IndiaRush / Arnit Retail — 4 products purchased and 1 order placed; but not getting revert | |||||
Hi, This is ekta here... With reference to my order placed on indiarush.com having order i. D. As[protected] and dated 13/4/16;i have been continuously following up asking for refund for the returns made by me... But to no revert... I checked thrice with the executives/customer care people... But they all promised that they understand and they would call back; after raising a request for exception... The problem is that :- I had placed an order for the 1st time with india rush I m on a heavier side and hence inspite of checking the size on the website, my tailor clearly said tht these dresses wont fit me. Hence i placed a return request and the product got picked up... Am sure you guys have links with other e-commerce platforms, which will clearly indicate, that i have shop more than 2 lacs stuff from online medium (Be it firstcry, babyoye, flipkart, amazon.In, amazon.com, jabong, myntra, e bay, bigbasket, fabfurnish); leaving electronics and mobiles and tablets etc etc... Which is over and above this amount... None of the reputed e-commerce companies have this system of not giving customer refund back... But it seems, with indiarush, u cant get refund back... I typically dont opt for cod and pay always and always through debit card or netbanking (99.9% of the time)... But this time, being a new site, i was skeptical and hence opted for cod... But now all the products are returned, but i cant get refund of rs. 6061/- From last 2 weeks, i am calling on this customer care number and its always not reachable... Need your help in procuring refund and connecting to the senior team... Was this information helpful? | |||||
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IndiaRush / Arnit Retail customer support has been notified about the posted complaint. | |||||
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+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
Greetings from IndiaRush!!!
We apologize about the inconvenience caused to you, We like to update you we have forwarded your account details to our refund team today and your amount will get refund back in your account in next 5-7 working days, If you still have any concern feel free to revert us back, Kindly bear with us for the delay.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)