Indian Oil Corporation [IOC] Complaints & Reviews

I am a holder of connection by consumer no. CX7640847, our distributor is
Saheed Girish Indane Gas, Pithoragarh. My name in the connection card is VASUDEVA RAO RUNKANA in place of VASUVEVA RAM. I contacted the distributor regarding the correction in name. He said that they can't be changed in my connection. I request you to
correct my name as mentioned above and direct the distributor to make the
changes. I attach Aadhaar card for your perusal.
Thank you very much.

Hi, I am Indane LPG gas customer, live in Madhyamgram, 24 parganas. Our gas delivery boy Ratan takes extra money after delivery from every one in our area since so many years. Where in other parts of Bengal like Durgapur delivery boy does not take extra money even delivery to first floor by stairs. Another thing cylinder condition is not good often, which could be dangerous cause of accidents . Please check these matter carefully for transparent good society. Thanks

The mahadev gas agency jamnagar is charging over and above the bill amount. They are also misbehaving with my mother when she denies to pay this amount. When asked why they are charging this much they say this is transportation charges. Each and every time we have to pay 20-30 rs extra. Other wise they are misbehaving and says that they will not give cylinder. Please do the needful.

सर,
मेरा consumer id 172889 है। मेरा A/c आधार कार्ड से लिक होने के बावजूद भी सब्सिडी प्राप्त नही हो रहा है।
Customers care मे फोन करने पर भी कोई जबाब नही दिया जाता है।
अतः आपसे नम्र निवेदन है कि मेरा सब्सिडी प्रदान करने की कृपा करे ।

ग्राहक
अविनाश कुमार गौरव
ग्राहक सं.- 172889
एजेंसी- पुलिस लाईन सिद्धार्थनगर, उ. प्र.
मो. न. [protected]

Dear sir,
I am a user of indane gas. I clicked wrongly on give up subsidy. Now i want to deactivate my give up subsidy. Please help me. My lpg details are given below:
LPG ID[protected]
Consumer number-28312
Distributor-Bal gas service
City-Tarn Taran, Punjab
My contact details are given below:
[protected]@gmail.com
Mobile-[protected]

Just last week i used my bob visa card in a ioc petrol bunk to put diesel for rs. 1500/- for my car. I got the swiping machine bill for rs. 1500/-. When i came back to my home i received a sms from the bank telling that they have debited rs. 1542.75/- from my account. (Rs.1542.75 is debited to a/c...2174 on[protected]:21:30 (Clear bal rs. Xxxxxxx) at pos. Tollfree [protected] [protected] (6am-10pm) immediately i verified the bill i received from the petrol bunk to confirm the amount but it is given only for rs. 1500/-. So immediately i rushed to the petrol bunk to enquire about the extra rs. 42.75/- detected from my account. The bunk people said very firmly that the extra amount is detected by the bank as commission for using card. So immediately i went to bank to enquire about the matter. They told that the amount is detected by the bunk people and not even one rupee comes to bank. Twice i ran to both ends to find out the person who detected the amount and the reason for it but i did not get the truth. For using my card once to put diesel for just rs. 1500/- they have stolen my money rs. 42.75 without my knowledge and permission. Till today i do not know to whom the money has gone. I need my money back.

Name : ananta kumar chaudhuri
Consumer no. Is cx5573218
Distributor's name : gas & novelties, 176 g t road, serampore hooghly wb

Although i have submitted declaration that my annual income is less than 10 lakhs, subsidy amount are not being credited for the last 5-6 months. Please look into the matter and advise.

Ananta kumar chaudhuri
[protected]
[protected]@gmail.com

Sir I am Hemant Kr. Choudhary having Indane consumer no. 40825, on 17th of January 2017 i had received a cylinder @ 628Rs. having cash memo no. [protected] and booking no. 354826 but till today i didn't received my subsidy amount return in my bank account, pls look after this because distributor also not helping me and he doesn't cooperate to me also my mobile no is [protected] or 83613005.

My consumer lpg id no.[protected], d durai obc a/c no.[protected], ifsc code no. Orbc0100234, armenian branch, chennai - more than 6 month we are not received the subsidy amount not credited to my bank. I am verified to the bank details is correct. Your side is the mistake, please solve the problem immedieatly. I call curstomer care no servral times noboday respone my call. Waste of my time for calling you. Where shall i compliant against you, p m, c m, governer, or prisident.

I o c please respone my mail. My mail id is ([protected]@yahoo.Com)

LPG — Domestic gas usage for commercial purpose

Sir
I am residence of Ravindra Nagar, P.O.- Ravindra Sarani, Siliguri, Derjeeling, Pin.- 734006. I would lIke to inform you regarding the usage of domestic LPG for commercial purpose. Hotel names Kakir hotel, Proprietor name -Jhunu Das in Ravindra Nagar (Land mark- Ravindra Sarani P.O. more on Rabindranagar to ashigar main road), P.O.- Ravindra Sarani, Siliguri, Derjeeling, Pin.- 734006.
I request you to take action on this.
Thanks.

By oversight I had done the refill booking done on 03.03.17 .This need to be cancelled.
Details are as below

Consumer - L.Neelakantan
Address -670, 48 th street, sector 9, kk Nagar, Chennai 600078
mail id [protected]@gmail.com
contact no [protected]/ LL[protected]
Gas Agency - Dev Agency, 80 Ft Road, Saligramam, chennai 600093
Booking Ref - 476533

Dear sir,

i am a regular customer from raigarh and purchases petrol from raigarh petroleum centre jindal t.P. Nagar gorkha raigarh purchased under bill no 6916 lst[protected] hose id 02, on 01.03.2017 about 3.01 ltrs @73.05 per ltrs. But, mixing kerosene in petrol they are not supplying pure always giving mixing product. So, kindly arrange to look it and take strick action against your dealer.

