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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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5159
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Indian Oil Corporation [IOC] reviews & complaints page 211

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S
Sinoj Sasidharan
from Kollam, Kerala
Mar 31, 2017
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Address: Kollam, Kerala, 691005
Website: indane.co.in

My LPG ID is 3 [protected]I and Consumer No 1800. I am not getting my subsidy after the refilling done on 19.07.2016 [Order No [protected]]. My bank account details were already updated any I got the subsidy amount credited in my account, upto the filling done on 06.06.2006 [Order No [protected]]. I didnt choose for the "Give up Subsidy". But the Give up Subsidy status shows "Yes". How did that happen without my knowledge?
A complaint 2951760 has already been booked on DBTL dtd 02.03.2017, regarding the same. Kindly look into the matter and do the needful to get the refund of the subsidy into my bank account.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    vikas_27
    from Hyderabad, Andhra Pradesh
    Mar 31, 2017
    Resolved
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    Resolved

    Address: 500049
    Website: indane.co.in/consumer_reports.php

    Dear sir due to wrong click on"give up subsidy"it has been activated.please give me back subsidy and kindly deactivate "give up subsidy". My L.P.G. I.D.NO. .3 [protected] cons.no.- CX890953 SRI SAILA GAS SERVICE Miyapur Hyderabad gas agency code 125496 as soon as possible thanks.
    Have tried reaching customer care thru[protected]. But no body is answering.
    I need to update correct PAN details. Had updated wrong PAN number. After updating PAN details once, not allowing to change again.
    May 4, 2017
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Verified Support
    Mar 31, 2017
    Indian Oil Corporation [IOC] Customer Care's response
    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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      S
      Saifuddin Shaikh
      Mar 31, 2017
      Resolved
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      Resolved

      Address: 411048
      Website: www.iocl.com/download/terms-conditions-xtrapremium.pdf

      Indian Oil Corporation [IOC] — Tank up and take off promotion
      I got the call from the company on 13thMarch2017 stating that you have been shortlisted and took my details like phone number, address etc. They said their agent will contact me and meet me personally. Since then I don't have any updates. I cannot call back the number and no call from them.
      May 10, 2017
      Complaint marked as Resolved 
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Verified Support
      Mar 31, 2017
      Indian Oil Corporation [IOC] Customer Care's response
      Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
      Apr 07, 2017
      Updated by Saifuddin Shaikh
      I have registered the complaint on the IOC customer care website on 1st April but no response yet.
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        V
        Vaishali Vaghela
        from Surat, Gujarat
        Mar 30, 2017
        Resolved
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        Resolved

        Address: Vadodara, Gujarat, 390023

        I m going 30/03/2017 in morning 9.25 omkar petrol pump high tension road indian oil petrol station i refill fule of rs 200 but he refill only 50 ta fule. This is 2 no time & fule as well is not good he mixing in fule my vehicle not start after that. So i complain to close petrol pump. Cuz he mixing fule & cheating people's. This is not 1 st time every time happen. Before 9 month his pump close for 7 day due to mixing fule & not sale good quality fule. He is cheating again & again do necessary action.
        May 2, 2017
        Complaint marked as Resolved 
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Verified Support
        Mar 31, 2017
        Indian Oil Corporation [IOC] Customer Care's response
        Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
        Dear Sir,

        Pl cancel my give up of Gas subsidy on Indane Gas - consumer no- CX 17541705, MP Gas Agency code no- 199132.

        My name is Raghunath Vishnu Koli.

        My mistake i have press 0 no.

