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IndiaRush / Arnit Retail Complaints & Reviews

3.8
Last updated Sep 4, 2023
Complaints 374
Resolved
266
Unresolved
108
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+91 11 4083 4083
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IndiaRush / Arnit Retail Head Office Address

630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India
110030

IndiaRush / Arnit Retail reviews & complaints page 12

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S
sakshiarora2408
from Delhi, Delhi
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Product not satisfactory

Address:Jaipur, Rajasthan, 302018
Website:indiarush.com

I ordered a anarkali suit vide order number[protected] and the product recieved is bad, evem my maid wears a better fabric that what has been delivered to me.

It actually need a lots of guts to showcase some beautiful pictures and deliver some low grade product. i takes a lot of courage to cheat on people.

have been searching for some contact numbers so that i can atleast SPEAK MY PAIN OUT and 3 cheers for...
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P
purnima1984
from Delhi, Delhi
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Worst customer service & product return

Address:Jaipur, Rajasthan, 302015
Website:www.indiarush.com

I bought products from india rush. my order no is[protected]. the product is really bad in quality. i want to return them but it was not giving me cash back option, just to replace or get credit to india rush account. what i will do with points credit in india rush account. after seeing the quality of these two products i am really not interested to buy anything. i do lot of online shopping but this site customer service is worst. the phone...
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A
avina20
from Anand, Gujarat
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Product quality very bad <cheating>

Address:122002
Website:indiarush.com

I have purchased one Salwar Suit from your website and the quality of product found to be inferior. I got credit points back to my account. But, I want my money to be refunded into my bank account.

When I am calling to your customer care, they are saying it is not our policy. What I will do with these credit points. i don't want to buy any new products from your website. You are cheating with customer and it is no in other...
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S
Sreejith Sreekailas Meenangadi
from Mumbai, Maharashtra
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Net machine work black semi stitched long anarkali suit-order#100287388

Address:673591
Website:indiarush.com

I have ordered one anarkali suit from india rush trough their website approximately 0n 6 jun 2016. but the item not received till this date (11-jul-2016).

As per the mail confirmation i got the courier details they have sent, mentioned below.
| shipped by | tracking number |
| dotzot |[protected] |

Now they are saying the the item delivered at this location, but i didn't received the same....
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S
Saurabh.Gupta90
from Chennai, Tamil Nadu
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Not refunding the money

Address:New Delhi, Delhi, 110095
Website:indiarush.com

I have returned the product after that they are saying that product is not same as it was purchased and marked it as dispute and not responding over phone matter is running from more than a month
Order No:[protected]...
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I
Inupala
from Chennai, Tamil Nadu
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Irresponsible behaviour with client regarding product

Recently i ordered a dress from indiarush it is not at all satisfactory i cl to costumercare he didn't replied properly said it for return he asked to cl 2mrow k i made a cl nxt day from that day onwards they are nt taking my cl on this i wl go to consumer court very worst product i recived from indiarush making people fools with the pics showing better dress sending non quality dress...
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R
Rohan Jawale
from Bengaluru, Karnataka
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Product return

Address:Khordha, Odisha, 751021
Website:indiarush.com

We brought product from indiarush and we didnt get got product of proper size and even the quality of the product low my order no is[protected] we have called your customer care lots of time and the reply is same the number does not exist you have your return policy of 15 day how we return the product when your customer care no is not proper i want refund for the product....
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G
Gudiya Srivastava
from Allahabad, Uttar Pradesh
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Black anarkali suit

Address:Surat, Gujarat, 395001
Website:www.indiarush.com

I ordered a 60 gm georgette machine work black semi stitched long anarkali suit - 26, but i am completely unhappy with the quality also it was totally opposite which i saw in the image. so i want to return the product very soon and refund my money.
Email id-suruchi. [protected]@gmail.com
Mob no.- [protected]
Order no.[protected]
Order date - 28 june 2016
Item no.- 378196...
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A
Atitkar
from Mumbai, Maharashtra
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Return of unsatisfactory product

Address:Mumbai City, Maharashtra, 400014

Order No. #[protected] dated June 27, 2016 for Item No. # 376719

As soon as I received the product I wanted to return the same.

Tried Customer Care No. 100s of time either engaged or no connection.

Then sent the mail from suhas.[protected]@gmail.com for collecting back the product and refund for same.

They replied our Team will look into it and reply. NO REPLY TILL NOW.

