ING Vysya Bank Complaints & Reviews

Plz refer this letter because money makes bank and destroy the customer. In past I had worked in Tata Aig and open an account forcefully on 16-6-08 with minimum balance 5000 and i got letter of statement in every three month. last statement on 1-2-2009 amt showing with inst is 5117.18. On 24 April 2009 i had baby and was in rest, in between no letter received by me or my family. now i got msg on July 2010 that my ac balance is 2488.48. no information is provided. and i fell cheated. my a/c no is[protected] and i never had any transaction and my balance was maintain. no reminder is given no call no letter no email. my no is [protected]. i need an explanation why my hard earned money is deducted

Dear Sir/Madam,
For Last 7 months I was tri to Pf department & Company for my pf ,but i did nt get my PF ,plz help me to get my PF ASAP......

Thanks & Regards

Abhinav Pandey
Ex Employee-Ing Vysya LIfe Insurance
Employee id -10010
Mob-[protected]

I HAVE TAKEN A POLICY IN ING VYASYA INSURANCE LTD, BY PAYING A CHEQUE NO. 926505 OF KURMANCHAL NAGAR SAHAKARI BANK, KASHIPUR, TO MR. SUNEEL NEGI BRANCH MANAGER OF K.N.S BANK ON 28.03.2008. AT THE TIME OF RECEVING A CHEQUE MR. NEGI TOLD ME THAT YOU WILL RECEIVE YOUR BOND PAPERS WITH IN 15 DAYS. BUT WE DIDN'T RECEIVE ANY BOND PAPER OR ADP NUMBER.AFTER FEW DAYS MR. NEGI TRANSFERRED TO BHAWALI BRANCH OF K.N.S BANK, NAINITAL. AFTER A LOT OF TROUBLE I GOT THE NO OF MR. NEGI OF BHAWALI BRANCH, THEN HE MADE MY CONTACT WITH MR. SHALABH SAXENA , AGENT OF ING VYSYA.THEY BOTH OF THEM SAYS THAT YOU WILL RECEIVE YOUR BOND PAPERS IN SOME DAYS BUT STILL I DONT HAVE ANY INFORMATION REGARDING THE SAME,
I WAS DORMANT FROM LAST TWO YEARS BECAUSE MY FATHER WAS CAUGHT BY SEVERE KIDNEY DISEASE, THIS DECEMBER HE WAS PASSED AWAY , DUE TO WHICH MY FINANCIAL POSITION IS NOT GOOD,
NOW I WANT TO FILE A COMPLAINT AGAINST ING VYASYA INSURANCE CO LTD, MR SUNEEL NEGI AND AGAINST MR. SHALABH SAXENA THAT THEY HAVE CHEATED ME, IN NAME OF LIFE INSURANCE POLICY.
SIR, I AM REQUESTED TO YOU TO TAKE SOME NEED FUL ACTION I AM REALLY VERY THANKFUL TO YOU.

WITH REGARDS
GAURAV TRIVEDI
260/ SINGHAN STREET
KASHIPUR (U.S.N)
UTTRAKHAND.

Respected Sir/Madam
I already have made a complaint that i haven't Recived a Policy of My Insurance (Policy No.:[protected] which is on name of Sonia Kumari but i haven't recived any responce from yourside so please tell me about that otherwise refund my funds.

Sonia

I am having policy with ING no: 00245716. This is in force since 2006. My premium due date was 28 March 2010. I dropped the cheque in one of the drop boxes provided by ING. After one month when I checked my bank statement, it was not reflecting cheque clearance. When I inquired ING people told that now they have stopped drop box facility.
They dint even inform us. When I gave a complaint, they are not ready to resolve it. Nor are they arranging for cheque collection. Now yesterday I got SMS that my policy has lapsed.

