Insasta Complaints & Reviews

I ordered one wireless keyboard and mouse touchpad on 22nd may 2019. I have made online payment for Rs. 458/- with delivery charges as mentioned in payment option.
They shared the shipment tracking link (http://pickrr.com/tracking/#?tracking_id=[protected], but the product was not delivered and without any call or prior information they bring back the order as per tracker.
I have tried to call on customer care number[protected]‬ is not working which is mentioned on the tax invoice and on website also they are not responding on e-mail.
They are not giving any updates not even refunding my money.in the tracking details it is just being shown shipped.in the company policy it is said they will refund if it is not being deliver within 10 days, nothing as such is done. The contact details they shared are all switched off or does not exist. The chat assistant does not reply.
I am in a problem and unable to reply from them on e-mail for asking for refund the money.
Please help and required to take leagal action on this type of fraud companies as on priority basis.
Shipment details are mentioned below…
Date Added: 22/05/2019
Invoice no: INV[protected]
Order ID: 221512
Payment Method: Online Payment By
Credit/Debit Card Netbanking/Wallet
Shipping Method: India (Weight: 0.50kg)
ABN / VAT No: 27BDKPS8019M1ZS

I placed an order on 25/05/19 with order id 225878 for Heavy Duty Aluminium Folding Picnic Table & Chairs Set + Umbrella and paid in full, but as of now they didn't recived my product and there is no way to reach their customer care. I tried emailing them, raising ticket but no responce

I have tried to contact them many times but unable to do that, even they don't reply any chat and message. It is a complete fake and looting web site.

Kindly help me to return my money.

Thank you

I'm yet to receive my product ordered on 26 may 2019 from insasta enterprises. Its a prepaid order for ₹158 for a lipstick stand order number 228081.

Their operation seems fraudulent as they have no responsiveness to any query / chats/ phone calls. The website continues to attract buyers with cheap deals/ offers/ coupons, after a payment has been made there is no communication to the buyer on the status of the product delivery or timelines. They are cheating online consumers

I ordered two headset on 26th may 2019. I have made payment for rs. 157. They are not giving any updates not even refunding my money.in the tracking details it is just being shown shipped.in the company policy it is said they will refund if it is not being deliver within 10 days, nothing as such is done. The contact details they shared are all switched off or does not exist. The chat assistant does not reply. I am in a problem.
I just want my money back. Help me to get back my money.

Had ordered 4 items for rs. 594 which are

1.2 Pc Cool Eye Mask With Aloe Vera Based Cooling Gel

2.Apple Cutter Stainless Steel Premium

3.Wireless Mini Rugby Bluetooth Speaker - FM Radio, Microphone & MicroSD Slot

4.Insasta Steel Finger Guard Cutting Protector 2.6 Inches Stainless Knife
Cutting

Payment of rs.594 was successful paid by debit card with paytem and my order is also not delivered to me. It is been more than 25 days from placing of my order i was placed on 29/04/2019. order id is given by insasta i am able to track my order but when i am tracking the order it is showing that still your order is not sent to delivery tracking id id :[protected] .
Please take some action either deliver order or refund rs.594 . I am attaching images of successful payment of rs. 594 .

Dear sir/madam,
I have ordered 20 items worth of rs.3357 with two order id's - 225978 and 226823. Till now i haven't received any shipment status and delivery dates and even i can't see the status in both insasta.com and on my email id too.
As it seems like something went wrong the adds of the site were covering the status of ordered statement that i received from insasta.com an acknowledgement for ordered products to my email address.
Its really disappointing me that i unble to see my status of ordered products and till now no status of delivery dates were given yet for my products.
I am really feeling very tensed and somewhat insecure regarding as its my hard earned and valuable money may lost where i have already paid as prepaid amount from my bank account and there is a non availability of the status for my 20 products that i ordered yesterday on[protected] till today.
Please help me in providing the updation of my products the shipping status and delivery dates of my products to my email address and message alerts to my contact details too. And also been to be updated in my account status that i registered in "insasta.com". Please do the needful. Thank you.
Regards,
Patil dharani priya reddy.

I bought sh-12 blue tooth head phone from insasta.com. After 4 to 5 days of working, it has given me complaint that one head set not working. I immediately given complaint to return the product. But even after 7 days no one came to collect. I called up and asked them. They told me that i have send them by courier. So, i sent the product back by dtdc. Even after 20 days nothing was sent to me. When i tried to contact them over phone the phone is swithed off. When i tried to chat on line, they are asking courier no and when i give the courier no, they are keeping quiet and no response. Please see to return the product

I had placed an order on14thmay, but no communication received for whereabouts my order status. I made payment through my credit card with shipping charges. Provided customer care no found switch off. Online chat found unresponsive mode. Feel cheated. Very limited scope to reach out with company communication. Fraud company.

