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ING Vysya Bank Complaints & Reviews

3.2
Updated: Mar 15, 2023
Complaints 244
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157
Unresolved
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ING Vysya Bank reviews & complaints page 5

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P
praveen puram
from Coimbatore, Tamil Nadu
Sep 9, 2014
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Address: Hyderabad, Andhra Pradesh

Sir, This is Praveen, I applied for a personal loan due to an urgent financial requirement, mainly to pay the outstanding credit card bills. After a month of long processing, I got a message that PL has been sanctioned on my name. I felt happy, so that I can get rid of CC bills and other PL get cleared, and I thought I will have a single affordable EMI. There started my struggle, INGBank employee has sanctioned me with two DD's in favour of other finanance where I have an existing loan, and other one for clearing one of my credit cards. The problem is they issued a DD of 20k /- less amount to close the existing loan, and they want me to clear these first and to produce the receipt's to them, so that they can saction other DD of actual cash loan amount. As I could not adjust 20K in the current month budget, I could not clear existing loan, as a result I did not get the Loan DD. In this process I have been gone through many struggles and harrasments due to improper response and no proper communication, and they insulted me at their best by saying if you cant adjust 20k now, how can you pay the EMI's. I have a very good track record of paying EMI's and CC bills. I lost it by this long processing. I dont want some one else to suffer in such manner. So I request you to take appropriate action on ther concerned employee. Employee name is Carolina, and mail id is carolina.[protected]@ingvysya.com. Thanks, Praveen
Complaint marked as Resolved 
Verified Support
Sep 10, 2014
ING Vysya Bank Customer Care's response
Dear Praveen,

Request you to write to [protected]@ingvysyabank.com with your phone number and account number, we will get back to you.

Regards,
ING Vysya Bank
Yes that carolina.[protected]@ingvysya.com is the main reason for people facing all the troubles with ING Himayathnagar Branch.
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    Pratap Kumar Paluvadi
    from Hyderabad, Telangana
    Aug 28, 2014
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    Address: Hyderabad, Andhra Pradesh

    I canceled my credit card on April 2014, but still they are taking money from my account even I given log of complaints to customer care but they are always saying we will clear as early as possible but they don't from last 4 month. Please some one help me out how to resolve my problem. Thanks, Pratap P.
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      S
      sandhyadeep
      from Srikakulam, Andhra Pradesh
      Aug 21, 2014
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      Address: Srikakulam, Andhra Pradesh

      Dear concern My self a pradeep kumar having business in name of sri sampath Vinayaka Agencies Want To Transfer My Od Facilities From Ing Vysa Bank To bank of Baroda and hence Bob requested For My conduct letter for which ING people werewere not responding since Aug 2nd need ur intervention in this issue proof Of letter is attached below
      +1 photos
      Complaint marked as Resolved 
      Verified Support
      Aug 21, 2015
      ING Vysya Bank Customer Care's response
      Hi Sandhyadeep, Sorry for the experience. Request you to please mail us your issue along with account details/contact number to [protected]@kotak.com
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        H
        haqhain
        Aug 10, 2014
        Resolved
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        Resolved

        Address: Lucknow, Uttar Pradesh

        Dear sir/madam
        Hello,
        My name is khalid warsi and i am stay in lucknow.My a/c is in ings vysya bank lucknow

        Gomti nagar brach, my branch ifsc code is :vysa0006710" and my a/c number is

        :[protected]", i am in the problem.I see 833 rs. Is cut in my a/c two time.After asking of the

        Officer he say's your salary a/c convert into the normal a/c.This charges for none

        Maintance of minimum balanc .I know very clearly what is the minimum balance limit of

        Ing vysya bank, a/c opening officer not tell me about any types of these rule's.Bank is

        Responsible of total is this happening .If i know what is the rule's i am never open my

        Salary a/c in ing vysya bank parsent and future my comepany site is tichsgroups.com he is

        Open my a/c throw you. I am also contact my bass branch but there is no reaction, branch head d request to you please do some need full for me and try refund my

        Payment, i said again i am never contact my bass branch again because there is no

        Response
        I am lost my 1600+money, my account convert into normal account before send me any

        Information by the bank site .Bank cut in a/c rs 833 two time .

