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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025

Complaints 13294

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Indian Oil Corporation [IOC] reviews & complaints page 190

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Address: 700064

Customer id:- 19253
Sv no: 420465 dt: 25.01.99
Customer name : susanta paul
Address: cd-166, sector - 1, salt lake, kolkata - 700064
Email id: [protected]@yahoo.com

I have tried to make the gas booking against my connection but have failed twice in doing so. I contacted my distributor for the same but the problem has not being resolved by them. The details of my distributor is as mentioned below. All my kyc details have been submitted to my distributor on 26.07.2016

Details of distributor:
Name : cooking gas & appliances
Pnone no: 23372305
Mobile: [protected]
Email: [protected]@yahoo.in

I am attaching the following
1. Cash memo for dgcc book.
2. Initial copy of sv - 420465

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Address: Ballia, Uttar Pradesh

I am customer of indane and my distributer is uphar gas agency ballia. My customer no. Is u10916. The distributor is not delivering cylinder even after booking. I can't understand the reason for this. Please help me if possible i am so much obsessed. The distributors are selling the cylinders in black to sweets shop and normal people like me are facing problem.

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Address: Saharanpur, Uttar Pradesh, 247001

I am the customer of sun beam gas agency situated at saharanpur pin 247001.
Problem is that book refill through mobile and there is waiting of 20 days while bharat gas is providing same day.
How the employees being fraud :-

When we booked online they says that here is waiting for 20days, when u will go after 20 days, says that your booking cancelled between this they generate refill and sunsidy goes credit to our account and black that cylinder to another person approx amounting rs 700.

They take subsidy in cash to whom it blacked so that is why the delivery takes 20 days.

This is a purely fraud by this agency.

Please take necessery action regarding the same otherwise i have to go for top level.

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M

MadhusmitaSaggi

from Kolkata, West Bengal

Sep 11, 2017

Dev Bhawan at Bimalanagar, Kalapahar, P. O. Gopinathnagar, GUWAHATI is a Lodge with kitchens. They are providing domestic LPG cylinders to the boarders. They don't possess a GMC trade licence or DC permission. Even their electricity connection is domestic. They are doing full business for more than 10yrs in this way.
Please take necessary action.

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Address: Hyderabad, Andhra Pradesh, 500081

@IOC petrol bank Madhapur Hyderabad. Today dated 09-sep-2017. I went to fill petrol with my friend in bike for 500 rupee. But the petrol filling assistance only filled for 100 delibrately and in pretext of a mistake again started filling without making meter zero and stopped the meter at 400 and asked to pay 500 stating earlier he filled for 100 now additional 400. Cheating by not setting the meter to zero and distracting the customer by hiding the meter and asking about citi bank credit card. Filled less petrol thrice with similar cheating and many customers agitated on the spot but still the miscreant continues the offence.

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Address: 560097

My lpg connection is transferred from nataraj enterprises to adhya indane distributors due to administrative reasons and to contact the new distributor for change of supplier. I provided my aadhar card as proof of poi as well as poa again. They insisted to provide another proof as driving license or epic as alternate poi or poa. An arguement broke between the elderly clerk with me. I told that the aaddhar card itself serves as both proof of address and proof of identity. But still they argued that it is ioc order to obtain alternate additional proof and they have to collect 2 documents for each or else why would the provide different columns. Please avoid such silly reasons and harass the customers. Kindly educate them. Please clarify me whether aadhar serves as poi and poa as envisaged in your kyc form. I was unnecessarily put to hardships and unncessary arguements. Regards balaji m k

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Address: Kolkata, West Bengal, 700099

I am an it professional moved from hyderabad a permanent resident from west bengal. I wish to take a new non subsidized indane gas connection. First indane executive forced me to take new oven from themself. I refused as i am already having an oven bajaj (Isi standard). After that i requested inspection but executives intentionally delaying it. I went in the office couple of times but their behavior is very casual as if there nothing they can do. Its been already 15 days i have not got any response from them. Looking forward to get help from your sides resolving this matter.

Please find the dealers details and contact

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Dear sir due to wrong click on give up subsidy it has been activated, please give me back subsidy and kindly deactivate it, because of my family condition i can not afford to give up subsidy, my lpg consumer no. [protected] and my indane gas agency is indane gramin barrod and land line number is[protected]
So please deactivate as soon as possible.
Thanks.

