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IndiaRush / Arnit Retail Complaints & Reviews

3.8
Last updated Sep 4, 2023
Complaints 374
Resolved
266
Unresolved
108
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IndiaRush / Arnit Retail Phone Numbers

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+91 11 4083 4083
22
15

IndiaRush / Arnit Retail Website

IndiaRush / Arnit Retail Head Office Address

630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India
110030

IndiaRush / Arnit Retail reviews & complaints page 14

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1
15anamika
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Damage lehenga send by indiarush

Address:Bhopal, Madhya Pradesh

Sir maine ik lahanga order kiya Indiarush se... Jo ki pahle se damage tha...maine use 15 din ke andar return bhi kr diya... Or return request approved bhi ho gayi... But return money jo ki 1499 thi wo abhi tak return nhi hui... Ab jab mai Indiarush ke customer care ko contact karne ki kosis kr rha... To wo mera phone receive nhi kr rahe...
My order number[protected]... Please sir solve my problem immediately......
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Address:560008
Website:Indiarush.com

Sir
I purchased two sarees on this shopping website. The items were substandard therefore I returned the items as per the company's instructions. After many long days and many calls the company gave credits to my account.
I dint want to buy any items and wanted a refund. I found no option of money refund on the website. Their helpline never answers or it is always busy. Days passed. I tired many many times to call them for refund.br...
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S
sarojch
from Jaipur, Rajasthan
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Need my money back - not your credits!!

Address:Jaipur, Rajasthan, 302020

Dear India Rush,

I have had the worst ever experience on your site. You dont seem to understand the basics of on-line business or if you do, you actually intend to cheat people.
Even if you plan to keep my 1400/- i would like to leave an advise for you- You dont succeed in business by making a lot of money initially by whatever means you see, but by gaining the trust of your customers- For whatever reason you exist,...
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I
Isha katyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money at the earliest

Address:New Delhi, Delhi

I ordered the product 1014 Which was disliked by me so i returned back. Now its been more than a week, i havent got back any calls for refund. My numerous calls to them and they are now not picking any up. i need my money back at the earliest. The amount of 2888.
Also the product shown on the site is completely different from what is sent.
They said on a call they dont return back the money but give credits.
What if i...
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Isha katyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money

Address:New Delhi, Delhi

I ordered the product 1014 Which was disliked by me so i returned back. Now its been more than a week, i havent got back any calls for refund.when i made a call they said they return back the money but give credits ...
However all the orher reputed online markets refund the complete amount .
The images of the product shown is completely different than what is received.
Over this problem with the site i dont want to make...
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Address:New Delhi, Delhi, 110044
Website:indiarush.com

I had placed an order with indiarush earlier to the one mentioned, it was super cheap in quality, after a waste of my time and energy. My money was refunded in form of credits,
This time i purchased a clutch, added a little more money.
It was supposed to get delivered by today, but no luck yet.
The courier tracking number provided by indiarush is invalid, still just to confirm i spoke the customer care support of ecomexpress...
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L
luvlypriya
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Low quality

Hii. my order no is[protected] and it is deliverd now. i want to returned it but your no[protected] is continously busy as i have called 20 times regular enterval. plzzz help.....
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P
Priyanka Rai (HR)
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product returned is not been refunded

Address:110030

I have ordered a product on April 4th and received it on 7th of april.Product was of very low quality.paid amount 1970 and returned it on 11th of april.its been written in account and mail refund will be done within 5 days of time but my money is not been refunded till 17th of april, when called and questioned they are saying you have asked for replacement, but nowhere i have asked for replacement and oncagain when discussed they replied...
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S
Suman Mehla
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of amount

Address:New Delhi, Delhi, 201308
Website:Indiarudh.com

I have purchaced a product from indiarush about a month back which was nowhere close to the photo shown..the quality was worst..i returned it immediately ..but till now i have not received my refund despite repeated reminders..earlier they asked me to be patient ..then after 2 weeks they asked me to upload return receipt which i did 2 weeks back..still no refund..my order no.is[protected].plz help me getting my refund....
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T
tbakiawathy
from Gobardanga, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My blue colour churidar is, not delivery. And yellow churidar i want to return

Address:Chennai, Tamil Nadu, 600030
Website:WWW.INDIARUSH.COM

Your order details[protected]Placed on april 15, 2016 1:59:04 am ist)
Order id:[protected]

