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IndiaRush / Arnit Retail Complaints & Reviews

3.8
Last updated Sep 4, 2023
Complaints 374
Resolved
266
Unresolved
108
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IndiaRush / Arnit Retail Phone Numbers

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+91 11 4083 4083
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IndiaRush / Arnit Retail Head Office Address

630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India
110030

IndiaRush / Arnit Retail reviews & complaints page 18

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S
simran jaiswal
from Kanpur, Uttar Pradesh
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Sri devi machine work semi stiched black silk suit

Address:Kanpur, Uttar Pradesh, 208025

Dear indiarush, this complaint is 8n regard #order[protected].total amount 2849 + 50.i order a sit which I have to return back because of poor quality..I am not satisfied either this product.i can return it and the company will refund the product amount shipment charge...within 2 days anyhow......
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bhavya penukonda
from Hampi, Karnataka
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Dress not received

Address:Anantapur, Andhra Pradesh
Website:Indianrush

We ordered Pink semi stitched long anarkali suit of 2 dresses and of same quantity and same color.But we received only one dress.we paid amount for 2 dresses.(2448/-)each dress cost is 1, 199. my order no[protected] invoice no[protected] 0rder date: sep 30, 2015 dress order code is-*SRTISRC135926* please contact us to this no-[protected] please give us information regarding this....
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R
rvandana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Refunding money

Address:Gautam Buddh Nagar, Uttar Pradesh

Team, Its my humble request to all please refund my money on my account as soon as possible. As i word with Mr Tarun and Poonam dtd 26-Sep & both committed me for best solution afterthat again i called and word with Ms Deepika she denied to refund and when said to her that plz transfer my called to Mr Tarun of Ms Poonam she was complete denied i don't know what is the exactly services of IndiaRuch but i had very bad experience and totally...
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Y
yogitashewale
from Pune, Maharashtra
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No refund received yet

Address:Pune, Maharashtra
Website:www.indiarush.com

I bough a dress material online from India Rush, they sent me a wrong order and So i requested to pick the same product back from me and arrange for the one which i ordered, they denied saying the product is not available. And the refund is also not done. its already been 20 days for this scene....
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B
ballari das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the money

Address:New Delhi, Delhi
Website:IndiaRush.com

I returned the item, id no[protected]. I also submitted all the returnreceipt (INDIA POST).The agreed that the item was delivered to them on 18sept, 2015.They told me they refund my money within 4-5days.Its already 12days crossed but they dont give my money....
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Ranjitha Prakash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to get back my refund even when I do not want to buy anything else

Address:Bangalore, Karnataka
Website:Indiarush.com

Indiarush.com is an entire fake site where they display products which is not the same delivered and when we request for refund after returning the product, even after 2 months, they are not ready to refund. neither do they respond to the calls or mails. Please do not buy any product at Indiarush.com. Everything is fake over there....
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K
kendra
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Address:New Delhi, Delhi
Website:indiarush.com

Order #[protected] was returned on 10th Sep'15. Today is 23rd, i have not received the credit points against my return in the IndiaRush Account. Total amount to be returned is 1149/- i keep on calling to customer care executive, but they did not reply positively. People of Indiarush are cheater, they are not capable to keep the name of "India" in website. Friends please NEVER ever do shopping from Indiarush.com. They are CHEATER!. All...
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S
Sunitha1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product quality ,Color and service from India Rush

Address:Bangalore, Karnataka
Website:indiarush.com/

I have order the product and received a product (i.e., Cash on delivery product amount Rs1350 +50) which is dissatisfied in material Quality(top embroydary material, and the duppata boarder) and Color (duppatta color is totally different). For the same issue and to return the product i have sent the mail to "[protected]@indiarush.com". And gave a call to customer care luckily after a long time a person received and suggested to raise it in My...
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V
viddhi11
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

Address:New Delhi, Delhi
Website:indiarush.com/

This complaint is in regards to Order # :[protected] . I ordered a saree which I have to return back because of poor quality .Firstly it took more than 15 days to get the product returned, Secondly I never got any revert on mails which I sent which is very disappointing . I have to call up several times to check the status and now when the return has been processed the money has not been refunded back into my bank account or by cash even though...
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D
debdutta chatterjee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:New Delhi, Delhi
Website:www.indiarush.com

