ING Vysya Bank Complaints & Reviews

I have zero balance salary account in ING, Vittal mallya road branch, Bangalore. Bank has deducted money from my account as a non maintenance of AMB service charges(in December 2015 and January 2016).
I called customer care number and raised complain but she told me, because I left office so, salary account converted to saving account and I need to maintain monthly average balance 10, 000.
But bank didn't send me any notification before conversion and without informing me bank deduct money.
So, now I want my deducted money return to my account.

I Kanwarjit Singh have account in Ing Vysya Bank in Gill Road Branch, Ludhiana, Punjab. Yesterday i raised a request to break my RD and transfer my RD ammount in my account .I paid monthly Rs 2000.00 for 6 Months means Rs 12000.00 Total amount. Today i login to my internet banking i found that i got only Rs 12181.00 against RD. Neither Customer care nor Ing Bank persons told me how much interest i got.
Another thing from my account Rs 229.00 has been deducted against phone banking service. I use only Internet and Mobile banking. I never use phone banking for any transaction. Kindly help me to refund Rs 229.00 .
My Address related to my account is #51-E, 3862/1, Kartar Nagar, Model Town Extension, Ludhiana, Punjab (141002).

Dear Team,

I Have spent 50 K with ING for Tax Saving FD ( A/C No[protected]. Bank executive has come to our office for tax saving purpose & suggested that FD is one of safest investment with certain returns. He told that if I invest 50000 then after 5 years maturity amount will be 77077 @ 8.75 % interest rate compounded quarterly. But after 5 years when I go to bank for maturity amount thay say maturity amount is 71551. After speaking to phone banking executive they say since interest rate is 5 %. I have hard copy of FD as per which 8.75 % interest rate compounded quarterly. One of ING staff has said that his employees are loosing job after merger that’s why they are not interested in such matters.
Now I don’t know what to do ?? This is first time I am seeing miselling on FD, which is known as safest bet to invest. I have FD with other bank, but I have not seen any such kind of miselling, ignorance & disrespect from any other bank. Look like ING Staff has totally lost its interest to work with bank after merger. What customer will do in such case ???

For small purpose bank charge customer penalty.Iam going to bank & calling bank for this issue & I have spent more than Rs 5000/-, Doesn’t bank has to pay penalty for this . This is not only case of miselling, harassment, disobedience & rejecting, that too for FD which is safest investment.

On date 29.01.2016 Mr Uppalapati Srinivas has sent mail to Shruti Srivastava for this query, but both are not bothered to take any action & asked me to log a complaint online. Please listen all recording for the complaint no[protected] & see how much helpless is bank branch & phone banker.

I request to penalize bank with fine of good amount to customer harassment. This is FD, where no such issue should come, & they are dragging too far.

Thanks & Regards
Somendra Gupta
[protected]

Account details
Account number [protected]
Account name mrs sarika prashant roundale
Account nick name mrs sarika prashant roundale
Branch swargate branch pune (8450)
Account opened date (Dd/mm/yyyy) 06/02/2015
Account maturity date 06/02/2016
Rate of interest (%) 8.75
Maturity amount inr 12, 579.92
Account status active
Product description cumulative deposit
Mode of operation self
Account holders name sarika prashant roundale
Account currency indian rupees
Maturity transfer account [protected]
Account balance inr 12, 000.00
Available balance inr 12, 000.00
Frequency monthly

Account maturity date expired
Please trans amt my account


Regards
Sarika

My name is Aiyaz Shaikh CRN NO 36346676 my problem is I transferred the fund of 10, 000rs to my Sbi Saving A/C and 300rs to my friend A/C. Through Net banking IMPS services Amt has been debited but not credited to recipient and I called up the customer service many times did not get solution and I also confirm with sbi customer service care for the same they said need to contact your bank ( ING BANK ). I wanted the Amt on urgent bases that's why I used IMPS services never knew this would happen I am not happy with the services
I request you to look forward and revert back.


