Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
I am Sanjeev Kumar a consumer of IOCL. I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request.
CONSUMER NAME- Sanjeev Kumar, My LPG Id[protected]
CONSUMER NO- 10651, Contact No.- [protected], Email- [protected]@gmail.com Connection type- Domestic,
Distributer Name- Pooja Gas Service, Indane Gas Agency, Adarsh shopping Complex, Shop-25-26, Near Railway Crossing Kurali.

I am very much depressed with Mahashakti Enterprises - Indian oil petrol pump in Jayanagar near Madhavan Park - Bengaluru.

Hi,

My car was in reserve and thought of filling petrol for Rs.500 then arrived at Mahashakti Enterprises to fill the petrol as it was nearest brach for me. I asked the sales person to fill Petrol for Rs. 500 once he is done I made the payment with my card but once I switched on my car engine the Fuel indicator was still showing in reserve. Then I claimed my doubt with one of the sales person who was collecting cash and he mentioned that sometimes it will not show but once you restart the engine it should show. In my case it was not showing at all even after couple of hours. After couple of hours again I approached the Mahashakti Enterprises to enquire on this and they claimed/promised that even the fuel Indicator is not showing properly I should be able to drive my car upto the worth of Rs. 500 depending upon my Car Mileage and they asked me to make a note of the current kms showing in my car meter. I made the note of the same which was 4417 kms and for Rs. 500 @ Rs 73/liter they filled 6.849 liters and I am getting avg Mileage of 18 kms/liter. Hence for 6.849 liters I should get 123 kms, which comes to 4417+123= 4540kms, which means I should be able to drive my car upto 4540 kms atleast. In case if the petrol gets over then this enterprise has cheated me for Rs.500. My concern is not my Rs.500 but they might do this cheating with many of the individuals which is not fair at all.
I will surely post again on this whether I was able to drive upto 4540 kms, if I am not able to drive till the mentioned kms serious action should be taken against Mahashakti Enterprises.

Fuel station name with address

"ganga petro,
Sector 10 dwarka, dwarka, new delhi, delhi 110075"

Today morning, i reach at this fuel station and ordered for petrol, fuel station worker start to dropped fuel in my bike over five min. Wait, he stopped nozzle by himself before reaching on ordered amount when i object why stopped before he said nozzle touched to fuel that why it stopped automatic. I said tank is empty how it possible, i said call to your manager and after he talked in rude manner you are doing cheat with me and behaving like that he start to filling again by remaining amount, in between somebody (May be manager) came from their side and told me machine get slow at time of ending after that i explained what happened and what his worker did. Over this talked no action taken against of their staff by fuel station manager.
Even which time reflects on bill that was wrong this happened in between 08:10 am to 08:20 am. I don't know how bill print of ordered amount if machine stopped before reaching on ordered amount.
I am sure, there is going wrong.

Below link show you location of fuel station

https://www.google.co.in/maps/place/Ganga+Petro/@28.5798462, 77.0550667, 235m/data=! 3m1! 1e3! 4m12! 1m6! 3m5! 1s0x390d1ae21b11bac3:0x79d396f8e5cf3aad! 2swelcome+hotel+dwarka! 8m2! 3d28.57869! 4d77.0556! 3m4! 1s0x0:0x4e2821af96e4e869! 8m2! 3d28.5792004! 4d77.0553314? Hl=en

Regards,
Amit,
This my cell no. [protected] if indian oil interest to resolve issue.

Dear sir
During petrol fueling to my car at gadag near hulikote some strange person came and hitted my vehicle.
When i caught that person Then your petrol pump staff allowed him to escape and later telling me what ever u want to do it including petrol pump manager.
Due to which my car back mud guard is broken. now i am planning to lodgefir.
Kindly guide us in this regard.
I taken photographs of stranger, petrol pump manager and fuel filling persons too.
I think its better to lodge a complaint before lodging a complaint in the hall of court.
Thanking you
I hope u full fill my requirements

Suresha b a

Dear SIr/Madam,

Refer to the website https://spandan.indianoil.co.in and Feedback No. 3014453 query raised as below.,

Recently I have changed Indane gas delivery distributor from Urvashi enterprise to Sringeri enterprise (103838) gurgaon and I have received a SV and confirmation SMS also regarding distributor transferred since the sringeri enterprise is almost 6km away from my residence.

On 6th April 2017 I have booked cylinder through IVRS system (booking no is 906609) and today 14th April 2017 when I called the distributor they denied to deliver the cylinder at my registered door stop.

Kindly help if they are not willing to deliver to my address then why they have accept my distributor transfer request.