I am facing problem with this ING people since last 4 years, every time a new problem. Please let me know the source through which these people will get godd lesson for playing pranks with customers like me.

respected sir/madam
myself is sonia kumari having policy no.01613661 have purchased a policy from ING LIFE INSURANCE on dated27/07/2009 through their agent. but i hadn`t recieved my policy till now i informed their agent when he tried he told me that policy has been snnt to you and give me a number of indian post of registered letter .then i went to post office and enquire about it but didn`t get any result, then i informed about the result to agent. he tried agian and at last given me a perfoma a told me to give it at an affidavit.
sir i am badly harrashed by the co. if they can issue me policy easily then its ok . otherwise refund my funds after their deductions and for future i tell them NAMASTY.

Soniakumari
policy no.01613661

Hi
I have applied for my PF withdrawal thorugh my previous employer ING VYSYA BANK FARIDABAD, and i have subimitted all the required paper, proof and documents as on 25May2009 to the ING vysya bank PF office delhi. But I have still not received my PF which ideally take 45 days to get credited into my account. I have tried to calling the EPF Office, Bangalore on the phone number. provided, but un-able or not picked.
My PF number is KN/BN/26522/P-9722


REGDS,
MAHENDER KUMAR

This is vibhor shroff from kolkata....i have applied for a job in this company....I have given the interview ,..I have deposited my documents & Money for the job in 1st week of february.But I have yet not received any call from the associate of the bank whom I have given the money...He doesnt picks my phone...His name is saurabh varma..Location Sarat bose road........his no is [protected]...

I think this is the way INGVYSYA company runs & guys are making money...By saying job opportunity & taking money & not picking the phone calls......

kindly take some immediate reaction against my case ......!!!


Regards
vibhor [protected]

i am resigned from ing life 31/07/2009.i am not received my pf amount please take further action about ny p f amount.my p f number is KN/25113/21014.my contact number is [protected].

Dear All,

kindly, go through the mails attached with the complaint and
do the needful asap. as I tried to get the answer from them for
which i sent many mail even though i did not get any feedback
so i m lodging a complaint against.

Mohammed Maqsood Hussain'
Gulbarga Karnataka
[protected]

Dear Sir/Madam,

I m still waiting for the feedback from your end ,kindly let me know the status
either i will get the pf amount or not.if not why.have u received the pf documents or not.
please do it fast it is already too late.

Regards
Md Maqsood Hussain
[protected]

--- On Mon, 15/3/10, maqsood hussain <[protected]@yahoo.co.in> wrote:


From: maqsood hussain <[protected]@yahoo.co.in>
Subject: RE: provident fund claim
To: zabiulla.[protected]@ingvysyabank.com
Cc: prathibha.[protected]@ingvysyabank.com
Date: Monday, 15 March, 2010, 1:53 PM



Dear Sir/Madam,

Kindly do the needful asap,

Regards
Md Maqsood Hussain
[protected]
--- On Fri, 12/3/10, zabiulla.[protected]@ingvysyabank.com <zabiulla.[protected]@ingvysyabank.com> wrote:


From: zabiulla.[protected]@ingvysyabank.com <zabiulla.[protected]@ingvysyabank.com>
Subject: RE: provident fund claim
To: prathibha.[protected]@ingvysyabank.com
Cc: [protected]@yahoo.co.in
Date: Friday, 12 March, 2010, 4:16 PM







[protected][protected][protected][protected]

From: maqsood hussain [mailto:[protected]@yahoo.co.in]
Sent: March 12, 2010 4:05 PM
To: Zabiulla Khan ( Executive-HR-IVFSL-MG Road )
Subject: provident fund claim


Daer Zabi sir,



This Mohammed Maqsood Hussain Ex-senior sales executive of ing vysya-bank Gulbarga branch as u can find that I was persued to claim PF amount from tha mails undermentioned

in regards I had forwarded pf documents routed through bank long back .so far i did not get any intimation or amount so look into the matter asap.The details are mentioned hereunder.



