ING Vysya Bank Complaints & Reviews

Dear Sir/Madam,

I had taken loan from Ing Vysya Bank 6 months before and had paid part prepayment on 22nd Jan 09.

Problem: I was told that if Ing Vysya Bank system will show my part pre payment before 25th Jan, I shall get its benefit from Feb 09 only that is why my cheque was put in High Value On 22 Jan and it was debited from my account on that day itself. I enquired from Delhi, Karol bag branch next day, they told that it is appearing in system now and My principal is adjusted and I shall get its benefit from Feb 09.but when I re-enquired on 27th Jan 09, I was told that I shall get its benefit from March 09.As per rule
I should have got its benefit from Feb 09 only. But the thing is that as a customer why I shall bear all losses. It is not my fault. No body is replying.

Another thing is that, there is no rule anywhere mentioned regarding cut - off Date.Shall I not get benefit of simple interest for 1 month in this case, if they are keeping money with it?.

Please guide me ..

below is Ing Vysya Bank 's reply of my query:

As I discuss with you, after 20th any part payment made by the customer will be consider in next to next month.

I recd your cheque on 21st Jan, 09 but I communicated you that it most probably you will get the interest benefit from Marh' 09, on your request I put all my effort and present your cheque in high value.

Hi Friends,
If you are planning for home loan and find that taking home loan from any national bank like SBI is very difficult compare to private bank like ING, ICICI then you are on wrong lane. If SBI reject your home loan application then never finalizes this deal because either your property is disputed or your document is incomplete in this case you will find that private bank will offer you loan very easily. Here I am explaining you my experience with ING, when my loan is sanctioned they are offering me floating rate of interest @ 11.5 and when Ioan disbursed within month rate of interest increased to 12% . Before disbursement they are calling me daily and after that I have to call them daily. As All of you know that when RBI declare the cut in lending rate in November 2008 next day SBI decreased their interest to 9.27 % and you know still I am paying EMI @ 12 % to ING. Morel of the story is that hassles for two or three month from SBI is better then hassle from ING for remaining life.

My ATM card is missing.So I want block my ATM debit card. And issue me a new ATM card.

I had applied for a Pre approved home loan form ING Vysya - Bangalore, the loan sanctioned does not cover the 85% of the property, I would like to withdraw this application rather I will not be availing the loan. This is a pre-approved loan and no other formalited were carried out by the bank

I request for a refund but there is no proper response from the officer/bank

Appreciate if you let me know if the charge of Rs.11, 236.00/- paid via Cheque #694927 is returned after deduction. Or may I move towards legal remedies, sine there is no repsonse from the sales manager/ representative of ING Vysya Bank.Thank you

i have opened a current account no.[protected] in the name of commands internet world on 22/10/20098 i have given a cheque for initial amount Rs. 12000/- cheque would be cleared in my account bu my account is not activated yet.
i released two cheque from this account but both cheque are returened. for this matter i lost my reputation and money also.
i complent with the mand H. Q. complent no. is[protected] but problen as it is.
please take the immediate action of this matter

I Sreeja.S applied for a PAN card on 29/08/2008. Application sr no[protected] & coupon no[protected]
this is to bring to your attention that i havn't received any documents regarding this .

Kindly request you to do the need ful at the earliest in which i have to submit & update my pan card to our office & have the patience to revert bach at the said email ID

thank you

Appreciate if you let me know if the processing fee of Rs.11, 236.00/- paid towards a Pre- approved home loan is refundable after deduction.

Further I was only Informed over phone that a loan is approved and I have not singed on any approval documents. Also the loan sanctioned does not cover the 85% of property value;

I will not be availing the loan can I move legally to get the refund net bank changes, while the bank has not replied to any of my mail/request whether it refund or not. Thank you for your advice

Hello Sir,
I have taken a ING vysya policy on 4th July 2008. The agent who got us into the policy cheated us with all false promises, and made us pay INR 9800 . When i received the documents regarding my policy i found out that our signatures were forged. I called up the customer care and told them about the incident, I was shocked to hear a different story from them towards the policy. Kindly help me i invested this amount even though i had many commitments. Now how can i proceed legally. Can i claim any monetary loss? Please advice
Thanks and regards
Karan

Below is my saga of the Life Insurance policy, for which I have been waiting for a refund... I hope after this I would get my refund of INR 25 thousand...

Below is the copy of email that I have been forwarding to your [protected]@ingvysyalife.com mail box from the last four months + for like 20 times or more and not got a response yet.. I have been in touch with an agent over the phone and

My name is Supriya and I have had a policy with yourselves the last year for INR. 25, 000 (INR 25 Thousand only) and the policy number being : *******.

