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Insasta Complaints & Reviews

1
Updated: Mar 21, 2023
Complaints 202
Resolved
8
Unresolved
194
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Insasta reviews & complaints page 4

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K
KanagarajMarappan
Aug 3, 2020
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I placed an order on 10/06/2020 with order id 665809 for kitchen weighing scale and hanging weighing scale and paid in full, but as of now they didn't recived my product and there is no way to reach their customer care. I tried emailing them, raising ticket but no responce

I have tried to contact them many times but unable to do that, even they don't reply any chat and message. It is a complete fake and looting web site.

Kindly help me to return my money.

Thank you
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    R
    RaviSuvarna2019
    from Mumbai, Maharashtra
    Aug 3, 2020
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    Address: www.insasta.com from google search engine

    Placed order for above item neither the company delivered the material nor updating the status. Many time tried to reach on mobile which continually switched off nor chat facility is on in given operational time. Nor the website have the facility to cancel the order. Also we can't claim for refund.
    +1 photos
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      A
      Abhi2023
      Aug 3, 2020
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      I ordered on 12/07/20, still, i have no idea where my order is they dont even reply on mail, their chat is offline and number is switched off. I am attching my order details, their is nothing either to track my order as well
      Please either deliver my product soon or refund my money..
      +2 photos
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        K
        Kaiwalya Rangle
        Aug 2, 2020
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        I have ordered earphone for rakshabandhan and still not received
        Order 11/7/20 — 791364
        Insasta customer support has been notified about the posted complaint.
        Now it status box shows "Shipped" but not received yet and no track shipment courier informed.I'll now go to JagoGrahakJago complaint

        I haven't received any update on order - Comment #3713291 - Image #0
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          S
          Solomon raj7
          Jul 31, 2020
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          Address: Valgoan bhiwandi maharashtra
          Website: Insasta.com

          I ordered samsung 2a mobile charger till date i didn't received my order my order i'd 767062 no response from the company to mails and phone number is switched off. Refund my money 358rs/-
          +1 photos
          Insasta customer support has been notified about the posted complaint.
          Jul 31, 2020
          Updated by Solomon raj7
          This is payment confirmation from the company

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            H
            hns122333
            from Chennai, Tamil Nadu
            Jul 29, 2020
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            Address: Insasta Enterprises Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302

            I have ordered vide order id: 708205; inv[protected] date 20.06.2020 for an household portable 4 in 1 mini sewing machine with adapter and foot
            Pedal mini sewing machine -032. The goods has not reached me so far. Insasta's phone [protected] is switched off and their other numbers [protected]/[protected] are also not in use. My queries in off-line chats and number of mails to them are also not answered. I had already paid for the goods. Please look into my complaint and help me receive the goods..
            Insasta customer support has been notified about the posted complaint.
            Kindly insist on them to send the goods to me.
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              Y
              yash gadodia
              Jul 29, 2020
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              Address: Block 10A/34, Second Floor back side shakti nagar

              Order no: 764781 dated 05.07.2020
              Date of receiving: 27.07.2020
              +2 photos
              Insasta customer support has been notified about the posted complaint.
              Jul 29, 2020
              Updated by yash gadodia
              It received in damaged condition and i tried to call but the phone was switch off so i mail within 10 minutes after receiving the product. No response have been received till now.
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                S
                Solomon raj7
                Jul 28, 2020
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                Website: Insasta

                July6th i ordered samsung 2a mobile charger till date i did not received my product invoice sent to my mail plz resolve my issue and send it soon
                Insasta customer support has been notified about the posted complaint.
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                  K
                  Kanagaraj Marappagounder
                  Jul 28, 2020
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                  Paid order id:665809 dated[protected] but not yet received parcel.

                  Kanagaraj marappan,
                  Xl electronics, 37, west pradakshanam road, karur tamilnadu-649001. Cell:[protected].
                  Insasta customer support has been notified about the posted complaint.
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                    R
                    Raunak Raj Gupta
                    Jul 27, 2020
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                    Address: Mumbai

                    I have ordered wireless display dongle mobile to tv full hd chromecast wecast wifi 1080p hdmi tv stick airplay for all android, windows and ios devices (Black) on 19/7/2020 through netbanking in insasta website... Tax invoice (Order id:806086) received and they informed about payment receipt, but till now not updated the status of the product either it is dispatched or not... No information about order tracking... I tried to contact them... But numbers are switched off and no reply from chat support and even no reply for my mails... Kindly resolve my problem... If possible deliver my order otherwise kindly refund my amount...
                    +1 photos
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                      M
                      Muthu1968
                      Jul 27, 2020
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                      Address: Office 111, 1st Floor Valgaon, Prerna Complex Mumbai - 421302

                      I was placed a order on 05/06/2020 for purchase of Telescope 90X Kit With Land & Sky Optical Glass and Tripod Power Land & Sky-1N0, for Rs. 1, 399.
                      My order Id is 645811 dated 05/06/2020 and on the same time I make the full payment through online mode.
                      but till date the Item was not delivered to me .
                      There is no response from the company side.
                      Many times I try to contact them but no possibility to connect them.
                      The Invoice Number is INV[protected] dated 05/06/2020.
                      +1 photos
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                        V
                        Varsha_Bansal01
                        Jul 26, 2020
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                        Hello team
                        I ordered my product but kafi time tak received ni hua ta jab complaint ki to uske bad bhi kafi time tak nahi mila or jab me available nahi thi covid 19 ki situation mai tab aaya but is time tak me apne home town aa chuki ti but abhi tak mujhe koi refund ni mila h ...
                        I am requesting you to please give me my refund Amount in payment mode ..
                        +1 photos
                        Insasta customer support has been notified about the posted complaint.
                        Jul 31, 2020
                        Updated by Varsha_Bansal01
                        Hi team

                        Still I am waiting for update ..I need my money back.