Name of the emploee : Mohammed Maqsood Hussain

Employee code : IVA14E0509

PF No :KN/BN/26522/P-2839

DOJ :[protected]

DOL :[protected]

Bank account no :[protected]



Cancelled cheque also attached along with the documents submitted on[protected]



Officer name :Mr Omprakash

Emp No : 95847



Regards

Mohammed Maqsood Hussain

[protected]


--- On Wed, 27/1/10, maqsood hussain <[protected]@yahoo.co.in> wrote:


From: maqsood hussain <[protected]@yahoo.co.in>
Subject: Fw: Re: FW: Process to claim provident fund
To: [protected]@yahoo.co.in
Date: Wednesday, 27 January, 2010, 1:30 PM

--- On Wed, 5/8/09, maqsood hussain <[protected]@yahoo.co.in> wrote:


From: maqsood hussain <[protected]@yahoo.co.in>
Subject: Re: FW: Process to claim provident fund
To: "maqsood hussain" <[protected]@yahoo.co.in>
Date: Wednesday, 5 August, 2009, 3:08 PM Dear zabi,



As per our discussion through mails i am hereby sending my pf documents to you

according to the address provided by you i just want you to take care it & confirm me on receipt of the same & i will be thankful to you



Regard

Maqsood Hussain

--- On Thu, 23/7/09, Hussain, Mohammed <Mohammed.[protected]@TATA-AIG.com> wrote:


From: Hussain, Mohammed <Mohammed.[protected]@TATA-AIG.com>
Subject: FW: Process to claim provident fund
To: [protected]@yahoo.co.in
Date: Thursday, 23 July, 2009, 3:12 PM





Regards

Maqsood Hussain

TATA-AIG Life Insurance Co.Ltd

Cell: +[protected]

Branch: Gulbarga



-----Original Message-----
From: zabiulla.[protected]@ingvysyabank.com [mailto:zabiulla.[protected]@ingvysyabank.com]
Sent: Tuesday, July 14, 2009 6:00 PM
To: Hussain, Mohammed
Subject: RE: Process to claim provident fund



Dear Hussan

Send the forms to the given below address

Zabiulla Khan
Executive - HR
_________________________________________
ING Vysya Financial Services Ltd
Corporate Office: No. 4 & 5, 'A` Wing
Ground Floor, #6 Mittal Towers
M.G.Road, Bangalore - 560 001
Zabiulla.[protected]@ingvysyabank.com
Phone: | +[protected] |
_________________________________________
We Help 'U' Deliver Service Excellence

-----Original Message-----
From: Hussain, Mohammed [mailto:Mohammed.[protected]@TATA-AIG.com]
Sent: 14/07/2009 12:59 PM
To: Zabiulla Khan ( Executive-HR-IVFSL-MG Road )
Subject: FW: Process to claim provident fund



Dear All,



In regard to the above, kindly let me know whether duly filled PF withdrawals should be routed through bank only or i can directly send to you people.

if so please provide detailed address of the office. so as to send the documents without any let and hindrance.





Regards

Maqsood Hussain

TATA-AIG Life Insurance Co.Ltd

Cell: +[protected]

Branch: Gulbarga



-----Original Message-----
From: zabiulla..[protected]@ingvysyabank.com [mailto:zabiulla.[protected]@ingvysyabank.com]
Sent: Friday, April 17, 2009 11:52 AM
To: Hussain, Mohammed
Subject: RE: Process to claim provident fund

Dear Hussain



Send one cancelled cheque with the withdrawals



Regards

Zabiulla

-----Original Message-----
From: Reshma MG ( Senior Executive HR-IVFSL-MG Road )
Sent: 17/04/2009 11:45 AM
To: Zabiulla Khan ( Executive-HR-IVFSL-MG Road )
Subject: FW: Process to claim provident fund

Can you Pls send him the soft copy of withdrawal form.

-----Original Message-----
From: Hussain, Mohammed [mailto:Mohammed.[protected]@TATA-AIG.com]
Sent: Thursday, April 16, 2009 6:59 PM
To: Reshma MG ( Senior Executive HR-IVFSL-MG Road )
Cc: Kusuma Bangari-Back Office Support-Hyderabad RO
Subject: Process to claim provident fund

Dear Madam,



As I want to claim my provident fund which is accumulated during my stay in the company in my PF account.