Thanks
Aiyaz Shaikh

I had salary account with no.[protected] and converted into savings account. No transaction from October 2014. Just for a span of 14 months they charged Rs.5500. Earlier they used to send balance information . But these penal charges they have done secretly with out intimation. In this matter they behaved as cyber theif who steals money from accounts

I am a senior citizen and a saving account holder in the bank. I expressed my desire to open a fixed deposit in respect of the money that was lying in my savings account. The account is joint one. I requested the representative of the bank to do the needful. Mr. Amit Prasad the concerned representative of the bank came to my residence and declared that he was the authorized agent to open the fixed deposit. He asked me to put my signatures in various papers and told me that the money of my savings account has been put in fixed deposit. He further told me that FD receipt will be directly sent to my residential address and no further formality was required. I completely believed what the said representative of the bank told me and waited for the arrival of Fixed Deposit receipt. When three months was over but the receipt did not reach to me I became worried and contacted the bank to collect the FD receipt. It was then disclosed to my representative that no fixed deposit has been opened in my name. It was also disclosed that an insurance policy had been opened with the money of the said savings account and I was to pay the premium of the said insurance regularly failing which my insurance would lapse. No insurance policy has been sent to me till date. I was shocked to learn that the representative of the bank had committed such a fraud. Without my concern and knowledge the said representative had misused my money. I immediately requested the bank to cancel the said insurance policy and transfer the money to my savings account. I also lodged a written complaint in the bank on[protected] praying for cancellation of the said insurance policy. A consideration period of time has elapsed since the money has been misused without my consent. I have thereafter lodged a couple of complaints, different complaint ID nos. ING[protected], ING[protected] had been allocated, and separate grievance officers namely Ms Nandini C and Ms Rubia Khanum respectively had been assigned to look into the matter. But even thereafter my grievance has not been redressed till date. I am losing interest because of the illegal acts and action. The bank has simply adopted unfair tactics to squeeze out money from the account of an unsuspecting customer. They have cheated me and siphoned my money to some other account without my consent and knowledge. I urgently required the money for my daughter's marriage but did not get the same at the time of need. I had to obtain loan from other sources for the marriage. The aforesaid acts of bank has caused me enough harassment and mental anxiety and my health is also getting affected. I have started suffering from hypertension and high pressure. I have to take medical advice and treatment regularly. I would like to inform you that ING Life insurance has become now Exide Life Insurance. In the aforesaid facts and circumstances I request you to please help me to return of money with interest.

Hi, Account number –[protected]Bhanu Pratap Singh) M.G Road Bangalore. Hi, someone withdraw 15000 rupees using my ATM without my knowledge on 2nd between 6-30 to 6-45 am, I get to know about this when I got the transaction message at 2nd January 2016, same time I call the customer care regarding this incident and block the atm card, Interaction number –[protected]. Please do something regarding this case and share cctv footages with me my contact details, , [protected] [protected]@lenovo.com

Dear sir /madam I am Chandra sekahar pilla, employee I'd (31426). I worked in ing vysya (dwarakanagar, Visakhapatnam)sep/2014 to oct/2015. But till now no response in your said, please provoke my final settlement and give me reliving latter also sir. Regards CHANDRA SEKHAR PILLA

Dear Team, This complan is regarding ING Vysaya Bank, . From last two months i dont have my Debit Card Pin. I have forgot my old pin and requested for new one a lot no of times, but these people didnt bother to help me out. I visited my home branch also in sector 22, gurgon thrice, even though branch manger committed me that they will resolve my problem in 24 hours, but its 10 days now, he also didnt responded. I feel very sorry that i took a decission to open my account in ths bank. I have no other means to withdraw my money except cheque, which is not possible for me, as i m working five days. Now. due to this irresponsible people, i am forced to close my account in this bank. Due to this Forum, i atleat hope that you will take necessary step against this bank, so that in future no other customer face such problem. If required, i will share the name of branch manager and all the request nos which i placed over there. Looking for positive reply.

My name is bhanu priya. i am resigned from ing vysya financial service ltd 18th June 2015 . i was send the provident fund form to your department 15 July. but the til date fund is not credit in my account . my employee code is 41154. kindly check the status of my provident fund and then revert me as soon as possible. my pf account number is " BG/BNG/0026522/000/0027299".

I have transferred money by IMPS as it is very urgent for me to transfer. Money debited from my account but not credited to beneficiary. Called customer care but they are saying with in 4 days money will be added to your account or beneficiary account. IMPS is meant for instant transfers but why its not working on instant basis.