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Address: Chandigarh, Punjab, 160019

I have booked refill of gas cylinder about 20 days earlier. It's cash memo was generated on 30.8.17, but no delivery is being made. Our agency i. E. Bindlish gas sec.26, chd is either not picking our phone & if picking, keeping that aside without talking. I have recording of entire call, where the ladies at other side r just busy in gossips. Lot of harassment & inconvenience is being caused to us.
Pl help
Sms which we received on 30.8.17 is as under:
Namaskar for cash memo no [protected] your lpg delivery otp is 502886. Pl share with delivery boy only on receipt of refill at your door step. Now pay by debit / credit card or wallet

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Address: Patiala, Punjab, 147101

I surinder kumar s/o rodham lal resident of shivani market samana holder of indane gas from samana gas agency district patiala punjab.
C no 7195
Sr no 22370
Sv no 6859587
Adhaar no[protected]
Linked to on bank account no
[protected]
Till dec 16 first week subsidy credited in my account.
Since dec 16 has booked 9 times till now and subsidy is not credited for these nine refills. Though all details are same.
I visited agencies many times and requested to get this rectidied at the earliest ans credit the subsidy of these nine cylinders in account. But there is no updation till.
I sincerely once again request to get credited the subsidy in my account.

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Address: 600090

I have booked a indane gas cylinder with vijay gas agency - chennai on 30.08.2017- online booking no-503794. Consumer no 06642. Status on the online booking shows that the cash memo of dealer is [protected] and the agency has delivered upto 31.08.17 but i have not received the refill till date though i have booked on 30.08.17. Please help me to get the supply.
Regards
V. Jayalakshmi.

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Sep 10, 2017

Updated by ASwamy1 My consumer id is 06642. I booked indane gas cylinder on 30/08/2017 through vijay gas agency chennai and my booking no. Is 503794. On checking the status of delivery through online, i found that the agency has supplied gas upto 31.08.2017 upto 08.09.2017 and cash memo no. Is raised the above said booking no. Is [protected]. I have not received the supply of the cylinder till date. I request you to help me to get the supply of cylinder. I have earlier made a complaint through this forum on 08.09.2017 and my id no is 1691693. Till date the issue is not resolved and i have not received gas cylinder.

I am a senior citizen (Above 80 years) please help me.

V. Jayalakshmi.

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Address: 302021

This is for your petrol pump named kapish india oil, hawa sadak, jaipur.
On 6th sep (Yesterday) i wanted to get xtra type petrol in my car but i could not get because of problem in pump. The staff tried three times to start pump but all the three times it came off due to some electrical problems and i had to take normal petrol.
My main complaint is that there was not a proper staff to explain problem and thus they had waited my valuable morning time.
Please see copies of attached bills which shows they filled my car tank in parts.

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Website: www.indianoil.co.in

I am a lpg customer having customer id cx4385155 and having the accout with gem gas agency based at kharar; dist mohali. Punjab. I have booked a refill vide booking number - 568296 on dated 25th aug 2017 but so far the refill is not delivered.
The agency owners do not pick up phone calls and are quite arrogant in customer dealings.
Therefore request to kindly help in this regard.

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R

rajeshpo

from Gurgaon, Haryana

Sep 11, 2017

Still no response from IOC or gem gas. Really disgusting as registered customers r not getting refills but easily available in grey market

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Address: Sambalpur, Odisha, 768017

Dear sir,
I am a customer of
Samir sarkar (District-sambalpur). Odisha. 768017
Distributors code 124462.
Phone no. Is [protected].
My consumer no. Cx26060580 and lpg id (3 [protected]). I am not getting second cylender. When i asked for it your distributor he asked me for 2560/- (Twenty five hundred sixty rupees) and it is without recipt. Please informs me the excact charges for second cylender.

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Sep 11, 2017

Updated by samir_sarkar After complain the distributor return the extra money.

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Address: 641011

My booking ref. No. 453770 and gas agency ; vijay gas agency coimbatore
Cash memo no. [protected] amount. Rs.628.01
Message received on monday 4.09.2017 at 4.43 pm
Till date gas is not supplied. I was verymuch available in house on 5th and 6th september to receive gas. The gas agency says their system is not working and want me to contact later. I tried twice. I am not able to move out as they may say that door is locked.

