Indian Oil Corporation [IOC] Complaints & Reviews

To,
the customer care,
indane gas,
sub:correction for spelling mistake in my name.
Dear sir,
i sri.Suvankar Chatterjee, residing at Vill-Bainan Systitala, Po-Bainan, Ps-Bagnan, Dist- Howrah, west bengal, bearing a LPG connection fromBAGNAN GAS AGENCY Distributor Address: G T ROAD, KHADINAN BAGNAN HOWRAH Y West Bengal. Unfortunately at the time of computerization, spelling mistake in my name typed. So i request you to kindly correct my name spelling.
My details are given. My correct name is (SUVANKAR CHATTERJEE), my spelling mistake name: (SHUBHANKAR CHATTERJEE)lpg consumer no : 25447, lpg id :3 [protected], distributor name : BAGNAN GAS AGENCY Distributor Address: G T ROAD, KHADINAN BAGNAN HOWRAH Y West Bengal.
With kind regards,

yours faithfully
Suvankar Chatterjee
mobile no-[protected]

I am customer ID 6529 of Indian gas agency I.e. Shaheed Vijay gas agency Israna Panipat Haryana .
I received a message booking of my cylinder ID but I had not booked my cylinder, 2 ed message is received for delivered and last message is received for credit of subsidy amount.

I think that the above said agency is doing business for black marketing in the local mishthan bhandar and etc.

Please do the needful action for the same and informed me.

I shall wait for 10 days for your action.

After I shall fill a complaint to the ministry and PMO office.

From Virender Kumar
Customer ID 6529

Dear Sir,

Kindly take strictly action these type of Petrol pump dealers and staff who making people fool and harrased them to mixing diesel with water. Last weel i have filled diesel from sai filling staion, sahnewal, Ludhiana in Innova car of 48 litre, Later on my car pick is very low and i think that something is wrong then went to machenic at landran, then he check and said that there is mixing of diesel with water, i m very shocked to know and still suffering from the problem of my car engine

take strickt action against such type of dealers and management who are involve min this racket

Dear Concern,

I would like to inform you that we got CYLINDER in dated 14.02.2017 according my booking no 700489 and cash memo no- [protected]. But regulator is not fixing in cylinder properly.

My kitchen work is stopped due to Cylinder problem.

My customer ID is 54239 Pradeep Kumar.

Kindly look into on priority basis.

Regards
Pradeep Kumar
ID no 54239

I was getting subsidy on Indane gas till Jan.2016 vide consumer number CX 3605426, Distributor-Shanker Gas Agency, Picnic Spot Road, Lucknow.After that my subsidy was stopped without ass igning any reason.I made complaint with Indane Customer care at Kapoorthala, Lucknow submitting an application form along with copy of Adhar Card and copy of I/T return.I retired from Coal India Ltd.in April 2008 and drawing a pension of Rs.15, 335 only. I never opted for surrendering my subsidy while booking refill at mobile [protected] and my income never exceeded Rs.10 Lakhs per annum.I do not understand on what ground my subsidy was stopped.

I am consumer at indane gas and living in gurgaon. I booked cylinder few days back which got delivered on 20th feb 2017. After few minutes of delivery i found gas is leaking from cyliender, i registered the complaint for this issue on the same date at indane complaint centre online and got the srn number but no action from their side till time.

Complaint status remarks - pending with ioc.
Srn no - 2938863
Consumer no - 206243

From 20th feb, i am continuously trying to call at all telephone no shared on delivery slips/online complaint booking ivr but no response.

Very poor service and pathetic response.. Totally unprofessional.

Thanks,
Pardeep
[protected]

Please note that I am a indane gas consumer registered vide Consumer ID no[protected] as Sushil Chandra Jha under P K MUSIC STORES Godown 11/3. Deshbandhu Chittaranjan Das Road. BUDGE BUDGE DISTT.-SOUTH 24-PARGANAS ph no.[protected] Emergency Contact 1-1906, West Bengal.
I booked one refill order vide order no 304483 dated 9/2/2017 at 5.48pm, cash memo no generated online as [protected].Having gas cylinder not received from our distributor till date as on 24.2.2017, I enquired of the so-much delay, and was said that due to supply crisis, my refill order was cancelled.I was later asked to book the refill order again.Having curiosity to the delay episode, I called up HO of the IOC, and was informed that my gas order was supplied to me and fully paid.It means that instead of me, another consumer was supplied at overpriced rate. Is it justified if any of the distributors or its carriage worker does this type of nuisance and we get suffered.

Ref.900943
For indane cylinder

I online payment for book cylender rs.648.
When delevery time refund rs. Rs.31 mention in i recieved reciept.

But not give me this refund amount & another charged rs.15 delivery charge from my home.

I called maneger but not any responce for this.

When i recieved my refund?

Image attached with this.

I Have booked cylinder but not received it. and online it shows that it is delivered.
in my account it shows that i have booked my cylinder within 8 days of delivery.
The agency is missusing my account and not delivering the cylinder.
My details are:
Agency name: 154509/TARANG GAS SERVICE Consumer no:31945 Booking No.: [protected] and [protected] and [protected]. out of above 3 booking i got only [protected] booking delivered in my home.

