Claimed

IndiaRush / Arnit Retail Complaints & Reviews

3.8
Last updated Sep 4, 2023
Complaints 374
Resolved
266
Unresolved
108
Quick Links
Statistics
Share
Contacts

File a complaint to IndiaRush / Arnit Retail

Having problems with IndiaRush / Arnit Retail?

File a complaint and get it resolved by IndiaRush / Arnit Retail customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IndiaRush / Arnit Retail
Customer Service Contacts

IndiaRush / Arnit Retail Phone Numbers

Phone
+91 11 4083 4083
22
15

IndiaRush / Arnit Retail Website

IndiaRush / Arnit Retail Head Office Address

630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India
110030

IndiaRush / Arnit Retail reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
Onolind Demonte
Report
Copy

Order not delivered.

Respected Sir.
I had ordered two unstitched material one is red and the other is navy blue with embroidery. I had ordered it on the 10th of August 2016. I had paid Rs 1398 towards both the materials through State bank masetro debit card. Each is Rs. 699. I received one red today what happened to the navy blue ? This is the first time I have ordered from Indiarush. I ordered it for a special occassion but of no use. Kindly let me know...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai24
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response till now regarding cancellation of my product and no one picks up the call.worst service

Address:500081

These are the order ids:-
[protected]
[protected]
which I have cancelled and there is no response till now for my calls or mails.worst service is provided by indiarush and there is no point in customer service if they avoid my calls.fake website providing cheap materials the things which are shown in website is completely different from which they are providing.If not responded properly I will file a case against this.I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reet W
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of shipping amount - order cancelled by company

Address:122018
Website:www.Indiarush.com

I had placed an order with indiarush.Com in dec 2015. I had to return the product as it did not match the picture shown on website.
They returned the value in credit points and i ordered another dress to consume the credit points with rs 40 as delivery charges (Which they charge in case of return order). I followed up for months to track my package but it was never delivered. After a few weeks, they cancelled my order and never returned...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
divya jyoti23
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of order no: #100346201, 100347010

Address:Gurgaon, Haryana, 122001
Website:indiarush.com

Order no: #[protected],[protected]
Total amount: 5147, 4048

This site is very bad, i called them 100 times but they are not picking my call, and on email they say that they will refund my money back, but from last 15 days they are not giving any response, even 1 order already cancel within 15 min after placing that is of amount rs 5, 147, they are still not refunding my cancelled order amount, and for the returned order...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
priyankaTyagi55
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding return policy

Address:122003
Website:indiarush

I dont have any registered id while i ordered one lehnga that is delivered on[protected].
I want to return the same for knowing how to return the product if anyone is not registered on indiarush i am mailing continously but no one is replying infact the coustomer care number which is provided is not raechable at all (Always saying line is busy). Their is only 15 day return window so that could you please let me know how can i return...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
sujata22
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order #100347773

Address:122001
Website:Indiarush.com

Hi,

Iam really upset with you indiarush.com. I have ordered two set of bangles against the order #[protected]. They were too small for me. it was mentioned 2.8 but it seems like 2.4
I want to return the items, but your team directly refused saying it non returnable item. If you can not take it back, i would have to write on social media. Trust me i will not leave any single platform to wite. Its your fault that u have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
purnima1984
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund/No concern for customer

Address:110030
Website:www.indiarush.com

To,
Miss Arti Sharma,
Arnit retail Pvt Ltd.
I bought two dresses for India Rush. My order no is[protected]. The product quality is really bad. I wanted to return the product however it was just giving me option to replace the product or credit in India rush account, however I paid via credit card & I want my money back either in credit card through which I have paid or cash/or in my bank account.
When I raised...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Stawlare
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad customer care services and no money refund on return.

Website:indiarush.com

Order no.[protected]:Georgette Blue Digital Print Frock(Dress Style-A1761)
Is been returned more than a week back.I was asked to upload the return courier receipt on the India rush portal.
When m trying to do so, i am not getting any submit option on the site.

I have written many mails to customer care, but it seems no one is bothered to take care of problems faced by customers. A single customer care no is there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Richa2408
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number is incorrect/invalid

Address:110030
Website:www.indiarush.com

Hi team,

I have purchased one product on Cash on Delivery from IndiaRush.com but since i did not like the quality of the cloth I have returned it. The reverse pick is done and item is collected but the India rush team is not updating about the refund of the amount. The is highly disappointing to a customer. They are not giving my Money back and not even updating the the process.
I am trying to call them but none of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshmamn1990
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need refunds in bank account

Hi,

This is regarding order number :[protected], the product quality was very poor so i returned the product. Return tracking no.
[protected] and pick up/shipment date is 27th july 2016.
I got my return amount in store credit. But i need the amount back to my bank account. Please do the favor.