        Pl cancel it & start my gas subsidy.

        regards,

        Raghunath Koli
        [protected]
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          S
          sdvelekar
          from Nagpur, Maharashtra
          Mar 30, 2017
          Resolved
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          Address: 421003

          Few days ago I felt petrol from avm automobile which is stated at hira ghat shiv mandir that time I had been made fooled by your staff one staff offer me oil of 10 ₹ but I refused his offe and exactly that time another staff filled the petrolonly 50₹ I felt 200₹ petrol but when I see then they felt only50₹ petrol n made me fool so that time I cought them red hand please take suitable action against them

          Shashi
          [protected]
          May 4, 2017
          Complaint marked as Resolved 
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Verified Support
          Mar 31, 2017
          Indian Oil Corporation [IOC] Customer Care's response
          Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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            H
            Haque nazmul
            from Kolkata, West Bengal
            Mar 30, 2017
            Resolved
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            Resolved

            Address: Purnia, Bihar, 140589
            Website: [email protected]

            Sir My name is nizamul haque my complain Mara Gas cosation Popular Gas ma ha jo ki Mara jankari ka bina simal gas ma transferred kar Diya gays ha jab ma na apnap s o ko call kiya to us na call recived nahi kiya ishi numbar pa [protected] sir mera
            Kahana ya ha ki costomber kisi vi jankari apnap s o sa nahi laga to kis sa laga hama mera gas cosation popular gas ma hi lana ha hama jabab milna jahiya
            My number [protected] Purina bihar sir area officer apna kartan sahi sa nahi kar raha ha
            May 7, 2017
            Complaint marked as Resolved 
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Mar 30, 2017
            Updated by Haque nazmul
            Sir mera gas cosation popular gas distiputior ma hi lana ha jo area officer na mera jankari ka bina kiya ha
            Verified Support
            Mar 31, 2017
            Indian Oil Corporation [IOC] Customer Care's response
            We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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              P
              Purushottam2102
              from Pune, Maharashtra
              Mar 29, 2017
              Resolved
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              Address: Pune, Maharashtra, 412205

              Sar maine apne gas agency me jakar subsidy ke liye 8 din pahale request kiya hai par abhi tak request prosid nahi hua hai distributor firse request nahi le raha maine usko aera officer ka phone number manga vo kahta hai mere pass nahi hai maine online serach karke number liya par vo number koi receive hi nahi karta sar muzhe iske liye kay karna hoga plase bataye
              May 1, 2017
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Mar 29, 2017
              Updated by Purushottam2102
              Mere 10 cilender ka subsidy jama nahi hua hai plase help me
              Mar 29, 2017
              Updated by Purushottam2102
              Sar mera nam Purushottam Pandurang Salunke my consumer no. is CX20657622. & lpg id 3 [protected] By mistake replay to option "Give Up subsidy".accept my humble request and send my subsidy in my bank account please. my idbi bank account no. is [protected] IFSC CODE---IBKL0000603
              Name- Purushottam Pandurang Salunke
              Verified Support
              Mar 31, 2017
              Indian Oil Corporation [IOC] Customer Care's response
              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                S
                subhankarboi
                from Kolkata, West Bengal
                Mar 28, 2017
                Resolved
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                Address: Kolkata, West Bengal
                Website: North End Gas Center

                I am a customer of North End Gas Center having consumer number CX23984316. I booked a LPG cylinder on 27.03.2017 & the delivery boy came to deliver the same on 28.03.2017. The bill amount was 757.50 but he was charging 790.00 from me. I refused to pay any extra money. He started arguing with me. Atlast, he took the cylinder back. When I called and tried to complain about this incident to the dealer, no one picked up the call. I kept calling, but no use. So I am putting my grivance here. Hence, I request you to take necessary action against such kinds of persons so as to avoid repitition of such things in future.
                May 1, 2017
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Verified Support
                Mar 31, 2017
                Indian Oil Corporation [IOC] Customer Care's response
                We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                Bank link my Aadhar number but distributor not doing the process at their end.
                One year gone but I am helpless in this issue.
                My gas subsidy stop last one year. Please take the necessary action urgently & advise to me.
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                  T
                  Thecraze Maze
                  from Mumbai, Maharashtra
                  Mar 30, 2017
                  Resolved
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                  Address: Mumbai City, Maharashtra, 400007
                  Website: www.iocl.com

                  I got call from customer care and they have asked for my address, later they told me that my number is shortlisted for the prize from tank up n take off promotion and also they told me their agent will meet me. And its been over 3 weeks no updates, even i called to ioc customer care number [protected] a 1000 times but not connected that line rings only for few seconds and disconnects automatically. I have asked the question on Twitter as well @IndianOilcl twice but no reply. And the result has not yet updated on iocl.com too.

