharashtra, 422501

At rajiv nagar petrol pump of indian oil in nashik almost every car which wants to fill petrol is cheated. Meter is not started from zero, it is usually started from 100 or more. Every time customer is required to be attentive very much and need to tell every time to make meter zero.
Many customers fill petrol of rs 500 or more meter is started from 100 and customers pay 500 but actually get petrol of rs 400 only.
Kindly do the investigation and take the corrective action.

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Hi,

I have transferred from chennai to bangalore. I have transferred my gas connection from chennai to bangalore. I have paid 4k+ for initail booking for 2 cyclinders. Till now i didn't receive subsidy for that 2 gas. My consumer number is cx4765905.

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Address: Khordha, Odisha, 751024

I have participated on the tank up and take off contest by indian oil corporation held on 2016 and got a call on march 2017 saying that one of my entry won and they collected my details and said their agent will meet me but its been more than 5 moths but there has be no reply from them since. Are they doing some kind of scam or they fraud, I need answers.

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Address: Faridabad, Haryana

Website: ioc

Dear sir/madam,

This is brought to your kind notice that i have not received any subsidy of the subject mentioned lpg consumer number for the moths of april, june, july and august 20017 in my sb account no.[protected] despite repeated requests made to lpg agency. (Mohan & mohan company)

Therefore, it is requested necessary action may please be taken in this regard.
Thanks.
Mobile: [protected]

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