Date added: 14/05/2019invoice no: inv[protected] order id: 203763 payment method: online payment bycredit/debit card netbanking/wallet shipping method: india (Weight: 0.20kg

Had ordered 5 items for rs. 724 which are
1. 1 deal nova nhc-2009 2 in 1 hair beauty set curler and straightener,

2. 1set of silicon brush and spatula for icing cakes patries barbeque applying oil,

3. 1baking measurement measuring cups and spoons set 8 pcs - black,

4. 1 slique eyebrow face body hair threading tweezer with mirror box,

5. 1daily deal mini 208 around eyes face massager reduces wrinkles remover

Payment of rs.724 was successful paid by phonepe wallet but no order id received from insasta and my order is not showing in order history and my order is also not delivered to me. It is been more than one week from placing of my order. Because order id is not given by insasta i am not able to track my order.
Please take some action either deliver order or refund rs.724. I am attaching images of successful payment of rs. 724.

Sir,

I ordered travel iron box from insasta.com and paid money online via phonepay.
The site is mentioned that cash on delivery 67/- extra. So i paid online only.
I got invoice via email on[protected].
Up to now no information, they are not giving support like amazon, flipkart etc. My order always showing shipped from 4 days. I tried to contact them via chat, email, mobile. They are not responding to anything. Their official site has 2 mobile numbers always saying out of service (Seva me nahi hai). I am not confident on this unknown site. I don't understand how to cancel my order and refund of my money. Kindly help me.
I lately come to know thst so many people already become fools by this site.

They are fraudsters. I have place an order with them of earphones and paid the money as well. They have not provided any tracking facility and later i came to know that it is a fake chinese product so i sent them a mail for cancellation of order but they are neither replying on mail nor on phone and i haven't received my earphones yet. What actions can i take against them please help.

I have ordered anycast miracast hdmi dongle
Wifi display receiver m2 android
Dlna on 11/04/2019. They don't deliver and not initiate any refund against my item. I have tried to contact them many times but unable to do that, even they don't reply any chat and message. It is a complete fake and looting web site. My order details as :
Image product model quantity price total
Anycast miracast hdmi dongle
Wifi display receiver m2 android
Dlna
Hdmidongle
1 ₹ 599 ₹ 599
Sub-total ₹ 599
India (Weight: 0.30kg) ₹ 59
Total ₹ 658

Hi, my name is Gopal Debnath, I placed an order on 22/04/19 with order id 193953 for Heavy Duty Aluminium Folding Picnic Table & Chairs Set + Umbrella and paid in full, but as of now they didn't ship my product and there is no way to reach their customer care. I tried emailing them, raising ticket but no response, can anyone suggest if its a fake company or not?

Thank you
Gopal D.
[protected], [protected]

I have made an order for 3 pieces of sony mh750 stereo headset from insasta.com and have paid for the same on 22/4/2019, order no#194022. I haven’t received any info about shipment till 28/4/19 untill i received a link address to pickrr.com from insasta. The tracking id no according to it is[protected] in pickrr. It shows product is been manifested. I have not recieved any thing untill now...
Please resolve this asap or else i need my money back.

Order id: 194404
Date added: 22/04/2019
Payment method: online payment by credit/debit card netbanking/wallet

X wireless display dongle mobile to tv full hd chromecast wecast wifi 1080p hdmi tv stick airplay for all android, windows and ios devices (Black).

Insasta is looting consumers so all consumer will take action on insasta.com.

All will come together & raise voice against insasta.com

Insasta.com is totally fraud site please don't order anything as everything is fake. I want cyber crime to please look into this matter and take serious action against them and also to ban this site permanently
And every person of insasta.com should send to jail for life time for stealing people's hard earned money and if possible they should hanged till death...
I order 3 items and wasted my rs.806, no order was dispatched never delivered and when i asked for refund, no refund was given, i am cheated my insasta.com and request every body please don't buy anything as it is totally fraud site..

I ordered Chromecast Airplay for All Android, Windows and iOS Devices before 2 weeks, still they didn't ship it. their mobile number switch off now.
there is no reply in mail also...

anybody support to get the product or refund ...

Order Details
Order ID: 171429
Date Added: 13/04/2019
Payment Method: Credit Card / Debit Card (Paytm PG)
Shipping Method: India (Weight: 0.30kg) Insasta.com
Insasta Enterprises
Office 111, 1st Floor, Building P1,
Above Apsara Restaurant
Valgaon, Bhiwandi
Mumbai - 421302
Telephone: +91-[protected]
Email: [protected]@insasta.com

I ve Purchased the below Anycast Miracast HDMI Dongle Wifi Display Receiver M2 Android DLNA from mentioned website, i ve made online payment for the same,

after 1 week i recieved the Packet which was opened, even the product is also not working properly.

i ve requested many time to return the packet but no response,

please help to return the packet.

Hi,
I have ordered for few products from insasta.com.
Among them, two products were defective and I raised a return request.But the requests are not processed.

I emailed the help.[protected]@gmail.com email id with pictures of the defective products. But didnot see any response.
The customer care is hard to reach as they donot respond to my emails and chat.
After much effort, I could contact a customer care executive who asked me to send the pictures again at her email id.
When I sent, she asked me to send vedio also. I have put all effort to demo how the product is not working in the vedio and sent it to her. Then she stopped responding.
I again forwarded this whole mail chain to help.[protected]@gmail.com But no repsonse.
Kindly, respond and process the returns.

I placed this order on 14/04/2019 for an intex electric pump, order id 172697 from insasta.com, its a fake website, i never received any email regarding the order. Its never been dispatched, customer care no is always switched off.
There is this chat option on the website on which nobody ever replies.
I want my hard earned money back.
Please refund me back