                  This is very unprofessional behavior and raises suspension around the competition.

                  Not sure who to speak to as doesn't look like anyone is available to help.

                  Regards
                  Lalit P Chavda
                  May 1, 2017
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 31, 2017
                  Indian Oil Corporation [IOC] Customer Care's response
                  Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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                    S
                    Sanjeevbhatnagarshrisai
                    Mar 28, 2017
                    Resolved
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                    Resolved

                    Address: 201102

                    Dear Sir/Madam,
                    I have a gas connection in the name of Sanjeev Swaroop Bhatnagar, Cust. No. 4466456 from Freedom Gas Services, Loni.

                    I have submitted all the required documents at the time of new connection and I had received the subsidy regularly at that time. But from last so many months it got broken. I inquired from Bank. There is no any issued from that side.

                    So I request you to please take action in this direction.

                    Thanks
                    May 7, 2017
                    Complaint marked as Resolved 
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 31, 2017
                    Indian Oil Corporation [IOC] Customer Care's response
                    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                      B
                      Bishnupriya Panda
                      from Kantabanji, Odisha
                      Mar 28, 2017
                      Resolved
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                      Resolved

                      Address: Rayagada, Odisha, 765001

                      Subject of Complaint: Deactivation of “Give it up” Subsidy option Company / Product Name: INDANE GAS State: ODISHA, City/District: RAYAGADA.
                      Sir / Madam,
                      This is to inform you that it was some unknown reason the “GIVE UP SUBSIDY" option for my LPG connection is activated.So, I request you kindly to deactivate this enrollment, my Consumer No. CX26355027.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVE UP SUBSIDY” option and credit my subsidy in my account as I don’t want to lose my subsidy & also it is very much need for me. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest.

                      There fore I request you to please deactivate for that I shall great full to you forever . Below are the Indane LPG Gas connection details:
                      Email: bishnupriyapanda.[protected]@gmail.com, mobile No...[protected]

                      LPG ID: [protected]
                      Consumer No.: CX26355027
                      Consumer Name: BISHNUPRIYA PANDA

                      Distributor Code: 112131
                      Distributor Name: M/S MAA MAJHIGOURI INDANE, RAYAGADA, ODISHA.
                      May 3, 2017
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Mar 28, 2017
                      Updated by Bishnupriya Panda
                      Dear sir due to some unknown reason "give up subsidy"of my consumer number has been activated.please give me back subsidy and kindly deactivate the "give up subsidy". My L.P.G. I.D.NO. .[protected]cons.no.-CX26355027 of M/S. MAA MAJHIGOURI INDANE, Rayagada Odisha as soon as possible thanks.
                      Verified Support
                      Mar 31, 2017
                      Indian Oil Corporation [IOC] Customer Care's response
                      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                        N
                        narayan .choudhury
                        from Bargarh, Odisha
                        Mar 28, 2017
                        Resolved
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                        Resolved

                        An LPG cylinder was delivered on 9/3/2017 to LPG GAS consumer no CX23725791 by Tripura state consumer coop Federation Ltd, agartala against cashmemo no.[protected].But the subsidy amount as admissible has not yet been credited to my SB account.This is certainly unusual.The distributor concerned was contacted to know about it but he failed to state any reason existing behind it.So the subsidy amount requires to be credited to my SB a/c no.[protected] or [protected] immediately.My LPG ID is[protected].
                        May 1, 2017
                        Complaint marked as Resolved 
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 31, 2017
                        Indian Oil Corporation [IOC] Customer Care's response
                        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                          V
                          vijay _11
                          from Delhi, Delhi
                          Mar 28, 2017
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
                          Website: www.consumercomplaints.in

                          By Mistake i have clicked the option online of more than 10 Lac against income declaration while it should be less than 10 Lac and unfortunately, i could not get the subsidy from Mar'2017 onwards.i had tried several time to contact to customer care at [protected] but no one receive the phone call. kindly look in to this & provide me the pending subsidy as well as continue/enable the subsidy on consumer no 36267.

