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IndiaRush / Arnit Retail Complaints & Reviews

3.8
Last updated Sep 4, 2023
Complaints 374
Resolved
266
Unresolved
108
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IndiaRush / Arnit Retail Phone Numbers

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+91 11 4083 4083
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15

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IndiaRush / Arnit Retail Head Office Address

630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India
110030

IndiaRush / Arnit Retail reviews & complaints page 19

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N
neel4567
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done of Undelivered item

Address:New Delhi, Delhi

Regarding :order number:[protected] The refund has been not done yet for undelivered items. I have requested again and again for the refund of one undelivered item, i.e., Cotton Printed Pink Unstitched Suit - F1011 IR352_16Apr-JOPLMSF1011 1 Refund to be done: Rs 668.00 This is really annoying. How can you block somebody's money like this ? Please resolve this issue ASAP. Thanks,...
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Chaithanya Kottakalathil
from Mangalore, Karnataka
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Order # 100086325- No Refund after product return

Address:Gautam Buddh Nagar, Uttar Pradesh

I had returned a product from this website due to lack of quality . Process took weirdly long time to confirm the receipt of return product.As per their instructions, I had shared my bank details several times for the money refund. But the amount is not yet credited to my account, and there is no response to mails till date....
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S
Sweta Arora Shaw
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customers - no refund

Address:New Delhi, Delhi

Have placed an order on May 20th online, payment made at the time of placing the order. Order NO[protected]. The order gets lost in transit & they request for a second chance. Which was given. The product never reached and when asked for refund i was assured via an email on June 19th that the refund would be processed in 5-7 days. NO REFUND uptil now July 30th and the customer care people are fooling the consumers. Every time asked they...
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Address:Bangalore, Karnataka

Hi, I have returned the order worth 699 and the I have not received the credit yet, every time I call, I get an answer that, it will be credited in next 24 hours . they don't give thier manager number also to escalate this. My order no :[protected]. Please get my money back...
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E
er.aksh
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related problem

Address:Gurgaon, Haryana

order no[protected].. i ordered Sophie Choudry Georgette Border Work Pink & Orange Bollywood Style Saree - T1332 on 2nd july n received it in a good time.. but since it was defective, i raised its return request. reverse pickup was arranged from INDIARUSH via ECOM EXPRESS with Air Waybill No :[protected] which was picked up from me on 9th july.. n till date m calling indiarush and ecom express customer care daily but m not getting any resolution.....
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jasmine26
from Kunnamangalam, Kerala
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return product related

Address:Chennai, Tamil Nadu

I have placed an order in this website.. i got wrong product, with size issue.. so i returned the product from my home town in my own money 250 rupees, since it is not serviceable area. according to the company rules, they have to return 100 rupees, if courier charge is borne by customer. but, i didnt got the courier charge along with product money. i have been calling and sending mail regarding this issue.. they never responded to me after...
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preeti8376905523
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding exchange

Address:Ghaziabad, Uttar Pradesh

Sir I have purchase a Saree on indiarush online, but due to certain reason I want to exchange it and from last 8 days i m continuous calling on ur landline no[protected] and ur cell no [protected], but they r not responding positively...I am very much unhappy to ur services...please do something in this issue asap. Thanks Preeti Srivastava Indirapuram Ghaziabad [protected] - See more at: http://www.bookcomplaints.com/India/consumer-file-complaint/Indiarush-online-rev...
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G
gouta75
from Visakhapatnam, Andhra Pradesh
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NON SUPPLY ITEMS OR RETURNING MONEY

Address:Visakhapatnam, Andhra Pradesh

My IndiaRush account with INR 2595 against return for Order #[protected]. and as per company credit utilization rules no-4 I placed a multiple ordered which are on 03 jun 2015 but still not any response is there ( a) Product Code: 13409. Esha deol grey black bhagalpuri silk saree (b) Product Code: - 11932 Esha Deol Bhagalpuri Silk Printed Multicolour Silk Saree PLEASE LOOK INTO THIS MATTER...
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J
Jeet.83
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neither sending a replacement nor returning the money!!! Seems llike a fraud company...

Address:Bangalore, Karnataka

This regarding the order no#Order #[protected]. I had ordered a watch from this company named Indiarush. It got delivered on 21stMay and I placed a return request on 23rd May and asked for a replacement. After several follow ups, they arranged a reverse pick up on 29th May(http://track.delhivery.com/p/[protected]. As per the procedure I uploaded the return receipt on the same day. The product has reached Delhi hub on 3rd June. In between,...
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Address:Bangalore, Karnataka

This regarding the order no#Order #[protected]. I had ordered a watch from this company named Indiarush. It got delivered on 21stMay and I placed a return request on 23rd May and asked for a replacement. After several follow ups, they arranged a reverse pick up on 29th May(http://track.delhivery.com/p/[protected]. As per the procedure I uploaded the return receipt on the same day. The product has reached Delhi hub on 3rd June. In between,...
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Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Team, I had booked a Evelyn Sharma Net & Velvet Thread Work Beige Semi Stitched Long Anarkali Suit - 3001 but product quality is not good and next day i made a cancellation request . But today i received a call from [protected] and now they are not agree to return my money . So please do needful . Details are : IndiaRush Contact Us @ +[protected] [protected]@indiarush.com Track Your Order | My Account SHOP WOMEN | SHOP MEN Hello,...
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S
Sanjh Roy
from Mumbai, Maharashtra
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need my money back

Address:Kamrup Metropolitan, Assam

Dear India Rush, As you have repeatedly fail to deliver on the said date, as the date to deliver my lehenga was on 24th Oct 2014, several fake promise from your customer care and javas customer, as till date (2/11/2014) I have not got my lehenga . As u have fail to deliver it in the said time, so now I don't need the order no[protected]. I need my money withing 2 working days anyhow, as a copy of a complaint letter has been filed to...
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MAMTA VASISTHA
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indiarush not refunding

Address:Agra, Uttar Pradesh

Dear sir / madam,

I purchased the product ( lehnga ) via order id :[protected] from indiarush.com, on 23rd aug 2014.

I am very disappointed by the product as it is totally different from the displayed picture as such they can not refuse cash refund.

I want my full amount refunded, but indiarush.com refuse to refund me in cash, they are offering me store credit or replacement.

I feel...
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N
Nousheerdxb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taking order then cancel and return the money after 2 weeks

Address:New Delhi, Delhi

My cancelled order no # is[protected] for the fastrack sunglass, and the reason for the order cancellation is the item is not in good condition, and indiarush keep my money for 14 days and return, i receive my refund before 2 days, but the same item always available 1 qty in website and they are waiting for the next customer to come and make order then keep the customer money for 14 days and return, its a fantastic fraud site ever i have seen,...
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