I ordered a suit piece with cofirmation id[protected] to india rush .com on 3rd september 2015 but till the date I did not get the delivery.The customer care is total chaos and pays no attention to ones problem.Now I have cancelled the order and do not know whether they will refund.I do not have any number of their higher authority to lodge my complaint....
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M
Minku Gupta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:Gurgaon, Haryana

I purchased a product from India Rush on Aug 1st and return the same on 7th Aug, After waiting of 1 and half month i received notification that i received money on India Rush Credit account not in my source bank account. Now i have to pay my Credit Card bill, of nothing even i don't have product and money. not sure what to do with India-rush, Company is giving pathetic service., Never recommend to anyone to purchase anything from them. I...
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A
Anupriya Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO refund of amount

Address:Mohali, Punjab

This is just the pathetic website, no revert from customer care, their toll free number is never reachable and they donot reply to mails, I have returned the bad quality suit on my own, , have submitted the courier reciept. It's almost been more than a month, They are just playing around that they didn't received the courier. I have all the proffs that their agent has taken up the courier, his phone number is also mentioned on the website. They...
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N
Navya Alaknanda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues With Return Product

Address:Pune, Maharashtra

I've bought a saree online from IndiaRush.com, i had to return it because it was nothing like the reference picture. I've already paid the money, I've sent few mails, and made a dozen calls. But i haven't received any replay and the calls have not been received. I'm tired of all this bullcrap. It's almost been a month now. I want my replacement saree, which should be as per the picture; or i want my money back. Please help me....
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J
journo123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Mumbai City, Maharashtra

They have cheated me recently and not taking the return defective material now i will complain in consumer court and as well as into cyber cell also, as my lawyer suggested .[protected] my order number, however i put up here also my complain but i dont think this online portal also doesn't consider matter against indiarush.com...
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journo123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating case

Address:Mumbai City, Maharashtra

I have odered 4 saree from this online site and when i paid the money .there was notification like if you dont get the good quality or any issue you will get your refund .after getting the delivery when i checked the material it was not that material which they hav shown online, this company is using print celebs photo shoot to making customers fool .because i am also journalist so i have send the mails to this company but continuously after...
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divya handa
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company is not refunding for the return saree.

Address:Chandigarh, Chandigarh

I have purchase online Nargis Fakhri Net Machine Work Pink Bollywood Style Saree - 429 from indiarush.com vide order number[protected] as per company policy i returned the same and dispach it to Surat on 4-8-15 after fulfilling the conditions of compny. the procut was delivered to them 0n 7-8--15 by speed post.As per company policy the refund will be credit in my bank account within 5 to 21 days. More than 21 days have been passed the company...
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kanika sindhu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not returned

Hi, I am Kanika. I ordered lengha from from India Rush on terms that if I am not satisfied with the product, I can return it and the company will refund the product amount with shipment charges upto Rs. 100 in 5 days. Its been more than a month now, that they are making fool on telephone. One day I am told my check will be dispatched by week end, other days I am told it ill be dispatched by end of the day. There customer care representatives...
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kalpanareddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit points not received

Address:Hyderabad, Andhra Pradesh

This regarding the order no#Order #[protected]. I had ordered a dress material from this company named Indiarush. It got delivered on 22nd july 2015 and I placed a return request on 23rd july 2015 and asked for a credit points. . As per the procedure I uploaded the return receipt on the same day. The site is showing the product reached them on 27th july 2015. In between, I have been following up the matter on a daily basis with them. And every...
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P
parri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not yet received the amount form their side

This regarding the order no#Order #[protected]. I had ordered a Urvashi Rautela Georgette Machine Work Green Semi Stitched Long Anarkali Suit - 9854 Sku - IR289_080715_TFW98-54-G54 amount of Rs.799/- from this company named Indiarush. It got delivered on 7/27/15 and I placed a return request on 1st August, 2015 and asked for a replacement. After several follow ups, they arranged a reverse pick up on Wednesday, 12th of August 2015 through Ecom...
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nagarajandb.14
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not provided and irresponsible people.

Address:New Delhi, Delhi

Hi team, this is baba nagarajan, my brothers wife bought a dress from India rush.com and the payment is also done. But the product quality was not good and sent back to the company on the registered address but the company did not refund the money back yet. Could you please investigate on the issue as I have all the audit proof ofwhat ever email sent and the response from company.they say the amount has been refunded but still the amount...
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