Image item qty subtotal

This churidhar is not delivery.Chanderi cotton machine work blue unstitched churidar suit - 2210 1 rs 1, 209.00
I want to return yellow churidhartem qty subtotal
Gauhar khan cotton thread work multicolour semi stitched bollywood designer suit - ac57 1 rs 999.00
br...
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J
Jay2016
from Bengaluru, Karnataka
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Order # 100123141

Address:New Delhi, Delhi
Website:Indiarush.com

I am waiting for a refund on returned articles on oder #[protected] since September 2015! First of all it is almost impossible to get through to India Rush as their phones are always busy - if by chance you do get through to their customer service, the staff keep apologizing, some promise to call back and don't, don't answer emails, and seem very incompetent.
They supposedly issued me two refund cheques in January 2016 that were dated...
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Ruchika Varun Mahajan
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product not returned

Address:Chandigarh, Punjab, 160020
Website:indiarush. com

I returned defective product, request of soon delivery of original product....
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B
bristi123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Anwar kali ladies dress

Address:Surat, Gujarat, 395002
Website:indiarush.com

I've purchase a anwar kali the ladies wear from indiarush.com and the march enter name is Bhanderi Enterprises of Tirupati T market Surat 395002. which was totally a rejected goods for which I had complain against the anwar kali the ladies wear, for the same they requested to send me the back, and as per their request I send it back to M/s Bhanderi Enterprises of Tirupati T market Surat 395002 on 03/03/2016, after that I tried to contact...
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Jaymisha
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received yet

Address:Anand, Gujarat, 388001
Website:Indiarush.com

I have purchased semi stiched lengha from web site my order ID is[protected] on 24/03/16 expected delivery on 31st but still not got any news about it not even customer care pick it up phone . even I'm not able to track my order on courier company's web site it's show me write valid shipment no....
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G
Georgeosta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saree colour mismatch

Address:Burdwan, West Bengal, 713304

I had orederd a saree ( pink)
But i received peach saree.
I spoke to customer care. I had followed the instructions given to me.i uploaded the photo on india rush website.
Now india rush customer care is not receiving my call.

I am planning to organise a campaign against india rush in All social media if my call is not received in next 24 hrs....
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N
Nayanika Dasgupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not given

Address:Kolkata, West Bengal, 700075
Website:Indiarush

My order[protected] has been returned a month back to indiarush but my due amount of 1999 has not been given to me!
I am shocked to find here that every other complaint on this forum is for the exactly same problem! How can a website be so unprofessional??? I have made countless phone calls but there is no answer! How can a customer care not answer calls?? It has to be a spam no. In that case!!! Are you all running a fradulent website...
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Nisha Nagaraj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requesting to refund the amount

Address:Pondicherry, Puducherry, 605013
Website:www.indiarush.com

I purchase a Semi Stitched Anarkali Suit worth 879 from IndiaRush.com on 14/03/2016.I paid Rs. 879 on the time of delivery (COD) with COD charge of Rs. 50. When I open the parcel I seen that product quality was very cheap and not price worthy so I decided to return the product and inform them via email. After that their pick boy picked up the product from my address on 15/03/2016. After that I claim for refund the amount via email which provided...
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rahulchauhanec3
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not give refund

Address:New Delhi, Delhi, 122001
Website:indiarush.com

Ref:My Order No.[protected]

I had ordered a Designer Suit from India Rush on[protected], After too many mails they finally shipped the product on[protected] takes more than 20 days and finally i received the product on[protected] quality of Designer Suit is not up to the mark .I had returned the Suit next day 10th of March 2016, Its going to be 19 days after i returned the product there is no update of my money refund i have...
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Pihu Trends
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:110030
Website:indiarush.com

We are from Pihu Trends, vendor at Indiarush.com, we have sold one Saree on Feb 16, 2016 4:53:35 PM for Rs Rs 1, 930, to a seller via IndiaRush.com.
As per there payment policy, For all delivered orders between 1st to 30th of any month payment will be released by 15th of next month. As of now e have not received any payment.We have sent them many mails but no one is replying and no is also answering phone calls.
I think the...
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ghatiya
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund given

Address:Gurgaon, Haryana, 122015
Website:INDIARUSH.COM

This is the worst website from which I have ever purchased online. First they send worst quality product, damaged product. and then they are compelling the customers to purchase from them because they do not refund the amount.. Secondly, their customer support is pathetic, they do not have customer handling etiquette. They are very blunt. they do not transfer the call.. They mentioned that you can do whatever you wanted we are in the market...
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