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Indian Oil Corporation [IOC] reviews & complaints page 190

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S
Surya Rajendran
from Malappuram, Kerala
Sep 13, 2017
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Address: Madurai, Tamil Nadu, 625532
Website: IOC

Dear sir/madam
I'm a customer of shri usha gas agency-usilampatti (Tk), madurai (Dt), tn.
I received a cylinder on[protected] and the bill amount is 692.5/-, but the actual amount for this month is 638.5/-
I have some questions for you...
1) whats the actual amount?
2) why they are collect excess amount from the customer?
3) otherwise i know, the agecies are delivered without charges to door step to the customer, then why they are collect excess amount?
I attached the bill copy for your refernce...
Curomer name-k. Veeranan
Customer number-04643
Agency code-133016
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    B
    Basant 77
    Sep 13, 2017
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    Distributor namely super gas agency dhar road udhampur has not given the home delivery facilities to customers prior to this booking no.237775 i had collect gas cylinder from his showroom after passing more than one months. Now the same thing is repeated again by the said customer my
    Aforementioned gas booking number generated on 4-9-2017 and cash memo is generated on[protected] vide no.[protected] but till date date, he has not delivered gas cylinder in my home.

    Suresh kumari
    W. No.15 h. No.96
    Dhar road udhampur
    Distt. Udhampur (J&k)
    [protected]
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      S
      sunil_sharma5678
      from Delhi, Delhi
      Sep 13, 2017
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      Address: Bhopal, Madhya Pradesh, 462038

      Consumer number 38793
      Booking number 387935
      Booking no. [protected]

      I booked lpg cylinder on 29 aug 2017 for which i got cash memo and booking confirmation but till 12 sep i did not got delivery of cylinder.
      On 12 sep the indane gas agency people cancelled my booking giving reason that price has increased from 1 sep 2017 so are not going to deliver cylinder.
      I don't have any issue with the increased rates but they must have deliver the cylinder atleast. They could have deliver on increased rates with new cash memo.
      I went to agency for supply but they told to give 735 rs. But with cash memo of 514 rs.
      I am getting troubled from 15 days due to not having cylinder. I am just not getting if the rates were increased why they have taken booking that time and if they have taken booking they should deliver it on time but they cancelled my booking without any valid reason.

      Please look into the matter and supply cylinder ob my last cash memo.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      D.A.V Gas Agency Jagdalpur did'nt supplied refilled tank since 1 month after booking for refilling in agency. they have no vehicle to supply services to customers. Please notice immediately and take an proper action against the gas agency.
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        G
        gvij84
        from Bengaluru, Karnataka
        Sep 13, 2017
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        Address: New Delhi, Delhi, 110015

        Nicolian enterprise indane gas agency is the worst ever agency i have ever dealt with, i booked my cylinder on 1st sep but so far cylinder hasn't been delivered. This is very frustrating. Gas cylinder in my house is empty n we are using induction cooker to make our tea coffee n eating food from restaurant this is v v frustrating, i have visited that agency & they said cylinder will come v soon n gave me a contact number to call in case of no deliver i walked back home n its now 5 days that no one is picking my phone. I will call policy on saturday on my next visit to that agency.
        My gas connection # [protected] & my contact # is [protected], [protected]
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          S
          subrata pahari
          from Chittaranjan, West Bengal
          Sep 13, 2017
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          Website: INDIAN OIL SITE FOR INDANE GAS SERVICE

          To
          Energercy dept
          Ioc

          Ref :- customer no t5686
          Lpg id[protected]
          Name of distributer:- m/s sheha has service,

          . Gas is leaking from the cylinder supplied to me, once we put in the regulator over it. All safety system at my side of regulator & etc was tested by the dealer against rs.150.00. Today at about 8.15 am gas was getting leakage and i tried to all emergency no, of indane 1906, [protected], [protected], [protected], [protected] and other many emergency no give for emergency.. We have been trying to reach the supplier but no one would pick up the phone on 12.09.2017 at 8.30 a. M
          All no were fake no / useless/ switch off maximum/ not responding /no existence. How the no were give on emergency gas leakage service by the ioc.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Hi,
          I am the user of Indian oil Xtra rewards card my card no is [protected]. I don't get pin no. i request you to mail me the details on my email id and i want to register the same. So Please send my new Pin for register. My Email id is