Due to mixing my vehicle should be damage who will responsible.

So, further i am requesting you to kindly take action against your dealer as early as possible. Before taking action you should watch.

Thanking you,

yours faithfully

a valuable customer

I went to sree kodansarama service station and filled 2000 INR petrol by credit card.
I asked the person that you have citi bank machine he told yes, and I gave him citi bank credit card for payment, but he swaped the card from some other machine which occur a surcharge and VAT to me. if he swaped from citi machine i would have got 250/- INR. I lost 250Rs plus i had to pay surcharge and VAT unnecessarily. i request indian oil to give me my money back or give petrol of that total amount.
thanks

Gas cylinder cash memo [protected] dt 28.2.17 for Rs661 was generated against my booking No 80809216 by south Madras gas agency, Ch-28.They didn't deliver the cylinder on 28th and postponed by a day and regenerated the cashmemo and increase the rate to Rs 747 instead of Rs 661 ..Also sent a message at 5.21PM on 1.3.17 informing house locked, where as cylinder was delivered at 4.30 PM on 1.3.17.The entire thing is cooked up to extra charge for the cylinder.
This is totally condemn able and excess amount charged should be refunded.

Hi Team,
I have booked a domestic Gas at 22-Feb-2017 from Indane web site https://indane.co.in/consumer_reports.php. The confirmation number is 901032. I received a SMS at 27th-Feb-2017 that cash memo has generated and cash memo number is [protected] and amount is Rs.672.50. So, the distributor suppose to deliver the gas next day, 28th - Feb-2017. Unfortunately they did not deliver the gas and send a SMS at midnight, 28th-Feb-2017 that your door was closed we will try at next day. Next day we ask delivery boy why you did not deliver our gas because my parent always in home at 24X7 ? He replied distributor ask to every delivery boy "Stop work today we will deliverer next day". When he deliver the gas we see the amount is Rs. 758 which is not machining SMS value Rs 672, 5 !!

Now we understand why they didn't deliver the gas yesterday. Because yesterday gas price was 672.50 and today (1st March 2015) it is 758!

I have mention all information about my account details and distributor details please take necessary action of this malfunctioning otherwise they will take this undue advantage from our society.
LPG ID: 3 [protected] Consumer No.: 6770
Distributor Code: 242401 Distributor Name: DOMJUR INDANE

28.02.2017, during home delivery gas cylinder, it was found less weight gas cylinder, so I requested the delivery boy to confirm the weight of gas by weigh machine. According to him company did not provide any weigh machine to the delivery boy . As I did not accept gas cylinder and sent it back to the distributor . Details are as follows ...
Bill no. [protected]. Dt. 28/02/2017
Customer no. 21703

Yesterday i went to an indian oil petrol pump at nagawara, bengaluru.
i asked for full tank. although my bike(honda shine) fuel capacity is 11 ltrs, the reading shown there was 13.76 ltrs after full tank. i already had some 0.5lts in my fuel tank. Now either my honda shine claimed fuel capacity is wrong by 3ltrs.. or petrol dealer cheating. i seriously think petrol dealer cheated me. they are fraud people i think. i will never go to that station again in my life. I know, nobody from the company reads these complaints. i am preparing to to consumer court in a couple of days. i will not leave this issue here for sure.
with hope that at least some consumers may get benefited, i am writing this here.
attaching the receipt. please have a look.

Dear Concern

I have asked to fill my car tank full from sun filling station petrol pump suraj kund Indian Oil on 23rd feb 2017 but they filled diesel instead of petrol .My car broke down having no .DL3CAY3468
skoda superb.
From that day to till date everyday petrol pump manager is saying we will repair your car but i am not able to get it back.

I have so much suffered due to casual behavior of petrol pump that i have put the FIR 3 days back .Now i am going to fill a complaint against Indian oil and petrol pump for harassing me and such casual approach towards customer .
i request you to please take strict action and either repair my car from skoda superb authorized service centre or pay back my car value along with compensation of 7 days as daily i have come to petrol pump and asked about my car.


Thanks & Regd
Vickey
[protected]
[protected]@gmail.com

Sir,
Failed to book my lpg cylinder on line, i went to my distributor m/s dipanwita gas services, coochbihar, w. B. On enquery they told me that it might have transferred to other agency m/s madanmohan gas services, coochbehar.. On asking about the same the later agency revealed that they did not have any
Information regarding this.in this way i have been harrasing since 3 months. Last i had receive my cylinder on 16.9.2016. My consumer no is 1980 and name ashok kumar deb. Please redress the matter immediately.

My LPGID is[protected].
My consumer number is 04678. Registered mobile no. [protected]
My LPG Distributor is BINA INDANE / BENACHITY / DURGAPUR / WEST BENGAL.
I booked a cylinder refill on date 26.12.2016 by online payment through my SBI debit card. The booking number is [protected] dt. 26.12.2017. The payment was recorded successful and Rs. 616/- debited from my account.
Distributor delivered the cylinder on 06.01.2017.
But, on 12.01.2017, my distributor sent his delivery boy and claimed the amount of Rs. 616/- in cash for the above booking of cylinder. He urge that the online payment money has not credited in his bank account no. [protected] by IOCL. Hence the distributor forced me to pay the sum in cash.
After arguing for sometime, I failed to maintain my stamina due to fear of blocking of gas connection by the distributor and paid him the demanded money in cash of Rs. 616/- again.
Thus I have paid twice of money for a single cylinder. Recently I visited to the distributor for refund of the cash paid. But he is telling that the money is still not credited in his account by IOCL.
I am hopeless and too fear of any online payment.
Please guide me. What to do?