And also let me know how to cancel the booking no. 906609 so that I can raise request once again for distributor transfer.

Your early response is solicited.

I booked a gas cylinder with IOC Durgapur on 29.03.17 but today I got the message that my booking is being canceled. I am a resident of Purulia, West Bengal and a customer of Purulia Indane, under the jurisdiction of IOC, Durgapur. My consumer Id is 10224 . I am at loss to understand the reason behind the cancelation of the booked gas. Kindly help me out.

Someone is fradulantely booking refill gas cylinders under my connection.
I first got SMS on my registered mobile number on 1Apr 2017 for refill con no25248 register with ref353387.again on 15 Apr 2017 another cylinder has been booked under my connection with register with ref 367150. I have not booked any cylinder and have they been delivered to me. Someone is fradulently booking cylinders under my connection. I am getting SMS on the nam IK_INDANE. PLEASE CHECK AND VERFY .
Do immediate action to get punish the culprit soon.

LPG ID: 3 [protected]
Consumer No.: 25248
Consumer Name: SANJOY SINHA
Aadhaar Number: xxxxxxxx9760
Distributor Code: 140447
Distributor Name: P K MUSIC STORES

Pls help...my Mobile no.[protected]

Hi,

Erring indial oil dealer - swagath petroleum, main road paral - mahe operating with tin no. [protected].

Greetings! Reference is made to the refusal on part of the indian oil dealer refusing to accept digital payment (Payment by card). I would like to introduce myself as prasad a resident of bangalore and share my experience encountered during my vacation to kerala (14th - 16th april 17).

While the prime minister together with the petroleum/oil minister are pushing the nation ahead and doing all it takes to transform nation into a less-cash society; i was forced to encounter a rude shock by the described fuel station which refused any form of digital payment and insisted on cash only mode.

Considering the fact that digital payments are welcomed in most part of the country and i did not hold enough liquid cash to pay the fuel station, i attempted the dealer to make him realise the fact that petrol pumps can be a major ally in government's effort to push the country towards a less-cash economy by adopting digital wallets, cards etc., and contribute to push the government's digital agenda while offering convenience to customers, also my attempts to familarise the dealer on the fact that dealers would not have be bear any charges on digital payments yielded no positive results.

Shocked by the dealer's behavious who not only blatantly refused digital payment and also claimed that law of land does not hold good in kerala, i was left with no option but to hire an auto rickshaw (After pawning my car with the key to dealer) and take a ride around the town of thalassery in search of atm's with cash to dispense.

I believe there can be no magical ways to streamline on such erring dealers and hence i am penning my distraught compalaint demanding an action on the erring dealer. I am confident that "squeaky wheel gets the grease" and hence seek to draw your attention on the squeaky noise.

Thanking you in anticipation.

Regards
Prasad babu n v

Sir my name is jagat balhab panigrahi my consumer number is 4655.before one year i am suffering from the service by the distributor at the time of delivery.when i book a cylinder after one month or above they deliver gas cylinder .some time they return back the cylinder without informing me.they charge home delivery ammount but dont deliver in my adress.plz find out the issue of my complaint and kindly resolve it..

Dear Sir/Madam,
Termination Boucher no [protected], on dated 25th Oct 2013
From:-
Tata Chem Consumer Co.So.Ltd Tata Chemicals Ltd Babrala 242021.
To :-
Reliance Gas Service Kothi Yar Mohd Khan civil line Moradabad.

Reason for delay :- Voucher issue in manual receiver say he will enter after discuss with field officer Mr. Anurag Mobile no [protected], but until now could not get connection.
Please arrange to transfer LPG connection.

regards
Bharat

Sir,

I get filled the diesel in my duster car immediately after it shows reserve yellow sign with in 8-10 km of driving with this sign and go for full tank. This is my practice for the last the last three years. Every time the quantity upto the automatic indicator of full tank comes in between 45-46 KM. This time also I got filled diesel within 8 KM of diesel in my duster after it showed reserve yellow sign from M/s United Enginners Service Station, Kalkajee-Nehru Place, New Delhi on 14.04.2016 at about 6.55 AM. The diesel filled this time was 50.26 ltr. The payment of Rs. 2, 800/- was made by me through citi Bank card at 6.57 AM. I am very much doubtful about the measurement at station and I am of the opinion that it has been tempered with. I through this site lodging my complaint and wish an investigation may be made.