        Some officer said we tell your company h r division who request us to open your

        Salary a/c in our bank we tell him what happen if salary 3 month not credit in my a/c, bank convert my a/c into normal a/c, i don't what taking between with my company h r

        And bank h r, no one tell about this i have a/c opening kit and i am also learn him very

        Careful there no line to show about this roll's
        Complaint marked as Resolved 
        THANKS THANKS A LOT MY PROBLEM IS NOW RESOLVE, TOMORROW I CAN GET MY PAYMENT THROUGH THE DD OR CHECK BY BANK OFFICIAL'S.THANKS AGAIN FOR HELP ME
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          S
          sachinsurana
          Aug 9, 2014
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          Address: New Delhi, Delhi

          I had a home loan of 10, 00, 000/- Loan Number - 5300HL811322 for an apartment with Shreya Developwell. I got the loan in February/2007.The builder went bankrupt and there was no sign that I would get my apartment. I still continued to pay my EMIs while ING arbitrarily increased the loan interest rate to 14%. When they increased the rate, they changed my loan status to irregular. So, I continued to pay my EMIs where as principle was not reduced. Finally, I paid the full amount back in August 2013 and got the loan closed. Since I was not in Delhi, I did not take the papers.I went to Delhi in July 2014 and was in touch with them to hand over the papers. I also had an appointment for 4th July.Despite several rounds to the bank, I have still not got my original property papers back. Bank says that they are not able to trace the papers. How can a bank be so careless? I still have not got the property papers back yet.
          Aug 14, 2020
          Complaint marked as Resolved 
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            H
            harneet
            from Rampur, Himachal Pradesh
            Aug 7, 2014
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            Address: Solan, Himachal Pradesh

            I was called in july for the settlement of my policy in name of kulwant jeet singh.At that time i was asked to send a cheque ofRs 50000 in favour of value added cards pvt. ltd. and was told that i will receive the settlement documents with in 7days of the cheque clearance.The day cheque was cleared i received a call again to submit Rs 47000 as with drawalation fees immediately or my Rs50000 will also get void.on asking for the mail regarding the process the offical refused and told to forgert about the amount deposited. firstly i want to know the exact procedure of the settlement.secondly i want to know why your agent has not provided the proper information.thirdly, after paying this amount what is the surity that my claim will be settled in time and i will not be asked for any amount further. please kindly provide the correct information on my mail id [protected]@yahoo.com tothe earliest or i have to look for another alternate to settle the issue
            Aug 14, 2020
            Complaint marked as Resolved 
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              N
              Naveen7394
              from Mysore, Karnataka
              Aug 5, 2014
              Resolved
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              Address: Bangalore, Karnataka

              Hello I am Naveen working in a firm in banglore, two months back ING vysya bank executive(BTM Branch Bangalore) came to me and offered me to take a credit card by depositing 11000Rs, falling to her words gave money and in two weeks she gave me the details of my Saving acc(which can be opened with the deposit of 10000) saying that, with in a week i will be getting Credit Card.and now its been 2-3 months, now she is telling i will never get a card and tricked me this way as per the suggestions given by the Manager. Also the interesting part is 3 of my friends also opened an account coming to her words. we have been fooled for 2-3months.i feel so embarrassed i have her message as a proof. Kindly need your help to sue her :(
              Aug 14, 2020
              Complaint marked as Resolved 
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                S
                sukumar0007
                Jul 31, 2014
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                Address: Mumbai City, Maharashtra

                I had taken loan of 5 Lakhs after 15 month i asked for part payment. i want make the payment 1.5 lakh. But Customer care said i can make the payment only upto 25% after taking approval from CFcare team. Now its more than 15days no one is giving proper update to pay my part payment. Iam lossing my interest has iam not able make FD of that money just kept in Bank, I had also exclated the call in CC, but till now i did not got any call back
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                  Paresh Malhotra
                  from Jalandhar, Punjab
                  Jul 31, 2014
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                  Resolved

                  Address: Gurdaspur, Punjab

                  Sir I Am Parshotam Sharma From Dina Nagar Dist. Gurdaspur . My Ploicy No. is 01318108 . Sir i received your chq. amt was 27388.36 on dated[protected] . When i deposit this chq. in my bank due to any error this chq. return back . after than i deposit this chq in your branch and i also take receipt from your office . they says with in a week we give back this chq. after correction . Still i am waiting but chq. not received . I submit your chq. on[protected] . . My contact no. is [protected] So please issue my chq. asap ...
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Sir,

                  We regret for the inconvenience caused. We would like to inform you that due to some technical reason there was a delay in processing the payment.

                  Your payment has been processed on 6th Sept 2014. The transaction UTR Number is CITIN[protected] with reference of NEFT OUT UTR CITIN[protected] TRF TO MR PARSHOTAM SHARMA POLICY NO.01318108 CANCEL AND NEFT.

