Indian Railways — railway money wallet is not recharged even though amount is is deducted from my bank account

Address:

Bangalore, Karnataka

Hi sir,

I have recharged my uts railway wallet for inr 400/-. But railway wallet is not yet recharged and amount is deducted from my bank account (Axis bank account). My mobile number is [protected] and email id is [protected]@gmail.com.

Ref: inb/[protected]/ccavenue.com / charge/

Please either credit amount to my railway wallet or refund to my bank account.

Regards,
Gururaj hebbar