Sep 8, 2017

Complaint marked as Resolved

Consumer complaints department has replied that it has taken up the matter for necessary action. today morning I have received the gas. Thanks for obliging.

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Address: Pali, Rajasthan

Website: Indianoil

I am gopal jee singh an ex sr. Manager of refinery division with e. No. 65698. I am in pali for last 15 days. I am using my daughter's car for local movements. I went to nearby indianoil petrol pump for fuel and air filling. I needed to relieve my self but there was no toilet. Then i enquired by air filling facility and was told same not installed. I went to next available pump of iocl and found the same story.

I was shocked that a fortune 200/500 and maharana company has not been bothered about these basic amenities missing at many of these pumps in this area though the same being a part of licensing conditions. There is a serious lapse in monitoring on the part of officials responsible for these pumps.

It's a very serious issue defaming the name of this famed company.

Request prompt inspection and provision of these requirement / amenities.

Gopal jee singh
Indian oil parts, sec 62, noida

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Address: Hyderabad, Andhra Pradesh, 500035

Customer name :g. Mohan rao,
Consumer no:[protected]
I am unable to create an account at inadane gas app. It was showing error as already exist. But i don't have account. The consumer i'd entered 1st time was wrong. It was not able to edit. How can i make it possible. Is there a any option how can i correct that. Please reply me as soon as possible.

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Address: Faridabad, Haryana, 121001

Website: indane.co.in/check_connection_status.php

I made an online payment to indian oil for new cylinder connection but it was not credited to the distributor account by indian oil and due to this distributor not confirming my new connection.
Name: jai prakash sharma
Consumer code : 103824
Distributor name praeep gas service
Reference n0: n170601103824400055433
Payment date 30/6/2017

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Sep 12, 2017

Updated by jps_lko1 there is no feedback I got from Indian oil. 4 month past I made the payment for new connection but there is no solution I got from any representative.

Sep 12, 2017

Updated by jps_lko1 I receive a fake call([protected]) and said I am calling from Indian oil and give me a link: https://www.kwikpaymentsolution.com for manual refund who asked me to my bank credentials. but somehow I know that this is a fake call. kindly do not give your bank details for such call

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jps_lko1

from New Delhi, Delhi

Sep 9, 2017

I also made effort to the Indian oil sit but the reply that we inform the distributor. but no one knows where the money goes for the new connection which I paid.

payment not credited to the distributor account by indian oil - Comment #2845111 - Image #0

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Address: 500081

Mostly if you ask the petrol bunk guy to fill a petrol for 100rs, they enter 50rs in digital meter and if we ask why they are filling for 5o they said like wrongly they pressed. Once they filled for 50 rs again they are asking like sir can we fill petrol for 70rs???/ why 70 rs??? Coz they didn't down the leveller (I'm don't know the technical term for that), so they filled petrol for 70 we get only 20rs petrol... Guys, if they petrol for the exact amount what they said don't fill petrol for the remaining amount at that time. Ask then to stop it and wait for 2 mins else go for the another person and fill it... This is s huge gambeling in that petrol bunk and especially petrol is not givinh the mileage even...

Note: please check the google reviews for more complaints..

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Address: Chennai, Tamil Nadu, 600091

Website: indian oil

Reference no. N1709011175011399775503
Application date [protected]
Consumer name prasana senthil
Address number 160, b2 sandhra apartments, b2 ablock balaji street, total gas 7th right, chennai kanchipuram, tamil nadu, 600091
Your distributor ranie enterprises
Status message kyc generated. Pending for dedup. Date :[protected]
Kyc no. [protected]
Kyc date [protected]

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Address: 560066

I booked a refill on 22 aug 17 and i got message say refill cost of 524.5 and i got message on 2nd sep 17 saying your refill is cancelled due to "door closed". Which is not true and distributor cancelled the cash memo and generated new cash memo on same day with bill of 598.5. Distributor knowingly delayed delivery to charge more for refill, is this allowed?

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VimalC

from Allahabad, Uttar Pradesh

Sep 6, 2017

My gas cylinder deliver on dt.22/08/2017 against indana gas connection no. 30094 in the name Vimal Chaturvedi 127/345 W-1 Saket Nagar, Kanpur but subsidy amount not credited my bank account till date. Please credit subsidy amount my bank account.

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