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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 212

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D
D Pravin
from Aurangabad, Maharashtra
Mar 24, 2017
Resolved
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Resolved

Address: 431003

Sir, I am suffering from very bad service of your distributor Vinay Indane, N-8, Cidco, Aurangabad - 431003 [Maharashtra] [Distributor Code - 174619], since long. I do not get gas cylinder in time always. As well as, delivery boy Shri Vijay Pawar demands extra charges of Rs. 20 to 50/- always than receipt and after refusing to pay him extra charges, he threatens and abuses. I had complained orally to distributor Vinay Insdane, but I did not receive positive response. Thereafter, next month, I booked gas cylinder online on 21/11/2016 and after 7 days, on 28/11/2016 I got message from the company to canceled your delivery for the reason of "Door closed". Thereafter, again next month, I booked gas cylinder online on 03/12/2016 and after 7 days, on 10/12/2016, I got message from the company to canceled your delivery for the same reason of "Door closed". Sir, actually, both days we all family members were at home. And on 02/03/2017, after booking gas cylinder online, I got message on 10/03/2017 from the company to canceled booking for the reason of "Canceled booking". Sir, I suffer every month for home delivery of gas cylinder in time without paying extra charges to delivery boy and I request always to your distributor, but all in vain.
From :
Pravin Bhagwanrao Deshpande,
Consumer No. 14119,
R/o. 38/03, N-9, L Sector, Shivaji Nagar, Cidco, Aurangabad - 431003 [Maharashtra]
Apr 26, 2017
Complaint marked as Resolved 
I received phone call [from +917722027736] from respective Deputy Manager, Mrs. Vrushali Arora, IOC with assurance that, I will get gas cylinder in three days without paying extra charges to delivery boy. And also she assured that, if I won't receive gas cylinder in three days and/or delivery boy demands extra charges than receipt, I may complaint to respective Deputy Manager, Mrs. Vrushali Arora, of your company on said number. Thanking you.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Mar 24, 2017
Updated by D Pravin
Copy to : Petroleum Minister, Central Government of India, Delhi.
Verified Support
Mar 31, 2017
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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    M
    mohanangopalan
    from Puttur, Karnataka
    Mar 24, 2017
    Resolved
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    Address: Thiruvananthapuram, Kerala, 695014
    Website: Google chrome

    Good day sir,

    My indane lpg customer id number is[protected]. On 15th march in my mobile number [protected], i got a sms from indane regarding lpg cylinder that a cash voucher is generated against my booking, which i was done on 25th february 2017. On 15 th march the cylinder was not delivered.in the evening when i rang up to arvind agency, they told that, even though the cylinder was send for delivery, there was a issue of excess cylinders, so they could not came to our area for delivery. There after i made several calls regarding cylinder delivery, but the agency staff is not in a position to give a firm date for delivery. So on 22nd march i registered a service request to indan oil having bearing number srn 2983117. I also called up twice on their help toll free number, but they also not a position to tell me when this cylinder will be delivered. So i request you to give me firm date by which the cylinder can be deliverd against my cash voucher. I understand that there is no shortage issue of lpg domestic cylinder in thiruvananthapuram area. So i wish to know why there is a delay. Please do the needfull for a earlier delivery of my domestic lpg cylinder against the issued cash voucher..

    Thanking you,

    Yours faithfully

    Mohanan gopalan, consumer no.21334, arvind gas agency, poojappura, indane, thiruvananthapuram. Tel.[protected]
    May 7, 2017
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Verified Support
    Mar 31, 2017
    Indian Oil Corporation [IOC] Customer Care's response
    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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      S
      Saurabh Bassi
      from Delhi, Delhi
      Mar 24, 2017
      Resolved
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      I am locked out of my account on indane.co.in

      Address: 560037
      Website: indane.co.in

      I am registered via email ID : [protected]@rediffmail.com

      Bangalore-urban
      Agency - Ananth Gas agency
      [protected] - consumer no
      LPG ID : 3 [protected]

      When I try to retrieve password, says : This email is not registered.
      When I try to register again, says : This email is already registered.