Please find attached return receipt.

Thanks
Monika...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ruhina parvez
from Mumbai, Maharashtra
Report
Copy

Refund my money

Address:Mumbai City, Maharashtra, 400010
Website:India Rush

India rush is totally a fake site. First of all their costumer care executive never attened ur calls. Dey gv only one mob no as costumer care no, which nvr been rcvd.. I ordered a dress, order id[protected], bt the material n embroidery is very very cheap, i want to refund my money back, i droped many e _mails bt none of dem were replied... Den i again order a dress n their executive call me to confirm de order, i told her abt my prob, she...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ankita chouksey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about the customers services provided

Address:New Delhi, Delhi, 452003

I am ankita chouksey. I have purchased a dress if worth 1750 rs around from indiarush. My shoping id is[protected]. The dress material is not upto cost. I am not satisfied with product quality. So i reutrn the product. They told me upload the return recipte wia indiaindiarush account. I have purchased the dress by site without any account. While purchasing i used mail id chouksey. [protected]@gmail.Com but my exsited account in indiarush is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
zeelko
from Lucknow, Uttar Pradesh
Report
Copy

Not refunding my money

Address:Lucknow, Uttar Pradesh, 226022
Website:indiarush.com

Here is my order number:[protected]

They sent me fake product and i asked for refund. First they taken a month to sent accept my return, i asked them to send money to my bank account or cheque, but they are not responding my messages. 2 weeks back i see they added as credit in my account.. But i not able to use that credit.. So i want refund in my bank account.. They are cheaters.. I need my money back.....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
divya jyoti23
from Noida, Uttar Pradesh
Report
Copy

Order Cancellation & Refund Process

Address:110030
Website:indiarush.com

Hi Team,

I ask Indiarush.com to cancel my order[protected] and refund my money back in my bank account. But they are not canceling my order and not even refund my money back please do the needful for the same and refund my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Seemajasmin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dissatisfaction

Address:New Delhi, Delhi
Website:Indiarush

Order number[protected] it was described that the fabric was silk but actually it was not silk...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shashwat Luhadia
from Gurgaon, Haryana
Report
Copy

No response/no refund/number is always busy

Address:New Delhi, Delhi, 110030
Website:indiarush.com

Hi,

My name is Shashwat Luhadia, I have placed an order on www.indiarush.com on 6th May 2016 My order number is:[protected] Product delivered was different than the images shown on the website also the quality was very low and bad. I placed a return request and the product was returned successfully but no refund has been processed till yet.

I have all the screen captures of emails exchanged with some AJAY TOMAR...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jay2016
from Bengaluru, Karnataka
Report
Copy

Not issuing refund

Website:IndiaRush.com

Indiarush is a most dispicible company i have ever dealt with.
In august 2015, i ordered six sarees from indiarush. Only one was worth keeping so i returned five of them to the vendor they came from. While returning item #1016 i could not complete the return request on line as they were having problems with their website so i was told to request the return via an email. So i did just that. I returned item #1016 along with #1014 which...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
Lakshmi Vidhya
from Madurai, Tamil Nadu
Report
Copy

Damaged product

Address:600078

This is the second time i have received a damaged product. First time i have received the wrong product. They have asked me to return back and book the fresh one. I have did the same. But this time also i have received the damage product....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShwethaS
from Noida, Uttar Pradesh
Report
Copy

Not received my return amount:order number:10029816

Address:110030
Website:indiarush.com

Ordered a clothing from India Rush.
Since it was damaged, returned it back. got an SMS that amount was credited but it was not.
No response from Customer care.
Both the number are always not reachable.
No that contact number as well.

Request you to help me in getting my money back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishal M Dholariya
from Surat, Gujarat
Report
Copy

Not giving any signs of payments clearly for the sellers

Address:New Delhi, Delhi, 11017
Website:www.indiarush.com

Please help us and take legal action against it.
They are not even responding to mobile.
The worst service ever provided.
Payments are pending for more than 90 days.
Usually all e-commerce site provides payments within 20 days while indiarush is not providing even after 100 days. please take legal action. as well as in their website there is no any tab/option for payments where we can see outstandings. you can...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy