Indian Railways — deduction from bank account without booking ticket

Website:irctc.co.in

On 10 July 2018, I booked two tickets from Kottayam to Chennai in 2 AC of 12624 Chennai Mail of 15 July 2018 through online booking. An amount of Rs 3191.8 has been deducted from my SBI bank account vide transaction ID IGADYBGKW7 through State Bank Internet Banking. But no ticket has been booked.
It is requested to refund the money into the same SBI bank account from where it has been deducted
My address as registered with IRCTC is :- Jojo Mathews, Koipuram house, Puliyannoor P.O, Kottayam District, Kerala. PIN- 686573
EMAIL ID - [protected]@gmail.com
MOBILE NO - [protected]
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