IndiaRush / Arnit Retail Complaints & Reviews

The experience which i had with india rush people is such that i'll never ever place any order neither will i recommend india rush to any of my friends. Like other renowned online shopping websites like jabong, snapdeal, flipkart etc. I assumed dealing with you people will be that professional. But i am thoroughly dissatisfied with the quality of the products & services offered by you.

Even after writing so many mails, they...

I have ordered bhagalpuri silk thread work maroon silk semi stitched lehenga from india india rush and it got delivered to me on 28 february 2016 and because of the poor quality of the lehenga i draft a mail to indiarush about the return procedure and on 3rd of march they picked the product and till now i didn't get the refund....

Hi,
I have ordered a semi stitched material, Order #[protected] which i want to return it now due to its worst quality. Can you please let me know the process to return the product.

I have ordered this as a guest, let me know the process to return the product.
Tried reaching you on the customer care number (+91 [protected]) many times but was not successful. Very worst site to get the details of returning the product....

I ordered on watch worth Rs 7, 786 on 14th Feb 2015 from indiarush.com which was delivered to me on time. I wasn't happy with the packing but still I accepted the order. After opening the package I found one feature of the product which was a chronograph watch was not working. I raised a return request. They took the watch back from me. I was happy till this time.

When I asked for refund they said they can't refund it in my...

On 12th December 2015, i had ordered Saree from Indirush order No.[protected]. They used celebrity photos to promote and when i received the actual saree it was completely different and defective as well.

I had put a return request and they said they do not collect the return. I had self couriered it on 11.01.2016. for just one month i was doing followup to get confirmation from their end that they received saree on . They...

I ordered a semi stitched suit worth 1650+200 courier charges (order no.[protected] in dec and due to quality issue returned it on 6, january 2016 ie. After 3-4 days of delivery but haven't got any refund till now.According to their refund policy they are supposed to refund in 5-21 days but more than 2 months are spent and their is no refund of my product till now.whenevr customer care is called they make fake statements of providing refund...

I purchase a Semi Stitched Lehenga Style Suit worth 2699 from IndiaRush.com on 20/02/2016.I paid Rs. 2749 on the time of delivery (COD) with COD charge of Rs. 50. When I open the parcel I seen that product quality was very cheap and not price worthy so I decided to return the product and inform them via email. After that their pick boy picked up the product from my address on 03/01/2016. After that I claim for refund the amount via email...

Dear Sir

I have already, complaint to you last week but not come any solution till date.

I have purchase the saree from indiarush on 31.12.15 but saree came defective and different . I had return immediately. but India rush person not accept the received the saree after that, i have also sent courier receipt.


After that I have cont. followup but not came refund till date.

India...

I have created Order#[protected] for a Lehenga on 28-Jan and paid Rs.2499 in advance. I was expecting the product to be delivered on 1-Feb. I was shocked to see the status as delivered. But it is not delivered to me.
I have raised this concern on +91-[protected], but could not get at least an email from them. I clearly said that I need the product my Feb-15, otherwise it is of no use to me, but it is also in Vain.

I was...

Dear Sir/Madam

Ref:My Order No.[protected]

I had order the Saree to india Rush on 31.12.15, Saree had came but defective and not as per site Picture.I had returned the saree within a week, But India Rush not excepted that received the saree .after that I will sent courier receipt to India Rush.

and he excepted that.After that I am continue followup by telephone for refund but not come the refund...

I ordered a saree.. Before placing I talked to them they said order can be returned and money will be refunded.. First thing product was so cheap as compared to shown in the picture on website.. Then they took order back and didnt refund.. Aftr 100calls dey refunded my money in indiarush account which is ridiculous because they promised to return money in my own account.. Theri stuff is so poor that I cant buy anything else.. Dey dnt reply...

I am frustrated. I have couriered back the dress, still company is not replying to my mails, when I call they say it's in process. I spent 2000 RS on this **** company, no one calls back or replies. I had courried the dress on 9/2/16 today 21feb still no response. I need my money....

What is the status of my order[protected]. It's been 10 days and there is no update yet.

i have been trying to call your number [protected] but no one's picking up. no response from [protected]@indiarush, com either

request id: #82660...

Dear sir,
still waiting for my refund. The case is still unresolved.
The order no.[protected] was cancelled on[protected]. 26 reminders sent to you.
More than 100 days are over but the refund is not initiated. Please send the amount immediately otherwise i will be forced to take legal action against you & your company.
Regards
suman khanna...

I have ordered Saree from this website firstly but received it with defects so returned it, then I received credit Points again ordered a Saree for high Value with the use of Credit Points and debit card payment but again received with a defect.
I asked for my Cash refund which they did not but again gave Credit points worth Rs 1299.
Now when I am ordering another product of lesser value they are asking for shipping although...

Its really very disappointing thing for INDIARUSH that its a customer service company with zero service, zero coordination. From the day (1st Oct'15) when i ordered from your site, I am regretting. Will suggest others as well not to buy anything from your company atleast. Sometime your executive says that refund process will take time i.e 24 hours, 48 hours, 72 hours n bla bla bla I am not understanding which kind of service you guys are...

The product[protected] I received from them is not the same as the embroidery work was shown. The quality is also not upto the mark. I m not satisfied with my product. I have also submited my complaint on their email where they ensured me to contact in few hours but no reponse is been received neither their contact numbers exist....

I purchased 2 sarres(order no[protected] from indiarush, but the quality was not good as it shown in picture, i raised request for return, they called me and said for do courier and they told that we will credit 100 rs. extra in your bank account for courier charges, it's already 25 days crossed, they not even refund my amount, saree cost was 1729and courier charges was 300. after so many mails and calls they are not giving any response,...

I have ordered product from India Rush, Order[protected]. I raised return and refund request after 2 days from the product delivery. but no response from their customer care service. repeated reminders sent. finally I told customer care that I am going to consumer court and will sue them. interstingly. these ppl responded saying they dont process any return after 15 days. what nonsense. where should I return. when there is no response from...

More than a month have passed since I have returned an item and lodged a complaint for not refunding the amount. They are not refunding money. They have stopped picking calls. Most probably this company is closing, they have only few items to sell. Never buy from Indiarush. You'll be cheated....