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Insasta Complaints & Reviews

1
Updated: Mar 21, 2023
Complaints 202
Resolved
8
Unresolved
194
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Insasta reviews & complaints page 8

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A
Ajit K. Upadhyay
from Delhi, Delhi
Jun 7, 2019
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Address: Ajit K Upadhyay House No. 182, Gali No. 8, Shivpuri, Meethapur Ext. Badarpur New Delhi 110044 Delhi India, New Delhi, Delhi, 110044

I ordered one wireless keyboard and mouse touchpad on 22nd may 2019. I have made online payment for Rs. 458/- with delivery charges as mentioned in payment option.
They shared the shipment tracking link (http://pickrr.com/tracking/#?tracking_id=[protected], but the product was not delivered and without any call or prior information they bring back the order as per tracker.
I have tried to call on customer care number[protected]‬ is not working which is mentioned on the tax invoice and on website also they are not responding on e-mail.
They are not giving any updates not even refunding my money.in the tracking details it is just being shown shipped.in the company policy it is said they will refund if it is not being deliver within 10 days, nothing as such is done. The contact details they shared are all switched off or does not exist. The chat assistant does not reply.
I am in a problem and unable to reply from them on e-mail for asking for refund the money.
Please help and required to take leagal action on this type of fraud companies as on priority basis.
Shipment details are mentioned below…
Date Added: 22/05/2019
Invoice no: INV[protected]
Order ID: 221512
Payment Method: Online Payment By
Credit/Debit Card Netbanking/Wallet
Shipping Method: India (Weight: 0.50kg)
ABN / VAT No: 27BDKPS8019M1ZS
I places an order with insasta on 9th june, 2019
The item is not delivered and is not traceable
I had paid online for it
The customer care number does not exist

product not delivered and money not refunded - Comment #3461418 - Image #0
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    P
    Pradeep1260
    from Nagpur, Maharashtra
    Jun 6, 2019
    Resolved
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    Resolved

    Address: Insasta Enterprises Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302, Thane, Maharashtra, 421302
    Website: insasta.com

    I placed an order on 25/05/19 with order id 225878 for Heavy Duty Aluminium Folding Picnic Table & Chairs Set + Umbrella and paid in full, but as of now they didn't recived my product and there is no way to reach their customer care. I tried emailing them, raising ticket but no responce

    I have tried to contact them many times but unable to do that, even they don't reply any chat and message. It is a complete fake and looting web site.

    Kindly help me to return my money.

    Thank you
    +4 photos
    Jun 10, 2019
    Complaint marked as Resolved 
    Product recived thanku
    Where is my product

    order not received - Comment #3528710 - Image #0
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      A
      amritha umesh
      from Bengaluru, Karnataka
      Jun 5, 2019
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      Address: Mumbai, Mumbai City, Maharashtra
      Website: Insasta.com

      I'm yet to receive my product ordered on 26 may 2019 from insasta enterprises. Its a prepaid order for ₹158 for a lipstick stand order number 228081.

      Their operation seems fraudulent as they have no responsiveness to any query / chats/ phone calls. The website continues to attract buyers with cheap deals/ offers/ coupons, after a payment has been made there is no communication to the buyer on the status of the product delivery or timelines. They are cheating online consumers
      +1 photos
      Dear sir
      I have purchased anycast dongal order no 285082
      This product is not working WiFi signal is not working please help me with my contact number is [protected]
      Niranjan choudhary

      lipstick stand order #228081 - Comment #3498078 - Image #0
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        M
        Monisha Chatterjee
        from Delhi, Delhi
        Jun 4, 2019
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        Address: 214 & 214/1 Banerjee para road shyamnagar, 743127

        I ordered two headset on 26th may 2019. I have made payment for rs. 157. They are not giving any updates not even refunding my money.in the tracking details it is just being shown shipped.in the company policy it is said they will refund if it is not being deliver within 10 days, nothing as such is done. The contact details they shared are all switched off or does not exist. The chat assistant does not reply. I am in a problem.
        I just want my money back. Help me to get back my money.
        I order High-quality 41pcs Tool Kit Home PC Car Screwdriver Set kit from the website but no responses from the team . Fake people and rascal online chat people . They are fake and gandu people
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          M
          murali 12345
          from Pune, Maharashtra
          May 27, 2019
          Resolved
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          Address: 301-303, 3rd Floor,Solitaire Plaza, Behind Image Hospital,Ameerpet, Hyderabad, Telangana hyderabad 500073,Telangana, Hyderabad, Andhra Pradesh, 500070
          Website: insasta.com

          Had ordered 4 items for rs. 594 which are

          1.2 Pc Cool Eye Mask With Aloe Vera Based Cooling Gel

          2.Apple Cutter Stainless Steel Premium

          3.Wireless Mini Rugby Bluetooth Speaker - FM Radio, Microphone & MicroSD Slot

          4.Insasta Steel Finger Guard Cutting Protector 2.6 Inches Stainless Knife
          Cutting

          Payment of rs.594 was successful paid by debit card with paytem and my order is also not delivered to me. It is been more than 25 days from placing of my order i was placed on 29/04/2019. order id is given by insasta i am able to track my order but when i am tracking the order it is showing that still your order is not sent to delivery tracking id id :[protected] .
          Please take some action either deliver order or refund rs.594 . I am attaching images of successful payment of rs. 594 .
          +3 photos
          May 31, 2019
          Complaint marked as Resolved 
          insasta has delivers my shipment yestarday.
          my heart is not accepting to give the ONE STAR for insasta.com, even they are not eligible for one star also. if i am not given 1 star no one can see my review in this website. These peoples are absolute robbers and cheater to steel the money from the public. They are not provide any prepaid order items they just provide a fake order id and tracking status is "order shipped" but you will not get your product in your life time any more. your prepaid given amount will gone in vain. SO PLEASE DO NOT GO FOR THIS ONLINE STORE since they are not TRUST WORTHY, if you believe that these peoples are genuine, then who can stop you to loose your own money... all other web stores are so genuine and reliable in this world, apart from this only one website www.insasta.com
          I order Bluetooth ear pod in insasta site In 5th June the delivery date is 11jan but I can't deliver my product my order numbers is 245320 please resolve my problem
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            P
            Priya David
            from Alampur, Telangana
            May 26, 2019
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            Address: Insasta Enterprises Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302, Mumbai City, Maharashtra, 421302
            Website: www.insasta.com

            Dear sir/madam,
            I have ordered 20 items worth of rs.3357 with two order id's - 225978 and 226823. Till now i haven't received any shipment status and delivery dates and even i can't see the status in both insasta.com and on my email id too.
            As it seems like something went wrong the adds of the site were covering the status of ordered statement that i received from insasta.com an acknowledgement for ordered products to my email address.
            Its really disappointing me that i unble to see my status of ordered products and till now no status of delivery dates were given yet for my products.
            I am really feeling very tensed and somewhat insecure regarding as its my hard earned and valuable money may lost where i have already paid as prepaid amount from my bank account and there is a non availability of the status for my 20 products that i ordered yesterday on[protected] till today.
            Please help me in providing the updation of my products the shipping status and delivery dates of my products to my email address and message alerts to my contact details too. And also been to be updated in my account status that i registered in "insasta.com". Please do the needful. Thank you.
            Regards,
            Patil dharani priya reddy.
            +3 photos
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              P
              prasadprava
              from Vellore, Tamil Nadu
              May 23, 2019
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              Address: Office 26 Patwa Chambers, Masjid Bunder Mumbai-400009, Mumbai City, Maharashtra, 530016
              Website: insasta.com

              I bought sh-12 blue tooth head phone from insasta.com. After 4 to 5 days of working, it has given me complaint that one head set not working. I immediately given complaint to return the product. But even after 7 days no one came to collect. I called up and asked them. They told me that i have send them by courier. So, i sent the product back by dtdc. Even after 20 days nothing was sent to me. When i tried to contact them over phone the phone is swithed off. When i tried to chat on line, they are asking courier no and when i give the courier no, they are keeping quiet and no response. Please see to return the product
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                I
                I Pattnaik
                from Delhi, Delhi
                May 18, 2019
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                Address: Insasta EnterprisesOffice 111, 1st Floor, Building P1,Above Apsara Restaurant,Valgaon,, Thane, Maharashtra, 421302
                Website: Web Site:www.insasta.com

                I had placed an order on14thmay, but no communication received for whereabouts my order status. I made payment through my credit card with shipping charges. Provided customer care no found switch off. Online chat found unresponsive mode. Feel cheated. Very limited scope to reach out with company communication. Fraud company.

                Date added: 14/05/2019invoice no: inv[protected] order id: 203763 payment method: online payment bycredit/debit card netbanking/wallet shipping method: india (Weight: 0.20kg
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                  M
                  mahinder mongia
                  from Delhi, Delhi
                  May 17, 2019
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                  Address: Address: Insasta Enterprises Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302 Telephone: +91-810483453, Mumbai City, Maharashtra, 421302

                  Had ordered 5 items for rs. 724 which are
                  1. 1 deal nova nhc-2009 2 in 1 hair beauty set curler and straightener,

                  2. 1set of silicon brush and spatula for icing cakes patries barbeque applying oil,

                  3. 1baking measurement measuring cups and spoons set 8 pcs - black,

                  4. 1 slique eyebrow face body hair threading tweezer with mirror box,

                  5. 1daily deal mini 208 around eyes face massager reduces wrinkles remover

                  Payment of rs.724 was successful paid by phonepe wallet but no order id received from insasta and my order is not showing in order history and my order is also not delivered to me. It is been more than one week from placing of my order. Because order id is not given by insasta i am not able to track my order.
                  Please take some action either deliver order or refund rs.724. I am attaching images of successful payment of rs. 724.
                  Sir, I ordered for electronic devices on 26.6.19. The order No 272167. The delivery status shows it is not picked up as on 5.7.19. There is no other information.
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                    S
                    Santhosh-kiran.k
                    from Hyderabad, Telangana
                    May 13, 2019
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                    Address: Mumbai, 522412
                    Website: Insasta.com

                    Sir,

                    I ordered travel iron box from insasta.com and paid money online via phonepay.
                    The site is mentioned that cash on delivery 67/- extra. So i paid online only.
                    I got invoice via email on[protected].
                    Up to now no information, they are not giving support like amazon, flipkart etc. My order always showing shipped from 4 days. I tried to contact them via chat, email, mobile. They are not responding to anything. Their official site has 2 mobile numbers always saying out of service (Seva me nahi hai). I am not confident on this unknown site. I don't understand how to cancel my order and refund of my money. Kindly help me.
                    I lately come to know thst so many people already become fools by this site.
                    May 14, 2019
                    Updated by Santhosh-kiran.k
                    Insasta.com item requested in[protected] and received in[protected]. They have not given any tracking ID, and their website mobile numbers all are out of service numbers. A online chat box is there which they don't chat.
                    After i given this complaint, they immediately sent tracking id via message and I received the item. Thank you.
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                      J
                      Jazzy Bhatia
                      from Delhi, Delhi
                      May 7, 2019
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                      They are fraudsters. I have place an order with them of earphones and paid the money as well. They have not provided any tracking facility and later i came to know that it is a fake chinese product so i sent them a mail for cancellation of order but they are neither replying on mail nor on phone and i haven't received my earphones yet. What actions can i take against them please help.
                      Amt taken but not sending me any detail, tracking no and status of my product. Order no is 251382.pls do the needful.
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                        A
                        from Bengaluru, Karnataka
                        May 6, 2019
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                        I have ordered anycast miracast hdmi dongle
                        Wifi display receiver m2 android
                        Dlna on 11/04/2019. They don't deliver and not initiate any refund against my item. I have tried to contact them many times but unable to do that, even they don't reply any chat and message. It is a complete fake and looting web site. My order details as :
                        Image product model quantity price total
                        Anycast miracast hdmi dongle
                        Wifi display receiver m2 android
                        Dlna
                        Hdmidongle
                        1 ₹ 599 ₹ 599
                        Sub-total ₹ 599
                        India (Weight: 0.30kg) ₹ 59
                        Total ₹ 658
                        Hi Everyone PLss dont BUY anything in INSASTA ( https://www.insasta.com ) WEBSITE as they provide STONES and [censored] BOXES in CARCEL instead of PRODUCT

                        insasta.com is a fake web site - Comment #3484849 - Image #0
                        insasta.com is a fake web site - Comment #3484849 - Image #1
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                          N
                          nitu debnath
                          from Delhi, Delhi
                          Apr 30, 2019
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                          Address: Insasta Enterprises, Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi, Mumbai City, Maharashtra, 421302
                          Website: www.insasta.com/index.php?route=information/contact

                          Hi, my name is Gopal Debnath, I placed an order on 22/04/19 with order id 193953 for Heavy Duty Aluminium Folding Picnic Table & Chairs Set + Umbrella and paid in full, but as of now they didn't ship my product and there is no way to reach their customer care. I tried emailing them, raising ticket but no response, can anyone suggest if its a fake company or not?

