Indian Oil Corporation [IOC] Complaints & Reviews

Hello,

I tried paying for refill cylinder using internet banking. From the bank side, transaction was processed successfully, debiting my bank account. However, the Indane website reflected 'transaction failure' error.

I contacted the Indane customer service people, who asked me to contact distributor for this, and vaguely saying that it would be adjusted in your next order, which i completely fail to understand, how!

Please provide assistance.

[protected]@gmail.com

Dear Sir, the new gas agency in Kestopur which has opened recently is blocking the main canal road of Kestopur and loading and uploading gas cylinders in their van. My question is how they got the permission to open a gas agency without a proper storage place or godown ? Don't you verify that these gas agencies really having any godown or not before giving permission. I request you to please look into this matter and stop this menace.

I had applied for a new gas connection Indane on 1/4/2017 double cylinder. I had paid my entire Dues instantly. I had given Saturday and Sunday my favourable day of delivery. For that the gas agency had filled up a form charging extra amount for delivery of my cylinder. In spite of that the cylinder is not yet been delivered to me.
Is it compulsory once you want to take a new connection u r bound to purchase a gas stove form that agency.For which the gas agency are charging a reasonable amount.Is there any mandatory rule? Otherwise they are not giving us the connection.
Gas agency: jibon Jyoti Dakshipan Gariahat 2
Consumer No.[protected].
Arundhuti
[protected]

Respected Sir/ Madam,
our indane customer id is cx3475671, which is tn the name of Chhanda kar, resident of 39A, narkeldanga Main Road. Kolkata 700054, we have booked for a new gas on 30/03/2017 (booking ref no 741602) and the message showed in the registered mobile no is the cylinder was delivered on 04/04/2017 with cash memo no [protected], but the fact is that we did not receive the cylinder yet. we called our distributer (Auroshikha) on 7th of april and they told the same must be delivered in the same day, but after that we are just waiting for receive the cylinder for the last two days.
So our humble request to you that please solve the matter and please let me know about the progress.

thanks and regards
chhanda kar.
registered mobile no [protected].
alt mob no [protected]
Adhar card no[protected]

I have registered on line mechanic services.Since from 20 days no one has turned up. So I called service mechanic from iocl got it repaired. I paid 900 Rs. For repair I have neither received any bill from the mechanic.I hope he charged me more for changing the burners 3nos. Each cost Rs.300.In the market it cost is hardly Rs 100/each. I have been cheated by mechanic.

Indane — deactivate my giveup subsidy reqest

Dear sir due to wrong click on"give up subsidy"it has been activated. Please give me back subsidy and kindly deactivate. My l. P. G. I. D. No.. Lpg id 3 [protected] consumer number: 13550 indane distributor: doiwala gas service (156437) dehradun, uttarakhand. We have not received my subsidy last 6 months.
So i request you to please cancel my giveup subsidy request. I need my subsidy. Please give my subsidy last 6 months as soon as possible. Please do the needful.

Email: [protected]@rediffmail.com

Name : debajit banerjee
Consumer number: cx103543
Indane distributor: k k indane enterprises
Indane refill request lpg id[protected]

1) refilled gas cylinder not getting in time!!
Request reference number is 928070/[protected]/751.00 - paid.
Got sms for cashmemo generation 3-4 times...!!!
Cashmemo [protected]/[protected]/[protected] generated 22-mar/25-mar/03-apr.
Today is 06-apr - refilled gas cylinder yet to be delivered.

2) indane distributor: k k indane enterprises
No phone #, no email-id working to connect with distributor!!
Even indane lpg connection should have an email-id!!

3) delivery boy asking 30rs everytime!!

4) indane compliant page is not working!!
https://spandan.indianoil.co.in/DBTLGrievance/ComplaintRegistrationServletOther - after submitting, it is showing a blank page!!

My name is s. Vanaja my bank account no [protected] taminadu mercantile bank ltd perambur branch chennai 600011 ifsc tmbl0000157
My adhaar no[protected] which was linked to said my bank account it will inactive from[protected] my lpg id[protected] consumer no 42685 indane distributor code 117465 guruvayurappan services because of inactive i am unable to get lpg subsidy i have made many attempts through concerned bank to activate the linking but failed so i therefore request you to activate the linking early my cell no [protected] my e mail id [protected]@gmail.com

Date of incident:6/4/2017
Today, I have gone to Sri Rajahamsa Fuels petrol station in Manipal County Road, Singasandra, Bangalore 560068. I have asked the service person to fill petrol for Rs. 1000/- He asked his assistant to fill and asked me to pay. So by the time the other person started filling I gave my debit card to swipe. Meanwhile I noticed that the filling person stopped filling at Rs.740. When I asked why stopped he said he didn't hear it properly. He then started again, bug I have asked him to stop at that point. So after swiping for Rs.740 I have started from the station. But after a while I realised that the car's fuel indicator has not moved a bit. The indicator was about 10% before and after filling 10 liters it should have moved at least 5 to 10% because my car's tank capacity is 45 liters. I thought may be after running while it will reflect properly, but even after traveling about a kilometer nothing changed. I feel I am cheated. But in this case how do I go back to the fuel station and tell them they haven't filled? They can say its my mistake to understand the difference or my car's fault. Is there any way you can assist and redress my graviance? You can find the attached SMS notification from my bank about the payment as the fuel station did not provide a receipt for the payment.

If this is an incident of cheating I request a refund.

On 6th April. I filled petrol to my car @ Rs70=70 at AGS Nayak pump station Udupi
Karnataka.
To my surprise, I foiled petrol for my scooter today at your Alevoor, Udupi out let
(Just 4 km away from Udupi) at 70=45
There is glare differenc of Rs 0.25 between your two outlets within 4 km radius. please enquire and ilstruct AGS Nayak Udupi station not to cheat the public

This is to bring to your kind notice at the fallowing the Indian Oil Petrol Bunk did not accepted bank debit card or credit card. ONLY ACCEPT CASH.

Indian Oil Petrol Bunk
Daasakoppa
Opposit-Government Junior College and High School,
Anandapuram Post,
Sagar Thaluk,
Shimoga District,
Karnataka State-577412.

Kindly card also accept request.

Needful oblie.

Dear
Ir
Here in north gujarat dist-banaskantha, ta-palanpur amardi gas agency not give me homedelevery and not transfar connection to other oil company's gas agency my lpg id is[protected], name - parmar jayantibhai dharmabhai. Adress - ta - vedancha ta-palanpur di - banaskantha mo-[protected]. I was complain 2day ago online but no result my complain number is-2998683. Please help me...

Hi Team,

I had applied for new indane connection online. Please find below details for new connection:

Reference No: N1703291044021494779102
Application Date: [protected]
Consumer Name: Rekha sarkar
Address : 410, second floor, Block C Uday Nagar Sector 45, St Angels School, Gurgaon GURGAON, Haryana, 122003
Distributor GURGAON GAS SERVICE

It's been 1 week, connection is stil in pending status. kindly get this approved

Dear sir/mam,

My self laxmi bai thakur, 67 year old, balaji gas company, magar para road, bilaspur c. G. Refil booking date 28.03.2017, booking no 354378 but today 5/4/2017 till date not receive refil. Inform to balaji gas company 05/05/2017 but she told me 1 week aur lagega and talking me rufly and ms kalpana online complain no ([protected]) but not resolving this problem and talking me rufly. So as possible as resolve this problem.

Dear Sir,
I'm Biplab customer of Indane Gas.
My agency name is K K Indane Enterprise.
My no is cx13517197,
Distributors code is 1955127.
I ve all ready refill my gas on 27.03.17, which cost 751+30 delivery charge.
But my subsidy amount not credit my account.
Previous month same story happen with me.
I think agency cheated with me.
Plz see this matter.

Biplab.
Bangalore.
[protected]

Dear sir

With due respect i would like to convey my complain against the wrong transaction in the edc machine (Of citi bank) kept at your petrol pump, at bhambra service centre, nh 5, c. R. P. Square nayapalli, bhubaneswar - 751012.
I purchased the diesel from your this authorised petrol pump of rs. 2200/- on 27.03.17. To make the payment when i swiped my card in the edc machine, but it shown that the transaction declined, where as the money has debited from my both debit card an amount of rs. 2200/- from my andhra bank which belongs to me & rs. 2200/- from central bank of india which belongs to my mother.
As per the petrol pump person, they said that the amount will be credited to both the account within 7 days, but till date the money has not credited to both the account.
Expecting a quick & positive response from your end.