This policy was made thro an agent who called herself Radha.. Her husband was the means of correspondence and he told me that I would have to pay premiums for 3 years... and got my signatures for the papers.. however, when I received the policy documents and the paper works, I saw to my surprise that I had to pay premiums of INR 25 thousand for 18 years, which I could not have afforded. I immediately called your help desk team within 2-3 days of me receiving the policy documents and told them that I was not happy with the deal of the policy and decided that I would cancel it. Your agent told me that I would have to send an email as I was hurrying out of the country and promised me that I would receive a refund of the whole amount paid towards the policy as I was within 30days. I did what the agent told me to and left the country immediately in July 2007. The only reason that I could not chase the case for the refund is that I have been out of the country since then and would be away till Nov this year. But I always hoped that my money is with safe hands and that I would get my refund soon. However iironically there was a mailer back to my address in Bangalore, which said that I would have to pay my premium for the policy which I believed was cancelled and been refunded.. I did get in touch with an agent who called himself Keshav Murthy, his email address being keshava.[protected]@ingvysyalife.com he made false promises about getting the refund within 15 days on May 28th 2008 and till time has not got back to me positively.. My repeated international calls to him went a waste after one day he told me that I would have to get in touch with the agent again.. I know that the agent would not help me as all she wants is her commission with my premiums paid... I am disgusted that a bank like ING Vysya could actually treat a customer this way.. I have been getting reminders on my Indian address about the payment of the premium with interest... All I seek is justice and a repayment of the full amount with interest...

Title : complaint regarding insurance policy
Name : mamta
Email : [protected]@gmail.com
Adddress : 187/5, street no.-7, than singh nagar, anand pabat
City : new delhi
State :delhi
Zip : 110005
Phone : [protected]
Business : Ing vysya life insurance company ltd.
Individual : raag laxmi and chiranjeev sr. executive
Address : Ing vaysya life insurance company ltd
City : 28 barakhambha road, conougt place
State :delhi
Zip : 110001
Phone : [protected], [protected], [protected]
Complaint: i have purchased a insurance policy no 01151521 on 30th july 08
and after 1 month i received the doc.of that policy on 5th aug.08 and on the same date i forwarda request of cancellation due to term and condition of the policy and requested them to cancel my policy and return my
money, but they did give me any response . nor even tell me status of my
policy.i also talk to the Sr executive Mrs. raj laxmi and chiranjeev in Bangalore but he
also not paying any attention. it is since month i am calling them but
they did not giving me any proper response every time they make an excuse

Consequences : indirectly they are simply making fun of me . and money is
blocked there as i need my money back.

dear sir,
I have a policy in ing vysya life insurance company. the policy no is 01155488. due to certain conditions in policy i want to cancel this policy and regarding the cancellation i have submitted the application in the freelook period on 21 july 2008 and they said it will be cancelled in next 15-20 working days. but now its 3rs september and the policy is still active. i called their customer care several times everytime they said we'll call u back in 2-3 working days but they didnt call. please take appropriate steps to solve my problem.

yours faithfully
gaurav singhal

Dear Sir / Mam,
i sent my PF claim form to Ing Vysya Life Gurgaon on the 24th of May 2008, they in turn sent it to Banglore, which is the HO the same day. When i followed up with them i got a mail saying that they have processed it and sent it to the pf trust on the 30 th of june 2008 and iam supposed to follow up with the.I was slso told that i wil get my claim in 45 to 60 days. but it has been more that 60 days and i have still not recieved my claim.my PF number is KN/25113/01621 and my employee number was 2203 . Kindly help me with this.

Thanks & Regards
Vishal Ahuja

No standard, No service, Big Fraud Bank.

Its a [censored]ing rascel bank!!!

Netbanking website is a hell.

Netbanking login never works, even if it work all hanges.

Over charges for non ING Vysya Bank ATM usages...

I will [censored] all the employees of this bank

hello boss
i am kuldeep singh my a/c no[protected]in icici bank boss my cridit pin no is i am not remeber so plz confirem to my credit pin no rl [protected] and expire date 08/17
so plz requist confirem to my pin no rl

dear Concern,
i had resigned as a Relationship Manager-Alt Channels from this company on June 2007.
My full & Final settlement has not come in even after repeated reminders.

More importantly...I had submitted my completed PF withdrawal form.Even after repeated e-mails as to the status of the said withdrawal form they have actually not given a confirmation as to the
1.fact whether they have received the courier????
2.Submitted the same to the PF office in Bangalore???

Hi, I have taken the policy for Life INsurance in year 2007. My policy no is 00678383. I have already paid the premium in the month of October, but haven't recvd any kind of acknowledgement regarding the same from the company till date. I would like to know if my policy is still active or it has been cancelled by the company. If so then please kindly let me know as soon as possible.