Dear Sir/Madam, I Ishwar Pal worked with Ing Vysya Financial Services Limited (Subsidry of Ing Vysya Bank Ltd now merged with kotak mahindra bank) in chandigarh branch home loans department as a sales executive.My emp. Code was 31421. I resign from this job on 15thJan 2015 and served 15days notice as per company policy my last working day was 31jan . 2015 . From last 6 months i send many mails to my company and senior staff .now I received My Relieving letter after Submit Complaint Here (http://www.consumercomplaints.in) .But still i have not receive my full and final. When i cantact to concern person Mr. Visweswara Rao Bhonagiri from Bangalore. He said full n final already paid to you from his side which was input in system only by your reporting manager and if you want any clarificationon on incentive part you have to contact your reporting manager. After that i mark many mails to my reporting manager Mr. SUSHIL JINDAL ( SALES MANAGER IN HOME LOAN, MANIMAJRA BRANCH CHANDIGARH)but he not replied and when i called him for same he said according to your appointment letter Company Has not payable any incentive of disbursed business during notice period day and you have not get any benefit tof send mail to us.ans you can go anywhere for complaint against us. I am claiming for my incentive only which was disbursed by me between Oct. 2014 to Dec.2014. My pending is Incentive (aprx.15000 to17000)i sending details of file which was disbursed by me -: 1.Name of the Case-Jagdeep Singh(J S Plastics) Baddi. Loan Amount -12 Lacks loan account no-HL[protected] on dated 16.10.2014 2.Name of the Case-Bhajan Singh Chandigarh. Loan Amount -108 Lakhs (103 lakhs +5lakhs) on dated 22.10.2014.Only Insurance incentive pending of this case(5 lakhs Insurance from icici Lombard). 3.Name of the Case-Munish Gulati Chandigarh. Loan Amount -35 Lacks loan account no-HE[protected] on dated 30.11.2014. 4.Name of the Case-Jaspal Singh(Pall Metals) Chandigarh. Loan Amount -10 Lacks loan account no-HE[protected] on dated 31.12.2014. I HAVE WRITE HERE SO MANY TIME ABOUT ALL OF THIS PROBLEM BUT THERE IS NO EFFECT ON EMPLOYER. Here is many ex employee of this company whos suffering from same situation. Plaese Do the needfull in this metter i will thankful to You. Thanks & Regards Ishwar Pal Emp. Code 31421 Mobile no. [protected]

Dear sir,

my name is preeti vohra. i am resigned from ing vysya bank 7 january 2015 . i was send the providient fund form to your department 15 july. but the til date fund is not credit in my account . my employee cade is 41318. kindly check the status of my providient fund and then revert me as soon as posible. my p[censored]ount number is " BC BNG[protected]".


Thankyou,
Regards
preeti vohra
MOBILE NO. [protected]

I had a salary account in ING Vysaya bank in 2010. I left that company and after few months I stopped using the bank account. Generally when we do not use any account it goes inactive. but this dint happened with my zero balance savings account. I had made a request with ING Vysa bank to close that account as I was not using it then I came to know that they have converted my zero balance savings account to some other account which was never communicated to me. I used to get sms on my registered mobile number about the balance and other information but i never got any sms that I have to maintain any minimum balance in that account or it has any negative balance. when I went to bank and raised a request to close the account they told me to pay 2000 INR to close the account. My issues is when they changed my account from zero balance account to some other account why this was not communicated to me. ALso when they can send sms about other things why dint they send a sms regarding negative balance in my account. because the sms I used to get always contained some positive amount in my account. why only for closure I have to pay. ALso every financial year bank does their calculations then why din they informed me last year that I have some debt with this account. My Ing vysya customer id is[protected] can you please help me in that ??