                          Regards

                          Consumer No.: 36267
                          Consumer Name: VIJAY PANWAR S/O CHANDER SINGH
                          Aadhaar Number: xxxxxxxx4281
                          Distributor Code: 169359
                          Distributor Name: KASNA INDANE GAS SERVICE
                          H-81, 1st Cross St, Pocket H, Block H, Sector Alpha II, Greater Noida, Uttar Pradesh 201310
                          May 10, 2017
                          Complaint marked as Resolved 
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Mar 29, 2017
                          Updated by vijay _11
                          Expecting a fast response from IOC.

                          Regards
                          Mar 30, 2017
                          Updated by vijay _11
                          Thanks for the response.
                          As suggested by the IOC representative trough phone call, i went to the gas agency to submit the hard copy of income declaration form along with the the photo copy of pan card but the attendant of gas agency said me that there is no provision in the software to modified/activate the subsidy yet and not possible right now.Kindly do the needful and activate the gas subsidy asap.

                          Regards
                          Vijay Panwar
                          [protected]
                          Verified Support
                          Mar 31, 2017
                          Indian Oil Corporation [IOC] Customer Care's response
                          We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                          Apr 05, 2017
                          Updated by vijay _11
                          i have posted the details on www.indane.co.in and the service request no is 2998767 but not get any response yet.i had tried to call several time at [protected] but not get any response from here also. kindly look in to this and activate the subsidy at the earliest.

                          Regards
                          Vijay Panwar
                          mobile : [protected]
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                            C
                            chauhany26
                            from Jalandhar, Punjab
                            Mar 28, 2017
                            Resolved
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                            Resolved

                            Address: 147004

                            Good Morning Sir/Madam. Today i visited Saini Filling Station, Baran, Sirhind Road, PATIALA-147004 at 8:30AM and asked the salesman to fill Diesel of Rs. 230 in my Ford Figo PM 65 R 2875. The Pump meter shown the reading of Volume 3.87 Ltrs. But it was not reflecting in my car.My car was showing DTE 21 Kmtrs before filling the diesel. Surprising it was showing the same reading after filling the diesel of Rs.230. Initially i thought it will reflect at later stage. But after running another 19 kmtrs it shows reading 2 Kmtrs to DTE.

                            This means no (even 1ml) Diesel was not filled in my car. This happened 2nd time with me. In 2011 less diesel was filled in my car. At that time i complaint with manager and the problem was resolved.

                            Their phone nos are not available on the internet.
                            May 5, 2017
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 31, 2017
                            Indian Oil Corporation [IOC] Customer Care's response
                            Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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                              Vijayaraman
                              from Chennai, Tamil Nadu
                              Mar 28, 2017
                              Resolved
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                              Resolved

                              Address: 600043
                              Website: Consumer Complaints

                              I have not been receiving gas subsidy for the past 2 months. The last subsidy I received was on January 9, 2017 for an amount of Rs. 126.00. My consumer is CX11982596 LPG ID[protected]. Subsequent to this date I have purchased gas cylinders on16.02.2017 and 27.03.2017. My dealers name and address are as follows : Parthiban Indane Gas Agency, Distrubutor code No.247803, No.57, P.V.Vaithilingam Road, Old Pallavaram, Chennai 600117. Kindly arrange to credit the subsidy to my Savings Bank account No.[protected] with State Bank of India, Pallavaram Branch, Patanjali Plaza, 1st floor, Old Trunk Road, Pallavaram, Chennai 600043. IFSC code No. of the branch is SBIN0002248.