          [protected]@gmail.com

          Regards
          Madheswaran
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            N
            from Udaipur, Rajasthan
            Sep 12, 2017
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            Address: 313001

            I am an indian oil gas consumer my consumer no. Is [protected]. My gas agency is ambamata gas service, sisarma road, udaipur. My name is nirmala lohar. I booked my refill on 31.08.2017 but i am very much pained to submit that apart from a number of reminders on phone my refill is not delivered yet. The height is that he is not picking the compliant phone no. [protected]. Gas agency is also not responding properly. I belong to a very poor family please do needful as soon as possible.

            Nirmala lohar udaipur
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            My consumer no is [protected][protected] subsidy amount is not transfered into my account byt amount is debited by gosaka agecy bank authorites is not responding in these connection and Gosaka gas agency is showing the amount is debited in system to sbi
            Our petrol machine nozel ring have one problm
            So plz contact as on [protected]

            Adreess. Vill dham. Post office subhanpur dist kapurthala

            Problem appers today so contact fast that we serve. Petrol to people as fast as possible
            And our nozzel also leak. Our employees face some problem also. So contact us as possible
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              K
              KiranManmode
              from Deulgaon Raja, Maharashtra
              Sep 12, 2017
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              Address: 443001

              Dipak jog petroleum chaudhari petroleum buldana maharastra yesterday 11 september 2017 i went both petro pump i was asked for swipe machine to payment they told me the machine close you pay for money by cash. I feel that filling station must provide cashless methods of payment round the clock as a moral responsibility towards cashless india. I strongly request to take appropriate action
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                R
                Rajath k r
                from Bengaluru, Karnataka
                Sep 11, 2017
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                Address: Bangalore, Karnataka, 560021

                I have been using indian oil petrol stations near yeshwanthpur and outer ring road bengaluru. I believe that machines in these stations are compromised, and customers are being cheated. Workers in these stations behave suspiciously, they don't fill the fuel at asked price, instead first fill for 100 rupees fuel and then pretend as if they have not listened to the exact amount. I hereby request the concerned department/person to look in to the matter at the earliest.
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  L
                  LNAggarwal
                  from Nagrota, Himachal Pradesh
                  Sep 11, 2017
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                  Address: Kangra, Himachal Pradesh, 176215

                  My consumer no. Is 24687. I booked one refill on 26th august under booking no.203934. The period for delivery was indicated 1 to 3 days. After 5 days of booking i went personally to dharamshala gas service located in kotwali bazar. I was told that the refill would be sent in a day. But no refill was sent to me. On 5th september i received a massage on my mobile no. That my booking no. 203934 has been delivered to me and cash memo no. [protected] has been generated for rs. 651-3. But till today that is up to 11 th september the refill has not been delivered to me. There seems to be fraud done by the service center and delivery has been given to some other person in my name. I am still waiting for the delivery. Thus a strict action is requested against the service center for the fraud committed by it. And immediate delivery is requested pl.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    K
                    k n krishna murthy rao
                    from Bengaluru, Karnataka
                    Sep 11, 2017
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                    Address: Bangalore, Karnataka, 560055

                    Dear sir/madam,
                    I am an indane domestic lpg customer and my consumer no. Is 49862. Though i have submitted my adhar card and the other details to your agency at malleshwaram, 16th cross, i am not receiving the subsidy from more than a year. I went to cross check with your agency and they say that my adhar number is linked and all my papers are correct but cannot say why i am not receiving the subsidy which i was receiving before submitting my adhar card. So please look into the matter and make the subsidy crediting smooth.