      How do I login again and book a new cylinder or avail refills ?...
      Helpful
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      N
      neelam1774
      from Basti, Uttar Pradesh
      Mar 24, 2017
      Resolved
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      Address: Kurukshetra, Haryana

      I have taken 12 LPG subsidised gas cylinders but I have got subsidy only for 8 cylinders. My consumer no. is 18857 and my connection is at Kurukshetra gas enterprises, railway road, kurukshetra, haryana. Please sort this out as soon as possible. The gas agency correspondents are not giving me satisfactory answer.My aadhar number is also linked with my bank account and gas agency too.
      May 2, 2017
      Complaint marked as Resolved 
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Verified Support
      Mar 31, 2017
      Indian Oil Corporation [IOC] Customer Care's response
      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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        D
        D P Chhachhia
        from Burla, Odisha
        Mar 24, 2017
        Resolved
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        Address: Mohali, Punjab
        Website: Indian consumer complaints fourum

        I Dharam Pal having consumer no. for gas booking is :[protected]. I had never received my gas cylinder in time after generation of cash memo / delivery receipt as per my previous experiences . I normally go 3 to 4 times in the gas agency office to get my refill, the gas agency people make many excuses for the delay at every time. It is very harassment for any consumer to go every time {3 to 4 time } in the gas agency to get gas cylinder refilled.As per last experience, I had booked my gas on 6th March 2017[on line], but I have received it on 23rd March costing Rs 780/= after my 4 visit in the office for request to get my refill, and more over without case memo / delivery receipt.The delivery man forced me to get my receipt from the office for the subsidy. I request for the appropriate action against the gas agency .
        May 2, 2017
        Complaint marked as Resolved 
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Verified Support
        Mar 31, 2017
        Indian Oil Corporation [IOC] Customer Care's response
        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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          P
          Purushottam2102
          from Pune, Maharashtra
          Mar 24, 2017
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 412205

          Hi sir/madam I am Purushottam Pandurang Salunke my consumer no. is CX20657622. & lpg id 3 [protected] By mistake replay to option "Give Up subsidy".But I want to take the facility of my LPG gas subsidy . Please accept my humble request and send my subsidy in my bank account please. my idbi bank account no. is [protected] IFSC CODE---IBKL0000603
          Name- Purushottam Pandurang Salunke
          May 5, 2017
          Complaint marked as Resolved 
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Mar 26, 2017
          Updated by Purushottam2102
          Mere 10 cilender ka subsidy jama nahi hua hai plase help me
          Verified Support
          Mar 31, 2017
          Indian Oil Corporation [IOC] Customer Care's response
          We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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            S
            Sanjay Branwal
            from Dimapur, Assam
            Mar 24, 2017
            Resolved
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            Address: Nalanda, Bihar, 803101
            Website: Indian gas

            Complaint is about the gas agency. The agency is so responsible that the address given to the domestic gas consumer card is not delivering at this address. Please solve the problem very soon. When i complaint to the gas agency it do not give any response. When i complaint then it will make indefinite reasons. When i register for gas the message is camera that your door is closed so gas cylinder delivery is unsuccessful but actually this is wrong. Kindly help me.
            May 2, 2017
            Complaint marked as Resolved 
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Verified Support
            Mar 31, 2017
            Indian Oil Corporation [IOC] Customer Care's response
            We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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              V
              vishwa domber
              from Bengaluru, Karnataka
              Mar 23, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560016
              Website: www.iocl.com

              10 days before i got call from customer care and they have asked for my address, later they hav told me that i have won the prize from tank up n take off promotion and also they yave told me their agent will meet me. And its been 10 days no updates, even i called to ioc customer care 1000 times but not connected that libe rings only for 24 seconds n disconnects automatically. I have mailed to ioc.[protected]@indianoil.com twice but no reply. And the result has not yet updated on iocl.com too.