Kindly suggest me in this regard. I don't want to transfer the same to my new PF account.





Regards

Maqsood Hussain

TATA-AIG Life Insurance Co.Ltd

Cell: +[protected]

Branch: Gulbarga







-----Original Message-----
From: [protected]@ingvysyabank.com [mailto:[protected]@ingvysyabank.com]
Sent: Friday, February 20, 2009 4:37 PM
To: Hussain, Mohammed
Cc: kusuma.[protected]@ingvysyabank.com
Subject: RE: Regarding final settlement of Md Maqsood Hussain



Mohammed,



Did you check your account it is already credited on 30.12.08 RS 6077 as Narration Dec Salary.



Regards

Reshma

-----Original Message-----
From: Hussain, Mohammed [mailto:Mohammed.[protected]@TATA-AIG.com]
Sent: Thursday, February 19, 2009 6:07 PM
To: Reshma MG ( Senior Executive HR-IVFSL-MG Road )
Subject: Regarding final settlement of Md Maqsood Hussain
Importance: High

Dear Madam,



I am Md Maqsood Hussain I was an employee of ING Bank Gulbarga Branch from 05/12/2004 to 23/11/2008

I have left the Co, on 23/11/2008. But, till today my settlement is not done.



Detail as follows



Name: MD Maqsood Hussain

DOJ : 05/12/2004

Branch Code: 1460

City: Gulbarga

IVFSL Code: IVA14E0509



Regards

Maqsood Hussain

TATA-AIG Life Insurance Co.Ltd

Cell: +[protected]

Branch: Gulbarga

Dear Sir,

I am writing this letter to bring to your notice the unethical and unprofessional code of conduct by ING Life insurance representatives.

One of the executive of ING life insurance named Mr. Sumit Kumar Mishra approached me for discussing about a retirement plan for my father. He committed me that if we pay a premium of Rs. 50000 annually for tenure of 4 years, would entitle us to receive a pension amount of Rs. 7200 per month from the 5th year, up to the age of 85 years, which was pretty hard to believe.

He showed me the computation of the same, which he brought along with him. I insisted him to let me know how that pension amount of Rs. 7200 per month was computed. At that moment he showed a severe lack of knowledge about the policy and the pension amount computed and requested for an appointment for a different date.

He however, collected a cheque from me for Rs. 50000 towards the first annual premium and told me that during next meeting he would bring along the monthly pension computation on the letter head of the company. During the next meeting also he was not able to explain how the pension amount was derived and had mugged up few policies and when asked about something else, again he wanted more time. I told him that I don’t want the policy and asked him to return the cheque which he collected from me.


Next day again I received a call from Sumit and he told that the Branch Manager, Mr. Vishal wants to have a talk with me and sort out my query. Mr. Vishal was also not able to justify the commitment made by Mr. Sumit and said that the pension would be around 4000 and that also subjected to market conditions. I clearly told him that I don’t want the policy and requested him to return the cheque, to which he agreed.

Later on, to my surprise, I came to know that inspite of my refusal to take the policy, the policy was issued to me. I m extremely sorry that across the industry I haven’t found any Insurance company behaving in such a way. The details of the policy issued are:

Policy No: 01770361

Type of Policy: New Best Years

Policy holder: Manjeet Pal Singh Bhui

Further, to add to my astonishment, I found that the policy which I received was totally manipulated by your officials. Details of the same are hereunder:

* The application form attached with the Policy is not the one, which was filled up and signed by my father.

* The Signatures in the name of Mr. Manjeet Pal Singh have been forged by your executive.

* The tenure period which was of 4 years, has been manipulated to 5 years.

* Contact No.(mobile) filled up in the form is not of mine, but that of Mr. Sumit Kumar Mishra.

* Father and Mother of the policy holder (Manjeet Pal Singh) are alive, which has been showed as natural death.