                          Thank you
                          Gopal D.
                          [protected], [protected]
                          +3 photos
                          I have ordered in this site, but they sent after 20days, with my regular followup only. i have ordered 4 items, in that one part missed. and i am looking to login my account that also not possible. trying customer no to reach but phone also not working. this site is very frad/fake dont use to purchase in online in this site.
                          This website is fake I ordered my Chromecast on 20 of April till now I did not got any details about it if they can deliver my Chromecast order no 194404
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                            S
                            Shambu mahesh
                            from Chennai, Tamil Nadu
                            Apr 29, 2019
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                            Address: Insasta Enterprises, Office111, 1st Floor,Building P1, Above apsara Restaurant,, 421302
                            Website: Insasta.com

                            I have made an order for 3 pieces of sony mh750 stereo headset from insasta.com and have paid for the same on 22/4/2019, order no#194022. I haven’t received any info about shipment till 28/4/19 untill i received a link address to pickrr.com from insasta. The tracking id no according to it is[protected] in pickrr. It shows product is been manifested. I have not recieved any thing untill now...
                            Please resolve this asap or else i need my money back.
                            +2 photos
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                              Y
                              ykk1
                              from Kolkata, West Bengal
                              Apr 28, 2019
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                              Address: ABL Town ship , MSF 8 , RIDGE CROSS NO 7 , DURGAPUR ,, BIDHAN NAGAR DURGAPUR, NEAR SAINT XAVIER SCHOOL PIN 713206, Bardhaman, West Bengal, 713206

                              Order id: 194404
                              Date added: 22/04/2019
                              Payment method: online payment by credit/debit card netbanking/wallet

                              X wireless display dongle mobile to tv full hd chromecast wecast wifi 1080p hdmi tv stick airplay for all android, windows and ios devices (Black).

                              Insasta is looting consumers so all consumer will take action on insasta.com.

                              All will come together & raise voice against insasta.com
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                                S
                                samy113
                                from Agra, Uttar Pradesh
                                Apr 27, 2019
                                Resolved
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                                Resolved

                                Address: Haridwar, Uttarakhand, 247667
                                Website: www.insasta.com

                                Insasta.com is totally fraud site please don't order anything as everything is fake. I want cyber crime to please look into this matter and take serious action against them and also to ban this site permanently
                                And every person of insasta.com should send to jail for life time for stealing people's hard earned money and if possible they should hanged till death...
                                I order 3 items and wasted my rs.806, no order was dispatched never delivered and when i asked for refund, no refund was given, i am cheated my insasta.com and request every body please don't buy anything as it is totally fraud site..
                                Apr 30, 2019
                                Complaint marked as Resolved 
                                My issue is resolved as my money is fully refunded. Thanks..
                                totally fraud site please don't order anything as everything is fake. I want cyber crime to please look into this matter and take serious action against them and also to ban this site permanently
                                And every person of insasta.com should send to jail for life time for stealing people's hard earned money and if possible they should hanged till death...
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                                  R
                                  Raja Namakkal
                                  from Namakkal, Tamil Nadu
                                  Apr 25, 2019
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                                  Address: 637001
                                  Website: www.insasta.com

                                  I ordered Chromecast Airplay for All Android, Windows and iOS Devices before 2 weeks, still they didn't ship it. their mobile number switch off now.
                                  there is no reply in mail also...

                                  anybody support to get the product or refund ...