              So kindly help with the result bcz later font meke me to regret for anything.
              May 1, 2017
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Verified Support
              Mar 31, 2017
              Indian Oil Corporation [IOC] Customer Care's response
              Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
              Hey My Friend,

              Have you received a reply yet?

              or any update?

              Thanks
              Same with me too. No updates after the first call stating that you got shortlisted
              Hi all iam Roy Joseph me too they called and collected address after that no response
              .
              Any update ???
              same here got a call and after that no reply
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                R
                rajraj24
                from Chirawa, Rajasthan
                Mar 23, 2017
                Resolved
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                Resolved

                Address: Dhar, Madhya Pradesh, 33516

                Sir,
                I have IOC connection from 30 nov 2014, at sudeshna enterprises chirawa road singhana, distt: jhunjhunu, raj: 333516, phone[protected], 22004, Most respectfully I beg to say that I am not receiving my subsidy till 28 feb 2016. In starting i received subsidy dated: 12 nov 2015, and 12 jan 2016 . I complained at IOC and sbbj chirawa verbally but not action taken against my complain, both of them blames on each other, so it's my humble request to solve my problem as soon as possible.
                Name: harsh raj
                consumer no : cx14673178
                card serial no.:[protected]
                phone: [protected]
                email id: er.[protected]@gmail.Com
                my sbbj bank details is as:
                name: harsh raj
                acc no. [protected]
                ifsc code: sbbj0011079
                May 1, 2017
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Verified Support
                Mar 31, 2017
                Indian Oil Corporation [IOC] Customer Care's response
                We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                  S
                  sahsuraj
                  from Thanesar, Haryana
                  Mar 22, 2017
                  Resolved
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                  Resolved

                  Address: Dehradun, Uttarakhand, 248001

                  I am Suraj Sah. By mistake i have sent a request to giveup subsidy on May 2015 . Now i need to cancel it. So i request you to please cancel my giveup subsidy request. I need my subsidy.
                  Mail Id [protected]@gmail.com
                  My consumer no. CX23412158
                  Mob no. [protected]
                  Activated date- May 2015
                  Lpg id -3 [protected]

                  Gas Agency- JAGDAMBA INDANE GAS AGENCY
                  SHOP NO. 6. TIRUPATI MKTG. COM NALA PANI CHOWK. DEHRADUN UTTARAKHAND
                  +1 photos
                  May 5, 2017
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 31, 2017
                  Indian Oil Corporation [IOC] Customer Care's response
                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                    L
                    lkarthi85
                    from Chennai, Tamil Nadu
                    Mar 22, 2017
                    Resolved
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                    Resolved

                    Address: 600126
                    Website: www.indane.co.in

                    Respected Sir,

                    I have a gas connection with chella agencies, selaiyur-chennai (Customer ID: 59567). I made a booking for gas cylinder refill on 10.03.2017 vide booking no.836052. I received SMS saying, cash memo #[protected] is generated on 19.03.2017. Immediately within 10 minutes on the same day, I received another SMS saying the cylinder is "DELIVERED". But till now, it has not been delivered to me. We are at our home premises all the times expecting the delivery for the last three days, and no information was given to me. As usual, distributor: the chella agencies did not give suitable reply and not feeling responsible. Request to solve my problem at the earliest please.

                    Thanks,
                    Lakshminarayanan
                    Mar 23, 2017
                    Complaint marked as Resolved 
                    The distributor person told us that he mistakenly put the cylinder to next house (They also booked around the same time). Today when next house case memo is honoured, we enquired the distributor and then he realized his mistake and delivered the cylinder to us. In this time, I would like to bring to notice that they are over-charging for handing over cylinders for more than 50 rs which is unacceptable. We pleaded for couple of times, but no success. There should be some strong from the IOC in this regard. Thanks
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      S
                      salilroy
                      from Kolkata, West Bengal
                      Mar 22, 2017
                      Resolved
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                      Resolved