                  Kindly check your bank account and confirm to [protected]@exidelife.in

                  Thanking You,

                  Yours Sincerely,

                  Customer Service
                  Exide Life Insurance Company Limited
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                    H
                    harneet
                    from Rampur, Himachal Pradesh
                    Jul 5, 2014
                    Resolved
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                    Address: Solan, Himachal Pradesh

                    i have policy in name of kulwant jeet singh s/o sh.gurcharan singh r/o of narang motor, chambaghat, solan(hp).i was forcefully given a policy through bhaghat bank, chambaghat, solan. I requested 04/07/2014 to settle my policy as i do not want to continue the policy further.Today (5/7/2014) i have received a call from your settlement department by Mr.Nitin around11;30am for the settlement, he asked me to send the cheque in favour of value added card pvt ltd .of Rs 50000 dated 08/07/2014 along with the 2photo, pan card, ration cardcopy through the speed post today itself As i wanted to close the policyso i have sended all docs along with the cheque just mentioning the policy no. at the back side of the cheque and send sms of the speed post ticket to mr.nitin at the mobile no. provided by him After 15 minutes he called and confirmed about the documents i have send .i told him that i have mentioned the policy no. at the back of the cheque.Then, he said that the cheque will not be accepted and asked why i have mentioned the policy no. at the back of the cheque and asked me to send another cheque today itself. I told him that i will send another cheque only after i will receive back my previous cheque.He told me that i have to send the another cheque today itself or this case will not be settled. I just request you to return back my cheque as you receive it if there is any problem in clearance by just mentioning the policy no. at the back of cheque and i will send you the fresh cheque after receving the previous cheque. In case, you do not have any issue with already send cheque kindly inform me as i will make sure that fund are available in the account till the date the cheque is issued. Kindly reply to the earliest at [protected]@yahoo.com or [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    weeee
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                      S
                      Srivatsa Haridas
                      Jul 4, 2014
                      Resolved
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                      Address: Bangalore, Karnataka

                      ING Vysya is by far the worst bank in India and it should be closed down soon and no doubts in this. The ROI was 9.25% when i had received the loan sanction. I had given bank cheques for EMI amount as mentioned in Loan Sanction letter. I religiously paid for 4 years and one fine day they called me asking that I owed 2 lakh INR in dues and that I had to pay that penalty due to the increase in ROI. Well I agree to a certain extent that the ROI increases/decreases based on policy revisions. But Hello !! the ROI when they informed me was 15.25% !!! Bloody more than a personal loan. That is when I took them to task as to why ING Vysya charges more than other banks. They quietly decreased that ROI to 11.35% without any protest. But what I had not realized was that they were charging me @ 15.25% for a whole bloody year. Also they said they had waived off the penalty but soon I found out that they had in fact added this amount of 2 lakh INR to my loan !!. so I'm sitting here royally screwed and pissed with this bloodsucking institution called ING Vysya. These guys lack necessary ethics to run a bank or at the least inform the customers when the ROI is shooting up or down. But where on earth you get to see such cheapskates like ING Vysya to loot your hard earned money in such unprofessional way.Overall its my mistake to go to these guys for a loan. And I'm paying through my nose for my mistakes. Dejected Customer from Bangalore
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 09, 2014
                      ING Vysya Bank Customer Care's response
                      Hello Srivatsa Haridas,

                      We are sorry for your experience. Can you please mail your account number and contact details to [protected]@ingvysyabank.com to help you further.

                      Regards,
                      ING Vysya Bank Ltd
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                        S
                        sg hegde
                        from Ernakulam, Kerala
                        Apr 12, 2014
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                        Address: Dakshina Kannada, Karnataka

                        I am a senior citizen, 67 years old.i went to ingvyasya, mangalore 4 days ago to make f.d. one lady gave me necessary forms and askedaddress proof, id documents.i filled the forms fixed foto, took so many foto copies and went to bank today.just because in one document my wifes name was mentioned as Savitri s hegde, and in other as Savitri Subray hegde, your great man Nikith, thought he is too big to talk to me directly.instead he harrassed me and the poor lady by making all kind of demands.if you have such customer unfriendly officers like him, i am afraid, your bank wiill get sold again.ultimately i had to walk away from the bank fully irritatated spoiling my day.What does he think of himself? is he some kind of sadist who enjoys torturing others?...s.g.hegde
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          himanshugupta712
                          from Noida, Uttar Pradesh
                          Apr 3, 2014
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          I had opened my salary account in June 2013 in ING Vysya Bank. After 2 months my salary stopped. On 1st April 2014 I received a message from bank for deduction of Rs 842. On enquiry I was told that you have not maintained QAB so these are the charges. They Have not informed me about conversion of my account so I told them you have not informed me about it so how can you deduct the amount. After long discussion I told them to close my account and give me my balance amount.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Apr 03, 2014
                          Updated by himanshugupta712
                          I want the refund of the deducted amount as soon as possible.
                          My account number was[protected]
                          Account Holder - Himanshu Gupta
                          Ph No. [protected]
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                            S
                            SALVARI
                            from Hyderabad, Telangana
                            Mar 30, 2014
                            Resolved
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                            Resolved