                                  Order Details
                                  Order ID: 171429
                                  Date Added: 13/04/2019
                                  Payment Method: Credit Card / Debit Card (Paytm PG)
                                  Shipping Method: India (Weight: 0.30kg) Insasta.com
                                  Insasta Enterprises
                                  Office 111, 1st Floor, Building P1,
                                  Above Apsara Restaurant
                                  Valgaon, Bhiwandi
                                  Mumbai - 421302
                                  Telephone: +91-[protected]
                                  Email: [protected]@insasta.com
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                                    S
                                    Singh2903
                                    from Delhi, Delhi
                                    Apr 22, 2019
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                                    Address: Office 111, 1st Floor Valgaon, Prerna Complex, Mumbai City, Maharashtra, 400009
                                    Website: www.insasta.com

                                    I ve Purchased the below Anycast Miracast HDMI Dongle Wifi Display Receiver M2 Android DLNA from mentioned website, i ve made online payment for the same,

                                    after 1 week i recieved the Packet which was opened, even the product is also not working properly.

                                    i ve requested many time to return the packet but no response,

                                    please help to return the packet.
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                                      S
                                      santhwana
                                      from HYDERABAD, Andhra Pradesh
                                      Apr 22, 2019
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                                      Hi,
                                      I have ordered for few products from insasta.com.
                                      Among them, two products were defective and I raised a return request.But the requests are not processed.

                                      I emailed the help.[protected]@gmail.com email id with pictures of the defective products. But didnot see any response.
                                      The customer care is hard to reach as they donot respond to my emails and chat.
                                      After much effort, I could contact a customer care executive who asked me to send the pictures again at her email id.
                                      When I sent, she asked me to send vedio also. I have put all effort to demo how the product is not working in the vedio and sent it to her. Then she stopped responding.
                                      I again forwarded this whole mail chain to help.[protected]@gmail.com But no repsonse.
                                      Kindly, respond and process the returns.
                                      I have ordered the Sony and Samsung headset on 19-Apr-2019. but I don't got any messages and mail confirmation regards this, but my payment has been successfully made with icici net banking. so long I try the live chat app but I didn't get any replyes.

                                      not processing the return request and forcing us to pay for the return charges, through the product is defective - Comment #3415568 - Image #0
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                                        K
                                        Kanika_mongia
                                        from Gurgaon, Haryana
                                        Apr 22, 2019
                                        Resolved
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                                        Resolved

                                        Address: Insasta Enterprises Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302, Faridabad, Haryana, 121002
                                        Website: Insasta.com

                                        I placed this order on 14/04/2019 for an intex electric pump, order id 172697 from insasta.com, its a fake website, i never received any email regarding the order. Its never been dispatched, customer care no is always switched off.
                                        There is this chat option on the website on which nobody ever replies.
                                        I want my hard earned money back.
                                        Please refund me back
                                        +1 photos
                                        Apr 28, 2019
                                        Complaint marked as Resolved 
                                        Just raised a consumer complaint so my product was delivered. Thank you
                                        Apr 23, 2019
                                        Updated by Kanika_mongia
                                        So after placing this complaint, I got a call from insasta executive that we will refund you straightaway but provide us bank details, I made sure that my bank account balance was transferred because this was another level fraud which was trying to be done .I was asked my adhaar card details my pan card my upi account and what not, and spending half an hour of all that crap, my refund was not made.
                                        ‭+[protected]‬ This was the number, I request users getting forgery calls from such number, please do not share details as no refund would be made.
                                        Also 23rd morning I got a call from this number ‭+[protected]‬ that I am rajan calling from consumer department, share your card details and you would be instantly refunded.But yet again this was another fraud call and no transfer was done infact they were charging another transaction from my own card but as I transferred my money, I was saved from another fraud.
                                        Below is the message sent by them using my card details, I called them back asking the person’s name, he said deepak kumar who was earlier Rajan.
                                        Consumere please beware of such frauds.

                                        Duplicate product supplied against my order ID: 145631. Product has been returned to Bhiwandi address. Name of Courier: Trackon Couriers Pvt. Ltd. Tracking Number: [protected]. It has been delivered back to Insasta Enterprises now. However, there is no response and refund communication from this company.
                                        I bought a Screen cast device sold to me as Chromecast and now they are not even replying to my email. Contact number is turned off.
                                        The blootuth speaker from Insasta.com was ordered with order no. 358315 and order date is 06-10-19. There is no facility to track orders in this website. Many times email and call customer care but no reply was given and the phone number is not valid at all. This website is a fake website.
                                        Regards
                                        Vinay Tripathi
                                        Advocate
                                        High Court Allahabad
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