Dear Sir/Madam, I Ishwar Pal worked with Ing Vysya Financial Services Limited (Subsidry of Ing Vysya Bank Ltd now merged with kotak mahindra bank) in chandigarh branch home loans department as a sales executive.My emp. Code was 31421. I resign from this job on 15thJan 2015 and served 15days notice as per company policy my last working day was 31jan . 2015 . From last 6 months i send many mails to my company and senior staff .now I received My Relieving letter after Submit Complaint Here (http://www.consumercomplaints.in) .But still i have not receive my full and final. When i cantact to concern person Mr. Visweswara Rao Bhonagiri from Bangalore. He said full n final already paid to you from his side which was input in system only by your reporting manager and if you want any clarificationon on incentive part you have to contact your reporting manager. After that i mark many mails to my reporting manager Mr. Sushil Jindal but he not replied and when i called him for same he said according to your appointment letter Company Has not payable any incentive of disbursed business during notice period day and you have not get any benefit tof send mail to us.ans you can go anywhere for complaint against us. I am claiming for my incentive only which was disbursed by me between Oct. 2014 to Dec.2014. My pending is Incentive (aprx.15000 to17000)i sending details of file which was disbursed by me -: 1.Name of the Case-Jagdeep Singh(J S Plastics) Baddi. Loan Amount -12 Lacks loan account no-HL[protected] on dated 16.10.2014 2.Name of the Case-Bhajan Singh Chandigarh. Loan Amount -108 Lakhs (103 lakhs +5lakhs) on dated 22.10.2014.Only Insurance incentive pending of this case(5 lakhs Insurance from icici Lombard). 3.Name of the Case-Munish Gulati Chandigarh. Loan Amount -35 Lacks loan account no-HE[protected] on dated 30.11.2014. 4.Name of the Case-Jaspal Singh(Pall Metals) Chandigarh. Loan Amount -10 Lacks loan account no-HE[protected] on dated 31.12.2014. Plaese Do the needfull in this metter i will thankful to You. Thanks & Regards Ishwar Pal Emp. Code 31421 Mobile no. [protected]

My PF Number is KN/25113/061027 and I have been ex employee of Exide Life Insurance, I have sent all the related document to them for PF withdraw process, But till date my PF has not been released moreover whenever I send mail to exide Customer care for employee, there customer care team even do not reply of mail, It has been more then 5 months, they are not forwarding my PF application to RPFO Team. Naresh Arora Emp Code 59277 Ludhiana Branch Mo: [protected]

Dear Sir/Madam, I Ishwar Pal worked with Ing Vysya Financial Services Limited (Subsidry of Ing Vysya Bank Ltd now merged with kotak mahindra bank) in chandigarh branch home loans department as a sales executive.My emp. Code was 31421. I resign from this job on 15thJan 2015 and serve 15days notice as per company policy my last working day was 31jan . 2015 . I completed all papers mortalities 2time . But till date i have not receive full n final and releaving letter i tried many time to calls to Jyoti Singh (HR) but she not respond most of time and whenever she receive the call take time again and again and talked very rudely i also mark mail her boss Mr .Gaurav kriplani but he is also not take this seriously. My present company HR asking me for releaving letter but i cant reply them because of this problem . From last Six i send mails continuously to my ex company HR but till date i have not receive same my incentive (aprx.15000 to17000)and 15days salary is pending Plaese Do the needfull in this metter i will thnkfull to yoi Regards Ishwar Pal Emp. Code 31421 Mobile no. [protected] chandigarh

Bank has cheated Me. They have charged me certain amount from 800rs to 1200rs every month...when i visited kotak mahindra bank ghatkopar west branch. They denied to entertain me saying you need to visit ing bank...what a fool they make people saying they have merged with ing bank...i called on calll center number...they stated me that They you need to maintain minimum 10k amount. I just told thm who will inform me ... this deduction are happening since last 8 months...at that time i didnt got time to visit bank...now its a matter for my survival...where should i go... hope i get all the refund of my money...need a call on urgent basis...my NO [protected]/[protected]

Dear Sir I am ur customer for the past 12 years in your khammam branch. Presently I am very much dis satisfied about your services. For withdrawal of cash from my account its taking min of 45 mnts and we roaming in the 3 to 4 counters for withdrawal. For DD its really hard to take, ur people are taking min 2 hrs time. When I am issued the self cheque, then ur people are asking every time bearer I'd & address proofs. When we deposited high value cheque before 9:45am that's not adding day0 clearing. Without conducting the customer meet ur employee taking signatures from customers. Pls resolve the problem & improve the services in Khammam branch, other wise we may shift to other bank.