                    Thanking you,
                    Yours faithfully
                    K n krishna murthy rao
                    Indane consumer no.49862.
                    B-2, navaratna apartments
                    17th cross, malleshwaram
                    Bangalore-560055.
                    Karnataka.
                    Ph: [protected]/ [protected]
                    E-mail: [protected]@yahoo.co.in
                    (Or - [protected]@gmail.com)
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      G
                      Girije
                      from Bargarh, Odisha
                      Sep 11, 2017
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                      Address: Bargarh, Kosala

                      Sir,
                      I, babita sahu have applied to get a gas facility under scheme ujjwala yojana by giving my aadhar card, bank passbook, cell no and voter id in office of indian gas, dist. Bargarh, odisha, pin – 768038.
                      They received my all needed documents and said me to visit again after 15 days. When i went after 15 days and said to search my position to get gas facility they replied that another person (X) has taken your facility we cannot help you anymore and said to visit hp and bharat gas. I went one by one in both hp & bharat gas they also said to search my position, they replied me “your facility has given to another one (X)”.
                      The important thing is that it is still running with my name and aadhar no. For that i cannot applied for new or another one. I returned with harassment.
                      I could not understand how they dare to give my facility to others (Fraud), though it is a facility for poor people given by our respected prime minister.
                      It is not only case in bargarh dist of me many people suffers but they cant dare to take any step.
                      Sir kindly help me to get my facility or to close my aadhar no and name which is still running and other takes my facilities.
                      Thanking you

                      Regards.
                      Babita sahu
                      Aadhar no.[protected]
                      Cell no.[protected]
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Symali fuels which is located at Birnagar, Nadia, WestBengal is givig us very poor quality petrol at same rates, but nearest other petrol pump is good, but symali fuels is very bad.

                      Sir, Please do something and varification the petrol of this pump .
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                        M
                        maurya empreror
                        from Sheoganj, Rajasthan
                        Sep 11, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Indian Oil Corporation Petrol Pump

                        Dear consumer team,
                        I had purchased petrol from sheetl filling station, pp-1, india oil, sector 44, noida. All the time i found that quantity being filled in actual in bike and shown at display are different and this is being done to all customers. Written a complaint to indian oil but there is no revert on that mail. Please do needful to such type of cheater and take necessary action on them.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          P
                          palsusanta
                          from Kolkata, West Bengal
                          Sep 10, 2017
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                          Address: 700064

                          Customer id:- 19253
                          Sv no: 420465 dt: 25.01.99
                          Customer name : susanta paul
                          Address: cd-166, sector - 1, salt lake, kolkata - 700064
                          Email id: [protected]@yahoo.com

                          I have tried to make the gas booking against my connection but have failed twice in doing so. I contacted my distributor for the same but the problem has not being resolved by them. The details of my distributor is as mentioned below. All my kyc details have been submitted to my distributor on 26.07.2016

                          Details of distributor:
                          Name : cooking gas & appliances
                          Pnone no: 23372305
                          Mobile: [protected]
                          Email: [protected]@yahoo.in

                          I am attaching the following
                          1. Cash memo for dgcc book.
                          2. Initial copy of sv - 420465
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            Gaurav Singh Rathor
                            from Patna, Bihar
                            Sep 10, 2017
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                            Address: Ballia, Uttar Pradesh

                            I am customer of indane and my distributer is uphar gas agency ballia. My customer no. Is u10916. The distributor is not delivering cylinder even after booking. I can't understand the reason for this. Please help me if possible i am so much obsessed. The distributors are selling the cylinders in black to sweets shop and normal people like me are facing problem.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              Nipun Garg
                              from Rishikesh, Uttarakhand
                              Sep 10, 2017
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                              Address: Saharanpur, Uttar Pradesh, 247001

                              I am the customer of sun beam gas agency situated at saharanpur pin 247001.
                              Problem is that book refill through mobile and there is waiting of 20 days while bharat gas is providing same day.
                              How the employees being fraud :-

                              When we booked online they says that here is waiting for 20days, when u will go after 20 days, says that your booking cancelled between this they generate refill and sunsidy goes credit to our account and black that cylinder to another person approx amounting rs 700.