                      Address: 700013

                      I am Salil Toychowdhury of 102 New Tollygunge. Kolkata 700093 one of the consumer of Indane Gas. My consumer is No.00850 and distributor M/s. Radha Ramon Gas Service. I booked my gas cylinder on 04.03.2017 and today is 22.03.2017 till date I did not receive my cylinder. For your information I have to say that my 2nd cylinder is also going to be exhausted. Kindly do some thing so that I can get my cylinder within 2 or 3days.
                      Thank you
                      May 10, 2017
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 31, 2017
                      Indian Oil Corporation [IOC] Customer Care's response
                      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                        P
                        PAMILA KUMAR
                        from Delhi, Delhi
                        Mar 22, 2017
                        Resolved
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                        Address: New Delhi, Delhi, 110009
                        Website: www.indane.co.in

                        My consumer no. is 24096494 with Japneet Enterprises, Indane Gas Distributor. I am not receiving cylinder after booking. When I tried to check, i came to know that it has been delievered while I have not received the same. Also I got the Cylinder with less gas. Kindly sorted out the same at the earliest. I am very much fed up from the services of Japneet Enterprises.
                        May 7, 2017
                        Complaint marked as Resolved 
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 31, 2017
                        Indian Oil Corporation [IOC] Customer Care's response
                        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                          S
                          seetha.p
                          from Narasaraopet, Andhra Pradesh
                          Mar 22, 2017
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                          Address: 600074

                          Attn sir/madam this is seetha from chennai i saw loc ltd job vacany in olx and i called to miss:shwetha she oly offer a job in olx she take regular intereview in phn and skills test and she told me u r selected for job pls send your resume and id proof for my refer i send him her mail id then she called me & told for your eduction qufalication i will provide u superviour posting nu i will send u offer letter today evening itself pls paid 2000 for your letter mam .nu i told y asking moeny mam she told me oly limited job is there and company producer pls provide today itself nu i will send him 2000 rs in her ac no :then eve she provide offer letter in tat letter ur training period in hosur pls call to another mam her name is shrubi singh then i called shwetha again and told iam not willing to go hosur nu she told oly 15 days training dont worry mamnu then i called to shurbi singh she also take interview me and take skill test and ask me all produce id proof job, reliving certificate, medical certificate husband id proof also i send him to watsapp .then she told me u r selected for job training in hosur oly 15 days nu i will provide u all factillity food, resturant, travels charges & all then i will provide u laptop, mobile, uniform, shoes just u pay 30000 for this nu i told sry mam i cant pay nu she told me mam oly 15days after training the money will be refunble for u i will return ur money dnt wry & brain wash me then i will send 30000 rs after 2 day oly she provide me joining letter in tat letter ur joining will be 18.03.2016 pls call to another person her name is deepak singh i called him he told me to call at 13th march mam i will send u all details in courier mamnu.then 13th i willcall him they all 3person are not attenting my call and switch her mobiles after i will call at another num they are attening call and taking rubbish wat we can do am not worry am in new delhi u cant do anything nu pls take action about this type of cheating i need my money this is a good company but somebody miss using in this company job. pls take action immedtily.her name shwetha cnt no:[protected] shrubi singh cnt no:[protected] deepak singh cnct no:[protected] i send money in this ac no: rachan BANK OF BARODA acno:[protected] ifsc code:BARBO(ZERO)RANDEL . i have all proof in my hand pls take action.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Mar 31, 2017
                          Updated by seetha.p
                          Sir i.already complaint abut that cheating job u did nt rly me are take any action abut that guy a i.need my money sir.iam just a middle class family they are cheated me and happely taking call and cheating another person.also so.pls take action.i[censored] r not take action means. After 2days i will go to.commissioner office. Thank u...
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                            S
                            Saravanan Muruganantham
                            from Coimbatore, Tamil Nadu
                            Mar 22, 2017
                            Resolved
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                            Resolved