This is extremely pathetic and a case of Fraud and Forgery. ING Life Insurance cannot forever deny the unethical acts of its representatives as the communication which I had with Sumit Kumar Mishra and Mr. Vishal were on a recorded line and I am having the recording clips for the same.

I still trust the higher authorities of this company who have built it, to look into the matter, and cancel the policy immediately and refund the complete amount of Rs. 50000, without deducting any charges. I regret to inform you that I have never had to face such problems in any of my dealing with any of the insurance company in India. I do anticipate a reply and expect steps be taken against those responsible, or rather should I say, totally irresponsible and set example for others too.

I have taken a loan from ING Vysya and first of all they charge 1 to 2 % above market rate. I approached them to close the account and they said I need to pay a penalth of 3%. But the initial documentation we have signed while the loan was taken clearly mentions 2%. When I asked about this change, they have no answer. Be careful while dealing with this bank

Dear Sir
I had taken a home loan from ING Vysya Bank Limited of INR 46L in early 2008. The disbursal at that point was done at 10%.

I would like to compalaint about the bank on the following issues:

1. High Interest Rate: The current interest rate being charged on my home loan is 10.25% which is indiscriminately higher (higher by about 150-200bps) than the current prevailing rates in the market (or) infact rates being offered by the bank for new loans. I would like to note that this is extremely high because:

a. RBI has reduced the CRR (from 8% to 5%-recent increase to 5.75%) / Repo (reduced from 8 to 4.75%)/ Reverse Repo (reduced from 6% to 3.25%) rates to help banks reduce interest costs of their customers
b. Competitor banks/ FIs like SBI, ICICI, HDFC have reduced home loan rates to 8-9%
is offering home loans to new customers at 8-8.5%.
d. Please note that this is a joint loan (me and my wife) and the risk profile of our loan would be one of the lowest given the below:
- Our credit track record is impeccable
- We both are MBAs and work for respectable MNCs
- Practically, NIL chances of default based on the current income trend
- We fall in the age bracket of 28-33 yrs clearly demonstrating future ability to repay the loan

My home loan interest on the contrary was increased to 11.25% in Jul 2008 and was only reduced to 10.25% in mid of last calendar year, which is significantly higher than when it was disbursed, which to my mind should have been reduced to 8-8.25% in line with the soft interest regime being maintained by the Central Bank and also the fact that the rates are floating in nature.

I had requested the bank to kindly take the above into consider a further reduction in home loan interest rates given the above, but no clear explanation was given despite repeatedly writing to them. As a customer of the bank I fail to understand why higher interest is being charged to me when:
- From a risk profile perspective: I have already written about our future ability to repay. I would tend to assume that my risk profile would attract lower capital hence lower interest rate. I would also like to note that there have been so far no delay of payment from my end and infact I have partially prepaid a portion of the loan
- From prevailing interest rate scenario: Clearly the Central Bank wants all the commercial banks to maintain a soft interest regime which is not being followed by the bank for old customers, which is discriminatory in nature

The bank's pricing seems to be completely non-transparent in nature and I as a customer am not sure why are high rates being charged to me and why are concept of floating rates only applied while increasing the interest rates and rates seem to become sticky when the rates are to be brought down by the bank.

2. Un-acceptable Practices amd Mis-selling: When the home loan was sold to me, one of the key selling propositions was the ability to pre-pay (or) foreclose the loan post 6 EMIs. This is one of the main reasons why I choose to take the loan from this bank as compared to HDFC (which is a much reputed player in this product)
From Sanction Letter of ING Vysya Bank, dated 14th Mar 2008, Point 10:
QUOTE
Over 6 months, partial prepayments are allowed any number of times subject to a minimum of 3 times of EMI and continuation of 12 EMIs.
UNQUOTE
Subsequently, this was covered in the loan agreement as well, where this was confirmed to me by your bank’s sales personnel that the whole loan can be repaid or foreclosed after 6 months of EMI repayment. Further to that after more than year of taking the disbursal, I was shocked to receive one way unilateral communication from the bank dated Apr 2009, whereby:
a. The prepayment per year was limited to 25% of the principal outstanding
b. The penalty was increased to 3%, which was not mentioned at all in the home loan agreement

It so seems that this proposition of ability to foreclose (or) pre-pay was used as a hook to attract new customers like me and then change it suit the bank’s requirement which is clearly unfair and unacceptable.