                            Great Morning Sir,

                            This is Sreekanth Salvari Working at Andhra Pradesh State Govt. Employees One o[censored]r Tele caller made the call asked about personal loan. After providing what they required I got a Text to my Mobile regarding pl on 19th of March, 2014, my application id was 254732 to whom should i contact not understanding and my loan will approve r not atleast they have mention or not so if once they made a call to customer and their job is finished so by this till to date i have lot of confusion whether i get loan or not this is very bad from ur tele caller.

                            Sreekanth Salvari
                            [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            The ING At Andhra Pradesh, Telangana have worst ill literate staff, it happened with me too...

                            Worst part is even Nodal officer of the bank who sits in banglore is also the same.

                            she does not respond on this issues.
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                              H
                              harshsharma110
                              from Delhi, Delhi
                              Mar 26, 2014
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              To

                              ING VYSYA BANK LTD


                              Hello, My name is harsh Sharma. My firm name- Money Investment Advisors Inc, with Current account no.[protected] ING VYSYA Surajpur Greater Noida. I had visited to ING Vysya Bank Branch in Surajpur Greater Noida for Current Account Opening purpose. With Current account opening they were asking for life insurance policy but I denied that time. At the time of documentation for account opening, they made me signature on a document by saying that " making signature of the document for policy is mandatory for current account opening purpose, When you will be interested in policy, tell us we will collect cheque for life insurance policy." After activation of my current account 15000 rs automatically deducted from my account for policy without any information & intimation. when I visit to branch for cancellation of that, they are ignoring me & also not accepting any request for cancellation. Even no one taking my written request for cancelling & saying make complaint on customer care.

                              I have also made complaint on customer care with complaint no.[protected].

                              I request you please take action in this problem.

                              Harsh sharma
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Christina Girija
                                from Chennai, Tamil Nadu
                                Mar 1, 2014
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                Dear Sir/Madam, I have taken a personal loan in ING VYSYA Bank and after lot of calls, submission of documents finally i got my PL amt credited on 6th Jan'2014. However from the time of loan application till date (1.3.2014) i do not have a single detail about my PL. No SMS, confirmation of my loan a/c no, no amortization schedule received either by letter. Currently i do not have any details pertaining to my PL taken with INGVYSYA Bank. I have sent an email to the representative but there is no response either. I'm surprised to see a bank where a customer is behind the bank to get PL related document/details. There is a request also to be placed regarding my communication address change, but i do not find a way to whom should i reach out to get all these queries addressed. Please do the needful at the earliest. Thanks & rgds, Christina Darren Jacob.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Correction the amt credited on feb 6th if i remember correctly.

                                Cheating and disturbance

                                Sir i am ing vysya company number regurlaly calls in my mobile number this is cheating company this number is company number [protected]
                                Hi, Apologies for the inconvenience caused to you. We request you to kindly provide your Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and assist you further. ^Kotak Team
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                                  vishal gupta1980
                                  from Noida, Uttar Pradesh
                                  Feb 18, 2014
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                                  Address: New Delhi, Delhi

                                  Dear,

                                  I was working with ING Bank in CFD as sales manager Mortgage and have joined the bank in the month of April 2010 and has worked till march 2011. My work place was Karol bagh and i was reporting to Mr Navneet Walia. Request to help me getting form 16 of AY 11-12 as i am facing problem with Income tax department and urgently need the same.

                                  It will be great help.

                                  Thanks & Regards
                                  Vishal Gupta
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                                    rajagopalpadala
                                    from Bengaluru, Karnataka
                                    Jan 24, 2014
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                                    Address: Bangalore, Karnataka