Since the Government is asking to go cashless, I tried to pay online for LPG refill booking. I paid through internet banking. The amount has been debited from account but received an email stating that your transaction failed. Now I have to spend money to contact the customer care. This is the reason why people choose to pay cash instead of this painful cashless system (especially government sector services).

Team, this is to your notice that the gas agency us charging extra amount while delivering the gas cylinder, if we dont pay they take back the cylinder and write the status as door closed, this is happening from past 1yrs, i gave a complaint to the agency but there is no any response. I had gave on-line complaint no response from you. Please take action and do the needful.

Hi Everyone,

Even i faced a similar sort of issue with this petrol pump, i visited this petrol pump on 20-Feb-2016 & used my credit card for a transaction of INR500, everything went fine. After 2 days of it mid night of 22-feb-2017, I received one message from my bank stating my card has been used at this Taneja Service Station at Ghazipur Delhi, for a transaction of INR 500 whereas after 3 minutes of it i received another msg from my bank stating this transaction of INR 500 happened without an additional factor of authentication which is a mandate by RBI.However at that time i was sleeping at my home and this transaction never happened with my consent.

I called my bank, got the card blocked and raised a dispute against the same.

Thanks & Regards,

Amit Sharma
[protected]
Delhi

Dear sir
When i went to ioc petrol bunk tondiarpet near tondiarpet mtc depot for filling petrol my bike on 22febthree pump was there i went first no crowd waited for 3 mins no one responded even a petrol girl was on duty. I asked her to fill. She replied don't you have any sense? Why did u come here go to 2nd pump. I went to complaint manager he has not responded

My consumer no 6977208, name-munilakshmiyamma, it comes under vaishnudevi indane gas service bagalur southern region i had booked my refill 5/02/2017 still not yet get my refill i asking so many times every time they answering it will comes next week i had last recieved my refill on 15/12/2016 that get after 1 month i having only dbc pls will you in favour sa possible to get early and also i have recieve the refill from agency this time refill cost was 668 RS but they demanding 720 RS pls consider my problem every time they supply too delayed 20 days after booking refill cylinder .my mob no:[protected], [protected]@gmail.com pls may i wait your feedback through my email id thank you

Hi Sir,
Today (22/2/2016) I purchased petrol for Rs 500 in Indian Oil Petrol Bunk, located at Medavakkam Main Rd, Vanuvampet, Madipakkam, Chennai, Tamil Nadu 600091. When the meter read Rs 350, one other employee came near me and asked for card details and within seconds of diversion the meter read 500 and he closed it. Based on some complaints I believe its a cheap trick played by the employees by diverting them and manipulating the meter.
Unfortunately we can't take any physical evidence against such activities and hence no proof can be carried by us.But I am sure of this because after purchasing the petrol my fuel meter hardly crossed half a mark which should otherwise be 3/4th full.
Thus I would request to take strict action against them and have the devise inspect such that no other customer has to face the same.

I had booked lpg gas refilling request on 08/02/2017 booking no 573396 & cash memo no [protected] generated from M/S R K DISTRIBUTORS JAWAHAR CHOUK BHOPAL(M.P.) My consumer no is RK-29124
till today i have not received refilled lpg gas cylinder.on enquiry through mob-no-[protected] (voice call) it has been informed that cylinder has been delivered on 17/02/2017 at my residence
please look into the matter.

nishith ramakant taloker mob-[protected]

7

I haved booked a indane lpg gas cylinder on[protected] with a valid booking number but the cylinder has not been delievered till date. Customer care executive told me that your complaint will be resolved within 48 hours. When i called him again after the completion of 48 hours. Now he is saying that we calculate 48 hours based on working hours i. E. Total working hours:8 so total time taken to solve the complaint would be 8 x 6 =48 hours. Is this the case or he is lieing. Please help me asap.

Dear sir,
Today I hv visited, swarn filling station, Angina, BBSR to refill fuel in my bike through Sbi debt. Card, when I asked the service provider for payment n swipe my card, then he instructed one of my friend who is with me to take it from a distance place .as every Indian oil workers are present there.
When I ask that person why he didn't do himself or to tell any staff, he argued n insult me. Even I informed one of the staff member.

I asked his name (he replied Sisira) n i told him to report a complaint, but he taking it casually.
My question :- why you engaged these type of people like Gunda / mawali behavior type.
And why u didn't make self service system if you are incapable to serve.

Resolve my problem or else I could take the help of media n other scources.
Reach me @[protected](Pravas)

Sir,
I changed my gas distributor and joined Balagarh indane service on 15/12/2016. I resubmitted all my kyc documents including aadhaar card on the same day. Also I booked 2 cylinders on that day.
I didn't get any subsidy for those 2 cylinders. On enquiry the distributor told me that my aadhaar was seeded on 16/12/2016. That's why I didn't get the subsidy. I fail to understand why the customer would suffer because of delay on your part. Please provide me a proper explanation for this.
My consumer no. 25972737
Order no. [protected]

Sir/ mam I request you my IOC has card link on my account but my subsidy can't transfer in my account. My subsidy money transfer to other Account so I request you please check my account and my c.no is CX 12004759 . Sir I also went Bank but say said that it's note my fault say said go to IOC had office and complaint . Say said that your problem solved out on had office .. so I request you please my account check my account link on Aadhar no is[protected] it's my aadhar no please check where my subsidy transfer other aadhar...