I have written to the bank several times, but no clear justification (or) resolution was provided for resolving this issue, especially on why was pre-payment facility removed, which is clearly adventageous to the bank but clear highly unfair to a customer like me. I would request your kind intervention on the following:

- Allow me to shift my home loan to another bank under the old conditions of the sanction letter without any penalty
- and, direct the bank to have transperent pricing policies in line with the risk profile of the customer and reduce my pricing till the time the loan is not shifted.
- Also, reimburse high interest charged at 150bps for the last calendar year.

Looking forward to your kind support in ensuring that we are fairly treated in this matter.

Thanks and Regards
Debarshi Roy Chowdhury

Hi All,

I have taken a Life insurance policy No. 01650989 on Sep 2009. Firstly they delayed to deliver the policy and later i got it delivered from different courier company. And i have signed the ECS facility form to deduct the amount every month. Even i have sufficient fund in my account then also they have not deducted the amount through the electroniuc clearance instead of that they have sent a letter stating that i havent paid the EMI then i called their customer care regarding this issue they told they will call me on the next day i didnt recieve any call so i called again they gave me some email to [protected]@ingvysya.com and [protected]@ingvysya.com i sent a mail regarding this issue on 23rd Dec'09 but i got one revert on 29th Dec'09 stating its been forwarded to Complaint cell once we get a revert we will intimate you i got frustrated by this type of reply and i clearly told them i dont want the Policy just cancel it and refund my money, i called customer care and i spoke to haritha compaint division manager and she replied on 07th Jan'10 stating its resolved and refund is not possible and they thanked me for banking with them.........please customers think twice before paying money to ING Vysya Life Insurance company because as a customer i can tell they dont provide the cusomer serice properly. And they dont reply you guys when you send any mails at last they will come to decision without consulting the customers.

Regards,
Bharath Kumar K P
[protected]

Hi All,

I have taken an ING Vysya ULIP in NOV 2006 vide Policy no. 00524525 and somehow i realized that i should not continue with it and asked for the refund of money after completion of 3 mandatory years in NOV 2009. I submitted my application for surrender on 25/11/2009 at the Kirti Nagar - Delhi office. After few days i received a letter from ING that " DUE TO MISMATCH OF SIGNATURE ON POLICY DOCUMENT REFUND CANNOT BE PROCESSED" . I went back to the Kriti Nagar office with the letter and Signature Verification Form. I signed in front of ING representative almost at 8 places on 2 forms just to assure my identity. Even the ING person also countersigned and assured me that this time i will get refund in 10 days(max.) only. Yesterday(20/12/2009) i called Banglore Head Office and i came to know that again the application has been rejected!!

When spoke to the customer care, besides convincing me and telling me the fact; he said that i cannot get the refund till i don't sign the same way i signed 3 years back which is highly dis-appointing. I asked them to confirm my identity with other documents even asked them to transfer money into my Bank Account vis ECS but a BIG NO came from their side.

I would again go to Kirti Nagar Office tomorrow and hope it will get resolved soon otherwise i must say that i am stucked in a trouble with a BAD name and if anybody is thinking to buy or get into any deal with ING then i would say " THINK AGAIN!"

Thanks and i hope with this forum i would be able to express my regression in buying ING.