Thanking Yours

Aslam. Anware

I joined ING VYSYA LIFE INSURANCE freedom plan paying $10, 000(Rs 4, 44, 000). But I was awarded only Units worth Rs 3, 34, 000. No. units were 23, 632. No. o[censored]nits to be awarded to me should be more. I enquired with ING and found they have taken and paid commission fee of more than Rs 1.5 lakhs to the agent who got me into this program. ING VYSYA LIFE done this to me without my permission or knowledge. When I asked to return the amount, ING declined my request.

So please do not go/purchase any products or services of ING LIFE VYSYA as you will also be cheated.

I am writing this on everyone's benefit and guidance.

Thank you.
Kumar

Dear sir,

Myself Puneet chutani and i am from hissar(haryana). I have a complaint agains "ING VYSYA GENERAL INSURANCE" regarding fee of rs. 750/-. The stiutation is as follows:-

One of my friends working at ING VYSYA, and due to his concern i was ready to become Insurance advisor of company and i also handled my documents and fee of rs. 750/- to him on 7th april 2008. But i didnt fill any format that time. After next day as discuss to my parents, i call to him and told that i am not interested and want my fee back. The reply from comany was that fee is submitted and not refundable. I even dnt know how they make me advisor without fillinf the form and withour my Signatures. I am student and from middle family. please help me on this. The concerend person address is as follows :

ING Vysya Life Insurance (B7F)

88 E;
Model Town
Hisar 125001

Contact: Swati Bajaj
Tel: [protected]


and my details are:

Name- Puneet chutani,
Address: #233, model town, hansi(hissar)-125033,
Contact no. - [protected]

THIS IS REGARDING DEPOSITING OF MY PREMIA POLICIES NO 7601 AND 7431 FOR ~RS 4057 EACH SEMI ANNUALLY.
EVERY TIME THE BANK CREATES PROBLEM IN DEPOSITING THE PREMIUM AMOUNT SAYING THEY DONT HAVE INSTRUCTIONS FOR THE SAME. THIS HAS BEEN GOING ON FOR THE LAST 2 YRS.

THIS APPEARS TO BE THE COMPANY POLICY AS EVEN THE PREMIUM NOTICES ARE NOT SENT ON TIME AND I HAVE TO WRITE A LOT OF EMAILS TO THEM FOR GETTING MY PREMIUM NOTICES FOR THE TWO POLICIES ON TIME. EVEN FOR THE CURRENT PERIOD STARTING FROM 01.04.08 I HAD TO WRITE TO THEIR SENIOR FUNCTIONARIES TO GET MY PREMIUM NOTICES IN MAIL.

LAST TIME EVEN AFTER DEPOSITING THE PREMIUM NOTICES IN TIME AND SENDING THEM A FAX OF THEIR OWN CASH RECEIPT I WAS SENT OVERDUE NOTICE.
IT CAUSES A LOT MENTAL AGONY APART FROM WASTAGE OF TIME TO FIRST GET THE PREMIUM NOTICES AND THEN TO DEPOSIT THE PREMIUM AMOUNTS.

THE FIRM ING VYSAY LIFE INSURANCE IS DOING JUST LIP SERVICE . THERE IS POOR RESPONSIVE NESS. I WOULD ALSO LIKE MY COMPLAINT TO BE BLOGGED SO THAT OTHER UNSUSPECTING CONSUMERS ARE MADE AWARE. I HAVE ALL THE PROOFS OF MY CORRESPONDENCE WITH THE FIRM
IT TOOK A LOT OF TIME TO RECONCILE THEIR RECORDS.

THE SERVICE OF THIS ORGANISAITON ING LIFE INSURANCE AND ING VYSAY BANK IS ABSOLUTELY SHODDY AND DEFICIENT. IF THIS IS WHAT THEY DO IN DEALING WITH DEALING WITH PREMIUM IT IS SCARY TO THINK HOW THEY DEAL WITH CLAIMS

RAJNISH KWATRA
32/40, WEST PATEL NAGAR
NEW DELHI-110008
PH# [protected]

ING VYSYA CONTACTED ON THEIR OWN FOR THEIR INSURANCE PRODUCT DEMO AND AFTER DRILLING MORE THAN AN HOUR, THEY GAVE ME A COMLIMENTARY ACCOMMODATION OF SUN VILLAGE RESORT GOA.
WHEN I FIRST CALLED AT CONTACT ADDRESS OF BANGALORE, THEY SAID THIS COUCHER IS NOT VALID DURING PEAK SEASON AND ROOM NEED TO BE BOOKED BEFORE 60 DAYS.

NOW NO BODY FROM BANGA,ORE OFFICE LIFT THE TELEPHONE, TO GET THEIR SERVICES.

I DON'T UNDERSTAND WHY SUCH ESTEEMED ORGN LIKE ING VYSYA does this sort of cheating. It is hsmeful on thier part.