Again...
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J
johnson.rai
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund in bank account

Address:Mohali, Punjab, 160071
Website:indiarush.com

I bought a suit from indiarush of 1550.the product quality is very very poor.they arent providing refund in my bank account.they are saying to redeem money as cashpoint points..they cant force customers..such poor customer service isnt seen such days.this will totally degrade the site.Now i want refund in my bank account and not as indiarush cashback points.please help....
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N
Natasha Mittal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wants to refund the order

Address:Faridabad, Haryana, 121003
Website:INDIARUSH.COM

Respected Sir, I wants to refund the order because of quality of fabric. please suggest me the process. i tried to call customer care number i, e 91-[protected] FROM LAST 4 DAYS BUT NO BODY PICK THE CALL . I ALSO EMAIL TO [protected]@indiarush.com BUT NO RESPONSE IS GIVEN. PLEASE LODGED MY COMPLAINT AND REFUND THIS ORDER...
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S
Swathi Pradeep
from Bengaluru, Karnataka
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Product dissatisfaction

Address:Bangalore, Karnataka, 560093
Website:Indiarush

I ordered for an navy blue semi stitched anarkali dress but I'm completely unhappy with thenproduct that I have received.. More over I'm trying to contact your customer service from the time I received my product but no one is picking my call.. Please call me or at least reply to my mail. I want to return the product. U have mentioned that the product should be returned before 15days of delivery but when u don't pick our calls, how can we...
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A
apiammu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the amount or credit voucher

Address:Bangalore, Karnataka, 560010
Website:indiarush.com

Dear Sir,

We place an order on jun last week after two days, we returned the dress material through indiarush pick uppers. order no.[protected] and another order no.[protected]. That return courier receipt i was sent by e-mail ([protected]@indiarush.com). and also sent by login of indiarush. I was sent courier receipt so many times and im tring to call indiarush contact no. But still they are not responding and not given any refund and...
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K
Khan Firdous Fatima
from Aurangabad, Maharashtra
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Unsatisfied with product

Address:Aurangabad, Maharashtra, 431001
Website:www.indiarush.com

I have ordered a dress and want to return it because it is totally different from the one mentioned on the site it's material and all is different your contact number is not working please accept my request I have paid so much for it and dint got the product worth it..The contact number on your site is also not working.I have called on the number from which I got the call is also not answering..This is not the way to treat the customers ....
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K
kamaldeep2494
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not picking up the phone neither refunding mu money

Hi,

I think this indiarush site is a fraud and very cheap. they have delivered a cheap product to me. very low quality and when am trying to call them to their silly mobile number provided. it says busy and no one even call back.
I want my 1500 rs back. so cheap they are.

My order number is[protected]. I am not even to complain them. they are just not picking up the phone nor replied to my email.
br...
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S
shefu2016
from Noida, Uttar Pradesh
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Product is of worst quality

Address:New Delhi, Delhi, 110025
Website:indiarush.com

I received my lehnga yesterday only.. Iwas very shocked to see that worst it is..

Your shipment details for order[protected]
Shipped by tracking number
Ecomexp[protected]
* you can track your shipments after 10 am tomorrow morning.

Item sku qty
Satin machine work multicolour semi stitched lehenga - a1504 ir1167_270516_ac-150-04 1


T: [protected]

They...
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B
baiya
from Bhadrachalam, Telangana
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Saree pink machine embroidered

Address:Mysore, Karnataka, 570020
Website:indiarush.com

I have a booked above mentioned saree on 27.06.2016 and paid on line via SBI credit card. I have not received any confirmation. Please let me knuow whether you hv received payment of Rs. 1, 449.00. My bank says it has been credit to yr account.

my name is stell srivastava n mobile no. [protected]...
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J
Jay2016
from Bengaluru, Karnataka
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Refund on online order

Address:Vadodara, Gujarat, 390007
Website:IndiaRush.com

It has been almost nine months now and i am still fighting for a refund on a saree that i returned last september : (Of course, their phone is always busy, if you are lucky to get through you are put on hold and often cut off. No one calls you back, in spite of promising.
They are claiming that they never received the returned item, however, they received another item that was sent in the same package! Their computer was having problems...
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Address:New Delhi, Delhi, 700156
Website:www.indiarush.com

Dear mr. Rahi jain and rita sharma maam,

I have tried to contact your team more than 100 times but every time your team is cutting of my phone.

Sir/ maam,
I really need your help on my below mentioned complain as due to some issues with return receipt information made by courier team i have to suffer a loss of amount 700rs. Also note that i have reattached the mail for your reference also attached the...
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C
Chvup
from Mumbai, Maharashtra
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Goods not delivered /amount paid not refunded

Address:New Delhi, Delhi
Website:Indiarush.com

I had placed oder no.[protected] on 21.04.2016 for cotton white printed kurti with palazzo with size m with online shopping site 'indiarush.com'and made payment by credit card. After placing order i realized size m may not fit well and i should go for size l. So on 22.04.2016 i called on customer help no. & requested for size l which they accepted. On 23.04.2016 i received sms for shipment of item with size m thru courier ecomexp vide awb...
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