Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir

With due respect i would like to convey my complain against the wrong transaction in the edc machine (Of citi bank) kept at your petrol pump, at bhambra service centre, nh 5, c. R. P. Square nayapalli, bhubaneswar - 751012.
I purchased the diesel from your this authorised petrol pump of rs. 2200/- on 27.03.17. To make the payment when i swiped my card in the edc machine, but it shown that the transaction declined, where as the money has debited from my both debit card an amount of rs. 2200/- from my andhra bank which belongs to me & rs. 2200/- from central bank of india which belongs to my mother.
As per the petrol pump person, they said that the amount will be credited to both the account within 7 days, but till date the money has not credited to both the account.
Expecting a quick & positive response from your end.

Swarup
[protected]@gmail.com
[protected]

On 26.03.2017 between 2 to 2.30pm we went to petrol pump vaishnavi service station, mysore - 4 asked to fill diesel for rs.1500. He was about to fill petrol instead so i went to close to the pump and told him to fill diesel and not petrol. He took the money even in the begining. When the meter showed rs.264; he stopped the pump saying power failure but a boy was filling a scooter from another pump. After 2 minuted without zeroing the meter he started filling till it showed rs.1240/-. He refused to put the rest. If he had zeroed the meter it would have been correct. But he did not zero. I am herewith sending a scaned copy of the bill in which it only says the amount and not the number of liters. I went to the office to report. The man sitting in the office refused to take complaint saying he was a visitor. I wanted to send the complaint immediately to the s. O. Or higher authority, but there was no name and address boards of the s. O / manager. Hence kindly accept the complaint and take necessary action at the earliest. By p. R. Mohandas, theni, tamilnadu

I am a consumer of Indane. My consumer no is 02723 and LPG ID is[protected]. My Distributors' name is "SHYAMSUNDAR ENTERPRISE", address is Municipal road, PO-Midnapore, District- Paschim Medinipur, West Bengal, Pin Code- 721101. I have been getting subsidy since long, unfortunately the subsidy amount was not credited in my related bank account for February and March 2017.Details is as below.
Bank account no. [protected]
Bank name- Central Bank Of India
Branch- Midnapore
IFSC Code- CBIN0281307
LPG Bill Details-
Bill no. [protected] dated 18.02.2017
[protected] dated 23.03.2017
Please look into this and credit my bank a/c as early as possible

Respected sir,

I am ramesh kumar singh from shahanshahapur varanasi district and pin code is 221305. I am registered through beni pur gas services benipur varanasi. There are two issues-
1-i have booked our cylinder dated on 30/3/2017 in march month and its delivered dated on 2/4/2017. Its says the cylinder is april months and march months your cylinder has lapsed. But i need march months cylinder. Plz tell me immediately.
2-the receipt price is rs786.50and to collect price rs.820. Rs.33.50 extra for delivery charges. Plz tell me the status. I have the video that discussed about both queries.

Therefore sir, plz take action and clarify both above issues within a week.

Thanks & regard's

Ramesh kumar singh

Shahanshahapur
Varanasi m. No.&[protected] & [protected]

Dear sir,
i am a professor in physiology at Hooghly Mohsin College, Govt of West Bengal and a bonafide customer of indane domestic gas consumer since decades. My mother is 85 years old with brain tumor. I am suffering from acute diabetes since 20 years and depend on insulin injection twice. Presently our family is terribly suffering from a malpractice of our gas supplier's labourers who belong to m/s Aroop Enterprises, 138 G T Road (S) Shree Apartment shop no 14 Howrah 711102. This crime was continued since last 6 months or so. Finding no other option I am compelled to lodge complaint to your concern.
Regularly even after issuing cash memo generation, intentionally cylinder being supplied 15 to 20 days later at a regular basis. Even when i personally requested them to supply cylinder with respect to cash memo generated, these officials behaved objectionably with ill words, as if we are beggars with sheer humiliation.
Presently cash memo no [protected] generated for booking no 325484, against my booking ( my consumer no 20378 and sv no -790790) sms ensured me that it will be delivered shortly and this sms came in my mobile on 25th February 2017. Till date nothing supplied. When went to the distributors office their ill behavior continued as usual.
Supply of cylinder is delayed intentionally and we are suffering. Please pardon me for giving you trouble. If possible please do something.