Respected sir,
i beg to say that i am live in etawah and have done my insurence from Mr. Jitendra Kumar son of Mr. Ram Prakash savita who is living at Agra Bye pass road, infront of Shankar Dharam Kaanta, Gwalior.
then sir i had opened the policy no. 00832746 from Mr. Jitendra kumar of the rupees of 50,000/- per year its a three year plan. 2nd policy submitted by me and third policy which was submitted on 29/09/2009. Jitendra kumar came at my hometown etawah and he take the amount of policy which was 50,000 in cash and take the photocopy of reciept of 2nd policy. after some days he sent me a receipt of 3rd policy but it was scanning photocopy of 2nd policy when i caught this fault then i have asked to Mr. Jitendra about this decieve.then he submitted the cheqe of Dena Bank of 50,000 rupees at my behalf on 03/11/2009 but sir i have no account in Dena Bank in Gwalior.
the cheqe no. is 967447. and when i had complaint about the whole process to the branch of ING VYSYA at Gwalior then i got the information from the branch manager of ing vysya gwalior that Mr.Jitendra kumar has been terminated in March 2008.

But Sir I had no information about this from jitenra as well as Ing vsya that Jitendra was terminated earlier. I have gave the 50,000 rs. to him in 29/09/2009.

There is the responsibility of the companay that inform to me, that Mr. Jitendra was terminated so sir there is liability of company that full amount of my policy should be return to me or my policy account.

please sir consider it.

thank you sir

obidient
subodh kumar
policy no.00832746
Add.302, Lal pura
Etawah

Dear Sir,
I was an employee of ING Vysya Life Insurance Ltd.I had sent the PF withdrawal forms to ING Vysya Life Insurance office B'lore received by them on September '09 confirmed by Ms Rekha incharge of PF withdrawals.on asking for the status of the same,after two months she said that the said forms have been misplaced by their vendor.I had requested a mail for the same which i am still waiting.
Kindly let me know what step i have to take.

My ING Vysya Bank, Branch: Hanamkonda of Warangal Dist.,A.P. SB Ac.No.[protected], Debit Card No.[protected] 004.On[protected], Time:16:23:53 at BIG BAZAR, LB NAGAR, HYD., Debited Rs.1007.75,vide AXIS BANK(D), BIG BAZAR, Hyderabad SALE Swip,MID:[protected] and I confirm with my signature for single transaction. But in my Said SB Acct of ING Vysya, it was debited twice, on 2-11-09 Time: 16:26 and again Time: 16:28 with Ledger Balances Rs.41,039.44 and 40,031.69 respectively, as per messages given to my Mobile No. [protected].
In this problem I forthwith approached the concerned BIG BAZAR persons, then they have given me a Mini Statement (DETAIL REPORT) from the concerned AXIS BANK, dated:02/11/09,Time: 16:34:10,
in which Only single debit, to an amount of Rs. 1,007.75 is seen, on Tran Type: Sale, Primary A/C No. [protected] 004, Invoice No. 000209, Auth Code[protected]

To,
The Manager

Sub: - At Ajmer Branch There is no Facility & Wrong Behavior.

Respected sir,
My Name is vijayendar Rawat & I am advisor in Max New York Life.
My friend Name Ashok Kumar Mishra Is having a policy From Ing Vysya
Policy no. 1635281 Which Is Free look And Cancelled . From Last 2 months
I do not receive my refund Cheqe. So My Friend Vijayenda Rawat Go on
Date[protected] At Ajmer Branch For Inquiry Off My Cheqe. At Ajmer
Branch at There the Branch Manager & Astt. Branch Manager behave Very
Rudely And Physically Handling With my Self And Said that we don't
follow any rule . At Last They Call Max New York Life Trainer Sanket Garg
And Then My Sales Manager Ashish Sharma Call Me And Pressure Me That
Don't Go At Ing Vysya.
I want Quick Action Should Be Taken Against
Them So That We Feel Better Hoping For Fast Reply.
Thanking You


From :
Ashok Kumar Mishra & Vijayendar Rawat
Mob No. [protected]

Sir


I am an account holder in IOB Bank at sholinghur (631102) Ac no 2310. On 16.10.09 around 5.30 pm i used the ING vysya atm Rajaji nagar, Bangalore for withdrawl of rs 1000.But i didn't receive the amt through atm as well as the transaction slip for twice of 1000 rs.(2000 rs).Subsequently on checking my balance i was found that a sum of rs 2000 is debited fro my account.I have given a request to the branch manager to take necessary actions.