                              Thanking you in anticipation
                              May 5, 2017
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 31, 2017
                              Indian Oil Corporation [IOC] Customer Care's response
                              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                V
                                varaahan
                                from Coimbatore, Tamil Nadu
                                Mar 27, 2017
                                Resolved
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                                Resolved

                                Address: 600100

                                Sri amman agency, velachery main road, medavakkam, chennai 600100, a retail outlet for petrol refused to provide complaint book to register a complaint regarding delay in providing bill . the staff in the cabin talked in indecent and rough manner .they did not provide the complaint book till the end. this incident occurred on 27/03/2017 at about 4-20 pm . the bill was for 10 litres of petrol paid through my credit card .
                                May 10, 2017
                                Complaint marked as Resolved 
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 31, 2017
                                Indian Oil Corporation [IOC] Customer Care's response
                                We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                  G
                                  G t m
                                  from Surat, Gujarat
                                  Mar 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: 394210

                                  Dear sir this is gagan Mishra from surat

                                  I am having a Consumer No. 26507 with the SONU GAS Service, phone no
                                  [protected];72, 80 feet road, 1 padma Nagar society b/h Dena bank udhna navsari road surat-394210

                                  I booked for Gas cylinder on 17.03.2017with an assurance that the cylinder will
                                  be delivered within 5-7 working days. But the same has not been
                                  delivered till date.
                                  I have personally seen the delivery van distributing the same around
                                  the area.on 27.03.2017 The gas agency not dilevrd my cylinder.

                                  I have to borrow cylinder from my neighbor for use due to such delay.
                                  Pls take immidiate action.
                                  Thanking you

                                  Regards

                                  Gagan mishra
                                  May 10, 2017
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 31, 2017
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                    Jdeep Mann
                                    from Vadodara, Gujarat
                                    Mar 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat, 390010
                                    Website: [email protected]

                                    Today in morning, i was first customer at Petrol Pump, to refill Petrol of Rs.300/-, for that i had Rs.500/- note, i was said that will get after some time, i agreed to take my balance money of rs.200/- as i am regular customer of your Petrol pump, but when i went after 2 hrs, i was told that get money from the person who had refilled your petrol pump and that person was not present to lend my 200/- Rupees back, i argue that every are aware of this money, So why i had to wait for that person, if we come for surety and purity of Indian oil, But today i felt really bad that for 200/- Rs. i had lost my faith from Indian Oil Corp. Ltd.
                                    May 1, 2017
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 31, 2017
                                    Indian Oil Corporation [IOC] Customer Care's response
                                    Noted your grievance.To help us resolve the same, please post details on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 or call [protected].
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                                      A
                                      Ajjut ganguly
                                      from Tinsukia, Assam
                                      Mar 26, 2017
                                      Resolved
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                                      Address: Chirang, Assam, 783385
                                      Website: Indian oil

                                      Last month I have taken a new cylinder from bgr Township Co operative which was silled . But I have used only five days. Right now the weight is approximately 25kg when we sheak it fills water is their in the cylinder.
                                      Pls help me I have gone to the company concerned person they denied to exchange.
                                      Dulal mollick
                                      Bortalowa dhaligaon Assam 783385
                                      Mobile no [protected]
                                      May 4, 2017
                                      Complaint marked as Resolved 
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 31, 2017
                                      Indian Oil Corporation [IOC] Customer Care's response
                                      We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                                      My new LPG connection released on 02/03/2017 but joynagar indane service distributor said to my new lpg connection no released . Released no-[protected] dt[protected] at 11 am. sir kindly give my new connection and talk your distributor.
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                                        vipul sharma
                                        from Lachhmangarh Sikar, Rajasthan
                                        Mar 26, 2017
                                        Resolved
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                                        Address: 110092

                                        Dear team,

                                        I booked cylinder (Refill) on 15th march 2017. But still the cylinder is not delivered yet at my residence. The concerned person is hari om, who delivers the cylinder. He is befooling us that the cylinder "will" be delivered.

                                        The person (Santosh) assigned by hari om said to me that he had given my cylinder to someone else. This is unacceptable.

                                        I have made the payment online already.

                                        I can collect the cylinder on either saturday or sunday, anytime.in weekdays before 11 am.

                                        Hari om: [protected]
                                        Santosh: [protected]
                                        May 1, 2017
                                        Complaint marked as Resolved 
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 31, 2017
                                        Indian Oil Corporation [IOC] Customer Care's response
                                        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
                                        Dear sir,

                                        I harsha VARDHAN, has filled M&S in your dealer bunk in vempa himavaram. It was filled by a boy under the age of 16 . Please take necessary action . Else it will be escalated.

                                        Thanks
                                        Harsha
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