                                    I and my husband taken a HL account no.[protected] (jointly) and asked the bank a copy of valuation report and legal report of my property Vishwas Paradise, Flat No.107, IInd Main, IInd Floor, Vijaya Layout, Arekere, BG Road, Bangalore-76. I have asked so many times through emails till date the bank not given a copy of valuation report and legal report and once they have indicated that they are not bound to give a copy of these documents. Request to intervene in this matter and a copy of both reports to be given.
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                                      MANOJ K CHAUHAN
                                      from Chandigarh, Chandigarh
                                      Dec 23, 2013
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      My account is-ING Vyasya Bank, A-361, Sec-19, Noida-201301 (U.P.), ING Vyasya Bank IFSC CODE IS VYSA0005580 and my Account no is[protected] So My problem is i do last transaction 6000 rupees in date 20 Nov 2013 time 6. 21 pm from Oriental Bank Of Commerce. but debit from my account 12000 rupees. then do call ING bank he say your 6000 rupees refund in 24 hours but not refund 6000 rupees till now. I submitted F.I.R. copy in ING VYSYA BANK On 30/11/13 also, but not any progress in this matter Till date. I already submitted online compliant in RBI compliant form on 25 NOV.2013, this compliant from copy attached in this mail. * I m already compliant in RBI bank, but not come any response from RBI. so i request you i need help, so please help me.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      company address:-ING Vysya Bank, Shop no.2-4, 42-46 & lgf-50, plot no.84, Ansal Fortune Arcade, Sec-18, Noida-201301 (U.P.), ING Vyasya Bank IFSC CODE IS VYSA0005580 and my Account no is 558010592808 company email id is:[email protected], [email protected] company toll free no.is:-18004259900 SUBJECT MY COMPLIANT AGAINST ING VYSYA BANK Regarding- IN ING VYSYA BANK 6000/-RS. Transcation Problem Summary-My account is-ING Vysya Bank, Shop no.2-4, 42-46 & lgf-50, plot no.84, Ansal Fortune Arcade, Sec-18, Noida-201301 (U.P.), ING Vyasya Bank IFSC CODE IS VYSA0005580 and my Account no is 558010592808 So, My problem is- I was go in Canara Bank ATM sec-63 Noida, on date-20 nov 2013 time 6. 21 pm, for 6000/-rs. transcation, but in canara bank ATM machine was some technical problem.so do not complete trascation in Canara bank ATM.and didn't get 6000/-Rs.but debit from my account 6000/-Rs So, my problem is, I didn't get 6000/-rs from Canara Bank, Noida, sec-63, till now. I have done call ING bank customer care on date-20 nov 2013 Ing customer care was say, your 6000/- rupees refund in 24 hours but not refund 6000 rupees till now. * I have lodged FIR on 30 Nov. 2013 against ING Vysya bank, in SEC-58, Noida police station. *I submitted F.I.R. copy in ING VYSYA BANK and ING CUTOMER CARE On 30/11/13 also, but not any progress in this matter Till date. I have done online compliant in RBI on 25 NOV.2013., this compliant from copy attached in this mail. * I m already submitted compliant in consumer compliant but don't any response from consumer.
                                      Mar 19, 2014
                                      Updated by MANOJ K CHAUHAN
                                      My 6000/ rs. not refund till now.
                                      because ing bank customer care saying, my matter will be solve then watch cctv footage on 20 nov.2013.
                                      but don't came cctv footage from canera bank till now.

                                      so.i providing you canera bank communication detail.

                                      Canera bank, noida sec-63, contact no.& email id
                                      Canera bank contact no.is:[protected]
                                      Canera bank email id is:- [protected]@canarabank.com
                                      Canera Bank Address is:- Branch: NOIDA SECTOR - 631A/40, H - BLOCK, NOIDA, GAUTHAM BUDHA NAGAR DIST, UTTAR PRADESH, City: NOIDA District: GAUTAM BUDDHA NAGAR State: UTTAR PRADESH
                                      IFSC Code : CNRB0002886

                                      so, please solve my matter immediately through above information.
                                      My matter is not solve till now.
                                      so, i request you take action aganist Ing vysya bank, Noida & Canera bank, sec-63, Noida, immedietely.

                                      ING VYASYA BANK Transcation Problem From ATM - Comment #1935966 - Image #0
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                                        pm gangadhram
                                        from Rajkot, Gujarat
                                        Dec 9, 2013
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                                        sri,
                                        my name is p.m gangadharam and i am having LI policy(date;19/8/2011) with you, but i dont have any details with me as i have not received the policy bond.so i request u to send my policy details immediately.
                                        pgharish.[protected]@gmail.com
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        sri,
                                        my name is p.m gangadharam and i am having LI policy(date;19/8/2011) with you, but i dont have any details with me as i have not received the policy bond.so i request u to send my policy details immediately.
                                        pgharish.[protected]@gmail.com
                                        update my policy
                                        Dear Mr.Gangadharam,

                                        We regret the inconvenience caused and request you to send us your contact details at [protected]@inglife.co.in.
                                        Once we have received these details from your end our customer support team will get in touch with you.


                                        Regards,
                                        Customer Services – ING life Insurance
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