With regards
Dr subrata ghosh
81 Ramkrishnapur Lane Sibpur Howrah 711102
indane con no 20378
[protected], [protected]@gmail.Com

I wants to say that I have connection no:-25885 Name of Sujata Benerjee I booked a cylinder on 28/3/2017 but I got the cylinder on 1 April 2017 and got to know from the cash memo no.[protected] dt.01.04.2017 that this cylinder is for the financial year[protected] .But I wants to say that I booked under[protected] as he just took 11 cylinders in that yea. please look into matter & do needful

Thanking you
Moblie : [protected]

I had visited Iocl bunk at Ambattur SHREE SAKTHI AGENCIES. I asked them to fill diesel for my car Swift Dzire. When I asked them to fill the tank full. The staff when I was checking the tank he stopped saying he have rounded off to 2500 rs. I insisted him to fill the tank and it was full with another 20rs. I insisted him for bill but he said only manual bill is possible. Then I got the bill and left. Later when I checked the bill he had mentioned 42.81ltrs in the bill. It was shocking to see that as the total capacity of the tank is only 40 ltrs. I understand that they have done something when I was checking the tank as the person 's other hand was near the reading. In this connection I request you to investigate and take some severe action against this bunk.

Dear Sir

My Consumer No is [protected] . On 31st March 2017 i did one cylinder refill booking through indane website .It showed below msg:

Indane Distributor: GOLDEN GAS SERVICE

Your payment transaction reference 915734 dated[protected] is successfully received, however your booking has failed due to some technical reason, you are requested to book again from Order/Track your Refill. Your payment amount will be adjusted in the future bookings executed from website.


Now when i try next booking through Website of indane gas cylinder refill, it says invalid access .

My money is stuck, neither i can book new cylinder to adjust the previous faulty booking nor i can get the refund of previous payment done without a refill .

Registered complaint at Indane tollfree [protected], complaint number is
2995754, but in vain .

Do not know how to recover my money .

Best Regards

Deepak

Mobile :[protected]

At super auto centre (Iocl), sriniwaspuri, delhi, one scooty person has taken 4.29 ltrs petrol but hardly get 3 ltrs dated mar 31, 2017 at 7.29 pm. On getting doubt they have cross checked and withdrawn all petrol in bottle as in image attached and found the huge discrepancy. Have complained with sriniwaspuri police, pls send ur investigation team and provide a permanent solution for life long. We people are cheated by such dealers on daily basis, pls take severe action against them and set an example in order to make a believe in your system by the people.

Lpg indane gas subsidy yet not received my account
Dear sir,
This is to inform you that i have not received lpc subsidy for the gas cylinder supplied to me on 04/03/2017 by m/s deep ganga, shopping complex, ashiana nagar, patna - 800 025. My consumer no is 6149. I, therefore, request you to kindly send subsidy in my account as soon as possible

Thanking you,
With regards

Naresh kumar sinha,
Consumer no. 6149,
Phone no. [protected],
2/36, sbi colony no. 2,
Patna - 800014.

Yesterday I went to Bharat service centre located Solapur road Pune to fill 10 liter petrol in my bike Honda unicorn which having tank capacity of 13 L. Motorcycle already had 2liter petrol.
After filled 10 L petrol, observed that it is not even filled half of tank. I immediately shown to pump manager & request to recheck & confirm.Instead of that all petrol attendees started shouting at me & threatened not to escalate.
Request to interven & justice to me.
Bill no.4852 dated 31march 17.