Navin Thakkar
Mob: [protected]
L 374 Sarita Vihar
New Delhi -110076
[protected]@gmail.com

Cons. No.48063 booked on 29 03 2017 yet to be delivered. In earlier cases the dealer has in many occasions has failed complying statutory instruments of the company. For the last 5days I am in touch, but inspite of delivery assurance every day, there is no response as yet. Kindly transfer my consumer no to your nearest dealer at Jagamara, Bhubaneswar, Khordha that is nearer to my residence . I am a Senior Citizen. Kindly look and provide the benefits of convenience.
Sushil Kumar Mishra.

शक्ति पेट्रोलियम के कारीगरों ने पांच रुपये के लिये मुझ पर जान लेवा हमला किया और मुझे लाठी डंडो से दो लोगो ने मुझे पकडकर पीटा जनता ने मुझे मार खाते देख मुझे उनके हाथों से बचाया ओर मुझे घर जाने के लिए कहा अतः आपसे निवेदन है कि इस पम्प पर तुरन्त संज्ञान ले उचित कार्यवाही करें अन्यथा मै पुलिस कमिश्नर से मिलकर इनलोगो पर मुकदमा दर्ज करवा इन्हें सजा दिलाने ओर ऐसे पैट्रोल पम्पो को हमेशा के लिए बंद करने की मांग सूरत कलेक्टर से अवश्य करूँगा।।
सुमित सिंह
[protected]

(Date:On[protected]:41 pm.)After Filling of fuel for Rs. 500/- I had reached at home by traveling 8 km.then found that the outer lid of petrol tank was in opened position and inner lid had been lost. This was due to the Pump man forgot to close the cover after fuel filling.Due to this negligence, I had lost some fuel by vapourisation and Rs.830/-as the cost of a new lid.I searched the entire way I had traveled, but no result.
I request to refund cost of lid and fuel.

Submitted kyc on 27/9/2016 for sudden closure of connection met regional office ranchi on 10/4/2017 with application and documents. Received a copy of document activated and updated. On 12/4/2017 again submitted kyc to dealer. Uptill date no activation.
Name bijoy kumar mishra
Consumer no 15299
Aadhaar no[protected]
Dealer lohardaga gas agency lohardaga, jharkhand

Dear sir -

I have participated the xtrapremium “tank up & take off” offer 2016 and i have received a call from indian oil executive +91 -[protected] on[protected] that i have won the contest and she asked me my details like name, number and address. Even she confirmed me that the entry which i submitted on[protected] got the award.
But now almost a month none from indian oil corporation contacted me. My request please look into this and update me the same.

With regards,
Sujit
Phone no : +91 [protected]

Address :
Sujit mondal

Rishi ecoview, jatragachi, newtown, near eco park gate 1
Kolkata - 700157, w. B.

I booked an Indane gas cylinder on 12th April and got the booking confirmation through SMS. Next day, I got an SMS that your cylinder has been delivered. I thought it might be on way and made sure that someone is at home to get the delivery. The cylinder was not received on the day i.e. 13th April. On 14th April, I rang up the gas agency who showed their astonishment in the matter and promised to look into it. After about one hour, the delivery man came and gave the cylinder. He asked for a payment of Rs 752. I demanded cashmemo which he did not have. He went back and never returned thereafter. It is over two hours and he has not come yo collect payment. It looks he has sold my cylinder yesterday to someone else yesterday and the cylinder which he has given me is from the pilfered gas for which he has no account. I am still waiting for him to give the cashmemo and collect the payment.

B.K.Arora
[protected]
#3, GH-38, Sector-5, MDC, Panchkula
Consumer no.14337
Gas agency: Panchkula Gas Service

I am indane gas company' s costumer having consumer i'd. [protected] from garia kolkata west bengal. Yesterday my regulator got faulty and its leaking gas.

Therefore i want you to please suggest me what to do. As far as i know it's company's duty to change regulator free of cost.

Please let me know. As quick as possible

Kindly resolve the problem

I came to know that the gas subsidy is being not deposited into my bank account, which I came to know in march 2017 when I visited the bank to get my bank passbook update.I am sure that I never gave up the subsidy recently as there is no question arise regarding this in the circumstances when I am retired from service on 31march, 2016, and I got only Rs.2242/ month pension from e p f.Kindly restore subsidy with immediate effect.

Sir / Madam,
This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No. CX26386818.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I am waiting for your sympathetic consideration at the earliest. Email: jha.[protected]@gmail.com Mobile: [protected]

LPG ID: 3 [protected]
Consumer No.: CX26386818
Consumer Name: SANJEEV KUMAR JHA

Distributor Code: 291208
Distributor Name: RADHEY INDANE SEWA