                        Regards
                        Varsha Bansal
                        Still no updates or no refund regarding this
                        I need my money back
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                          S
                          sameer knp mishra
                          Jul 25, 2020
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                          I am the victim of insasta website where i have placed an order on 14/jul/2020 with order id :800840 and payment was made online but so far all their numbers are off even i have send couple of mails to their support id no response [protected]@insasta.com.

                          Their only customer care no given on site is completely off.

                          Kindly help me out to get my refund from this malicious site owners who are misleading people with their
                          +1 photos
                          Insasta customer support has been notified about the posted complaint.
                          Sale kute kmine mera order kb sliver krega yk mahine se jyada ho gya order kiye payment v ho gyi lekin order delivery nhi kute kmine tujhe to jel me dal dena chuye

                          order id -800840 not delivered payment done - Comment #3845314 - Image #0
                          Agr mera order nhi aaya to fir dekhna
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                            G
                            gr8manish68
                            from Delhi, Delhi
                            Jul 24, 2020
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                            Address: Walgaon, Koliwali, Maharashtra 421302

                            I placed order of 3 items via order no: 533988 dated 13.4.20 of rs. 436 on insasta.

                            More than 3 months but there is no delivery till date.

                            Nobody in insasta is picking up the phone and i have send more than 6 reminders on e-mail but there is no reply.

                            Finally, i requested insasta to refund my rs. 436 as i cannot wait so long.

                            Still no reply and so i have to lodge a complaint of insasta in indian consumer complaints forum
                            Manish gupta from new delhi, india
                            Insasta customer support has been notified about the posted complaint.
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                              H
                              Hermione3043
                              Jul 23, 2020
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                              Address: Bhiwandi , Mumbai

                              I order a facial steamer nearly 3 weeks ago. But it still hasn't arrived, and no matter how much i tried to contact them. Not a single call was answered, this is highly infuriating. Also i am not able to track my order.
                              Insasta customer support has been notified about the posted complaint.
                              I don't care about that, I want my product delivered asap or else I will have to take serious actions
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                                R
                                Razzrana
                                Jul 23, 2020
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                                Address: Nanakmatta p.o.nanakmatta

                                Nujhe abhi tak nhi mila hai
                                Insasta customer support has been notified about the posted complaint.
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                                  J
                                  Johnsunil
                                  Jul 22, 2020
                                  Resolved
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                                  Resolved

                                  Please give me the status of the order# 788949 placed on 11/07/20. Still updates not received. Payment for the order already made. Please do the needful as soon as possible. Rgds sunil john
                                  Aug 10, 2022
                                  Complaint marked as Resolved 
                                  Money refunded due to non availability of items
                                  Insasta customer support has been notified about the posted complaint.
                                  Please arrange to despatch my products as early as possible. Order# 788949 order placed on 11/07/20 and payment completed.

                                  product # 788949 ordered on 11/07/20 not received - Comment #3708630 - Image #0
                                  Please dispatch my products order# 788949 at the earliest, order placed on 11/07/20. Payment already done.

                                  product # 788949 ordered on 11/07/20 not received - Comment #3708631 - Image #0
                                  Please give me the status of the order# 788949 placed on 11/07/20. Still updates not received. Payment for the order already made. Please do the needful as soon as possible.rgds Sunil John

                                  product # 788949 ordered on 11/07/20 not received - Comment #3708714 - Image #0
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                                    S
                                    Shilpa Chogle-Sharma
                                    from Mumbai, Maharashtra
                                    Jul 22, 2020
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                                    Address: Insasta Enterprises Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302

                                    1.No news about delivery- no tracking ID, or email etc
                                    2. None of their phone nos. work
                                    3. Their chat is always "offline", Have left many messages- but no response.
                                    Insasta customer support has been notified about the posted complaint.
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                                      N
                                      Nv Manna
                                      Jul 18, 2020
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                                      Address: Walgaon, Koliwali, Maharashtra 421302

                                      Ordered a xxxx under order on *th July 2020. Since then, I haven't received any update on the order delivery. There is no tracking mechanism. The customer care contacts are out of order. The money has been taken by the company.
                                      Insasta customer support has been notified about the posted complaint.
                                      Jul 18, 2020
                                      Updated by Nv Manna
                                      [protected]@gmail.com
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                                        R
                                        Ramkumar Raghupathy
                                        Jul 17, 2020
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                                        I have ordered Wireless Display Dongle Mobile to TV Full HD Chromecast Wecast WiFi 1080P HDMI TV Stick Airplay for All Android, Windows and iOS Devices (Black) on 12/7/2020 through Netbanking in insasta website...tax invoice(order id:795142) received and they informed about payment receipt, but till now not updated the status of the product either it is dispatched or not...no information about order tracking...i tried to contact them...but numbers are switched off and no reply from chat support and even no reply for my mails...kindly resolve my problem...if possible deliver my order otherwise kindly refund my amount...
                                        +1 photos
                                        Insasta customer support has been notified about the posted complaint.
                                        Thankyou Consumer complaints Team for your support...
                                        Good news...consumercomplaints.in team...insasta had shipped my product...the order history of my account page shows the status update...hope it has done...but no info about tracking details...waiting my product...thankyou

                                        Chrome cast payment received by insasta, but no update about status of the ordered item - Comment #3707712 - Image #0
                                        I had received my order on 27-7-20...thankyou Consumer Complaints Team and Insasta...
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