                              They take subsidy in cash to whom it blacked so that is why the delivery takes 20 days.

                              This is a purely fraud by this agency.

                              Please take necessery action regarding the same otherwise i have to go for top level.
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Dev Bhawan at Bimalanagar, Kalapahar, P. O. Gopinathnagar, GUWAHATI is a Lodge with kitchens. They are providing domestic LPG cylinders to the boarders. They don't possess a GMC trade licence or DC permission. Even their electricity connection is domestic. They are doing full business for more than 10yrs in this way.
                              Please take necessary action.
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                                M
                                Mohamed Irfan A
                                from New Delhi, Delhi
                                Sep 9, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500081

                                @IOC petrol bank Madhapur Hyderabad. Today dated 09-sep-2017. I went to fill petrol with my friend in bike for 500 rupee. But the petrol filling assistance only filled for 100 delibrately and in pretext of a mistake again started filling without making meter zero and stopped the meter at 400 and asked to pay 500 stating earlier he filled for 100 now additional 400. Cheating by not setting the meter to zero and distracting the customer by hiding the meter and asking about citi bank credit card. Filled less petrol thrice with similar cheating and many customers agitated on the spot but still the miscreant continues the offence.
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  MKBalaji
                                  from Bengaluru, Karnataka
                                  Sep 9, 2017
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                                  Address: 560097

                                  My lpg connection is transferred from nataraj enterprises to adhya indane distributors due to administrative reasons and to contact the new distributor for change of supplier. I provided my aadhar card as proof of poi as well as poa again. They insisted to provide another proof as driving license or epic as alternate poi or poa. An arguement broke between the elderly clerk with me. I told that the aaddhar card itself serves as both proof of address and proof of identity. But still they argued that it is ioc order to obtain alternate additional proof and they have to collect 2 documents for each or else why would the provide different columns. Please avoid such silly reasons and harass the customers. Kindly educate them. Please clarify me whether aadhar serves as poi and poa as envisaged in your kyc form. I was unnecessarily put to hardships and unncessary arguements. Regards balaji m k
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    prasenjitm
                                    from Chennai, Tamil Nadu
                                    Sep 9, 2017
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                                    Address: Kolkata, West Bengal, 700099

                                    I am an it professional moved from hyderabad a permanent resident from west bengal. I wish to take a new non subsidized indane gas connection. First indane executive forced me to take new oven from themself. I refused as i am already having an oven bajaj (Isi standard). After that i requested inspection but executives intentionally delaying it. I went in the office couple of times but their behavior is very casual as if there nothing they can do. Its been already 15 days i have not got any response from them. Looking forward to get help from your sides resolving this matter.

                                    Please find the dealers details and contact
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      E
                                      from Gurgaon, Haryana
                                      Sep 9, 2017
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                                      Dear sir due to wrong click on give up subsidy it has been activated, please give me back subsidy and kindly deactivate it, because of my family condition i can not afford to give up subsidy, my lpg consumer no. [protected] and my indane gas agency is indane gramin barrod and land line number is[protected]
                                      So please deactivate as soon as possible.
                                      Thanks.
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                        Ashwani Ranaut
                                        from Basi, Punjab
                                        Sep 9, 2017
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                                        Address: Chandigarh, Punjab, 160019

                                        I have booked refill of gas cylinder about 20 days earlier. It's cash memo was generated on 30.8.17, but no delivery is being made. Our agency i. E. Bindlish gas sec.26, chd is either not picking our phone & if picking, keeping that aside without talking. I have recording of entire call, where the ladies at other side r just busy in gossips. Lot of harassment & inconvenience is being caused to us.
                                        Pl help
                                        Sms which we received on 30.8.17 is as under:
                                        Namaskar for cash memo no [protected] your lpg delivery otp is 502886. Pl share with delivery boy only on receipt of refill at your door step. Now pay by debit / credit card or wallet
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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