My LPG ID is 3 [protected]I and Consumer No 1800. I am not getting my subsidy after the refilling done on 19.07.2016 [Order No [protected]]. My bank account details were already updated any I got the subsidy amount credited in my account, upto the filling done on 06.06.2006 [Order No [protected]]. I didnt choose for the "Give up Subsidy". But the Give up Subsidy status shows "Yes". How did that happen without my knowledge?
A complaint 2951760 has already been booked on DBTL dtd 02.03.2017, regarding the same. Kindly look into the matter and do the needful to get the refund of the subsidy into my bank account.

Dear sir due to wrong click on"give up subsidy"it has been activated.please give me back subsidy and kindly deactivate "give up subsidy". My L.P.G. I.D.NO. .3 [protected] cons.no.- CX890953 SRI SAILA GAS SERVICE Miyapur Hyderabad gas agency code 125496 as soon as possible thanks.
Have tried reaching customer care thru[protected]. But no body is answering.
I need to update correct PAN details. Had updated wrong PAN number. After updating PAN details once, not allowing to change again.

Indian Oil Corporation [IOC] — Tank up and take off promotion
I got the call from the company on 13thMarch2017 stating that you have been shortlisted and took my details like phone number, address etc. They said their agent will contact me and meet me personally. Since then I don't have any updates. I cannot call back the number and no call from them.

I m going 30/03/2017 in morning 9.25 omkar petrol pump high tension road indian oil petrol station i refill fule of rs 200 but he refill only 50 ta fule. This is 2 no time & fule as well is not good he mixing in fule my vehicle not start after that. So i complain to close petrol pump. Cuz he mixing fule & cheating people's. This is not 1 st time every time happen. Before 9 month his pump close for 7 day due to mixing fule & not sale good quality fule. He is cheating again & again do necessary action.

Few days ago I felt petrol from avm automobile which is stated at hira ghat shiv mandir that time I had been made fooled by your staff one staff offer me oil of 10 ₹ but I refused his offe and exactly that time another staff filled the petrolonly 50₹ I felt 200₹ petrol but when I see then they felt only50₹ petrol n made me fool so that time I cought them red hand please take suitable action against them

Shashi
[protected]

Sir My name is nizamul haque my complain Mara Gas cosation Popular Gas ma ha jo ki Mara jankari ka bina simal gas ma transferred kar Diya gays ha jab ma na apnap s o ko call kiya to us na call recived nahi kiya ishi numbar pa [protected] sir mera
Kahana ya ha ki costomber kisi vi jankari apnap s o sa nahi laga to kis sa laga hama mera gas cosation popular gas ma hi lana ha hama jabab milna jahiya
My number [protected] Purina bihar sir area officer apna kartan sahi sa nahi kar raha ha

Sar maine apne gas agency me jakar subsidy ke liye 8 din pahale request kiya hai par abhi tak request prosid nahi hua hai distributor firse request nahi le raha maine usko aera officer ka phone number manga vo kahta hai mere pass nahi hai maine online serach karke number liya par vo number koi receive hi nahi karta sar muzhe iske liye kay karna hoga plase bataye

I am a customer of North End Gas Center having consumer number CX23984316. I booked a LPG cylinder on 27.03.2017 & the delivery boy came to deliver the same on 28.03.2017. The bill amount was 757.50 but he was charging 790.00 from me. I refused to pay any extra money. He started arguing with me. Atlast, he took the cylinder back. When I called and tried to complain about this incident to the dealer, no one picked up the call. I kept calling, but no use. So I am putting my grivance here. Hence, I request you to take necessary action against such kinds of persons so as to avoid repitition of such things in future.

I got call from customer care and they have asked for my address, later they told me that my number is shortlisted for the prize from tank up n take off promotion and also they told me their agent will meet me. And its been over 3 weeks no updates, even i called to ioc customer care number [protected] a 1000 times but not connected that line rings only for few seconds and disconnects automatically. I have asked the question on Twitter as well @IndianOilcl twice but no reply. And the result has not yet updated on iocl.com too.

This is very unprofessional behavior and raises suspension around the competition.

Not sure who to speak to as doesn't look like anyone is available to help.

Regards
Lalit P Chavda