Swarup
[protected]@gmail.com
[protected]

On 26.03.2017 between 2 to 2.30pm we went to petrol pump vaishnavi service station, mysore - 4 asked to fill diesel for rs.1500. He was about to fill petrol instead so i went to close to the pump and told him to fill diesel and not petrol. He took the money even in the begining. When the meter showed rs.264; he stopped the pump saying power failure but a boy was filling a scooter from another pump. After 2 minuted without zeroing the meter he started filling till it showed rs.1240/-. He refused to put the rest. If he had zeroed the meter it would have been correct. But he did not zero. I am herewith sending a scaned copy of the bill in which it only says the amount and not the number of liters. I went to the office to report. The man sitting in the office refused to take complaint saying he was a visitor. I wanted to send the complaint immediately to the s. O. Or higher authority, but there was no name and address boards of the s. O / manager. Hence kindly accept the complaint and take necessary action at the earliest. By p. R. Mohandas, theni, tamilnadu

I am a consumer of Indane. My consumer no is 02723 and LPG ID is[protected]. My Distributors' name is "SHYAMSUNDAR ENTERPRISE", address is Municipal road, PO-Midnapore, District- Paschim Medinipur, West Bengal, Pin Code- 721101. I have been getting subsidy since long, unfortunately the subsidy amount was not credited in my related bank account for February and March 2017.Details is as below.
Bank account no. [protected]
Bank name- Central Bank Of India
Branch- Midnapore
IFSC Code- CBIN0281307
LPG Bill Details-
Bill no. [protected] dated 18.02.2017
[protected] dated 23.03.2017
Please look into this and credit my bank a/c as early as possible

Respected sir,

I am ramesh kumar singh from shahanshahapur varanasi district and pin code is 221305. I am registered through beni pur gas services benipur varanasi. There are two issues-
1-i have booked our cylinder dated on 30/3/2017 in march month and its delivered dated on 2/4/2017. Its says the cylinder is april months and march months your cylinder has lapsed. But i need march months cylinder. Plz tell me immediately.
2-the receipt price is rs786.50and to collect price rs.820. Rs.33.50 extra for delivery charges. Plz tell me the status. I have the video that discussed about both queries.

Therefore sir, plz take action and clarify both above issues within a week.

Thanks & regard's

Ramesh kumar singh

Shahanshahapur
Varanasi m. No.&[protected] & [protected]

Dear sir,
i am a professor in physiology at Hooghly Mohsin College, Govt of West Bengal and a bonafide customer of indane domestic gas consumer since decades. My mother is 85 years old with brain tumor. I am suffering from acute diabetes since 20 years and depend on insulin injection twice. Presently our family is terribly suffering from a malpractice of our gas supplier's labourers who belong to m/s Aroop Enterprises, 138 G T Road (S) Shree Apartment shop no 14 Howrah 711102. This crime was continued since last 6 months or so. Finding no other option I am compelled to lodge complaint to your concern.
Regularly even after issuing cash memo generation, intentionally cylinder being supplied 15 to 20 days later at a regular basis. Even when i personally requested them to supply cylinder with respect to cash memo generated, these officials behaved objectionably with ill words, as if we are beggars with sheer humiliation.
Presently cash memo no [protected] generated for booking no 325484, against my booking ( my consumer no 20378 and sv no -790790) sms ensured me that it will be delivered shortly and this sms came in my mobile on 25th February 2017. Till date nothing supplied. When went to the distributors office their ill behavior continued as usual.
Supply of cylinder is delayed intentionally and we are suffering. Please pardon me for giving you trouble. If possible please do something.

With regards
Dr subrata ghosh
81 Ramkrishnapur Lane Sibpur Howrah 711102
indane con no 20378
[protected], [protected]@gmail.Com