                            Address: 620003
                            Website: WWW.ioc.in

                            This month 3rd march, we booked cyclinder but on 18th we received message through registered mobile number that is cyclinder has despatched. We enquired the agency, they replied cylinder has despatched and we have a bill for that with received signature. And also agency pupils way of talking is not probable manner and blaming us. Here we did not receive any cyclinder on that day (18 th march) and no entry in gas book. My mail id is [protected]@gmail.com
                            May 2, 2017
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 31, 2017
                            Indian Oil Corporation [IOC] Customer Care's response
                            We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                              S
                              Shashikant Kanajia
                              from Ahmedabad, Gujarat
                              Mar 21, 2017
                              Resolved
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                              Resolved

                              Address: 380024
                              Website: indianoil

                              Hi
                              I'm Shashikant Kanajia. From Ahmedabad, Gujarat.
                              I'm was go to Indian oil near my place over that place name is TBP petrol pump(Indian oil) so there last 2 week to Atm is not working to lead over there so they not properly work like rudely to speak not atm work so chain rupee have to come so go another so them talk don't like behavior that so we over a customer so don't use that type of word.& I hope u u solve the problem fastly &atm machine to repair to some day so help the other customers.
                              +1 photos
                              May 7, 2017
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 31, 2017
                              Indian Oil Corporation [IOC] Customer Care's response
                              Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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                                J
                                Javed_Akhtar
                                from Delhi, Delhi
                                Mar 21, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110026
                                Website: Indian GAS

                                Dears Sir/Madam,
                                My complaint is about Raminder GAS agency staff whom not deliver my cylinder and by the last 7 days
                                By confirm from deliveryman he search for my receipt and he said slip is missing from office person.
                                This is serious matter for a daily wages people to check the Gas Agency for their cylinder everyday.
                                I am using since 25 years and I am 76 Years old
                                plz look into the matter for not to do such kind of mistakes by office staff in future.
                                Thanks & Regards
                                A Loyal Customer
                                Mo. Murtuza
                                +2 photos
                                May 2, 2017
                                Complaint marked as Resolved 
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 31, 2017
                                Indian Oil Corporation [IOC] Customer Care's response
                                We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                  A
                                  Altaf warshi
                                  from Bengaluru, Karnataka
                                  Mar 21, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hazaribagh, Jharkhand, 825301

                                  Dear indian oil,

                                  This is to inform you that i am not getting subsidiary amount from tushar agency hazaribagh jharkhand they are telling me that you did not give your adhar number i have already given so many time
                                  Last 6 month i am not receiving my subsidiary amount as i asked that i had given you all the details
                                  But they are miss behave with my father, it is not happing only with me so many customer is facing same problem, i m your regular customer and i have fully faith to indian oil.
                                  I would request you please take some action regarding this matter
                                  Looking forward for your valuable support on this.

                                  Thanks & regards,
                                  Md perwez
                                  Consumer id 17585
                                  Mobile: [protected]
                                  Hazaribagh jharkhand
                                  May 4, 2017
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 31, 2017
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                    V
                                    Varma Rajiv
                                    from Vadodara, Gujarat
                                    Mar 21, 2017
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat, 390013

                                    I am from Vadodara, ACME gas agency is my gas provider.
                                    last year in March'16, Acme's man came for routine check up of gas stove.
                                    since then, Twice every month I am receiving calls from gas agency to get routine check.
                                    They charged nearly Rs.3, 000/- for changing parts and pipe.
                                    Can you suggest me your TIME TABLE for routine check up..??
                                    OR
                                    I have to bow down to their demand.
                                    its frustrating.
                                    May 5, 2017
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 31, 2017
                                    Indian Oil Corporation [IOC] Customer Care's response
                                    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                      A
                                      Aruna Gohil
                                      from Pune, Maharashtra
                                      Mar 20, 2017
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                                      Annuity no 011m1101157155 master policy gscab/213907 trust code 0116214

                                      Address: Ahmedabad, Gujarat, 380051

                                      Dear Sir!

                                      Greetings!

                                      I wish to inform that this is not a complaint but need to that I have not received my Annuity amount for the year[protected] and 2016 and 2017. Last I received was Rs.2777.00 for 2015 can you please look into this and email me. I have shifted to Ahmadabad in 2013 and have updated my change of address details and presume this should not be the reason as my 2015 annuity was marked at my new...
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